BB Curve :: 8520 Frozen After 5.0 Update
May 20, 2011
I have just updated my Blackberry Curve 8520 to version 5.0. It required me to reboot the blackberry so I did and now that it has loaded up I get a message saying 'To start using your Blackberry (R) smartphone, you will need to confirm the languages that you use.' and a highlighted button saying 'Continue'. Thing is, I can't press any buttons or scroll through writing or anything. No buttons, though I can use 'alt' and 'caps. There doesn't seem to be a signal either. I take the battery out and put it back in but when the Blackberry loads up again the same screen comes up. I know it has updated because the loading screen is different.
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Nov 17, 2011
Yesterday evening I updated my blackberry curve 8520, it then needed re booting and since then it has frozen, the screen and the keys? Was working perfectly before with no problems. I have taken battery/sim card out but still nothing. I have also tried to use my blackberry desktop but it is still trying to connect.
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Jan 14, 2012
My Curve keeps freezing while updating at about 60%, with the black screen and BB logo and white bar. I've tried battery popping and letting the battery die, but it keeps getting to 60% and then freezing?
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Jan 12, 2011
It has been freezing up the last couple of days. I downloaded I took this on my phone app from bb apps and since then its completely frozen, cant switch on or off and just have a message that the phone cannot access data. I have tried taking battery out and leaving for over 10 mins, cant do a soft or hard reset as need to get into the phone and cant.
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Oct 12, 2011
I was logging out of facebook on my blackberry curve, when it froze. I turned it off and on again, but it would only fill up three quarters of the bar on the loading up screen. I then took the battery out left it for a while put it back in, and it has done exactly the same thing. What I can do to get my blackberry working again.
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Jan 6, 2012
My blackberry 8520 has been working for a long time now and I have downloaded an app called kik. Ever since I downloaded it my phone is not working. My signal is still coming through but I cannot receive anything. I press any button and still nothing works, it just comes up with the front page! I've been told to do a reset without taking my battery out and I've tried doing that and taking the battery out and nothing has happened. I've even tried looking for a reset button as I've been told there is one but I cannot even find that!
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Jun 18, 2010
I downloaded my lookout virus scanner.Worked great.Did an upgrade from BBapp world and after reboot it starts and the application permission pops up and everything is frozen. My animated screensaver is moving in the background and if I press the alt or caps key the symbol comes on and off but nothing moves and I cant do anything. The phone signal never turns on and the time freezes to when it first starts. I have pulled the battery atleast 20 times and have done the alt caps del reset a bunch too. I email the company of the program and filed a help request but it being the weekend I think Im screwed with them. Can anyone help me out how to get around this I just wanna get my phone back this has been all afternoon.
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Feb 9, 2012
My daughter has bought a Curve 8520 in january and put her personal code in there with letters. Now we can suddenly not use the keyboards letters to unlock the device.Probably a combination of keys which I can't find in any blog or website
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Jul 26, 2011
My 8520 is totally frozen and will not respond to either soft or hard resets, it simply boots to the initial page and then hangs. I have the iBerry 4 theme loaded?Is there a reset button on the back below the battery ?
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Nov 8, 2012
My son has a blackberry curve 9360 and was doing an update. The phone was trying to restart to complete the process and has got stuck. It keeps trying to restart over and over again. We don't even get to the menu. We have tried removing the battery and tried to restart by pressing the alt, aA(arrow) and del button together but it doesn't work.
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Apr 13, 2011
Just got a new 9300 to upgrade from a Pearl. Started doing an update and it seemed to have finished. When unplugged the phone the screen went dead and have a blinking red light (twice on then pause and repeat)
Have downloaded JL_Cmder as other posts seem to point to this. But unsure how to install stuff after the wipe as the current Destop software does not seem to correspond to the help that is being presented in the forums and on various web sites.
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Jul 9, 2012
when I click on the option to check for upgrades to my facebook app from the facebook app on my curve 9330 OS 6, it goes to a URL but does not do anything after that. I currently have 3.0.0.17. Do I have the most recent version of this app for my OS? Is this an FB issue?
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May 24, 2012
I am updating the software on my Curve 9360, and it is in the 'Backing Up Your Data' part at the start, but has stopped at 13% of the overall backup process. It has been stuck at this for over an hour, any tips on what to do? If I turn it off/take the battery out, will I lose the data on my phone?
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Mar 28, 2010
Does anyone know when the OFFICIAL 5.0 update for tmobile comes out, i see the leaked versions online but I don't want to risk it. Right now I'm running.
4.6.1.259.
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May 4, 2010
THIS UPDATE IS SHOCKING! What were blackberry thinking? Does anybody know how i can get back to my old version? I mean you cant even lock your keypad with this update, thats how bad it is! Any help would be much appreciated.
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May 19, 2010
I've upgraded from my original OS to 5.0.0.411 (i think) at the start of the year with no problems. Two days ago I attempted the upgrade to .681 which was fine, but I'm not keen on the update as the UMA isn't working properly, so I want to downgrade.
