I am updating the software on my Curve 9360, and it is in the 'Backing Up Your Data' part at the start, but has stopped at 13% of the overall backup process. It has been stuck at this for over an hour, any tips on what to do? If I turn it off/take the battery out, will I lose the data on my phone?
View 1 RepliesHow do I back up my phone prior to doing a factory reset?
What, if anthing, can't be backed up?
What other procedures would you recommend prior to doing a factory reset?
My phone is so screwy I suspect only a factory reset will straighten it out.
How d I unlock my phone afterit has been disabled? I didn't create a backup on Itunes.
Info:
iPhone 4S, iOS 5.1.1
Where is the trash bin in the iPhone root directory
View 1 Replies View RelatedSo, I went to check if there was a new OS update. There was, so I downloaded and am currently installing it. However, it's been "installing" for 8 hours now, and it's stuck on 14% Overall backup progress. And 0% Social Feeds.Also, not sure if it's related. (probably is) but my Signal is off and i have no network connection. And I've got good coverage usually at home. I realised the problem about 7 hours in, after it said it would only be 2. So I battery pulled it, and it didn't work, then I tried battery and sim pulling, that didn't work. I've tried hooking it up to my blackberry desktop. It can't pick the device up because of it.
View 9 Replies View RelatedMy son has a blackberry curve 9360 and was doing an update. The phone was trying to restart to complete the process and has got stuck. It keeps trying to restart over and over again. We don't even get to the menu. We have tried removing the battery and tried to restart by pressing the alt, aA(arrow) and del button together but it doesn't work.
View 1 Replies View RelatedI have just updated my Blackberry Curve 8520 to version 5.0. It required me to reboot the blackberry so I did and now that it has loaded up I get a message saying 'To start using your Blackberry (R) smartphone, you will need to confirm the languages that you use.' and a highlighted button saying 'Continue'. Thing is, I can't press any buttons or scroll through writing or anything. No buttons, though I can use 'alt' and 'caps. There doesn't seem to be a signal either. I take the battery out and put it back in but when the Blackberry loads up again the same screen comes up. I know it has updated because the loading screen is different.
View 1 Replies View Relateddeleted prior email, but still shows icon that I have one email, but there is no messsages. I may have not opened one of the emails that I deleted . I suspect this is the problem.
View 1 Replies View RelatedJust got a new 9300 to upgrade from a Pearl. Started doing an update and it seemed to have finished. When unplugged the phone the screen went dead and have a blinking red light (twice on then pause and repeat)
Have downloaded JL_Cmder as other posts seem to point to this. But unsure how to install stuff after the wipe as the current Destop software does not seem to correspond to the help that is being presented in the forums and on various web sites.
when I click on the option to check for upgrades to my facebook app from the facebook app on my curve 9330 OS 6, it goes to a URL but does not do anything after that. I currently have 3.0.0.17. Do I have the most recent version of this app for my OS? Is this an FB issue?
View 2 Replies View RelatedYesterday evening I updated my blackberry curve 8520, it then needed re booting and since then it has frozen, the screen and the keys? Was working perfectly before with no problems. I have taken battery/sim card out but still nothing. I have also tried to use my blackberry desktop but it is still trying to connect.
View 1 Replies View RelatedI have been trying to update my 9360 to OS 7.1 since last night, but I could neither back up my phone nor update, the connection is alright and it has already started the backup/upate process, but it kept stopping at a certain point, and GOT STUCK, I had no choice but force remove the USB to solve it, anyone had experience like this? and know how to solve it? or how can i get tech support from blackberry?
View 1 Replies View RelatedSo I've just got around to updating my 9360 to what I think is 7.1 After I deleted the unused languages and created space for it, the phone started a data back up But when it got to 15% it just stopped and didn't move, I left it all evening (so about 4hrs) and still nothing, so I turned it off and took the battery out. I put it back in again and the back up started again, but this time it got to 8% and stopped , I left it over night but nothing. Because the phone is rendered useless until this is finished. Oh and also, I've tried plugging it in to mycomputer to updatethrough the software but obviously it won't connect?
View 3 Replies View RelatedWhen I connected my blackberry to the desktop software, I noticed that there was an update from version 7.0 Bundle 1672 to 7.0 Bundle 2395. I selected Update and now the update appears to be frozen. however I am told that if i disconnect, it could render the device unusable. See screenshot.
View 3 Replies View Relatedwhen i updated it went first good 2 final install it went all most finish and it stop around %80 for 30mins and keep going
View 14 Replies View Relatedreceived automated message re latest update to iOS this morning via iTunes. Connected iPhone, downloaded update, started to load to 'phone then it stopped with the status bar (below apple logo) on 'phone ~85% complete.
