BB Bold :: 9780 Keeps Rebooting?
Apr 8, 2012
I installed a couple of apps and tried opening them but they gave an start up error.So I restarted my device and now it shows the blackberry sign and the loading bar and then just reboots itself. I have tried removing the battery and attaching the wire and tried to update the phone but it's of no use. this as I'm travelling right now out of country and I cannot show it anywhere else except my country or my warranty will be become void.
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Aug 26, 2012
i was downloading blackberry protect in my Bold 9780 from app world and suddenly the device started rebooting by itself again & again....while rebooting the process of reboot reches upto 60% or 70% than it againg start the reboot process.....so it would kind enough if anybody can help me with this problem as soon as possible....& i also dont have backup?
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Dec 2, 2012
Phone keeps on rebooting. Have removed the battery many times. Can't download from balckberry desktop software.
Shouyld I download software from blackberry site.
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May 29, 2012
i recently purchased a bold 9780..at first,it was restarting itself every 30-40 mins..so,i updated d os and my bb stop d rebooting loop after that..BUT,after d update,when i want to use my fb or bbm on BIS,d phone rebooting again!! i subsribe a daily BIS,so when i dont use BIS,i deactivate it..what i noticed is that,my phone keeps on rebooting ONLY when i have my BIS on..what should i do??i really want to use the bbm n fb..
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Jun 26, 2011
BB Bold 9780 is frozen for days. I downloaded an update from APP World and when I rebooted device it shows BB Logo and the loading line fills up from left to right but never changes screen. The phone is locked in this mode. Is there a manual reset pinhole? The update was for the Traveler APP upgrade free.
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Sep 6, 2011
my 9780 bold keeps rebooting for no reason , and it has dropped varies times , so i dont know if it could be cause of that.
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Feb 18, 2010
Yesterday i installed an app from Dictionary.com called Dictionary. i already had it installed but wanted to perform an update cause u cannot copy and paste the corectly spelled word directly into wherever u originally mispelled it. Anyway i performed an update, Bold asked me to reboot, now the phone boots half way, then restarts.over and over and over and over. Im back down to my Pearl. Is there any way to salvage this situation without me having to erase and reinstall everything from scratch? Is there a"safe mode" i can boot into on the phone and manually remove the app cause i have a feeling thats what's causing the reboots.
thanx guys.
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Aug 9, 2011
How can I delete all contacts from the phone memory on my Bold 9780? I've only seen options to delete single entries but not all in the list.
I noted that under contacts, there are email, phone, facebook entries. How can I configure the contacts to only display phone contacts?
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Jan 26, 2010
hey guys my bold has rebooted at roughly the same time for 3 days in a row now. At around 6:10am (withing 2-3 mins each time) ive looked at my phone while driving to work and see that its rebooting...I bought the phone a few weeks ago and dont know if it has been going on the whole time but is there a fix or known explaination for this ?
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Jul 17, 2012
i tried to update my curve but now it keeps rebooting and then saying linking java and the rebooting again. i tried to connect it to blackberry desktop software but i cant because it keeps rebooting.
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Oct 28, 2012
I have had my 9790 for 3 months and about 2 weeks ago I updated the os to 7.1. After I did this I started to have this issue where it would start to reboot on its own, sometimes once a day, sometimes 5 or 6 times in a row and it would drain the battery. Also I noticed the battery level on the screen isn't reflective of what the battery level actually is, it would go from full to red in seconds. its really drive me crazy.
I would do a battery pull and it would be back to 80 or 85 percent. I bought a new genuine blackberry battery to see if that was the issue but still same problems. I wiped the device and re-installed the original os from desktop manager twice and the problem is still there, very frustrating, any one have the same issue and managed to fix it?
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Mar 19, 2012
Three weeks ago I got my BB 9790 and I am very happy! Only thing is, it keeps rebooting (about 3 times a week) . I have changed phones 3 times now (within 8 days I get a new phone) but I have the same problem each time. Probably a software thing? Are there any others that have the same problem and maybe a solution?
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Oct 15, 2012
I have had my 9790 for 11 months and about 1 month ago I updated the os to 7.1. After I did this I started to have this issue where it would start to reboot on its own, sometimes once a day, sometimes 5 or 6 times in a row and it would drain the battery. Also I noticed the battery level on the screen isn't reflective of what the battery level actually is, it would go from full to red in seconds. I would do a battery pull and it would be back to 80 or 85 percent. I bought a new genuine blackberry battery to see if that was the issue but still same problems. I wiped the device and re-installed the original os from desktop manager twice
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Dec 3, 2012
My Blackberry bold 9900 keeps on rebooting. The problem occurred when I switched on the phone after a 6 hour flight. I have removed the sim, memory card and battery but noting doing. It keeps rebooting.
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Sep 11, 2012
I recently changed from a torch to a bold 9900 and i love the phone but for no apparrent reason it just reboots 2 or 3 times a day this is a problem as on a few occasions I needed to make calls and have to wait for the boot screen to finish.
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Feb 8, 2012
my bold 9900 keeps rebooting, changed the battery cos tot it was the battery issue, but no changes. it just loads the black berry scram and goes off den starts again.
