Motorola Motoactv :: When Will Elevation Graph Be Fixed On Portal
Jul 18, 2012
The elevation data/graph does not show on the portal. It seems that the Y axis is showing the elevation in KM. This is obviously not an appropriate scale...
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May 3, 2012
Is there a way to have the mileage distances placed on the X axis of the portal graph?
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Jan 29, 2012
elevation is 89feet+ out !!!! Think I would notice the same run is 89Feet difference !
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Jun 13, 2012
I just did a run and, looking at it on the portal, the map location displayed when inspecting a particular section of the run is incorrect.
Motoactv is at 1.7.2 N16, normal sampling rate.
The pause in the run at 10min30 should be at the intersection of kerney and filbert which is the highest point of the run. The map displays it at Filbert and Medau Pl
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Jun 23, 2012
is anyone else unable to view their elevation data since moving to the new MA portal? I am experiencing this issue even when viewing older workout data.
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Nov 9, 2011
I ran the same route uphill and downhill in the same time. In both cases, I got the same number of burned calories.I am very disappointed that MotoACTV has this poor level of calculations/algorithms for such an expensive device.BTW, the built-in GPS shows elevation changes, so it is possible to include slope/elevation in calories calculation.
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Jul 25, 2012
Is it just me or is anyone having problems with data syncing to the Motoactv.com portal today?
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Jun 21, 2012
I haven't been able to access the motoactv portal all morning.
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Aug 19, 2012
Is the Motoactv web portal down? I can't the login screen to come up. Tried both Chrome and Opera, no joy.
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Mar 11, 2012
Matt or other Motorola moderator - Can we get a status on the portal? I can get logged in...sometimes and I was able to upload this morning's run...but I can't consistently get to the details at this point. I know it is being worked on, and I understand how that goes - I work in IT myself. All I am asking for is a status and an ETA for full functionality.
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Apr 11, 2012
Bu I really can't find where to sign UP to use the Motoactv.com Training Portal. At the top of motoactv.com it only says Sign IN..Got my MotoActv today and really, I have seen all the videos, seen all the how-to-do's and I basically know everything there is to know about the MotoActv and I am just OVEREXCITED that I got it today (along with 7 of the featured things such as the Wireless HD Headphones, bikemount, wristband, HR..))
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Jan 25, 2012
I've been trying to access support from Motorola about my device's inability to connect to the internet and create a Motocast ID. It is now not even giving me error messages, and Motocast isn't starting up anymore when I plug it into my computer. I don't have wi-fi as that would involve having to buy a TV and various other unneeded things to get a wi-fi package, so I use a dongle for my internet. I am really unhappy about the service from Motorola and the fact that they've released a great idea before it's actually ready to be used.
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Dec 9, 2011
I already tried several times to change my time zone, my height and set the metric system as default. But every time I go back to the portal, it's back to the default from the site! Is it just me?
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Jun 20, 2012
I synced up my run wirelessly and on the watch it says it successfully completed. I sign on to the website, and I notice the new splash screen (portal update?) and my run is not on it. I can't even view the runs at all. Anytime I click on past runs, it just has those new screens telling me all the cool things portal can do.
Is this because of the updating? I'm on 1.7.3 N8, and new motocast software too.
I like my MOTOACTV, just want some type of clarity on problems. I'd rather see a "site down for a scheduled maintenance" than not being able to do anything on the site.
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Dec 12, 2011
the MotoACTV manual referes to clicking on "Competition" on motoactv.com, but there isn't a "Competition" tab on the site.
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Mar 9, 2012
I got the new update on my motoactv.However I also understand that the portal was updated with a new cometition tab. For some reason I dont have that tab. is it possible that the portal was not updated for everyone?
