When I connected my blackberry to the desktop software, I noticed that there was an update from version 7.0 Bundle 1672 to 7.0 Bundle 2395. I selected Update and now the update appears to be frozen. however I am told that if i disconnect, it could render the device unusable. See screenshot.
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My Torch froze whilst updating software and is stuck on 14% and has been for the last 3 hours. I have taken the battery out a few times in the hope it would re start but it just goes straight back to the same page when it loads up.
View 2 Replies View RelatedMy blackberry froze during the backup process in the software update.It's been stuck on 19% for the last 2.5 hours.
View 4 Replies View Relatedmy blackberry torch 9810 started updating to the new software this morning, however has been frozen for the last few hours. I have removed the battery and then turned it back on, and its still frozen, ive also plugged it into the computer onto the blackberry desktop manager but it still does not work!
View 1 Replies View RelatedYea so today at around 2 pm I restarted my phone and when it restarted and new icon appeared saying an update was available so I clicked on it and said why not that would be good. 5 hours later it still hasn't completed and the screen on the phone said only 2 hours. The overall backup progress is frozen at 16%.
View 1 Replies View RelatedMy torch is frozen on Social Feeds during my update. It is only at 9%. Am I screwed and just have to wait and hope the software updates... Or is there any way to stop it? I hope I didn't just mess up my phone!
View 6 Replies View Relatedi downloaded software and tried to install it but its been stuck on 6% backing up your data (social feeds) and i cant restart my device as it keeps going back on to the loading screen. i tried to attach it to my bb desktop but it just goes grey and unresponsive when i plug my phone into the laptop, pulled the battery and everything,
View 7 Replies View RelatedLast night I updated app world and when i rebooted this morning the icon wasnt there.after 2 minutes, the phone froze altogether - i couldntt even turn it off. After pulling the battery off and putting it back on, again the phone works for only 2 minutes and then it freezes again.how can I get it back to working properly?
View 1 Replies View RelatedI was having issues with my trackpad -- and this thread said to do a clean reload. So I did, and left it going overnight. When I came back to it in the morning, it said it couldn't connect to the device, and that it might require a password.
I don't have a password set, so I clicked retry. I got the same message an hour later. The progress bar looks like it has about 80% left to go.
The phone has been reset to factory defalt, so I'm worried I've lost all my files. I did a few backups before staring, but I have no idea how to restore it myself, and if I should interupt the process.
It would seem that the ALT function is stuck because I can only access the numbers and not the letters on both the physical keyboard and the virtual keyboard.
I have reset the phone several times. Updated with the latest software, even reset to factory setting and still nothing. My phone is locked with a password so I can't even enter my PIN because it comprises of letters. My carrier can't do anything and my warranty has expired.
I have read some of the other similar problems and my phone has no case or cover on it. On top of it all, it is stuck in SOS mode so I don't even have a signal so I can't even receive phone calls.
My phone has been frozen all day. The past couple of days it's been really slow, then today it just completely froze. I've tried battery pulling about 6 times.. same results. I don't know what to do. It won't connect to the desktop manager
View 9 Replies View RelatedWoke up this morning to find my 9800 Torch had ran out of battery it was completely dead. When I tried to charge the phone the startup screen came up as normal but it froze when it got to a certain point, I took out the battery and replaced it after 30 seconds, the phone started to reboot and then froze at the same point.I have reinstalled the OS onto my device from Blackberry desktop and have tried this several times today but it is still freezing at the same point, after about 20-30 minutes of leaving the phone it eventually very slowly came on!t the moment my phone is completely useless to me as it has froze again.
View 5 Replies View Relatedwhen i updated it went first good 2 final install it went all most finish and it stop around %80 for 30mins and keep going
View 14 Replies View Relatedreceived automated message re latest update to iOS this morning via iTunes. Connected iPhone, downloaded update, started to load to 'phone then it stopped with the status bar (below apple logo) on 'phone ~85% complete.
View 3 Replies View Relatedmy iphone 5 has frozen during ios 7 update. I cannot turn off. how do i restart
View 1 Replies View RelatedBB torch manual keyboard not working so cannot unlock. Also keeps switching off
View 1 Replies View RelatedI just upgraded by blackberry torch from 6.0.0.246 per the blackberry desktop message to 6.0.0.600 (bundle 2647), platform 6.6.0.223.Now every time I click on the icon for the calendar, the phone seems to be frozen and I had to remove the battery to get it restarted.
