Motorola Motoactv :: Unable To Connect It To Laptop
Jul 18, 2012
I have recently purchased a motoactv which works great, but when I try and connect it to a computer it doesn't connect properly. The initial connection via usb managed to install the USB Composite Device driver, but failed to install the Motorola Networking Interface and the Motorola ADB Interface. Nothing else happens. Whenever I connect or disconnect I do get the notification sound, but again nothing else. It does not even appear in my computer. I tried system restore to a previous point to remove the drivers and try again, but on the initial connection of the device exactly the same thing happened again. I have tried installing motocast but have had no results with that either.
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Feb 26, 2012
I have not been able to connect to my router and keep getting the error incorrect password or other error.I have tried power cycling my router, removing the password, changing the password to something simpler and motoactv stlil cannot connect.I am 100% sure the password is correct and all my other devices can connect to the router fine as well.
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Apr 16, 2010
I want to connect nokia N95 8gb with my Laptob using bluetooth serial port, but i'm shocked when discovered N95 does not support serial port profile and the laptob can not open virtual bluetooth serial port to transfer data.
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Nov 8, 2011
I want to use my internet connection running on my laptop (in office or through TATA Photon) with my neo V. I have seen doing same by HTC/Samsung smartphones... Is there any way to configure NEO V to use laptop's internet connection. I tried few 3rd party and built in wi-fi spot. but nothing works. Neo doesn't identifiy wirless network. Is there any way using wif-fi, blutooth or usb.. etc.. by which i can run internet on neo. using my laptops connection. My OS is vista enterprise.
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Jun 22, 2015
Trying to download my pictures off my S5 but my laptop? Microsoft will not connect with it
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Jun 30, 2010
I have an issue with my e72-1 at the moment. It's either the phone, the ovi software.I have the following: Nokia e72 < acts as modem via cable or bluetooth > laptop..When it acts over modem via either cable or bluetooth, I can only access certain sites eg.I can't access google, or msn messenger for instance
I can access wikipedia, and my ISPs website as an example.Originally I thought it was because it was only able to access australian servers, but this isn't the case. My browser just seems unable to get a connection to certain sites/servers ever - it times out when i try to view google - but only when my phone is the link to the internet.On the phone, I can access every site/server that I want. But not on my laptop via the phone. When I'm on another internet connection (home or work etc), I have no issues connecting to those sites/servers from my laptop.Browsing google over other connections has not helped me find a solution yet. The connection to the net is stable - it doesn't drop out and can remain connected indefinitely.I'm running:
Laptop version: windows7, with ovi 2.2.0.241
Phone version: 031.023
The results have been the same on earlier versions of the phone and ovi software. Any help would be greatly appreciated.
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Jun 17, 2012
my iphone 4 is unable to connect to itunes. my laptop is able to recognise it as a camera but that it. ive also tried turning it off and holding the the home button and putting the cable into the phone but again without and success. is there a way around this so that i can connect it to itunes???
Info:
iPhone 4, iOS 5
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Jan 31, 2012
I am trying to get my Motorola W259 to connect with my Windows 7 laptop. I've tried downloading the drivers on the support page (Motorola 5.4.0 driver and the PC charging driver), but installing them doesn't lead to any change. That is, after installing them, when I connect my phone to the laptop using a USB cable, nothing happens: the laptop doesn't recognize that a new hardware device is attached.
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Mar 25, 2012
I just bought this devices and when i plug it into the computer via the USB cord, I get an error message saying that "Your MOTOACTV device cannot connect to the internet". It then tells me to check my security software to ensure that it has permission to communicate through any firewall. I have done this and it still wont connect.
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Aug 3, 2012
I got a Motoactv 16Gb (software version is MA 1.7.10 N16) and is been impossible to connect with a Garmin Premium Heart Rate Monitor (010-10997-02). I had tried everything from Motoactv factory reset to wet the HRM. Until now nothing work and still waiting to use my Motoactv. From this Forum I had read some comments on great connectivity between motoactv and this HRM.
