BB Curve :: 9300 Frozen After Update Attempt?
Apr 13, 2011
Just got a new 9300 to upgrade from a Pearl. Started doing an update and it seemed to have finished. When unplugged the phone the screen went dead and have a blinking red light (twice on then pause and repeat)
Have downloaded JL_Cmder as other posts seem to point to this. But unsure how to install stuff after the wipe as the current Destop software does not seem to correspond to the help that is being presented in the forums and on various web sites.
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Feb 16, 2012
My son bought me a new koodo blackberry curve 9300 from best buy but we are on telus server in bc. He was given a web site by best buy - cellunlock to get an unlock key code for $7.99 i think. They sent us about 9 pages of instructions. The curve 9300 wasnt listed specifically so I tried the first number on the list (turns out I should have tried the 4th one). Anyway we had 10 tries. After the first entry try, nothing happened. I turned off the phone and restarted it to input another. No dice. All of a sudden I had zero tries left after trying just one entry
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Jan 24, 2011
i have had this curve for less than a month, my boyfriend bought me it for my birthday. last night i was messing about and i downloaded a theme that has an animated background, as soon as i set it as my theme my phone frozen, no buttons work nothing, all except for the theme animation. i tried connecting it to blackberry desktop manager and it knows that the phone is connected it just wont fully connect. what to do about this as i am really upset that it was a birthday present and it isnt working
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Jun 7, 2012
A few days ago I had a frozen screen on my 9300 curve and someone told me to press the mute botton on top of phone and it did wok but only for a week,now the same msg. appears on screen and the cursor pad is frozen along with screen.
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Jun 17, 2012
Today my little brother decided to enter 10 wrong password all at once and it reformatted and when it was done reformatting the terms and condition popped up and it just froze the trackpad wouldn't scroll down or anything and but everything else works.
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Dec 3, 2012
i have a blackberry curve 9300 and it's only a few months old and i dont have a recipt any more but my problem is that the scroll button is frozen and i can no longer use my phone
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Nov 10, 2010
I tried to update the phone by connecting it to computer thru PC companion and followed the instructions till the time it asks to disconnect the phone from computer remove battery for 5 secs and turn on again. Now at this step the phone is not turning on and whenever i press the power key, red notification light is blinking 3 times and nothing else is happening.
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Feb 20, 2012
I've just purchased a new SE Xperia pro ( factory unlocked).However, for some reason the supplier has advised against attempting to update the software. I'm not in a hurry to do so, but would like to know why they might have advised that and are there any steps I can take to a) avoid the phone updating itself and b) if I should want to try an update is there a way to downgrade if it doesn't work?I'm in the UK and will be using this phone with T-mobile network.
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Sep 9, 2010
My telephone is in a too many attempt lock, i did a update service a few time but now i still get the same screen with the log in of my google account.
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Nov 8, 2012
My son has a blackberry curve 9360 and was doing an update. The phone was trying to restart to complete the process and has got stuck. It keeps trying to restart over and over again. We don't even get to the menu. We have tried removing the battery and tried to restart by pressing the alt, aA(arrow) and del button together but it doesn't work.
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May 20, 2011
I have just updated my Blackberry Curve 8520 to version 5.0. It required me to reboot the blackberry so I did and now that it has loaded up I get a message saying 'To start using your Blackberry (R) smartphone, you will need to confirm the languages that you use.' and a highlighted button saying 'Continue'. Thing is, I can't press any buttons or scroll through writing or anything. No buttons, though I can use 'alt' and 'caps. There doesn't seem to be a signal either. I take the battery out and put it back in but when the Blackberry loads up again the same screen comes up. I know it has updated because the loading screen is different.
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Mar 22, 2012
Recently I bought a new playbook and i have been trying to update it through my wifi but evrytime it fails. The playbook finds the update and starts downloading but after a while the download stops and there is a message unable to download software update. I also tried by reseting the router but every attempt has failed.
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Jul 9, 2012
when I click on the option to check for upgrades to my facebook app from the facebook app on my curve 9330 OS 6, it goes to a URL but does not do anything after that. I currently have 3.0.0.17. Do I have the most recent version of this app for my OS? Is this an FB issue?
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Oct 18, 2012
My Sony x10 mini doesn't turn on after an update attempt?I was trying to update my phone software because he has been really slow and with some errors, so i tried to update but there was an error during the update, they said i should turn off the phone, i did it now it doesnt turn on. When i press the button the green light appears once and the image i get is a phone and a exclamation point...is the phone ruined...?
