Motorola Motoactv :: Doesn't Like To Connect To GPS?
Mar 16, 2012
Can Anybody please tell me why my MOTOACTV doesn't like to connect to GPS? My distances and times are WAY off. I would estimate that 30% of my runs have connected. I tried today, with a clear shot of the sky without a cloud to be seen and it wouldn't work. I wasn't moving and have the MOTOACTV on my arm. I waited for 2 full cycles while it tried to connect. I am sick of it. The time is set correctly on the unit to Daylight Central Time. It is giving me the correct time. The portal doesn't seem to have the option for a Daylight Central Time. It should still work. I am really getting fed up of the chats with support, only to be told I need to call and have it taken care of. I even told Matt about this a couple of weeks ago. I got no response from him. What is going on with this? When it works, it works well. If this wasn't a gift, I would return it and hope for a better outcome with a new one (no receipt).
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Oct 22, 2012
I'm looking at getting a Garmin 410. I'm not familiar with the different versions of Garmin. I currently have the Motoactv. What can the Garmin do compared to the Motoactv. I know the Garmin doesn't play music and doesn't have a fancy touch screen.
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Nov 25, 2011
My motoactv will not connect with Motorola Media Link via Motocast. It gives me an error message that says that the program has stopped working and shuts down the Motorola Media Link from syncing. Any word on what the problem could be? I have ripped and re-installed the program several times only to see Motorola Media Link work once.
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Jun 20, 2012
I just got a MOTOACTV last month, use it as a fit trainer and never use the music function. Few days ago I want try listen some music but it can not play! No reaction at all! Also FM radio, show "No Signal". I try reset factory and change the headphone but still have this problem.
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May 9, 2012
When i click on the Recent Workouts tab (under Workouts) it just has the loading icon (the guy running) and that's it. I'm no scientist, but i'm pretty sure that's not how it should be working.For any developers looking at this, i've attached the outgoing and incoming data which includes the error that is occuring.I've checked with a friend using their account and they don't have the same problem -- it works fine for them.
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May 13, 2012
Motoactv website seems to be showing all the information about the run (distance, time, pace) correctly. However the map is totally wrong. It only shows about the last mile of my run. Anyone know if there is any way to show that data?
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Jan 12, 2012
These images show that the summary just above the graph doesn't match the information shown or the map. This happens with every multi-activity workout.
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Jan 1, 2012
Is anyone else having an issue with calibration for pedometer or running? It always starts saying you will walk/jog/run for two minutes, but my Motoactv has been inconsistent, mostly counting down from 120 but then ending with around 70 or 60 seconds left.
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Mar 25, 2012
I just bought this devices and when i plug it into the computer via the USB cord, I get an error message saying that "Your MOTOACTV device cannot connect to the internet". It then tells me to check my security software to ensure that it has permission to communicate through any firewall. I have done this and it still wont connect.
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Aug 3, 2012
I got a Motoactv 16Gb (software version is MA 1.7.10 N16) and is been impossible to connect with a Garmin Premium Heart Rate Monitor (010-10997-02). I had tried everything from Motoactv factory reset to wet the HRM. Until now nothing work and still waiting to use my Motoactv. From this Forum I had read some comments on great connectivity between motoactv and this HRM.
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Jan 25, 2012
I've been trying to access support from Motorola about my device's inability to connect to the internet and create a Motocast ID. It is now not even giving me error messages, and Motocast isn't starting up anymore when I plug it into my computer. I don't have wi-fi as that would involve having to buy a TV and various other unneeded things to get a wi-fi package, so I use a dongle for my internet. I am really unhappy about the service from Motorola and the fact that they've released a great idea before it's actually ready to be used.
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Apr 3, 2012
The way I understand it, the device is supposed to connect to the computer like a USB mass storage device and then autorun the motocast software, however there appears to be absolutely no support online for what happens if the device doesn't show up on the computer as a USB mass storage device. Mine completely fails to register with the computer other then to produce the BUH DUH sound that Windows makes when a USB device is connected or dissconected.
My computer is running Windows 7, I've tried rebooting the computer, installing motocast off the internet and rebooting, I've tried different cables, different ports, I've rebooted the device multiple times, nothing seems to work.
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Aug 25, 2012
my motoactv does not prompt me to do anything when i connect to my pc.
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Dec 7, 2011
Discovered something annoying today - the touch screen doesn't respond when it gets even slightly cold. It's 46F here today and during my short run, the screen stopped responding to touch. After coming indoors for just a minute or so, it's working fine.I couldn't stop my workout right away, though, so my measurements are off - that's the annoying bit. Has anyone had similar issues?
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Jul 18, 2012
I have recently purchased a motoactv which works great, but when I try and connect it to a computer it doesn't connect properly. The initial connection via usb managed to install the USB Composite Device driver, but failed to install the Motorola Networking Interface and the Motorola ADB Interface. Nothing else happens. Whenever I connect or disconnect I do get the notification sound, but again nothing else. It does not even appear in my computer. I tried system restore to a previous point to remove the drivers and try again, but on the initial connection of the device exactly the same thing happened again. I have tried installing motocast but have had no results with that either.
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May 17, 2012
How to get rid of the connect / disconnect notifications in an Android phone that is paired with a motoactv? The app was notifying me every 15 mins about getting and loosing connections to the Motoactv. Was driving me nuts so I killed the app.
