BB Curve :: Update Error On 9300
Apr 7, 2011
i was updating my BB curve 9300 to the new os6 and i encountered an error. it says "ONE OR MORE MODULE COULDN'T BE RESOLVED" I tried doing taking out the battery and then plug the phone and do the manual updating, but it still wouldn't upgrade.
I was thinking, my phone has a "T-Mobile" logo on startup. Im using it in the Philippines, via the Globe network. I downloaded the update for globe, but it didnt work. Does anyone know if I should download the upgrade for T-Mobile instead? And can I still be able to use my Globe number in it and my BB service?
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Apr 2, 2011
I tried to upgrade to OS6, but this problem appear "An error has occurred while downloading software from your device, please verify your internet connection or try again later, if problem persist". I'm sure there is no problem with my internet connection. I clicked retry, but the message always appear. I've tried to restart the phone and all the things.
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Sep 11, 2011
How do I fix error 507 on curve 9300
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Jun 1, 2011
My phone suddenly hanged & a white screen appeared showing Error 523 , tried to reset many a times, took out the battery several times but no use.
Once the battery is put into the fone, the normal screen appears for few seconds but again error 523 on a white screen appaers.
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May 15, 2012
I have received the app error 523 on the phone. I have ensured to follow advice on the blacberry website concerning this error and nothing has worked. The phone wouldn't even recognise that it was connected to the laptop to be able to re-run or even update the software even a hard reset wouldn't work.
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Nov 24, 2011
My son purchased his 9300 in August on 3 network. Yesterday his phone displays error 102. Took it back to the 3 shop today. They advised me visit the Blackberry site and do a software reload. I've searched on the site but nothing straight forwards is shown. I've looked on the forum and it seems that other Blackberry users have experienced the same problem. If there is a straight forward solution could you please let me know, or should I take it back to the 3 shop and request that the phone is sent back. The phone is just over 3months old, soooo disappointed .
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Aug 4, 2012
my phone has been off for 2 days i have removed the battery a lot still giving me that error code i have tried updating my software like i have been advised but it kept asking me for passwords i didn't know about. Now its locked and the phone still wont switch on.
How do i reset the password of the device on desktop man and update my software so that my phone can work again. Last 2 messages was that my info was being deleted and since then its been giving me security violation. i can't switch on my phone. i stay so far from town and my only mode of communication is my phone. i have been using my laptop but am about to run out of bundles .
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Jun 19, 2011
While I was updating my Blackberry Curve 9300 this notice popped up "An error has occurred while downloading software for your device. Please verify your Internet connection or try again later, if the problem persists." My internet connection is fine and my firewall is not blocking it?My device software is 6.0 Bundle 1879
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Jan 29, 2011
Many time i can see while making calls i see error Call Failed. I have to forcefully restart my mobile then only i can make calls.
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May 28, 2012
When I go to send a text, an "app error" pops up, goes to white screen, and then the phone shuts off.
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Nov 25, 2012
I followed the instructions on the website and when I connect it to reload the software, the error number on the screen's device changes to 561 and a window opens to tell me the desktop software can't communicate with my blackberry.Once I clicked on repair and wrote in my password it simply tells me that there are no available updates of BlackBerry Device Software at this time and to put in my email so they can warn me when a new update comes out.I don't need to update the software obviously, just to reload any version of it so my phone can work again.
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Dec 12, 2010
We recently upgraded my wife's Blackberry to a Curve 3G 9330. When we try to sync to Outlook (non-Exchange), we encounter an error with the contacts (address book). The Desktop Software simply indicates an "unknown error" - not particularly facilitate. We've narrowed it down to a potentially bad contact record on the Blackberry, but cannot find a way to delete it. The options menu will not come up on the Blackberry for this one record. We've try to sync the device by overwriting the contacts with new data from Outlook, but still get's the same error message. I cannot find any information on erasing/deleting the complete contact list on the Blackberry.
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Aug 16, 2012
I have a curve 9300 downloaded a game of blackberry app world when it finished it said reboot phone,after I rebooted the screen went white and displayed app error 200 reset. I have tried everything including reinstalling the software on my PC and even an update but the computer says to connect phone when it already is and other times the screen loads black and shows blackberry on it and a bar that realoads and after this it goes right back to the white screen...
