Back in January there was an issue with portal - sometime workouts were not shown on summary bar.Today I noticed that the issue has re-appeared - please see screenshot below. On Sunday I had 3 workouts (elliptical, outside walk and weight) - the main chart on the page has three items in stacked column view, but summary bar at the top shows only two.
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Unless I am missing something, I think the homepage of the MA Portal should show a summary of all of your workouts (split by workout type). So it should show a summary of total miles and calories for bikes rides, total miles and calories for runs, etc.ight now it just shows the summary of your last workout. Is there even a way to get this summary information? When I go to the Workouts tab and go to Recent Workouts, it looks like you can only see 3-4 weeks at a time.
View 1 Replies View RelatedThese images show that the summary just above the graph doesn't match the information shown or the map. This happens with every multi-activity workout.
View 1 Replies View RelatedI was checking the portal today and noticed that the schedule section at the top of the page displays incorrect workout info - see screenshot attached.
I am sure that I have not exercised today (it is Sunday, duh) ... yet the schedule shows that I had an exercise today (see red dot on the schedule). So I checked the device and verified that there was no exercise today on the device. And when I clicked to check details on the portal, I saw last week's exercise data.
I would like to know if someone is having the same problem, my workouts from middle of Nov backwards is not showing in the portal. A week ago everything was there in the portal. So the problem is not the sync.
View 12 Replies View RelatedYesterday (4/10), I did a two mile walk, plus a few other short walks. When I got home, I went to the workout screen, and selected "sync workouts". When I looked at the motoactv later, it stated "sync complete!". The problem is: None of the workouts show up on the web portal for yesterday. I don't see a way to re-sync them on the device either. These were just simple "quick start" walks. I'm not doing anything complicated.
I saw there is another post about missing workouts, but it seems to relate to interval training, and I didn't immediately see a solution for my specific issue.
I've been using my MotoACTV for just over a month and I've been running a sync over wifi after each workout. I took the device on holiday with me for 2 weeks and tracked ~5/6 runs on the device while I was away. I just ran a sync via the USB when I got back and it looks like it's lost the data for the 5/6 runs. The data isn't online and they are no longer appear to be on the device
View 2 Replies View RelatedA workout I completed on Friday appears on the MOTOACTV but not[URL]. A couple of test workouts today have synced just fine, but the Friday workout still does not appear on the site.
View 4 Replies View RelatedIs it possible to recover it? When I connect device and look what is on disk I do not where workouts are stored and in logging I got only logs from October while I purchased device in January???
View 2 Replies View RelatedMy account suddenly lost all the workout data. My goals, settings, workout plans, calender....all that data is present. And when I log in I see my latest workout, but when I click on the view details button or click on the wellness tab I get nada.
View 3 Replies View RelatedI am missing a workout, but I know it was recorded because I have only had the device for a little over a week and the workout was recorded as a personal best for both time and distance. I have synced and it doesn't show up. It doesn't show in my recent workouts on the device. I also tried recording a short workout to see if it will reappear, but that didn't work.
View 2 Replies View RelatedIs it just me or is anyone having problems with data syncing to the Motoactv.com portal today?
View 2 Replies View RelatedI haven't been able to access the motoactv portal all morning.
View 2 Replies View RelatedIs the Motoactv web portal down? I can't the login screen to come up. Tried both Chrome and Opera, no joy.
View 3 Replies View RelatedMatt or other Motorola moderator - Can we get a status on the portal? I can get logged in...sometimes and I was able to upload this morning's run...but I can't consistently get to the details at this point. I know it is being worked on, and I understand how that goes - I work in IT myself. All I am asking for is a status and an ETA for full functionality.
View 2 Replies View RelatedBu I really can't find where to sign UP to use the Motoactv.com Training Portal. At the top of motoactv.com it only says Sign IN..Got my MotoActv today and really, I have seen all the videos, seen all the how-to-do's and I basically know everything there is to know about the MotoActv and I am just OVEREXCITED that I got it today (along with 7 of the featured things such as the Wireless HD Headphones, bikemount, wristband, HR..))