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Jan 24, 2012
I can't get this device to work behind a proxy server. When I connect the device to my computer (at work) it says it can't connect but there is a "proxy settings" button. I click it, I fill out the appropriate information, it doesn't work. I try several variations, it doesn't work. How to be able to successfully connect the device behind a proxy server?
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Jul 3, 2012
I'm looking for some advice on why my Motoactv wont connect to my PC via the usb lead and download new software.??
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Oct 10, 2012
i've searched and have tried everything possible.*connecting the device to either a PC or MAC, after having factory reset it multiple times, does NOTHING. device isn't seen, nothing mounts, nothing at all.i've tried:- uninstall/re-install motocast with device connected AND disconnected.- let win7 install drivers BEFORE motocast install (just plugging device in).- install motocast BEFORE letting windows install drivers (uninstalled everything, reinstalled motocast before plugging device in).- all of the above steps on both PC and MAC.- all motocast files/installs are of the latest versions directly from motorola's website.this is getting insanely annoying. is there something i'm forgetting to install? motocast includes the wireless and USB connectivity, correct?
*also, after installing motocast THEN connecting my device, the motorola adb interface driver attempts to install a second time but fails - it succeeds when installing motocast initially. i'm assuming this is where my issue lies as far as my computer seeing the device. when searching for the driver, though, i'm simply instructed to download motocast.
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May 23, 2012
I alternate between wireless (bluetooth) and wired headphones. Today when I tried to connect my wireless headphones, a pop-up message appeared telling me to first disconnect my wired headphones. The problem is that I had no wired headphones connected. I tried connecting/removing the wired headphones, rebooting, etc., but I am still unable to connect the wireless headphones.
As a FYI, this started to occur at the same time I received a message telling me to connect my device to receive an update, but when I connect to my computer I get a message that I am up to date.
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May 20, 2012
Every single time I connect my watch to the computer via USB cable I get this "Connection Error": "Your MotoActv device cannot connect to the internet if your computer requires a proxy to reach the internet, please click proxy settings." Then I click the "Try Again" button and it successfully connects. This happens every time without fail. It's annoying. Can that be fixed?
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Feb 26, 2012
I have not been able to connect to my router and keep getting the error incorrect password or other error.I have tried power cycling my router, removing the password, changing the password to something simpler and motoactv stlil cannot connect.I am 100% sure the password is correct and all my other devices can connect to the router fine as well.
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Aug 17, 2012
Is there a way to connect to a bluetooth device that requires a code to be entered? I am trying to connect to my Microsoft Sync radio so I can stream music. The MA detects the Sync but when I click on it it just says connection fails. The Sync requires that you enter a code so I assume this is the reason for the connection failure.
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Mar 9, 2012
Am I the only one that gets these errors everytime I connect? I just click "try again" on the first message, then I click past the second message and then it works, but it seems odd. I don't have anything special on my network, it's just a basic cable modem with a wireless router and my computer connects via wireless. See attached for errors
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Jun 3, 2010
I am on Page Plus 29.99 monthly plan with 1200 minutes and 50MB data. I have Motorola Q9c Verizon phone, which is working good for voice calls, but internet explorer doesn't connect.
I searched and followed instructions to enable QNC. Now I can browse on the phone with QNC on pageplus, but it's very slow and also I can't receive a call while browsing.
Does anyone know how to enable Moto Q9C on pageplus data plan?
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Jun 27, 2011
I have crap (edit) service out here in el cerrito. At&t was nice enough to give me a microcell. However for whatever reason, my phone doesn't connect (sometimes). No biggie, I just tap my airplane mode widget to reset my connection. It just happenedThis time when I was reconnecting, t-mobile popped up in my left hand service provider area. It was there for about 10 seconds. Then went to the red x. After that I was connected to my microcell. What was that all about.
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Mar 27, 2012
When the watch is switched on, the "wake up device" function works fine. However,after the watch has been on for a certain period the "wake up device" function doesn't work. Has anyone come across such issue?
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Feb 8, 2012
Since updating to 4.55.97 on my 8GB it doesn't seem to Auto-Resume after an Auto-Pause. This worked before, but on my run today it Auto-Paused at two stop lights when I stopped, but after starting running again it wouldn't resume on its own and I had to press Start to get it going again
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May 18, 2011
I'm using the MML 1.5 and the latest drivers from the Motorola site for the Atrix.Running XP SP3,I was able to sync with my Atrix a few time, but MML doesn't work consistantly at all. Any advise in order for this to work properly. I've tried removing and reinstalling with no avail.I've also put my phone in each of the USB modes without luck..
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Nov 23, 2011
The first time I tried it out it worked fine and now my Atrix is paired with the mouse, but now the mouse will continue to flash blue (which I belive means that it is searching for a device?) but will not connect.
Any advice what might be wrong?
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Jan 20, 2012
I have a DROID 3 with Android 2.3.4. I work on a college campus and am mobile a good bit, so I am usually bouncing between Wifi and 3G. I have noticed that when I am listening to music on my BlueTooth the Wifi will scan, Obtain IP Address and flip back to scan, obtain IP address then turn Wifi OFF entirely.
If I am not listening to music over Wifi, even when I use a physical 2.5mm plug listening to the same service "google music" it connects fine every time.
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