Motorola Motoactv :: Unable To Connect To Wifi But Can See List
Feb 26, 2012
I have not been able to connect to my router and keep getting the error incorrect password or other error.I have tried power cycling my router, removing the password, changing the password to something simpler and motoactv stlil cannot connect.I am 100% sure the password is correct and all my other devices can connect to the router fine as well.
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Jul 18, 2012
I have recently purchased a motoactv which works great, but when I try and connect it to a computer it doesn't connect properly. The initial connection via usb managed to install the USB Composite Device driver, but failed to install the Motorola Networking Interface and the Motorola ADB Interface. Nothing else happens. Whenever I connect or disconnect I do get the notification sound, but again nothing else. It does not even appear in my computer. I tried system restore to a previous point to remove the drivers and try again, but on the initial connection of the device exactly the same thing happened again. I have tried installing motocast but have had no results with that either.
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Jan 9, 2012
Received the razr a few days ago, unlocked and without the SIM card. Tried to connect to home modem (RTA1046VW) and the modem disconnected from the internet and would not connect unless I turned off the phone wifi. Other phones connect to the router fine, HTC desire HD and samsung galaxy S I. Is it a problem with phone? Not compatible?
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Nov 2, 2011
I used the Moto software to back up my phone yesterday, and since then it won't connect to wi-fi. It finds the signal, starts looking for an IP address, then stips the process. I've tried to turn off 3G and 4G, together and in combinations, updated PRL and profile, but to no avail. Even rebooted the router to make sure something wasn't wrong with it and other devices in the house are working just fine. Not sure if this has anything to do with the backup, but it's a problem I've never had before.
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Jul 21, 2012
I am trying to connect to a WPA2 wifi network at one of my company's offices and having no luck. My Droid sees the network SSID and treats it as a WEP secured network, so it only provides me the ability to enter the WEP password and not the whole range of WPA2 credentials. I have tried pulling up all advanced options I can reach from the WiFi screens without finding a way to change this. I have ICS on the phone.
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May 1, 2012
Don't know why I can't find this anywhere on teh MOTOACTV site...looking for the list of golf courses that are available for the MOTOACTV Golf Edition-
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Sep 4, 2012
Seems to be stuck on shuffle mode.how to play straight through
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Jun 30, 2012
Is there a good resource that shows an updated feature list of the Motoactv. I can get the the manual etc but can't seem to find a place that shows in detial all the changes due to the updates / current features. It's difficult to compare with other products without detailed info on this.
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Mar 25, 2012
I just bought this devices and when i plug it into the computer via the USB cord, I get an error message saying that "Your MOTOACTV device cannot connect to the internet". It then tells me to check my security software to ensure that it has permission to communicate through any firewall. I have done this and it still wont connect.
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Aug 3, 2012
I got a Motoactv 16Gb (software version is MA 1.7.10 N16) and is been impossible to connect with a Garmin Premium Heart Rate Monitor (010-10997-02). I had tried everything from Motoactv factory reset to wet the HRM. Until now nothing work and still waiting to use my Motoactv. From this Forum I had read some comments on great connectivity between motoactv and this HRM.
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Jan 25, 2012
I've been trying to access support from Motorola about my device's inability to connect to the internet and create a Motocast ID. It is now not even giving me error messages, and Motocast isn't starting up anymore when I plug it into my computer. I don't have wi-fi as that would involve having to buy a TV and various other unneeded things to get a wi-fi package, so I use a dongle for my internet. I am really unhappy about the service from Motorola and the fact that they've released a great idea before it's actually ready to be used.
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Apr 3, 2012
The way I understand it, the device is supposed to connect to the computer like a USB mass storage device and then autorun the motocast software, however there appears to be absolutely no support online for what happens if the device doesn't show up on the computer as a USB mass storage device. Mine completely fails to register with the computer other then to produce the BUH DUH sound that Windows makes when a USB device is connected or dissconected.
My computer is running Windows 7, I've tried rebooting the computer, installing motocast off the internet and rebooting, I've tried different cables, different ports, I've rebooted the device multiple times, nothing seems to work.
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Aug 25, 2012
my motoactv does not prompt me to do anything when i connect to my pc.
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Mar 16, 2012
Can Anybody please tell me why my MOTOACTV doesn't like to connect to GPS? My distances and times are WAY off. I would estimate that 30% of my runs have connected. I tried today, with a clear shot of the sky without a cloud to be seen and it wouldn't work. I wasn't moving and have the MOTOACTV on my arm. I waited for 2 full cycles while it tried to connect. I am sick of it. The time is set correctly on the unit to Daylight Central Time. It is giving me the correct time. The portal doesn't seem to have the option for a Daylight Central Time. It should still work. I am really getting fed up of the chats with support, only to be told I need to call and have it taken care of. I even told Matt about this a couple of weeks ago. I got no response from him. What is going on with this? When it works, it works well. If this wasn't a gift, I would return it and hope for a better outcome with a new one (no receipt).
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Jun 12, 2012
So before this last update I think my wifi was always on. When I got back from a run by the time I could get to my laptop the data was already synced. After this update it seems the wifi is off and when I click on wifi settings it says "enabling wifi". How do I turn this off or on so either it always connect to my wifi when in range or stays off until i tell it?