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Aug 25, 2012
Has anyone investigated/reverse engineered what protocol the watch uses to communicate home, e.g. is a HTTP connection used, is it encrypted/protected with certificates, etc. If it was straight plaintext, we could at least have a backup solution if Motorola stops supporting the device and drops the portal... Must say I'm getting nervous about lack of Motorola feedback
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Jul 10, 2012
My MotoActv shows the correct elevation on the unit during a workout but when that information is sync'd the elevation is corrupted and shows about 10,000' too high. And, the "elevation" metric does not show up on the chart even though I've selected it. Speed, distance, calories burned, etc. all show up - but not elevation.On my last workout the maximum elevation shows 15,123' and the low elevation shows 13,382'.I live in Moab, Utah at an elevation of about 4,600'. I did about 600' of climbing on the workout. We don't even have any peaks around here that are over 15,000
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Jun 19, 2012
For the past few days, the motoactv portal has been extremely slow. At times completely unresponsive. Is anyone else experiencing this?
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Jul 16, 2012
I have the latest software but I can't get into my training portal.
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Dec 6, 2011
I would like to know if someone is having the same problem, my workouts from middle of Nov backwards is not showing in the portal. A week ago everything was there in the portal. So the problem is not the sync.
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Jul 13, 2012
Just completed a run this morning and went to see the data. The route map does not appear at all. I went back to previous workouts and the maps are all not appearing.
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Jul 11, 2012
Yesterday (4/10), I did a two mile walk, plus a few other short walks. When I got home, I went to the workout screen, and selected "sync workouts". When I looked at the motoactv later, it stated "sync complete!". The problem is: None of the workouts show up on the web portal for yesterday. I don't see a way to re-sync them on the device either. These were just simple "quick start" walks. I'm not doing anything complicated.
I saw there is another post about missing workouts, but it seems to relate to interval training, and I didn't immediately see a solution for my specific issue.
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Jun 17, 2012
Since the update I have not been able to login to my MotoACTV account. I tried to reset my password, but when I click the button nothing happens. I have tried doing this in Chrome, Safari and IE just in case.
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May 4, 2012
I already purchased the product and any accessories that that I deem necessary.Seeing the ad for accessories so prominently on the main portal page is at best tacky, and at worst insulting.Create a link at the bottom of the page for "MotoACTV Store" or something, but don't waste such useful screen real estate on trying to push more stuff on us.
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Apr 19, 2012
There is something wrong with pace line on the portal. Please see screenshot below - I added both speed and pace charts and these should be in sync.
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Dec 21, 2011
I noticed today an error on the portal when viewing Intervals. I was follwing a Carmichael run and so I tap the screen to start my first interval after I have warmend up.The portal is correctly showing my 4 High, and 4 Low intervals, and the duration is correct. What isn't correct is when I click on the first interval, it's starting from the time I started the run. Not from the time the interval started. Therefore, when viewing the graph info for that intevarl, it's looking at the wrong section of the graph.Basically, the portal needs to know what time into your workout the first interval started and use that as the offset for displaying the interval data on the graph.
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Jan 12, 2012
These images show that the summary just above the graph doesn't match the information shown or the map. This happens with every multi-activity workout.
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Jun 28, 2012
I have been having trouble with workouts not appearing in the motoactv portal. This has all come about after having to create another ID because I could not login to my existing account (turnere). I am wondering if my motoactv is still syncing with the old account. would it be possible to have the old account deleted. Then would it be possible to assign my current account (eiturner) with my motoactv device. My serial is registered against my profile/account?
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Apr 9, 2012
Back in January there was an issue with portal - sometime workouts were not shown on summary bar.Today I noticed that the issue has re-appeared - please see screenshot below. On Sunday I had 3 workouts (elliptical, outside walk and weight) - the main chart on the page has three items in stacked column view, but summary bar at the top shows only two.
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May 1, 2012
I'm trying to enter a simple ladder (0,8km speed + 3min jog + 1 km speed + 3km jog + 1,2 km speed + 3 min jog, going down to 0.8). Simple enough, 5 activities, each an interval workout, one set, High based on distance, low based on time.
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