Motorola Motoactv :: No Data Sync On Portal Today?

Jul 25, 2012

Is it just me or is anyone having problems with data syncing to the portal today?

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Motorola Motoactv :: Haven't Been Able To Access Motoactv Portal

Jun 21, 2012

I haven't been able to access the motoactv portal all morning.

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Motorola Motoactv :: Portal Step Rate Added Data Metric Broken

May 11, 2012

So yesterday looking into my portal, which I admit having been doing for a while other that for downloading the cvs. file to use with training peaks, thought, "new update for the device...probably new stuff for the portal", and guess what...yep, the motoactv team finally added steps and step rate (cadence) as a metric.Finally I thought, but is broken.The portal's able to show the amounts of steps taken but on the step rate it shows zero, and by zero I meant, no data whatsoever. I've been waiting for this to be added for to long.

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Motorola :: Is Motoactv Web Portal Down

Aug 19, 2012

Is the Motoactv web portal down? I can't the login screen to come up. Tried both Chrome and Opera, no joy.

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Motorola Motoactv :: Get A Status On The Portal?

Mar 11, 2012

Matt or other Motorola moderator - Can we get a status on the portal? I can get logged in...sometimes and I was able to upload this morning's run...but I can't consistently get to the details at this point. I know it is being worked on, and I understand how that goes - I work in IT myself. All I am asking for is a status and an ETA for full functionality.

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Motorola Motoactv :: How To Sign Up To The Portal

Apr 11, 2012

Bu I really can't find where to sign UP to use the Training Portal. At the top of it only says Sign IN..Got my MotoActv today and really, I have seen all the videos, seen all the how-to-do's and I basically know everything there is to know about the MotoActv and I am just OVEREXCITED that I got it today (along with 7 of the featured things such as the Wireless HD Headphones, bikemount, wristband, HR..))

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Motorola Motoactv :: Can't Connect To Portal

Jan 25, 2012

I've been trying to access support from Motorola about my device's inability to connect to the internet and create a Motocast ID. It is now not even giving me error messages, and Motocast isn't starting up anymore when I plug it into my computer. I don't have wi-fi as that would involve having to buy a TV and various other unneeded things to get a wi-fi package, so I use a dongle for my internet. I am really unhappy about the service from Motorola and the fact that they've released a great idea before it's actually ready to be used.

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Motorola Motoactv :: Settings On The Portal?

Dec 9, 2011

I already tried several times to change my time zone, my height and set the metric system as default. But every time I go back to the portal, it's back to the default from the site! Is it just me?

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Motorola Motoactv :: Run Not Showing Up On New Portal

Jun 20, 2012

I synced up my run wirelessly and on the watch it says it successfully completed. I sign on to the website, and I notice the new splash screen (portal update?) and my run is not on it. I can't even view the runs at all. Anytime I click on past runs, it just has those new screens telling me all the cool things portal can do.

Is this because of the updating? I'm on 1.7.3 N8, and new motocast software too.

I like my MOTOACTV, just want some type of clarity on problems. I'd rather see a "site down for a scheduled maintenance" than not being able to do anything on the site.

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Motorola Motoactv :: Portal Where's Competition Tab?

Dec 12, 2011

the MotoACTV manual referes to clicking on "Competition" on, but there isn't a "Competition" tab on the site.

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Motorola Motoactv :: Don't Have The Competition Tab On Portal

Mar 9, 2012

I got the new update on my motoactv.However I also understand that the portal was updated with a new cometition tab. For some reason I dont have that tab. is it possible that the portal was not updated for everyone?

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Motorola Motoactv :: Alternative To Portal?

Aug 25, 2012

Has anyone investigated/reverse engineered what protocol the watch uses to communicate home, e.g. is a HTTP connection used, is it encrypted/protected with certificates, etc. If it was straight plaintext, we could at least have a backup solution if Motorola stops supporting the device and drops the portal... Must say I'm getting nervous about lack of Motorola feedback

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Motorola Motoactv :: Can't Pull Up Today's Workout

Jul 22, 2012

I cannot pull up my run from today in the portal. When I go to the page I get "Unable to process the request" in the modal. I checked the return result of the ajax request and the here is the data

{"message":"MOTOACTV Portal Error.","exception":"java.lang.IllegalArgumentException: fromIndex(1089) > toIndex(1088)


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Motorola Motoactv :: Portal Extremely Slow?

Jun 19, 2012

For the past few days, the motoactv portal has been extremely slow. At times completely unresponsive. Is anyone else experiencing this?

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Motorola Motoactv :: Web Access - Can't Get Into Training Portal

Jul 16, 2012

I have the latest software but I can't get into my training portal.

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Motorola :: MOTOACTV Portal Missing Workouts

Dec 6, 2011

I would like to know if someone is having the same problem, my workouts from middle of Nov backwards is not showing in the portal. A week ago everything was there in the portal. So the problem is not the sync.

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Motorola Motoactv :: Route Map Not Showing In Portal?

Jul 13, 2012

Just completed a run this morning and went to see the data. The route map does not appear at all. I went back to previous workouts and the maps are all not appearing.

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Motorola Motoactv :: Missing Workouts On Web Portal?