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Apr 13, 2012
I tried to update my iPhone software (after successfully backing up to iCloud, and then successfully updating iTunes software) but got a 1604 error message. The phone is stuck in recovery mode, and all attempts to restore the phone have resulted in failure. I keep getting the same error message. Basically, the phone never gets past "preparing to restore." I am linking my iPhone 4 to a PC Windows XP Professional, with up-to-date software. This is the third time I've tried (and failed) to update the iPhone software, though the other two times I was able to restore. This time nothing seems to be working.
Info:
iPhone 4, iOS 5.0.1
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May 24, 2012
I am updating the software on my Curve 9360, and it is in the 'Backing Up Your Data' part at the start, but has stopped at 13% of the overall backup process. It has been stuck at this for over an hour, any tips on what to do? If I turn it off/take the battery out, will I lose the data on my phone?
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Nov 17, 2011
Yesterday evening I updated my blackberry curve 8520, it then needed re booting and since then it has frozen, the screen and the keys? Was working perfectly before with no problems. I have taken battery/sim card out but still nothing. I have also tried to use my blackberry desktop but it is still trying to connect.
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Jun 13, 2011
I have a Curve 9300 with V5.0.0.845 (6.3.0.34 platform), Blackberry App World V2.1.2.19 and BBM V5.0.0. Since BB App World is been telling me there is a new version of BBM (V5.0.3.22), I have tried to update my device with no luck. If I try to update it connecting the phone via wifi or data service, it tells me that BBM is not available for download via BB App World, and if I connect the phone to a pc and try to install it via the pc, it gets me an unknown error.
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Oct 8, 2011
I want to update my curve 9300 into an OS 6. How can i do so?
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May 4, 2011
Got my 1st blackberry(9300 3g).Need know is any os update available for my handheld.
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Apr 14, 2012
Can you update the 9300 from OS6 to OS7 in anyway, I have seen on the web that there is a 3rd party tool that can do it?
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Feb 13, 2012
I am using blackberry curve 9300 3 G and quite happy with it. I have updated to OS 6 . Now OS 7 is there . Can I update my phone to OS 7 or not?
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Dec 11, 2011
There was an error updating your softwareThis BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry® service[url]...
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May 7, 2012
Is there any possible update available for BlackBerry 9300 my OS Version is 6.0.0.526 (2342). I haven't updated my phone from the day I bought it. any possible update available for my BlackBerry.
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Jan 6, 2012
Is there a way to delete all contacts at one time? I have 1,400 contacts that I want to wipe out and start from scratch since I recently started a new job.
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Sep 16, 2012
I recently had my Curve 9300 stolen, so i bought another one from a nice young girl on ebay that is the same as my old one. But I couldn't seem to get e-mail, bbm or app world to work and the menu looked different.
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Aug 23, 2011
I would like to know if the Curve 3G (9300) will get the OS 6.1 Lite update. I've heard on the net that it will and it won't but I would like clarification on this.
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Dec 18, 2011
Ok my daughters BB 9300 for some reason deleted all her contacts, and is generally very very slow.So I decided to backup SD bard, and do a wipe and start again.I went into Security>security wipe> delete emails, contacts, media card. it did it stuff, I then connected to my BB desktop on Mac, it connected fine, I then tried to do an update to the OS as it is on OS v6.2647 and there is a newer version, however it keeps saying needs 6Mb data free.The BB desktop says there is 35mb free, what else can I do?
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Apr 7, 2011
i was updating my BB curve 9300 to the new os6 and i encountered an error. it says "ONE OR MORE MODULE COULDN'T BE RESOLVED" I tried doing taking out the battery and then plug the phone and do the manual updating, but it still wouldn't upgrade.
I was thinking, my phone has a "T-Mobile" logo on startup. Im using it in the Philippines, via the Globe network. I downloaded the update for globe, but it didnt work. Does anyone know if I should download the upgrade for T-Mobile instead? And can I still be able to use my Globe number in it and my BB service?
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Apr 6, 2011
My friend has downloaded this newer version with no problems, ive followed every instruction given to upgrade to 6 and it just keeps telling me there isnt any. On the main page for the OS 6 upgrade it states the 9300 can get it, but i cant.
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Apr 2, 2011
I tried to upgrade to OS6, but this problem appear "An error has occurred while downloading software from your device, please verify your internet connection or try again later, if problem persist". I'm sure there is no problem with my internet connection. I clicked retry, but the message always appear. I've tried to restart the phone and all the things.
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