Motorola Motoactv :: Portal: Bug When Viewing Interval Info?
Dec 21, 2011
I noticed today an error on the portal when viewing Intervals. I was follwing a Carmichael run and so I tap the screen to start my first interval after I have warmend up.The portal is correctly showing my 4 High, and 4 Low intervals, and the duration is correct. What isn't correct is when I click on the first interval, it's starting from the time I started the run. Not from the time the interval started. Therefore, when viewing the graph info for that intevarl, it's looking at the wrong section of the graph.Basically, the portal needs to know what time into your workout the first interval started and use that as the offset for displaying the interval data on the graph.
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May 1, 2012
I'm trying to enter a simple ladder (0,8km speed + 3min jog + 1 km speed + 3km jog + 1,2 km speed + 3 min jog, going down to 0.8). Simple enough, 5 activities, each an interval workout, one set, High based on distance, low based on time.
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Feb 26, 2012
I was checking the portal today and noticed that the schedule section at the top of the page displays incorrect workout info - see screenshot attached.
I am sure that I have not exercised today (it is Sunday, duh) ... yet the schedule shows that I had an exercise today (see red dot on the schedule). So I checked the device and verified that there was no exercise today on the device. And when I clicked to check details on the portal, I saw last week's exercise data.
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Jul 25, 2012
Is it just me or is anyone having problems with data syncing to the Motoactv.com portal today?
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Jun 21, 2012
I haven't been able to access the motoactv portal all morning.
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Jan 18, 2013
I'm looking into buying a MotoActv but I can't get a clear answer from the product documentation is this device has an interval timer.uite simply, I want to set a time period (45 seconds) which counts down, sends a notification through the headphone (beep!) and rautomatically esets the timer and continues counting down.This seems pretty simple and there are some references to it but I'm hoping to get a straight yes/no before I buy. (Secondarly, if anyone has info about a version two coming down the line I'd love to hear about that as well - this seems like a great device and after spending the last week looking at EVERYTHING I can say it's an underserved market - just ready for a version 2 to really bring it home).
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Dec 14, 2011
How to setup the interval training? This is what I'm trying to do total 6 mile run starting with 1 mile or so easy run. 3x1600w/800 cool down in between 1 mile or so easy ending run. How can I set this up or something similar.
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Jan 25, 2012
The unit doesnt tell you that you have finished a stage of your multi run
You need to pause then start the next session Then just the final kick in the nuts it doesnt tell you when to speed up or slow down like the Garmin does.
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Mar 15, 2012
I have 4 zones setup in my pace zones: rest, walk, run, sprint.
I am trying to setup walk / run intervals at 2 minutes at my "walk" pace zone and 2 minutes at my "run" pace zone.
In the workout planner I am able to select the appropriate pace zone when setting up my interval workout, but the pace zone that I selected is not saved. I click save and re-enter the workout plan and the zones are defaulted back to my first zone of "rest."
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May 14, 2012
I have noticed that the average speed reported per lap/interval does not correlate with the graph. For example, I did an interval workout on my bike recently. As you can see from the image below, my average speed for interval 5 was 32.99 km/hr. I know this to be correct, because I was trying to keep my fast intervals at +30 km/hr, and could see this on my watch during the workout. However, as you can see, the graph seems to be displaying an average speed of around 13 km/hr, and shows that my speed never went about 20 km/hr.
This problem is happening for me on all of my cycling workouts, whether or not I have a scheduled interval routine or just autolap for 1km. For some of the intervals (maybe 5-10 %), the graph seems to be consistent with the average speed for the interval, but for the majority of intervals it is all messed up. I'm using the 8GB version with the latest software update. My .csv for the workout is also attached.
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Aug 19, 2012
Is the Motoactv web portal down? I can't the login screen to come up. Tried both Chrome and Opera, no joy.
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Mar 15, 2012
Currently there is a maximum of 20 sets allowed to be set for an interval workout.increase this to something higher? 50, 100, infinite? I use the Galloway walk/run method and 20 sets doesn't get me very far when doing short walk/run intervals. I want to use this for a half marathon.
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Mar 11, 2012
Matt or other Motorola moderator - Can we get a status on the portal? I can get logged in...sometimes and I was able to upload this morning's run...but I can't consistently get to the details at this point. I know it is being worked on, and I understand how that goes - I work in IT myself. All I am asking for is a status and an ETA for full functionality.
