I can not get my Motoactv software updated.I did a search of the website and it sends me to a page that just lists the updates, but nothing about how to do the update.I have a Mac, and have installed Motocast on the Mac....when that's running, I select Check for Updates, but that only checks for updates to the Motocast software, not the Motoactv software.
View 5 RepliesBeen tring to update software for a couple weeks now. Every time I attempt to update I am given the following message - "The server is temporarily unavailable due to maintenance. Please come back later to check for updates." Been in contact with customer service a couple times and have not heard back from anyone yet.
View 3 Replies View RelatedLast night on my home computer I message popped up that MotoCast had an update. It showed it going from 1.2.9 to something starting with a 2.x number.I thought great, MotoCast is rather incomplete, has error issues and is a bit stale.When I clicked the update it then told me that there was no internet connection (not true).When I went to MotoCast and invoked check for updates it told me that I had the latest version (1.2.9).I also plugged in the MotoActv and checked for any device updates. Nothing (I'm on MA 1.6.12 N16 for my 16 GB unit).
View 3 Replies View RelatedJust got in from a run. Device won't sync, just sits there with 'syncing' on the screen for minutes on end. Also, the MA website won't let me into the workout data. It just says 'unable to process request'. Device synced fine Sunday, but not today. First elevation issue, not I can't even sync my workouts or view them.
View 13 Replies View RelatedI see that there is a new device update MA 1.7.11 MA version according to the website. But when I try to update the devise using the device manager it says update: n/a. Then i try to update the software and it says that it is already up to date. I have the 8GB version and thats what the update is for according to the website.
View 13 Replies View RelatedI have done a factory reset and updated Motocast. When the update is in progress, the device shows a image of a file with a status bar for about 2-3 seconds. Next, the image shows a file with an exclamation point. Finally, the device restarts. I get a dialoge box that states.
View 4 Replies View RelatedI'm unable to sync all of my music. The number of songs is correct when it displays in MotoCast but it only copies 187 of 1759 songs. The sync history shows an error.
Syncing Fitness data with the MOTOACTV.com
Fitness data sync successful.
Sync summary
Sync start time = 2012-09-21 20:31:02
[Code].....
I have recently purchased a motoactv which works great, but when I try and connect it to a computer it doesn't connect properly. The initial connection via usb managed to install the USB Composite Device driver, but failed to install the Motorola Networking Interface and the Motorola ADB Interface. Nothing else happens. Whenever I connect or disconnect I do get the notification sound, but again nothing else. It does not even appear in my computer. I tried system restore to a previous point to remove the drivers and try again, but on the initial connection of the device exactly the same thing happened again. I have tried installing motocast but have had no results with that either.
View 11 Replies View RelatedI just bought a new 8GB watch and connect with my Android 4.0.3 phone. When an incoming call, the watch shows the caller ID correctly but no notification sound. In setup, I have selected play a notification tone.
View 2 Replies View RelatedI'm getting this on the website "Unable to process the request", on about 80% of my workouts I cannot see details! also on the few ones that load I cannot see the route, this only happens from my PC and any other PC i have tried and with any browser IE, Firefox, Chrome,.... BTW it all works fine from my Droid Razr phone
View 15 Replies View RelatedI'm unable to download maps to my Motoactv device. When I click on a particular map on the maps screen, all I get is garbled data (presumably raw image files?). This seems to be the case for any map I select. I've tried right-clicking and saving the map files, however it saves them as *.htm files, which is presumably the wrong format for the device.I'm using IE9 on Windows 7 64-bit.
View 15 Replies View RelatedJust installed newest Motocast software. When I check for device update it says I have the newest version. It seems according to the website that I don't have the newest vesion. It says There is no update available for your device. Current version Blu r_version.4.54.50.Motorla-F100.Retail.en.US. How do I update the device if it says none are available.
View 1 Replies View RelatedEver since my motoactv updated to .12, the GPS stopped locating.
View 3 Replies View RelatedI have tried several times to update my Motoactv (N) to the new 7.2/7.3 update released today and it continuosly fails at about 1/4 of the way through and then reboots back into the old firmware.
View 9 Replies View RelatedWhen I click device update in MotoCast ->I get new software is avaialble for your MOTOACTV.
Current Version: MA 1.6.7 N8
New Version: MA 1.6.13 N8
I press 'Update Now'. A dialog appears Download 0% - then another dialog pops up "The update could not be downloaded. Prease try again. If the problem persisits, please visit our support site. Your device has not been updated."
I have been trying for 2 days with the same result as above. I tried unplugging device, using a different USB port, etc. nothing seems to work.
After the last update my computer brought up a screen saying to enter in my Proxy information. This is the first time it did it and I don't have any proxy information. Since then my motoactv will connect to my network but won't sync the data over wifi. If I use usb I can sync music but no fitness data. I tried the basic stuff like forgetting my network or using my phone as a hotspot but nothing worked. So i deceided I would do a factory reset. I would only lose one day of data plus one run and one golfing outing. I do the factory reset and now it won't connect at all. It gives me an error code 360.Now to my GPS problem. Before the update it would lock on in 10- 15 sec. Now it takes almost the full 5 min and sometimes it won't do it at all. Everything was fine before the update.