Jul 11, 2012

Yesterday (4/10), I did a two mile walk, plus a few other short walks. When I got home, I went to the workout screen, and selected "sync workouts". When I looked at the motoactv later, it stated "sync complete!". The problem is: None of the workouts show up on the web portal for yesterday. I don't see a way to re-sync them on the device either. These were just simple "quick start" walks. I'm not doing anything complicated.

I saw there is another post about missing workouts, but it seems to relate to interval training, and I didn't immediately see a solution for my specific issue.

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Motorola :: Cannot Reset My Motoactv Portal Password

Jun 17, 2012

Since the update I have not been able to login to my MotoACTV account. I tried to reset my password, but when I click the button nothing happens. I have tried doing this in Chrome, Safari and IE just in case.

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Motorola Motoactv :: Data Won't Sync To Phone

Jun 16, 2012

Been searching the forums and have not found a solution.My activ will no sync any work out data to my phone at all despite re-pairing, rebooting, and reinstalling app. I have also done a factory reset.Still nothing shows up on the phone application.

-all software is up to date.

-notifications to device still work (text, phone call, etc)

-activ still syncs with motoactv website.

-the phone is a droid Bionic

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Motorola Motoactv :: Download Data Without Sync To It?

Aug 5, 2012

Is there any way to extract data from training I did without having to sync to Is there a way to get .gpx or the csv file from the sdcard?

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Motorola Motoactv :: Turn Off The Ads On The Portal Home Page?

May 4, 2012

I already purchased the product and any accessories that that I deem necessary.Seeing the ad for accessories so prominently on the main portal page is at best tacky, and at worst insulting.Create a link at the bottom of the page for "MotoACTV Store" or something, but don't waste such useful screen real estate on trying to push more stuff on us.

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Motorola Motoactv :: Pace Line Is Wrong On Portal

Apr 19, 2012

There is something wrong with pace line on the portal. Please see screenshot below - I added both speed and pace charts and these should be in sync.

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Motorola Motoactv :: Portal: Bug When Viewing Interval Info?

Dec 21, 2011

I noticed today an error on the portal when viewing Intervals. I was follwing a Carmichael run and so I tap the screen to start my first interval after I have warmend up.The portal is correctly showing my 4 High, and 4 Low intervals, and the duration is correct. What isn't correct is when I click on the first interval, it's starting from the time I started the run. Not from the time the interval started. Therefore, when viewing the graph info for that intevarl, it's looking at the wrong section of the graph.Basically, the portal needs to know what time into your workout the first interval started and use that as the offset for displaying the interval data on the graph.

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Motorola Motoactv :: When Will Elevation Graph Be Fixed On Portal

Jul 18, 2012

The elevation data/graph does not show on the portal. It seems that the Y axis is showing the elevation in KM. This is obviously not an appropriate scale...

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Motorola Motoactv :: Portal Summary Doesn't Match Map

Jan 12, 2012

These images show that the summary just above the graph doesn't match the information shown or the map. This happens with every multi-activity workout.

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Motorola Motoactv :: MA Workouts Not Visible In Portal After Changed ID?

Jun 28, 2012

I have been having trouble with workouts not appearing in the motoactv portal. This has all come about after having to create another ID because I could not login to my existing account (turnere). I am wondering if my motoactv is still syncing with the old account. would it be possible to have the old account deleted. Then would it be possible to assign my current account (eiturner) with my motoactv device. My serial is registered against my profile/account?

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Motorola Motoactv :: Portal - Missing Workout On Summary Bar?

Apr 9, 2012

Back in January there was an issue with portal - sometime workouts were not shown on summary bar.Today I noticed that the issue has re-appeared - please see screenshot below. On Sunday I had 3 workouts (elliptical, outside walk and weight) - the main chart on the page has three items in stacked column view, but summary bar at the top shows only two.

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Motorola Motoactv :: Portal Error When Defining Interval

May 1, 2012

I'm trying to enter a simple ladder (0,8km speed + 3min jog + 1 km speed + 3km jog + 1,2 km speed + 3 min jog, going down to 0.8). Simple enough, 5 activities, each an interval workout, one set, High based on distance, low based on time.

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Motorola Motoactv :: Cannot Setup Workouts Correctly On The Portal?

Apr 4, 2012

I am using my MA 16Go (FW 1.6.6 N16) for a week now and I love it. But I also have problems to setup my workouts on the portal.1. Pace zones (settings/fitness zones/pace zones)When I enter my zones, I give a name to the template and save. When I reload the page, the values are gone. Only the new template name and the zone labels are still there.2. Planning workoutI am trying to set up a workout of 3 activities: a warm-up, an interval workout and a slow down. Each activity has a duration and a heart rate zone assigned. When I save the workout, the heart rate zone of the interval activity are coming back to the lower zone by default.

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Motorola Motoactv :: Fitness Data Sync Failed?

Jun 12, 2012

Had my motoactv about a month. Traveled from the US to ireland. Did a successful sync of one run here. Changed the watch to local time, and did another run - now I'm getting "Fitness data sync failed." The motoactv software tells me to check the logs for more details. I do. More details = "Fitness data sync failed.". Not a very helpful 'more details'. I'm assuming this has something to do with the time change, but upon setting the time back to Eastern, it still fails.

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