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Apr 11, 2012
Bu I really can't find where to sign UP to use the Motoactv.com Training Portal. At the top of motoactv.com it only says Sign IN..Got my MotoActv today and really, I have seen all the videos, seen all the how-to-do's and I basically know everything there is to know about the MotoActv and I am just OVEREXCITED that I got it today (along with 7 of the featured things such as the Wireless HD Headphones, bikemount, wristband, HR..))
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Jan 25, 2012
I've been trying to access support from Motorola about my device's inability to connect to the internet and create a Motocast ID. It is now not even giving me error messages, and Motocast isn't starting up anymore when I plug it into my computer. I don't have wi-fi as that would involve having to buy a TV and various other unneeded things to get a wi-fi package, so I use a dongle for my internet. I am really unhappy about the service from Motorola and the fact that they've released a great idea before it's actually ready to be used.
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Dec 9, 2011
I already tried several times to change my time zone, my height and set the metric system as default. But every time I go back to the portal, it's back to the default from the site! Is it just me?
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Jun 20, 2012
I synced up my run wirelessly and on the watch it says it successfully completed. I sign on to the website, and I notice the new splash screen (portal update?) and my run is not on it. I can't even view the runs at all. Anytime I click on past runs, it just has those new screens telling me all the cool things portal can do.
Is this because of the updating? I'm on 1.7.3 N8, and new motocast software too.
I like my MOTOACTV, just want some type of clarity on problems. I'd rather see a "site down for a scheduled maintenance" than not being able to do anything on the site.
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Dec 12, 2011
the MotoACTV manual referes to clicking on "Competition" on motoactv.com, but there isn't a "Competition" tab on the site.
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Mar 9, 2012
I got the new update on my motoactv.However I also understand that the portal was updated with a new cometition tab. For some reason I dont have that tab. is it possible that the portal was not updated for everyone?
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Aug 25, 2012
Has anyone investigated/reverse engineered what protocol the watch uses to communicate home, e.g. is a HTTP connection used, is it encrypted/protected with certificates, etc. If it was straight plaintext, we could at least have a backup solution if Motorola stops supporting the device and drops the portal... Must say I'm getting nervous about lack of Motorola feedback
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Jun 19, 2012
For the past few days, the motoactv portal has been extremely slow. At times completely unresponsive. Is anyone else experiencing this?
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Jul 16, 2012
I have the latest software but I can't get into my training portal.
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Dec 6, 2011
I would like to know if someone is having the same problem, my workouts from middle of Nov backwards is not showing in the portal. A week ago everything was there in the portal. So the problem is not the sync.
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Jul 13, 2012
Just completed a run this morning and went to see the data. The route map does not appear at all. I went back to previous workouts and the maps are all not appearing.
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Jul 11, 2012
Yesterday (4/10), I did a two mile walk, plus a few other short walks. When I got home, I went to the workout screen, and selected "sync workouts". When I looked at the motoactv later, it stated "sync complete!". The problem is: None of the workouts show up on the web portal for yesterday. I don't see a way to re-sync them on the device either. These were just simple "quick start" walks. I'm not doing anything complicated.
I saw there is another post about missing workouts, but it seems to relate to interval training, and I didn't immediately see a solution for my specific issue.
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Jun 17, 2012
Since the update I have not been able to login to my MotoACTV account. I tried to reset my password, but when I click the button nothing happens. I have tried doing this in Chrome, Safari and IE just in case.
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May 4, 2012
I already purchased the product and any accessories that that I deem necessary.Seeing the ad for accessories so prominently on the main portal page is at best tacky, and at worst insulting.Create a link at the bottom of the page for "MotoACTV Store" or something, but don't waste such useful screen real estate on trying to push more stuff on us.
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Apr 19, 2012
There is something wrong with pace line on the portal. Please see screenshot below - I added both speed and pace charts and these should be in sync.
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Jul 18, 2012
The elevation data/graph does not show on the portal. It seems that the Y axis is showing the elevation in KM. This is obviously not an appropriate scale...
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Jan 12, 2012
These images show that the summary just above the graph doesn't match the information shown or the map. This happens with every multi-activity workout.
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Jun 28, 2012
I have been having trouble with workouts not appearing in the motoactv portal. This has all come about after having to create another ID because I could not login to my existing account (turnere). I am wondering if my motoactv is still syncing with the old account. would it be possible to have the old account deleted. Then would it be possible to assign my current account (eiturner) with my motoactv device. My serial is registered against my profile/account?
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