View 2 Replies View RelatedWhen I plugged in my MotoActiv golf edition, I received a screen message that there was a new software update and to connect to receive it. I connected, but nothing happens. When I click the link for "Check for Updates", again, nothing happens. Motocast USB is launched, although I do not see the icon in my Macbook Pro dock.
View 1 Replies View RelatedI plugged in the Moto and discovered that there was a device update. In light of problems I was having (described in a separate thread) I did not have time to let it run. Decided to do so in the evening, but was unprepared for the rigamarole I encountered. The device would not update until I updated Motocast, which took FOREVER. And after all of that, the Motoactv won't even update. The device manager box tells me that my Motoactv is running the most current software version and that that version is N/A. 0 for 2; my device is not running the current version and the version it is running is 1.7.2 N8, not N/A. That is not the version number I saw this morning when Motocast informed me that there was an update available.
View 6 Replies View RelatedMy motoactv will not update. I used it running for the first time yesterday and the gps was lousy. I kept losing the location lock. I know the last update was pulled. Is there a way to get it to update to at least the first maintenance release.
View 1 Replies View RelatedI don't know if this is an issue with the current software on the MOTOACTV or not, but I am not that happy with this. The ability to answer calls during runs was one of the primary reasons I went with this watch. I had since changed my phone as well to take advantage of it. Now that I have the SF600, I am still unable to answer calls on the motoactv and, when answered on the phone, the headset does not route the call.What am I missing?Equipment:Phone - Droid RAZRMotoactv - 8GB w/system version 4.55.78
View 4 Replies View RelatedI have an 8GB model and current firmware version is MA 1.7.10 N8. When I check the websites it says the latest firmware is 1.7.11 N8. When I connect to the system and check for latest software, motocast always report back saying there is not new files to update. May I know how to upgrade to the latest firmware?
View 15 Replies View RelatedAll the right boxes are checked- I want it to load four episodes that I haven't listened to yet. Two of them are gray on my device "file type not supported" (they are both mp3s, same as the episodes I've listened to) The last time I attempted to sync, inexplicably it REMOVED all of the podcast episodes from my device, when I was trying to ADD several new ones. Spent an hour on customer service tonight speaking with a fellow who did not seem to understand what a podcast is.
View 1 Replies View RelatedI have the 16GB device and since I took the latest upgrade yesterday I am no longer able to sync. Message is 'MOTOACTV cannot connect to the server please try after sometime'. I can't sync via WiFi or phone.I've powered off the device a couple of times and reset my modem and router.
View 7 Replies View RelatedAfter taking the Fittest i'm unable to select the Carmichael Training Zones as my default.
View 9 Replies View RelatedI searched a bit and couldn't find anything but i'm trying to set a route under "Planning" and when i click "Save" i get the error "Something Went Wrong. Unable to save route."
View 2 Replies View RelatedI have not been able to connect to my router and keep getting the error incorrect password or other error.I have tried power cycling my router, removing the password, changing the password to something simpler and motoactv stlil cannot connect.I am 100% sure the password is correct and all my other devices can connect to the router fine as well.
View 12 Replies View Relatedis anyone else unable to view their elevation data since moving to the new MA portal? I am experiencing this issue even when viewing older workout data.
View 15 Replies View RelatedI would like to know if anyone else has noticed their MotoActv flaking out when it detects the availability of new updates. I would really hate to think that Motorola would be foolish enough to do this intentionally just to encourage people to update their devices. However, my Motoactv has never had the massive behavioral problems that I see upon update notification at any other time.Just to give you guys a baseline, I normally burn just over 2K calories in a day if I don't work out, and my battery is normally at about 70-80% after being unplugged for 12-16 hours.
The first time that I noticed the problem, the device told me that I burned over 30K calories in one day, and the battery life was completely horrible that day. I don't remember exactly, but I believe that it was down to about 10% by the end of the day.Now today, the battery life was horrible again. It actually died somewhere during the day, after being unplugged for less than 8 hours and not doing any workout. Once I got home and plugged it back in, it had completely forgotten even the time and date. I let it charge enough to power back on, and low and behold it told me their was an update available! This is completely unacceptable. For a device to run just fine right up until the time that it detects an available update, and then for it to start acting like a complete piece of garbage is ridiculous.I really hope that Motorola has an explanation for this. But if it reads something like, "The updates address the problems you're experiencing, please update the device and you should no longer experience the problems." I'm going to be pissed.
How time of day is updated on the Motoactv. Since it has gps I assume it can access gps time, but I can't figure out if the device's time is updated, or if one has to update it manually.
View 2 Replies View RelatedI am having issues with the GPS since I installed the new blur update. No matter what dorking pose I use (left my arm raised above and away from my body in the middle of a football field) the GPS doesnt lock on. I sync my device right before a run as stated on here somewhere and still do not get any results. This will be the third time I have tried to lock on in 3 days with no luck.
View 5 Replies View RelatedI would like to know how, other than plugging my MOTOACTV into my computer, can I download the update. I've tried several times without success to receive it
View 3 Replies View Related