This morning I downloaded and started to install the latest iOS software update and the phone has frozen.... I have the screen with the apple logo and the bar graph the has stopped half way along during the installation phase... What do i do.... I cannot contact apple support cause they want a serial number which I cannot get while the phone is frozen...
View 2 RepliesDoes anyone know how to fix my iphone as right now its an expensive paper weight,as all i can see is the screen that states plug into itunes, and when I do it states needs restoring, I try this and comes up with an error 6 .
Info:iPhone 3GS, iOS 5.1
My i phone has completely frozen whilst playing one of my apps ... any ideas.. i plugged it into my lap top..but nothing.
View 5 Replies View RelatedDid the latest wireless software upgrade for Storm 2 9950 last night and my phone has been frozen on white page showing 44% download all night. Took battery out for 10 mins - didn't work. Shut phone off - didn't work. Once the phone is back on it goes directly to the white page.
View 4 Replies View Related4 won't update, it says on troubleshoot that i need to update to the latest itunes, which i already have the most upto date.
Info:
iPhone 4
when i updated it went first good 2 final install it went all most finish and it stop around %80 for 30mins and keep going
View 14 Replies View Relatedreceived automated message re latest update to iOS this morning via iTunes. Connected iPhone, downloaded update, started to load to 'phone then it stopped with the status bar (below apple logo) on 'phone ~85% complete.
View 3 Replies View Relatedmy iphone 5 has frozen during ios 7 update. I cannot turn off. how do i restart
View 1 Replies View RelatedI have updated itunes on my laptop. When I connect my iphone 3gs to update the IOS, it will go thru the process but when it gets towards the end, it will not. Any reason why it will not update. I can sync up the phone to itunes no problems and it recognizes it.
Info:
iOS 4
I need help updating my I Phone 4 to the latest IOS 5.1 everythime I try the update times out.
Info:
iPhone 4, iOS 4.3.3
cant update my iphone 4 to the latest ios "there was a problem downloading update connection timed out check your network"what can i do ?
Info:
iPhone 4
how to deal with an iPhone app that has frozen in mid-update without deleting it and re-installing it? I don't want to loose the saved data in it but it just won't play ball...
Info:
iPhone 4, iOS 4.3.3
I attempted to do an ios update tonight...I think it was from 5.0 to 5.01 (not sure). It went through the downloading process and I believe it was at the point of restarting/installing, not quite sure, I wasn't totally paying attention. But then I got a message from iTunes saying that an unknown error occurred and the update could not be completed. Now my phone appears to be completely screwed.
I'm left with a screen on my phone that has the iTunes logo at the top and below is an image of the iPhone USB connector. I can't get away from the screen...turn off/on, hard reset, etc all takes me back to that same screen. What's worse, my iTunes is no longer showing my phone as an option. It's like my phone is no longer recognized at all. I've unplugged and plugged it back in several times. I've restarted iTunes, restarted my computer, etc.
Info:
iPhone 3GS, iOS 5.0.1
So about 20 minutes ago I connected my iPhone to my computer and iTunes prompted me to update it. I accepted, but as it was applying the updates some type of error popped up. Long story short, it failed to update and now when I turn on my phone it's frozen with the screen showing the USB cord & iTunes icons. I've tried: -Shutting it down by holding the sleep/power button-Shutting it down by holding the Home + sleep/power button-All of my USB ports on my computer-Reinstalling iTunes As soon as I turn it on, it briefly shows the Apple icon then it goes back to the same screen with the iTunes/USB icons. When I connect it to my computer it makes the connection sound but it won't register on iTunes.
Info:
iPhone 4S
I have an iPhone 5s 16GB that has been installing the new iOS 8 update (8.1.2 I believe?). After being prompted to install the update, I agreed to the terms & conditions and hit "install." After seemingly flying through the first 9/10ths of the update, the progress bar under the Apple logo has not moved for a solid few hours now. I have not had this problem with previous updates. Is there any action that I should/can take without wiping everything from the phone?
Info:
iPhone 5s, iOS 8.1.2
I Have just tried to update my iPhone 5s to iOS 8.1.2 but my phone has frozen on the update screen what can I do to solve this problem
Info:
iPhone 5s, iOS 8.1.1
why cant i install the latest update on my iphone 4s
Info:
iPhone 4S, iOS 5.0.1
Has anyone else had the problem, it went into recovery mode and I had to restore via iTunes and lost all my stuff
Info:
MacBook Air, Other OS
After the latest update 5.1.1, both my iPhone 4 ans 4S are going to the black screen with pinwheel. And then come back up for no apparent reason.
Info:
iPhone 4S, iOS 5
My battery is draining, my apps dont open, i cant send email, my phone freezes
Info:
iPhone 4, iOS 5.1.1
I installed the latest update onto to my iPhone 4s and it has ruined my phone. The battery life has just gone so far down the phone has become virtually unusable. I can no longer receive hotmail on my phone even though it's been on there from day 1. This update has been a disaster for me.
Info:
iPhone 4, Windows Vista, I
IOS 7.1.2. Attempting to install latest update but Apple password prompt is only giving me the password choice of entering 4 numbers and my Apple Password includes Letters and Numbers (8) Characters long?
View 1 Replies View Relatedhow to update my iphone 2g phone with laetst version which has the country lock
Info:
iOS 3.1.3, iphone 2g
Last night I received a software iOS 7.2 update for my iPhone 5 and iPad. when the software was nearly completed both the iPhone and iPad froze. I can't even turn them off now. What should I do?
View 6 Replies View RelatedUpdating the latest iphone update, and it appears frozen. Can't turn it off or do anything. What can I do?
View 1 Replies View RelatedMy phone now shows and itunes logo and a picture of a usb being plugged in. I have tried restarting the phone using the home and power switch together. i have uninstalled and reinstalled itunes. My phone will not show up in itunes or be recognized by windows as a usb device.
Info:
iPhone 4
lost all contacts in latest update. how can i retrieve them?
View 3 Replies View RelatedMy old laptop died and I need to reset the phone and update to the latest software. When I attempt this, a messages says to apply the update on the original computer and that all media etc will be deleted. How do I reset the phone without losing everything and without the ability to do it on the original computer?
Info:
iPhone 3G, Windows XP Pro
I updated my iPhone 4 (for verizon) with the latest update 5.1.1 and now it it shows the little plug going into itunes. When I try to recover the iPhone it says that it is unable to be recovered. I have tried restarting the computer/iPhone/iTunes and it still does not work. My iTunes is fully up to date as well as my computer.
Info:
MacBookPro, Mac OS X (10.7.2)
I decided to update my iphone to the latest update yesterday and afterwards realised all my contacts had disappeared. My calendar and txt msgs all still there but no contacts. Does anyone know how and if I can get them back. I'm on a PC.
Info:
iPhone 4, Windows 7
The daily on my ipad said not to get the latest update it causes the screen to go on and off repeatedly. is this still the case? is it safe to apply update?
Info:
imac, Mac OS X (10.5.1)