View 1 Replies View RelatedI've been trying to access support from Motorola about my device's inability to connect to the internet and create a Motocast ID. It is now not even giving me error messages, and Motocast isn't starting up anymore when I plug it into my computer. I don't have wi-fi as that would involve having to buy a TV and various other unneeded things to get a wi-fi package, so I use a dongle for my internet. I am really unhappy about the service from Motorola and the fact that they've released a great idea before it's actually ready to be used.
View 13 Replies View RelatedI already tried several times to change my time zone, my height and set the metric system as default. But every time I go back to the portal, it's back to the default from the site! Is it just me?
View 2 Replies View RelatedI synced up my run wirelessly and on the watch it says it successfully completed. I sign on to the website, and I notice the new splash screen (portal update?) and my run is not on it. I can't even view the runs at all. Anytime I click on past runs, it just has those new screens telling me all the cool things portal can do.
Is this because of the updating? I'm on 1.7.3 N8, and new motocast software too.
I like my MOTOACTV, just want some type of clarity on problems. I'd rather see a "site down for a scheduled maintenance" than not being able to do anything on the site.
the MotoACTV manual referes to clicking on "Competition" on motoactv.com, but there isn't a "Competition" tab on the site.
View 4 Replies View RelatedI got the new update on my motoactv.However I also understand that the portal was updated with a new cometition tab. For some reason I dont have that tab. is it possible that the portal was not updated for everyone?
View 1 Replies View RelatedHas anyone investigated/reverse engineered what protocol the watch uses to communicate home, e.g. is a HTTP connection used, is it encrypted/protected with certificates, etc. If it was straight plaintext, we could at least have a backup solution if Motorola stops supporting the device and drops the portal... Must say I'm getting nervous about lack of Motorola feedback
View 4 Replies View RelatedFor the past few days, the motoactv portal has been extremely slow. At times completely unresponsive. Is anyone else experiencing this?
View 4 Replies View RelatedI have the latest software but I can't get into my training portal.
View 1 Replies View RelatedJust completed a run this morning and went to see the data. The route map does not appear at all. I went back to previous workouts and the maps are all not appearing.
View 15 Replies View RelatedSince the update I have not been able to login to my MotoACTV account. I tried to reset my password, but when I click the button nothing happens. I have tried doing this in Chrome, Safari and IE just in case.
View 1 Replies View RelatedI already purchased the product and any accessories that that I deem necessary.Seeing the ad for accessories so prominently on the main portal page is at best tacky, and at worst insulting.Create a link at the bottom of the page for "MotoACTV Store" or something, but don't waste such useful screen real estate on trying to push more stuff on us.
View 2 Replies View RelatedThere is something wrong with pace line on the portal. Please see screenshot below - I added both speed and pace charts and these should be in sync.
View 9 Replies View RelatedI noticed today an error on the portal when viewing Intervals. I was follwing a Carmichael run and so I tap the screen to start my first interval after I have warmend up.The portal is correctly showing my 4 High, and 4 Low intervals, and the duration is correct. What isn't correct is when I click on the first interval, it's starting from the time I started the run. Not from the time the interval started. Therefore, when viewing the graph info for that intevarl, it's looking at the wrong section of the graph.Basically, the portal needs to know what time into your workout the first interval started and use that as the offset for displaying the interval data on the graph.
View 2 Replies View RelatedThe elevation data/graph does not show on the portal. It seems that the Y axis is showing the elevation in KM. This is obviously not an appropriate scale...
View 1 Replies View RelatedI have been having trouble with workouts not appearing in the motoactv portal. This has all come about after having to create another ID because I could not login to my existing account (turnere). I am wondering if my motoactv is still syncing with the old account. would it be possible to have the old account deleted. Then would it be possible to assign my current account (eiturner) with my motoactv device. My serial is registered against my profile/account?
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