Motorola Motoactv :: MML Doesn't Come Up When Plug Device In
Nov 25, 2011
My motoactv will not connect with Motorola Media Link via Motocast. It gives me an error message that says that the program has stopped working and shuts down the Motorola Media Link from syncing. Any word on what the problem could be? I have ripped and re-installed the program several times only to see Motorola Media Link work once.
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Feb 22, 2012
All I get is the windows dialog that asks if I want to view the device as a file system, listen to music, etc. I have uninstalled the motoactv software, plugged my device in and re-installed the motoactv software, but I still only get one icon (the one with the two right angles) that says it is version 1.1.70 MotoCast for Windows. The device is updating the web with my workout fine..
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May 14, 2011
I was wondering if there is something I have to turn on to get the Xoom to recognize USB devices? When I plug in any USB device it doesn't even power up much less get recognized.
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May 12, 2012
I tried to keep a hold of that thing until I could get myself a BT headset, but of course I managed to lose it. I am worried about wearing the MOTOACTV as my watch 100% of the time incase it rains, or when I wash my hands, or even sweat might get in the jack hole. where I can get some replacements?
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Mar 27, 2012
When the watch is switched on, the "wake up device" function works fine. However,after the watch has been on for a certain period the "wake up device" function doesn't work. Has anyone come across such issue?
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Jun 27, 2012
I can plug it in but it doesn't seem to recognize the plug...I've tried a couple of them now...no charging, no data transfer. I think the receptacle must be broken in the iPhone itself. It worked a couple of times after I started having the problem but doesn't seem to work at all now...my phone is slowly losing its charge so I need to do something today - because I can't be without a working phone.
Info:
iPhone 4, iOS 5.1.1
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Feb 5, 2013
doesn't charge from plug?
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Sep 27, 2011
The plug part of my Motorola Defy stopped working so my only option at the moment is to charge via USB which isn't too great when I don't have my own computer at home at the moment so charging options are very limited.I contacted Amazon where I purchased the phone and they want me to send the whole lot back for replacement when it is just the plug part that doesn't work!i then contacted Motorola via their Chat and they were not much help either. It took them ages to respond to my query as they were busy chatting to someone else on the phone. When I eventually got a reply they said to contact CPW Accessory Repairs on 0870 087 0168. Contacted them and I was speaking to a robot and punching in different buttons on the keypad. Eventually it said to bring it in to one of the CPW stores and they may be able to help repair or replace it.What an absolute farce. It's absurd and impractical that Amazon have to replace the whole thing instead of just the small part that is faulty. It is just the plug part that doesn't work and I can't be sending the whole thing back with all my applications and viewranger maps to have to reinstall it all over again.
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Oct 22, 2012
I'm looking at getting a Garmin 410. I'm not familiar with the different versions of Garmin. I currently have the Motoactv. What can the Garmin do compared to the Motoactv. I know the Garmin doesn't play music and doesn't have a fancy touch screen.
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Mar 16, 2012
Can Anybody please tell me why my MOTOACTV doesn't like to connect to GPS? My distances and times are WAY off. I would estimate that 30% of my runs have connected. I tried today, with a clear shot of the sky without a cloud to be seen and it wouldn't work. I wasn't moving and have the MOTOACTV on my arm. I waited for 2 full cycles while it tried to connect. I am sick of it. The time is set correctly on the unit to Daylight Central Time. It is giving me the correct time. The portal doesn't seem to have the option for a Daylight Central Time. It should still work. I am really getting fed up of the chats with support, only to be told I need to call and have it taken care of. I even told Matt about this a couple of weeks ago. I got no response from him. What is going on with this? When it works, it works well. If this wasn't a gift, I would return it and hope for a better outcome with a new one (no receipt).
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Apr 6, 2012
I cant seem to get my verbal progress report when i tap my screen.take me though the settings to make sure i havent missed anything before i take it back to the shop?
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Nov 6, 2012
I really like adding the pc layout to my Motorola Xoom Wifi!
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Oct 3, 2012
so my Motoactv broke - I got a new one... went through set up - it included the option to "add device" which I selected my new workouts wont sync to the on line site - wifi works - and I plug it in to sync - both sya successful sync but they dont show up on my account on line?
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Jul 17, 2012
When I click device update in MotoCast ->I get new software is avaialble for your MOTOACTV.
Current Version: MA 1.6.7 N8
New Version: MA 1.6.13 N8
I press 'Update Now'. A dialog appears Download 0% - then another dialog pops up "The update could not be downloaded. Prease try again. If the problem persisits, please visit our support site. Your device has not been updated."
I have been trying for 2 days with the same result as above. I tried unplugging device, using a different USB port, etc. nothing seems to work.