View 2 Replies View RelatedMy blackberry torch was recently giving me a hard time using a few of the letter keys, I decided to let it sit overnight, this morning it's even worse I can't use the centre key to scroll or click on anything and non of my other keys work. I've only had this blackberry for about a month. Nothing that I do seems to work to reset it
View 9 Replies View RelatedI did an email update to my bb torch and now its stuck in reboot screen at about 90% i tried using my mac to restore a backup i have but as i cannot get access to m y phone i have not been able to update it.
View 5 Replies View RelatedBlackberry torch is frozen at the startup screen. ...
View 1 Replies View RelatedMy app world app is frozen in a download of Facebook 2.0. The screen says Please Wait I am unable to close the app world app using either of the suggested methods.
View 1 Replies View RelatedMy Torch has been wirelessly updating the OS for 8.5 hours. The screen shows:
Software Updates
Restoring Your Data
BlackBerry Messenger 0%
Overall Restore Progess 37%
Is my phone frozen?
I am attempting to update the OS on my BB Bold 9700, as suggested by the BB Deskyop Sofware. The update started and seemed to be progressing but about 3/4 of the way through it is frozen at "Loading module"net_rim_speech_data_en_US.cod".
What should I do? The system warns "do not disconnect your device or stop this process as it could make your device unusable"
Later: I solved this problem by disconnecting the phone from the PC and downloading the OS6 package from the Blackberry.com/Downloads site, re-installing the Blackberry Deskop Sofware and re-starting the update process, this time with all power saving on the PC turned off.
My son has a blackberry curve 9360 and was doing an update. The phone was trying to restart to complete the process and has got stuck. It keeps trying to restart over and over again. We don't even get to the menu. We have tried removing the battery and tried to restart by pressing the alt, aA(arrow) and del button together but it doesn't work.
View 1 Replies View Relatedhow to deal with an iPhone app that has frozen in mid-update without deleting it and re-installing it? I don't want to loose the saved data in it but it just won't play ball...
Info:
iPhone 4, iOS 4.3.3
I attempted to do an ios update tonight...I think it was from 5.0 to 5.01 (not sure). It went through the downloading process and I believe it was at the point of restarting/installing, not quite sure, I wasn't totally paying attention. But then I got a message from iTunes saying that an unknown error occurred and the update could not be completed. Now my phone appears to be completely screwed.
I'm left with a screen on my phone that has the iTunes logo at the top and below is an image of the iPhone USB connector. I can't get away from the screen...turn off/on, hard reset, etc all takes me back to that same screen. What's worse, my iTunes is no longer showing my phone as an option. It's like my phone is no longer recognized at all. I've unplugged and plugged it back in several times. I've restarted iTunes, restarted my computer, etc.
Info:
iPhone 3GS, iOS 5.0.1
So about 20 minutes ago I connected my iPhone to my computer and iTunes prompted me to update it. I accepted, but as it was applying the updates some type of error popped up. Long story short, it failed to update and now when I turn on my phone it's frozen with the screen showing the USB cord & iTunes icons. I've tried: -Shutting it down by holding the sleep/power button-Shutting it down by holding the Home + sleep/power button-All of my USB ports on my computer-Reinstalling iTunes As soon as I turn it on, it briefly shows the Apple icon then it goes back to the same screen with the iTunes/USB icons. When I connect it to my computer it makes the connection sound but it won't register on iTunes.
Info:
iPhone 4S
I have just updated my Blackberry Curve 8520 to version 5.0. It required me to reboot the blackberry so I did and now that it has loaded up I get a message saying 'To start using your Blackberry (R) smartphone, you will need to confirm the languages that you use.' and a highlighted button saying 'Continue'. Thing is, I can't press any buttons or scroll through writing or anything. No buttons, though I can use 'alt' and 'caps. There doesn't seem to be a signal either. I take the battery out and put it back in but when the Blackberry loads up again the same screen comes up. I know it has updated because the loading screen is different.
View 1 Replies View Relatedmy device has frozen during an update! what is the best thing to do from here? im reluctant to unplug it as it warns it may make the device unusable
View 1 Replies View RelatedUpdate for new OS has frozen it has done this once, so I unplugged it after 5 hours and lost all my contacts it has done it again now on messages I do not want to lose those as well anyway of making it get going again?
View 1 Replies View RelatedI tried to update me phone to 7 OS but it just seemed to not be doing anything, and I know i shouldnt have but I took out the battery and put it back in but now it would turn on it just goes to a screen with a egg timer ! What do I do to get it back working?
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