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Dec 29, 2011
You can now add a Wi-Fi network to your MOTOACTV using your Motorola Android smartphone with free MOTOACTV app.It's clear in the .78 update that a new wifi network can be added to the MOTOACTV using the MOTOACTV app. But, how? I'm not seeing any way to do it.
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May 17, 2012
How to get rid of the connect / disconnect notifications in an Android phone that is paired with a motoactv? The app was notifying me every 15 mins about getting and loosing connections to the Motoactv. Was driving me nuts so I killed the app.
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Jan 24, 2012
I can't get this device to work behind a proxy server. When I connect the device to my computer (at work) it says it can't connect but there is a "proxy settings" button. I click it, I fill out the appropriate information, it doesn't work. I try several variations, it doesn't work. How to be able to successfully connect the device behind a proxy server?
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Jul 3, 2012
I'm looking for some advice on why my Motoactv wont connect to my PC via the usb lead and download new software.??
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Oct 10, 2012
i've searched and have tried everything possible.*connecting the device to either a PC or MAC, after having factory reset it multiple times, does NOTHING. device isn't seen, nothing mounts, nothing at all.i've tried:- uninstall/re-install motocast with device connected AND disconnected.- let win7 install drivers BEFORE motocast install (just plugging device in).- install motocast BEFORE letting windows install drivers (uninstalled everything, reinstalled motocast before plugging device in).- all of the above steps on both PC and MAC.- all motocast files/installs are of the latest versions directly from motorola's website.this is getting insanely annoying. is there something i'm forgetting to install? motocast includes the wireless and USB connectivity, correct?
*also, after installing motocast THEN connecting my device, the motorola adb interface driver attempts to install a second time but fails - it succeeds when installing motocast initially. i'm assuming this is where my issue lies as far as my computer seeing the device. when searching for the driver, though, i'm simply instructed to download motocast.
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May 23, 2012
I alternate between wireless (bluetooth) and wired headphones. Today when I tried to connect my wireless headphones, a pop-up message appeared telling me to first disconnect my wired headphones. The problem is that I had no wired headphones connected. I tried connecting/removing the wired headphones, rebooting, etc., but I am still unable to connect the wireless headphones.
As a FYI, this started to occur at the same time I received a message telling me to connect my device to receive an update, but when I connect to my computer I get a message that I am up to date.
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Apr 11, 2012
Everytime I attempted to add my wi-fi network the program crashes and has to restart.The devices that the most recent update. I have uninstalled and reinstalled the program. I have also retarted for the computer and device. why the Motoactv program keeps not responding when I attempted to add a network?
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Dec 10, 2011
I always switch off wifi on all my devices when I don't need to use it, because it's a serious battery drainer, but I can't find an option anywhere on the motoactv that allows me to switch it off! Am I just being really stupid and not looking properly?s all devices allow you the option to switch things like this off or on
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May 20, 2012
Every single time I connect my watch to the computer via USB cable I get this "Connection Error": "Your MotoActv device cannot connect to the internet if your computer requires a proxy to reach the internet, please click proxy settings." Then I click the "Try Again" button and it successfully connects. This happens every time without fail. It's annoying. Can that be fixed?
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Jan 24, 2012
The "Activity" column on the topic list shows some random date. For example, the entry for "Where are the MOTOROLA SF700 headphones" shows the most recent activity as being 16 January, but mtwizard posted at 12.26 this morning.
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Jan 9, 2012
I'm having problems with MOTOCAST in Windows XP. It will not recognize any of the 3 wi-fi networks in my home when I search for networks. The computer sees all 3 of them just fine and can connect to any of them. MOTOCAST and my MOTOACTV device work just fine on my work computer (running Windows 7). I can upload to MOTOACTV just fine at work and can see the work wi-fi network. Problem is only on the home networks. Unfortunately, getting on the network at home is most important because that is where I workout. Additionally, I can't sync my workouts to the MOTOACTV website at all from home, not wirelessly and not via USB. MOTOCAST permits me to see the music files on my computer and sync with them but will not sync to MOTOACTV via the web. Not a problem on my work computer.
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Mar 14, 2012
My wifi network requires that I enter a user name and password. Is it possible to connect to a network with user name? Can I just change my profile name on the device to be my user name.
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Jan 8, 2012
When try to download my wifi to my motoactv I keep getting the following message: The scam for wifi networks library failed.Check to see that the access point is on and that it is configured with WPA, WEP or no encryption.
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Feb 10, 2012
Wondering if Motorola would consider partnering with Withings so the Scale and the Watch's info are synced?Right now the Scale works on several services like LoseIt and Endomondo. Instead of inputting my weight every time I would like to just weigh myself and have it automatically populate to the MotoActv site.[URL]
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May 21, 2012
My wireless does not broadcast its SSID - but it appears that the MOTOACTV will only allow you to connect to a WiFi that's broadcasting it.
Is it possible to manually add your WiFi when it does not broadcast the SSID?
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Dec 25, 2011
i've just bought the 9790 and i'm still figuring out how to connect to wi-fi while turning off my data plan. so far, when i turn off the data plan, i'm unable to connect to wi-fi.
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