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Jul 12, 2012
I plugged in the Moto and discovered that there was a device update. In light of problems I was having (described in a separate thread) I did not have time to let it run. Decided to do so in the evening, but was unprepared for the rigamarole I encountered. The device would not update until I updated Motocast, which took FOREVER. And after all of that, the Motoactv won't even update. The device manager box tells me that my Motoactv is running the most current software version and that that version is N/A. 0 for 2; my device is not running the current version and the version it is running is 1.7.2 N8, not N/A. That is not the version number I saw this morning when Motocast informed me that there was an update available.
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Jul 10, 2012
Just got in from a run. Device won't sync, just sits there with 'syncing' on the screen for minutes on end. Also, the MA website won't let me into the workout data. It just says 'unable to process request'. Device synced fine Sunday, but not today. First elevation issue, not I can't even sync my workouts or view them.
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Jun 20, 2012
I just got a MOTOACTV last month, use it as a fit trainer and never use the music function. Few days ago I want try listen some music but it can not play! No reaction at all! Also FM radio, show "No Signal". I try reset factory and change the headphone but still have this problem.
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Jan 2, 2012
I accidentally deleted a workout from the MOTOACTV site but still have it on my watch, how do I get it off after it no longer has that up/down sync icon?
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Aug 11, 2012
I want to buy a motoactv . Can I and my wife ( we each have a Motorola Droid4 ) both use the same Motoactv for workouts ?
Can we create two profiles on it or will our data be merged and practically useless for one ?
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Feb 28, 2012
Im on the verge of getting the MOTOACTV but wanted to double check something.Will the device only pair with Motorla phones? I have a blackberry and want to make sure I can send and receive calls using the device paired via bluetooth.
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Jun 30, 2012
Anytime I finish a workout I usually power down my device because it usually drains pretty quickly on "standby" (doesn't last more than a day or two if I'm not using but don't power off). However, two times in the past couple of weeks I've taken my device out and it was always on. I suppose it's possible I forgot to power down, but I doubt I would have done this twice in the past few weeks.
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Feb 14, 2012
Last night was my 2nd night to use my new MotoActv (still on the fence w/ it) and upon scrolling through my music there were new songs on it that I have never seen before, were not there on the first night, I haver never bought, etc. Where did they come from? Very frustrating when I am trying to work out.
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May 9, 2012
When i click on the Recent Workouts tab (under Workouts) it just has the loading icon (the guy running) and that's it. I'm no scientist, but i'm pretty sure that's not how it should be working.For any developers looking at this, i've attached the outgoing and incoming data which includes the error that is occuring.I've checked with a friend using their account and they don't have the same problem -- it works fine for them.
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May 13, 2012
Motoactv website seems to be showing all the information about the run (distance, time, pace) correctly. However the map is totally wrong. It only shows about the last mile of my run. Anyone know if there is any way to show that data?
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Jan 12, 2012
These images show that the summary just above the graph doesn't match the information shown or the map. This happens with every multi-activity workout.
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Jan 1, 2012
Is anyone else having an issue with calibration for pedometer or running? It always starts saying you will walk/jog/run for two minutes, but my Motoactv has been inconsistent, mostly counting down from 120 but then ending with around 70 or 60 seconds left.
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Nov 17, 2012
I just bought an 8GB MOTOACTV yesterday in Hong Kong and the existing version of software is 1.7.3 A8. I tried to install MOTOCAST on 2 PCs (system: WinXP & Windows Vista) and both are upgraded to 2.0.31, but when I check the software update for MOTOACTV itself, the MOTOCAST told me no update for me for the timebeing.
The fact is there is 1.7.11 A8 out there and maybe 1.7.12 A8 as the guy introduced me to buy have the exact same device (only this version in same store) with Golf function on. Meanwhile, when the device connect to WiFi yesterday evening, I saw once the words of "Software Update Availabe, please connect the computer to update" shown on the device.
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Mar 5, 2012
how to change the Motoactv device to show miles instead of km? I cannot figure it out and I've searched online and through the manual. I have figured out how to do it on the Motoactv website where you can schedule workouts and view your information.... but I just cannot get the units changed on the device. I've gone through the device and tried the settings menu, but it didn't seem to be in there either.
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Mar 30, 2012
I have repeatedly asked MotoCast to check for updates and it says no new updates exist. I have the 8 GB model. The FAQ page says the most recent update is 1.6.5 N8.
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Jan 11, 2012
I don't know if this is an issue with the current software on the MOTOACTV or not, but I am not that happy with this. The ability to answer calls during runs was one of the primary reasons I went with this watch. I had since changed my phone as well to take advantage of it. Now that I have the SF600, I am still unable to answer calls on the motoactv and, when answered on the phone, the headset does not route the call.What am I missing?Equipment:Phone - Droid RAZRMotoactv - 8GB w/system version 4.55.78
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Feb 9, 2012
This used to work, so not sure if something changed, but a few days ago I added a bunch of running workouts to the calendar on the Planning tab at Motoactv.com and after syncing the device several times, still no workouts show when I go to Running->Outdoor->Planned. This screen shows "No Planned Workouts Available. Plan your workouts on MOTOACTV.com" These are non-interval workouts that were added.
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