BB Bold :: 9900 / OS 7.1 Gets Stuck While Rebooting
Oct 5, 2011
I am BB 9900 user. Last week I had an update of 7.1 OS. After installing the OS I found that when ever an update comes for any software either it is BBM or any other it gets stuck while reboot. The bar stops at about 60-70 % progress and does not go further. Every time there is an update and after it ask for reboot it hangs itself. I have to pull the battery out every time and then it boots properly.
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Dec 3, 2012
My Blackberry bold 9900 keeps on rebooting. The problem occurred when I switched on the phone after a 6 hour flight. I have removed the sim, memory card and battery but noting doing. It keeps rebooting.
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Sep 11, 2012
I recently changed from a torch to a bold 9900 and i love the phone but for no apparrent reason it just reboots 2 or 3 times a day this is a problem as on a few occasions I needed to make calls and have to wait for the boot screen to finish.
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Feb 8, 2012
my bold 9900 keeps rebooting, changed the battery cos tot it was the battery issue, but no changes. it just loads the black berry scram and goes off den starts again.
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Dec 2, 2012
My Bold 9900 started rebooting this morning like it was powing up after being off and now it keeps doing it over and over. The Blackberry logo shows up on the screen with the status bar creeping along at the bottom. When it gets to about 3/4 across it shuts down and then starts all over. I removed the battery for about 10 minutes and then reinstalled it but it keeps doing the same thing.
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Jun 30, 2012
I upgraded my blackberry 9900 using my phone to 7.1.0 1149 and since then my phone kept freezing and yesterday it kept rebooting, and when I put it on charge it gets really hot, so my friend advised me to downgrade back to your old software which I did but the phone still keeps rebooting itself!
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Jun 2, 2012
Device info
Carrier: MTN
Model Info: Bold 9900
OS Version: 7.1 Bundle 1149 (v7.1.0.342, Platform 5.1.0.276)
Apps and free space
Free Space: 172222060 bytes
Did a battery pull fix your issue? NO
Phone switches off by itself, the red LED light flashes once and goes off completely and then the phone reboots. It does this randomly whenever I use it. Its started when I went on Facebook. I hardly ever go on Facebook. I've had the phone for 8 months and its never done this before.
I had a problem with the BB protect automatic back up but that seems to have been resolved after the OS upgrade.
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Jun 10, 2012
My bb bold 9900 keeps rebooting, ALL THE TIME! So as soon as it turns on, 3 seconds after i see my wallpaper, it turns off and restart again... I basically don't have my phone anymore.
I noticed that it happens when it connects to the mobile network because i managed to turn it on inside the tube (underground) where there is absolutely no network, and it works, but as soon as i got out of the tube and it was looking for signal, it turned out again.
Storage: Device memory - 6.3GB
Software version: 7.1 bundle 1149
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Feb 19, 2012
My Device infoCarrier: Digicel HaitiModel info: BB Bold 9900 OS OS version: 7.0 Bundle 1672My IssueMy BB keeps restarting the reboot process on reaching less than mid way through the reboot status bar.t all started when I noticed that my BB is not responding to the press of any button or touching the screen. I immediately did a hard reset by pressing the alt+right shift+del buttons. On doing this my BB started the reboot process, the reboot status bar came up and on getting to approximately 20% completion, the phone restarts booting again. It continued doing the same thing over and over. I tried removing the battery and waited for over 5 minutes before inserting the battery and yet it continued with 20% rebooting then stops and restart booting again.
I also tried removing my SIM card and the external storage card and yet it didnât work. I also tried Putting my BB onto a known-good wall charger (not USB via PC).With the BB powered up, I removed the battery. Wait 5 minutes, with the BB still on the charger. Then Still with the BB on the charger, insert the battery and yet it
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Aug 12, 2012
I am facing problem with my BB it's repeatedly rebooting.
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Oct 1, 2012
Ever since upgrading to the latest software 7.1.0 Bundle 1149, my Bold 9900 is consonantly rebooting. Usually after a phone call, it decides to reboot. So annoying. Its also extremely slow and the battery life is awful. Its only about 6 months old and constant problems.
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Apr 4, 2012
I live in Germany, I often roam especially into Austria - crossing the border no issue, phone switches to an Austrian network. 10 days ago I got a replacemnent phone, flew to the US, and the phone started on landing, and constantly reset - no comms possible, apart from a few minutes after 1 day - then that was it until I arrived back in Germany IT WORKED PERFECTLY WHEN I GOT BACK TO GERMANY- I swopped the phone at the weekend, for a brand new one, as I neede to fly to Jordan today, I arrived, same situation as when I arrived in the US - constantly rebooting - after it let me put in the pin and password on landing. I read thru the forUms, and took out the sim and memory card - same reboot (battery was gone in about 1 hour, from full to nothing due to this reboot process I guess).
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Oct 14, 2012
I upgraded my 9900 but since then, it hasnt stopped rebooting. its been over 3hrs of constant rebooting. I tried removing the battery it kept rebooting. At one stage it went back to the "backing up data" screen and re-backed everything up. Note that I did the upgrade on the device without using the desktop.