So last night I managed to get back to the original OS 4.? (I was having probs with a straight forward downgrade to another OS5) and tried to upgrade to the Vodafone Italy (I'm on Orange UK) but it wasn't being recognised with the Desktop Blackberry software (vendor file was deleted), although when I went into the upgrade part on the app loader, it did appear there, but with an asterisk saying I had to be registered with Blackberry to be eligible for the upgrade (or something like that). I attempted the upgrade but the software wouldn't allow it.
I removed that software and tried with the Wind release, but again the desk top software didn't recognise it.I tried the .681 release again and the upgrade worked fine
I would really like to go back to a stable OS where the UMA works. Any ideas how to do it with the Vodafone Italy release? Or am I being blocked somehow as I'm registered to Orange UK? If so does anyone have a link to download another earlier release that is stable and not carrier associated?
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Nov 30, 2012
I currently have the curve 8520.I was using my fully functional bb which is 100% in good condition and suddenly the trackpad stopped working. i could only use the blackberry button, the back button, the call and hang up buttons and the keyboard.Assuming it was just in need of a reboot, i rebooted it and suddenly none of my buttons worked (every single button including the keyboard and buttons above)suddenly, now my mobile network has been turned off and theres no way of turning it on because nothing works!
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Aug 21, 2010
I recently received a message telling me that an update was available for App World. I downloaded the update, installed it and rebooted. Now I am unable to download apps. When I hit the download button it takes me to the sign in for BlackBerry ID, then to terms and conditions and then to my ID settings! The only way I can get off this screen is to press Discard, which takes me back to where I started! I just keep going round in circles.
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Apr 24, 2010
I had to do a software update this morning for my phone so I did this and in the process it got to the screen that says:
Overall restore Progress:
1%
Current Database:
BBGrouops
69%
Elapsed Time:
28:55
It has been stuck here all day! I called Fido earlier and asked them what to do and they told me to connect to my computer, I have done that and have tried everything and the problem still exists.
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Sep 18, 2010
Got a Curve 8520 and since updating yesterday, the frame rate when recording video has dropped significantly meaning jerky/jumpy video. It may be worth adding that even when in video camera mode but NOT recording the feed is still jumpy. I can see the difference by watching video I recorded before the update and also by comparing to my wifes phone (exactly the same as mine) which has not had the update yet.
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Jun 5, 2010
I tried updating from the blackberry website. When the Application Loader launches, it only provides me with the option of maintaining my OS and downgrading my OS to the older 4.6.1 version. I have previously used the exact same steps on another Curve 8520 and I had successfully upgraded the OS. After the upgrade was successful on the first phone, only did I try upgrading the second phone. Is there anything I did wrongly the second time around?
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Oct 14, 2011
i bought the phone unlocked from Ebay, so it came with OS 4.6. i decided to upgrade to OS 5. I have Tmobile, as well as the Blackberry internet service. I downloaded blackberry desktop manager 6, and it prompted me to install OS 5. However, here is the problem: The software downloads. It runs perfectly fine for a day or two, and then BAM the phone just starts rebooting itself constantly out of nowhere! Then I have to redo the entire process all over again! how do i get the software downloaded to my phone without it rebooting after like 2 days?
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Oct 13, 2012
i dont know how to update my os5 to os6. my friend told me that the os6 is compatible with my 8520curve.
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Feb 25, 2012
every time i try to update to os5 it says... there was a error updating software
This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. [URL]
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Jun 17, 2011
My desktop BB says a software update is available. However when I try, I get a message saying please wait, searching for update, so I wait, and wait, and still wait but nothing happens!
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Sep 3, 2011
I want to upgrade my facebook settings but I can't upgrade it. It requires OS 5.0. I tried it on my blackberry desktop software ( I use the current software). I check for updates, OS 5.2.0.67 (recommended) and I checked installed. It says This BlackBerry Device Software upgrade includes new features and significant enhancements to the BlackBerry solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry service [url],...
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May 3, 2011
I recently tried to update my BB curve 8520 OS v.4.6.1.286 to OS 5 .
I did all these steps.
1) Downloaded 8520wifiM_PBr5.0.0_rel860_PL5.2.0.47_A5.0.0.509_Wind_Hellas
2)Deleted "vendor.xml"
3)And executed LOADER.EXE
I followed all the steps and i couldnt update my OS. I dont know what else to do i followed all the steps still i failed Is there any other way to update my OS ???
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Feb 13, 2012
I've been trying to update my blackberry to OS 5 since I got it in august last year and it just isn't happening. My service provider is T-mobile and there is no wireless update available, and when I try to update it through desktop manager it gets to a certain point, connecting to boot ROM (I think it is) and it switches the phone off and I get a message come up on my screen about changing the power management settings on my laptop USB's then retry, I have tried this many times and it hasn't worked at all.
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Aug 12, 2010
Is there going to be an update for the 6.0 os for the curve 8530?
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Jul 10, 2010
can anybody tell me step by step how to update my bb curve 8520 to os 5.0
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Jan 6, 2012
When I try to update my software by desktop software after back up it give an error please check your internet setting and try back again. I tried to do from different places but everywhere it shows same error. My handset is locked with Airtel. I have downloaded OS5 on my desktop.
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