View 3 Replies View Relatedmy iphone 5 has frozen during ios 7 update. I cannot turn off. how do i restart
View 1 Replies View RelatedNow that I have my iPhone 4 pre-ordered, I need to get rid of my 3G. It is currently not unlocked (to my knowledge), but it is jailbroken. What steps should I take before listing my phone for sale on eBay to ensure none of my data is on the phone, and to get maximum value out of it? Is there any easy way to reset it to factory settings? Is there an easy way to unlock it (I'm assuming this will add value)?
View 5 Replies View RelatedWhy is everybody talking so highly about iphone 4S when basic business functionality is missing?This is ridiculous! Unfortunately, I took the bait only to find that some things that I took for granted on my Blackberry 9700 are missing and I'm helpless now No Call History prior to yesterday (God knows how many entries and why the limitation when the iphone 4S is supposedly superior and has higher memory?)No means to save the contact info of the person while on the call with them on handsfree, why???Does not display Company Name when I receive an incoming calll from say, John Smith, which one??? John Smith working for Company A or B???NO Call Notes feature? Why?
Info:
iPhone 4S, iOS 5.1.1
I am attempting to update the OS on my BB Bold 9700, as suggested by the BB Deskyop Sofware. The update started and seemed to be progressing but about 3/4 of the way through it is frozen at "Loading module"net_rim_speech_data_en_US.cod".
What should I do? The system warns "do not disconnect your device or stop this process as it could make your device unusable"
Later: I solved this problem by disconnecting the phone from the PC and downloading the OS6 package from the Blackberry.com/Downloads site, re-installing the Blackberry Deskop Sofware and re-starting the update process, this time with all power saving on the PC turned off.
My Torch froze whilst updating software and is stuck on 14% and has been for the last 3 hours. I have taken the battery out a few times in the hope it would re start but it just goes straight back to the same page when it loads up.
View 2 Replies View RelatedMy blackberry froze during the backup process in the software update.It's been stuck on 19% for the last 2.5 hours.
View 4 Replies View Relatedmy blackberry torch 9810 started updating to the new software this morning, however has been frozen for the last few hours. I have removed the battery and then turned it back on, and its still frozen, ive also plugged it into the computer onto the blackberry desktop manager but it still does not work!
View 1 Replies View RelatedYea so today at around 2 pm I restarted my phone and when it restarted and new icon appeared saying an update was available so I clicked on it and said why not that would be good. 5 hours later it still hasn't completed and the screen on the phone said only 2 hours. The overall backup progress is frozen at 16%.
View 1 Replies View Relatedhow to deal with an iPhone app that has frozen in mid-update without deleting it and re-installing it? I don't want to loose the saved data in it but it just won't play ball...
Info:
iPhone 4, iOS 4.3.3
I attempted to do an ios update tonight...I think it was from 5.0 to 5.01 (not sure). It went through the downloading process and I believe it was at the point of restarting/installing, not quite sure, I wasn't totally paying attention. But then I got a message from iTunes saying that an unknown error occurred and the update could not be completed. Now my phone appears to be completely screwed.
I'm left with a screen on my phone that has the iTunes logo at the top and below is an image of the iPhone USB connector. I can't get away from the screen...turn off/on, hard reset, etc all takes me back to that same screen. What's worse, my iTunes is no longer showing my phone as an option. It's like my phone is no longer recognized at all. I've unplugged and plugged it back in several times. I've restarted iTunes, restarted my computer, etc.
Info:
iPhone 3GS, iOS 5.0.1
So about 20 minutes ago I connected my iPhone to my computer and iTunes prompted me to update it. I accepted, but as it was applying the updates some type of error popped up. Long story short, it failed to update and now when I turn on my phone it's frozen with the screen showing the USB cord & iTunes icons. I've tried: -Shutting it down by holding the sleep/power button-Shutting it down by holding the Home + sleep/power button-All of my USB ports on my computer-Reinstalling iTunes As soon as I turn it on, it briefly shows the Apple icon then it goes back to the same screen with the iTunes/USB icons. When I connect it to my computer it makes the connection sound but it won't register on iTunes.
Info:
iPhone 4S
my device has frozen during an update! what is the best thing to do from here? im reluctant to unplug it as it warns it may make the device unusable
View 1 Replies View RelatedUpdate for new OS has frozen it has done this once, so I unplugged it after 5 hours and lost all my contacts it has done it again now on messages I do not want to lose those as well anyway of making it get going again?
View 1 Replies View RelatedI tried to update me phone to 7 OS but it just seemed to not be doing anything, and I know i shouldnt have but I took out the battery and put it back in but now it would turn on it just goes to a screen with a egg timer ! What do I do to get it back working?
View 2 Replies View RelatedI used software update to try and update my phone but it's stopped at 11% at social feeds which won't budge. I have tried a battery pull several times with no prevail, I can't connect it to my newly updated Desktop Software at all no matter how many times I have tried, and I cannot access my mobile whatsoever!
View 9 Replies View Related