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Jan 25, 2012
I've been trying to access support from Motorola about my device's inability to connect to the internet and create a Motocast ID. It is now not even giving me error messages, and Motocast isn't starting up anymore when I plug it into my computer. I don't have wi-fi as that would involve having to buy a TV and various other unneeded things to get a wi-fi package, so I use a dongle for my internet. I am really unhappy about the service from Motorola and the fact that they've released a great idea before it's actually ready to be used.
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Apr 3, 2012
The way I understand it, the device is supposed to connect to the computer like a USB mass storage device and then autorun the motocast software, however there appears to be absolutely no support online for what happens if the device doesn't show up on the computer as a USB mass storage device. Mine completely fails to register with the computer other then to produce the BUH DUH sound that Windows makes when a USB device is connected or dissconected.
My computer is running Windows 7, I've tried rebooting the computer, installing motocast off the internet and rebooting, I've tried different cables, different ports, I've rebooted the device multiple times, nothing seems to work.
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Aug 25, 2012
my motoactv does not prompt me to do anything when i connect to my pc.
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Mar 16, 2012
Can Anybody please tell me why my MOTOACTV doesn't like to connect to GPS? My distances and times are WAY off. I would estimate that 30% of my runs have connected. I tried today, with a clear shot of the sky without a cloud to be seen and it wouldn't work. I wasn't moving and have the MOTOACTV on my arm. I waited for 2 full cycles while it tried to connect. I am sick of it. The time is set correctly on the unit to Daylight Central Time. It is giving me the correct time. The portal doesn't seem to have the option for a Daylight Central Time. It should still work. I am really getting fed up of the chats with support, only to be told I need to call and have it taken care of. I even told Matt about this a couple of weeks ago. I got no response from him. What is going on with this? When it works, it works well. If this wasn't a gift, I would return it and hope for a better outcome with a new one (no receipt).
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May 17, 2012
How to get rid of the connect / disconnect notifications in an Android phone that is paired with a motoactv? The app was notifying me every 15 mins about getting and loosing connections to the Motoactv. Was driving me nuts so I killed the app.
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Jan 24, 2012
I can't get this device to work behind a proxy server. When I connect the device to my computer (at work) it says it can't connect but there is a "proxy settings" button. I click it, I fill out the appropriate information, it doesn't work. I try several variations, it doesn't work. How to be able to successfully connect the device behind a proxy server?
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Jul 3, 2012
I'm looking for some advice on why my Motoactv wont connect to my PC via the usb lead and download new software.??
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Oct 10, 2012
i've searched and have tried everything possible.*connecting the device to either a PC or MAC, after having factory reset it multiple times, does NOTHING. device isn't seen, nothing mounts, nothing at all.i've tried:- uninstall/re-install motocast with device connected AND disconnected.- let win7 install drivers BEFORE motocast install (just plugging device in).- install motocast BEFORE letting windows install drivers (uninstalled everything, reinstalled motocast before plugging device in).- all of the above steps on both PC and MAC.- all motocast files/installs are of the latest versions directly from motorola's website.this is getting insanely annoying. is there something i'm forgetting to install? motocast includes the wireless and USB connectivity, correct?
*also, after installing motocast THEN connecting my device, the motorola adb interface driver attempts to install a second time but fails - it succeeds when installing motocast initially. i'm assuming this is where my issue lies as far as my computer seeing the device. when searching for the driver, though, i'm simply instructed to download motocast.
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May 23, 2012
I alternate between wireless (bluetooth) and wired headphones. Today when I tried to connect my wireless headphones, a pop-up message appeared telling me to first disconnect my wired headphones. The problem is that I had no wired headphones connected. I tried connecting/removing the wired headphones, rebooting, etc., but I am still unable to connect the wireless headphones.
As a FYI, this started to occur at the same time I received a message telling me to connect my device to receive an update, but when I connect to my computer I get a message that I am up to date.
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May 20, 2012
Every single time I connect my watch to the computer via USB cable I get this "Connection Error": "Your MotoActv device cannot connect to the internet if your computer requires a proxy to reach the internet, please click proxy settings." Then I click the "Try Again" button and it successfully connects. This happens every time without fail. It's annoying. Can that be fixed?