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Apr 9, 2012
App World Web Plugin Error i am using curve 9300 An error has occurred communicating with the BlackBerry App World Web plugin. restart your device and try again. If you have content protection enabled on your device, disable and try again.would also like to knw where i can find the content protection on my blackberry curve 9300?
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Jan 5, 2012
I bought new BB 9300 after installation I have problem to Sync the address book, when I turn off the Device and turn on I receive this error message.
UnCaught Exception jave.lang.null Point Exception Error message?
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Jul 9, 2012
How to stream movies on blackberry curve 9300 via vlc media player through wifi? Since when I updated to the new app world on my bb 9300, I am getting the error 40721 cached credentials.
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Jun 13, 2011
I have a Curve 9300 with V5.0.0.845 (6.3.0.34 platform), Blackberry App World V2.1.2.19 and BBM V5.0.0. Since BB App World is been telling me there is a new version of BBM (V5.0.3.22), I have tried to update my device with no luck. If I try to update it connecting the phone via wifi or data service, it tells me that BBM is not available for download via BB App World, and if I connect the phone to a pc and try to install it via the pc, it gets me an unknown error.
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Oct 8, 2011
I want to update my curve 9300 into an OS 6. How can i do so?
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May 4, 2011
Got my 1st blackberry(9300 3g).Need know is any os update available for my handheld.
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Apr 14, 2012
Can you update the 9300 from OS6 to OS7 in anyway, I have seen on the web that there is a 3rd party tool that can do it?
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Feb 13, 2012
I am using blackberry curve 9300 3 G and quite happy with it. I have updated to OS 6 . Now OS 7 is there . Can I update my phone to OS 7 or not?
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Dec 11, 2011
There was an error updating your softwareThis BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry® service[url]...
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May 7, 2012
Is there any possible update available for BlackBerry 9300 my OS Version is 6.0.0.526 (2342). I haven't updated my phone from the day I bought it. any possible update available for my BlackBerry.
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Jun 12, 2011
My wife has a bb 9300 3g on os6 and everything has been fine.However somehow she has screwed up the wi-fi settings.The phone will not connect to our home router and displays the rror message " failed to obtain an IP address".I hve tried everything on the phone from
- Removing the wi-fi setting and reentering them.
- Entering the details manually
- Removing the battery and rebooting the phone
- Reinstally the os over the computer
Nothing seems to work. I know the router is fine as I have the same phone and it connects ok along with several other devices.Has anyone any suggestions before I reset the phone to factory setting?
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Sep 16, 2012
I recently had my Curve 9300 stolen, so i bought another one from a nice young girl on ebay that is the same as my old one. But I couldn't seem to get e-mail, bbm or app world to work and the menu looked different.
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Aug 23, 2011
I would like to know if the Curve 3G (9300) will get the OS 6.1 Lite update. I've heard on the net that it will and it won't but I would like clarification on this.
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Dec 18, 2011
Ok my daughters BB 9300 for some reason deleted all her contacts, and is generally very very slow.So I decided to backup SD bard, and do a wipe and start again.I went into Security>security wipe> delete emails, contacts, media card. it did it stuff, I then connected to my BB desktop on Mac, it connected fine, I then tried to do an update to the OS as it is on OS v6.2647 and there is a newer version, however it keeps saying needs 6Mb data free.The BB desktop says there is 35mb free, what else can I do?
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Apr 6, 2011
My friend has downloaded this newer version with no problems, ive followed every instruction given to upgrade to 6 and it just keeps telling me there isnt any. On the main page for the OS 6 upgrade it states the 9300 can get it, but i cant.
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Jul 11, 2012
I have a 9300 curve running OS 6. My problem is when I try to run software update it hangs at 453 out of 483.
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Apr 13, 2011
Just got a new 9300 to upgrade from a Pearl. Started doing an update and it seemed to have finished. When unplugged the phone the screen went dead and have a blinking red light (twice on then pause and repeat)
Have downloaded JL_Cmder as other posts seem to point to this. But unsure how to install stuff after the wipe as the current Destop software does not seem to correspond to the help that is being presented in the forums and on various web sites.
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Jul 28, 2011
I have the black berry world app.and I got a notification for an update for BB messenger. I download it and I discovered that an option was removed.. which " show what im listening to" Is there anyway to downgrade it?
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