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Dec 29, 2011
Was chatting on my bold 9900 when all of a sudden it just reboots automatically. It stuck at around 80% of reboot on the screen and has not moved. Took the batteries and SIM out, in beginning it was rebooting fine but again stops at the same spot (at around 80%) and has not moved. What should I do?
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Oct 29, 2012
I loaded software updates and then went to instal. The message said it will take 2 hours before the phone can be used again. Its now 4 hours and its stuck on 8% overall backup and not moving on social feeds. I removed the battery, but every time I do that it goes back to the back up. What can I do to abort this, so that I can use the phone?
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Dec 22, 2011
Tried running the new software update and all seemed to go fine at first, but now the 'overall backup progress' bar has been dead at 9% for a while and the 'social feeds' above has been stuck on 0% for the same amount of time. Ive tried rebooting but whenever i do this, the update starts up again and gets to the same point before stopping again.
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Jul 26, 2012
I have a Bold 9900 on Orange, and attempted to update to OS 7.0.1 from (I think) 7.0.0 using a wifi connection as opposed to using Blackberry Desktop Software. However, I encountered a problem which I have heard many others have had, when the update got stuck on 'social feeds' and would not move from 8%. I did a soft reset (alt + right shift +del) and a white screen came up, saying to press any key to revert back to the old software. I did this, but now whenever I turn phone on, either through battery pull or soft reset, I get a frozen home screen. I have attempted to start the device in safe mode, and when I do I get a 'recovering your settings' screen similar to the update progress screen, but this too is frozen. I am continuing to reset the phone but am having no success.
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Apr 7, 2012
I have a blackberry bold 9900 on Vodafone in the UK. It asked me to run an software update warning it would take 2 hrs or more and I wouldn't be able to make phone calls etc during that time. It has sat at 9% 5 mins into the upgrade, I have now even attached it to my laptop hoping it would speed the process up. It currently has series 7 bundle 1465 and is updating to series 7 bundle 2406 (I have that from desktop). I am doing it right and it'll be ok if I leave it running overnight - it won't let me reset it so I am stuck in a loop.
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Mar 16, 2012
A few days ago I decided to update my device (9900) software to 7.1. And it has been a disaster since I received the update thru the Update Software Section on my phone but since then is has only gotten to 3% of the backup. I have restarted the phone several times, and pulled the battery several times and well and left the phone for hours hoping it would get itself together, to only occasionally fine (app error code:603) and yes at this present moment it is still stuck at 3% back up, this is 3rd day.
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Jul 14, 2012
I'm unable to update the software of my BlackBerry 9900. It gets stuck in the middle, noticeably when it creates the back up of SMS.
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Jan 29, 2012
My bold 9900 is behaving strange. Gets stuck and sounds or tones while making or receiving calls. Then the message appears like this. Net_rim_bb_ph_app (157) error. Every time having to reboot.
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Sep 6, 2011
i've tried everything possible.. even tried updating it but it doesn't give me a view other options at all.. the only thing that shows up is a box to fill in my email id and a message saying there are no blackberry device software updates available .. this is really frustrating i jst got my fone 2 weeks back and its just gone off now..
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Feb 9, 2012
What can I do? Was downloading BB Music and now Telus is telling me to buy a new phone. It's not like I broke it. Anyway of wiping it or getting it to stop rebooting 3/4 of the way and starting over
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May 9, 2011
My BB was rebooting after installing an update of BB app world but suddenly stuck and the reboot wasn't continued...I pulled out the battery again and again but the reboot is stuck...
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Feb 23, 2012
i've been updating my device software when suddenly it stuck on rebooting stage. i unplugged my phone and now i cant open it.
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May 23, 2012
My daughters curve 8520 stops rebooting 3/4 of the way through and you cant do anything with it? anyone any ideas whats wrong?
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Sep 2, 2012
My wife's phone has just got stuck in a rebooting loop after an appworld upgrade.
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Jul 6, 2012
My Curve 8520 gets stuck about 60% through the rebooting process! I have removed the batterty about 20 times and it still just reboots up to about 60% and get stuck there.There is no error messages, I have connect it to the pc, its being picked up but doesn't allow you to actually get any info on my phone.
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Jun 8, 2012
my iphone is stuck on reboot screen and will not let me restore
Info:
iPhone 3GS
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May 22, 2012
My phone keeps rebooting itself, and the percentage in the top right corner will not move. It stays 100% regardless of the battery life I used.
Info:
iPhone 4S, iOS 5.1.1
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Aug 9, 2011
My phone is on this weird state now that it freezes and nothing happens, not even the little watch comes out and so I have to reboot it. But when I do, I have to use it non stop doing whatever for about 3 hours or so, not being able to leave it alone because if I do, even for a minute it will freeze all over again and the process will start over.But also, sometimes when I reboot it, it doesn't being to reboot. It just stays with the screen shut off and eventually the little red light would turn on and off but nothing else will happen. I left it in that state for about 10 hours and nothing.Right now it has been frozen for almost an hour, Ive had to reboot it about 25times today and I´m beginning to give up and getting scared for my phone.
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