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Dec 31, 2011
my bold 9700 keeps shutting itself down and rebooting quite often, does anybody know why it might be doing that?
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Dec 2, 2012
My Bold 9900 started rebooting this morning like it was powing up after being off and now it keeps doing it over and over. The Blackberry logo shows up on the screen with the status bar creeping along at the bottom. When it gets to about 3/4 across it shuts down and then starts all over. I removed the battery for about 10 minutes and then reinstalled it but it keeps doing the same thing.
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Apr 1, 2012
my phone has now starting rebooting by itself and it does it all the time. My friends Blackberrys are all of a sudden doing the same , they have the New torch so it seems to be happening with people with the new OS. I know its not just because of my phone as it started happening to my Bold 9900 and my friends phone at the same time . This is unacceptable so please can someone recommend what to do or could Blackberry tech support wake up and sort this out. You want us to buy your phones and this is the thanks we get. What's the point of a cell phone that doesn't work cause it is always rebooting.
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Dec 18, 2011
my bold keeps rebooting and idk .how can i fix this do i need to do a restore or what
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Jan 16, 2012
My 9780 Bold restarted after I deleted an app, but won't reboot fully. The white loading bar stalls at about 2/3 in, even when I try to start it up again after a battery pull.
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May 11, 2010
I just bought an unlocked BB 9700 a couple of weeks ago and brought it to Costa Rica, it was working like a charm, until last night. The phone died (no charge) and when plugged back in, it started rebooting itself. I didn't notice this until this morning (it rebooted all night long) and now I am able to use the phone without the SIM card in, but as soon as i put the sim in, the phone goes on an endlees reboot.
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Jun 30, 2012
I upgraded my blackberry 9900 using my phone to 7.1.0 1149 and since then my phone kept freezing and yesterday it kept rebooting, and when I put it on charge it gets really hot, so my friend advised me to downgrade back to your old software which I did but the phone still keeps rebooting itself!
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Jan 11, 2012
My blackberry bold 9000 keeps rebooting itself constantly and runs down battery within an hour. I have tried taking out battery and sim and also wiping it and it still is doing this?
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Jul 9, 2010
I've only had my Blackberry Bold for about 2 months. The camera was being a little funny and won't zoom so I switched off my phone and took out the battery and replaced it to try and reboot the phone. Now it won't turn on.When the battery is in the Red LED light at the top right corner lights up then goes off when the Phone starts up showing the BLACKBERRY Logo on the screen with the Loading Bar underneath. The bar then shows that it is loading but almost immediately it crashes and switches off. It does this repeatedly though I've tried removing and replacing the battery several times.
I'm sure it is not a problem with the battery as I had only charged it the previous night and even tried using another battery from my friends Blackberry just to double check but the phone continues to repeatedly turn on, crash, turn off.
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Sep 30, 2012
I'm having a scary problem, which my friend had, which lead to her phone being a complete destruction. Basically, the battery is full, yet drains very easily, and then suddenly reboots and the battery power is gone back up etc. The random reboots are worriying me, as well as the battery.
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Jun 2, 2012
Device info
Carrier: MTN
Model Info: Bold 9900
OS Version: 7.1 Bundle 1149 (v7.1.0.342, Platform 5.1.0.276)
Apps and free space
Free Space: 172222060 bytes
Did a battery pull fix your issue? NO
Phone switches off by itself, the red LED light flashes once and goes off completely and then the phone reboots. It does this randomly whenever I use it. Its started when I went on Facebook. I hardly ever go on Facebook. I've had the phone for 8 months and its never done this before.
I had a problem with the BB protect automatic back up but that seems to have been resolved after the OS upgrade.
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Mar 26, 2012
I have had multiple Blackberry devices over the past 10 years and received the 9930 about 3 weeks ago. I am on my second 9930 now (yes-within the 3 weeks) and the same thing keeps happening. The device turns off and recycles constantly. I pull the battery, wait 3-5 minutes, allow it to re-boot, and make sure there is a charge. Once I pulled the battery and left it out overnight. The device was completely uncharged after I re-installed the battery so I charged it for 24 hours. Nothing has changed and the original issue is still occurring. I have watched Verizon take these out of the box and set them up so I do not believe them to be refurbished.
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Jun 10, 2012
My bb bold 9900 keeps rebooting, ALL THE TIME! So as soon as it turns on, 3 seconds after i see my wallpaper, it turns off and restart again... I basically don't have my phone anymore.
I noticed that it happens when it connects to the mobile network because i managed to turn it on inside the tube (underground) where there is absolutely no network, and it works, but as soon as i got out of the tube and it was looking for signal, it turned out again.
Storage: Device memory - 6.3GB
Software version: 7.1 bundle 1149
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Oct 5, 2011
I am BB 9900 user. Last week I had an update of 7.1 OS. After installing the OS I found that when ever an update comes for any software either it is BBM or any other it gets stuck while reboot. The bar stops at about 60-70 % progress and does not go further. Every time there is an update and after it ask for reboot it hangs itself. I have to pull the battery out every time and then it boots properly.
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Oct 28, 2012
Last night my phone started rebooting continuously. Today I have found that it will only stayswitched on if I knock my O2 network connection off. BB and internet work fine but as soon asmy phone searched for network connection it starts to reboot over and over again
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