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Dec 7, 2011
I recently got new Xoom tablet from my senior and I connected it to my Win 7 - 32 bit laptop via a USB cable and it says the device drivers are not installed.I have tried:
1) Enabling USB debugging mode
2) Downloading motohelp drivers from your site the latest one.
3) Switch my tablet on and off and on
4) Restart my machine couple of times.
5) Tried on all the available USB slots on my laptop.
6) Updating drivers via Device Manager ->Update driver.
7) Followed all other solutions which are mentioned on forums and internet.It worked on my Win 7 64 bit in my office but not even getting detected on my IBM T461 Win 7 32 bit laptop.I used USB cable ofmy HTC desire smart phone both times.
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Aug 17, 2012
Is there a way to connect to a bluetooth device that requires a code to be entered? I am trying to connect to my Microsoft Sync radio so I can stream music. The MA detects the Sync but when I click on it it just says connection fails. The Sync requires that you enter a code so I assume this is the reason for the connection failure.
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Nov 17, 2012
I am unable to make a data connection between my Droid M and Win 7 laptop. Connections are quickly made btwn the phone and other devices.
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Jul 10, 2012
Just got in from a run. Device won't sync, just sits there with 'syncing' on the screen for minutes on end. Also, the MA website won't let me into the workout data. It just says 'unable to process request'. Device synced fine Sunday, but not today. First elevation issue, not I can't even sync my workouts or view them.
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Mar 9, 2012
Am I the only one that gets these errors everytime I connect? I just click "try again" on the first message, then I click past the second message and then it works, but it seems odd. I don't have anything special on my network, it's just a basic cable modem with a wireless router and my computer connects via wireless. See attached for errors
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Sep 21, 2012
I'm unable to sync all of my music. The number of songs is correct when it displays in MotoCast but it only copies 187 of 1759 songs. The sync history shows an error.
Syncing Fitness data with the MOTOACTV.com
Fitness data sync successful.
Sync summary
Sync start time = 2012-09-21 20:31:02
[Code].....
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Aug 16, 2012
I just bought a new 8GB watch and connect with my Android 4.0.3 phone. When an incoming call, the watch shows the caller ID correctly but no notification sound. In setup, I have selected play a notification tone.
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Jul 24, 2012
I'm getting this on the website "Unable to process the request", on about 80% of my workouts I cannot see details! also on the few ones that load I cannot see the route, this only happens from my PC and any other PC i have tried and with any browser IE, Firefox, Chrome,.... BTW it all works fine from my Droid Razr phone
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Jun 4, 2012
I'm unable to download maps to my Motoactv device. When I click on a particular map on the maps screen, all I get is garbled data (presumably raw image files?). This seems to be the case for any map I select. I've tried right-clicking and saving the map files, however it saves them as *.htm files, which is presumably the wrong format for the device.I'm using IE9 on Windows 7 64-bit.
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Apr 8, 2012
I can not get my Motoactv software updated.I did a search of the website and it sends me to a page that just lists the updates, but nothing about how to do the update.I have a Mac, and have installed Motocast on the Mac....when that's running, I select Check for Updates, but that only checks for updates to the Motocast software, not the Motoactv software.
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Jun 4, 2014
Today I received a second-hand iphone 3GS to replace a 4s which I lost.
Upon receipt, the phone displayed an image of a usb connector and an itunes logo suggesting that I need to connect to itunes before use.Â
When I attach the phone to a toshiba satellite C50 laptop it connects and immediately disconnects with an audible tone. This connect/disconnect cycle repeats every second or so and never ends.Â
If I connect the phone whilst powered down, hold the power button and home button together for 10 secs and then hold the home button only to enter restore mode, the phone connects to itunes and I get the option to restore. However, the restore always fails.Â
I have tried connecting using two seperate USB cables - I am not sure if either is genuine. There is no effect.Â
I have tried disabling USB controllers individually within device manager. There is no effect.Â
I have tried different USB ports/ There is no effect.Â
While connected, the phone appears in the device manager intermittently, appearing and disappearing as the phone connects/disconnects.Â
The laptop is running windows 8.Â
Info:
iPhone 3GS
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