BB Bold :: 9900 Switching Off And Rebooting By Itself?
Jun 2, 2012
Device info
Carrier: MTN
Model Info: Bold 9900
OS Version: 7.1 Bundle 1149 (v7.1.0.342, Platform 5.1.0.276)
Apps and free space
Free Space: 172222060 bytes
Did a battery pull fix your issue? NO
Phone switches off by itself, the red LED light flashes once and goes off completely and then the phone reboots. It does this randomly whenever I use it. Its started when I went on Facebook. I hardly ever go on Facebook. I've had the phone for 8 months and its never done this before.
I had a problem with the BB protect automatic back up but that seems to have been resolved after the OS upgrade.
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Oct 11, 2012
This problem just started this week- it has happened 3 or 4 times a day, but today it has happened a lot more including in the middle of a call ?? I have tried taking the battery out & leaving it 5 mins any other
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Mar 5, 2012
i have a Bold 9900 and i bought it second hand. used it for two weeks and the phone started misbehaving. if im not playing music on it, or connect it to the laptop or not charging it, it goes off in a split second. i have tried reloading the OS and wiping it all with BBSAK app for another reloading. but this hasnt helped, could the problem be with the software?
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Jun 27, 2012
I have had a Bold 9900 for a little over a week now, whilst the battery is not that great on it (even with auto power off turned on and screen brightness right down) my major issue seems to be with the it switching off and rebooting randomly. Some days it will go the whole day without doing it, others it will do it three or four times during the day, sometimes during a call, sometime when it is just sat in my pocket.
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Dec 3, 2012
My Blackberry bold 9900 keeps on rebooting. The problem occurred when I switched on the phone after a 6 hour flight. I have removed the sim, memory card and battery but noting doing. It keeps rebooting.
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Sep 11, 2012
I recently changed from a torch to a bold 9900 and i love the phone but for no apparrent reason it just reboots 2 or 3 times a day this is a problem as on a few occasions I needed to make calls and have to wait for the boot screen to finish.
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Feb 8, 2012
my bold 9900 keeps rebooting, changed the battery cos tot it was the battery issue, but no changes. it just loads the black berry scram and goes off den starts again.
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Dec 2, 2012
My Bold 9900 started rebooting this morning like it was powing up after being off and now it keeps doing it over and over. The Blackberry logo shows up on the screen with the status bar creeping along at the bottom. When it gets to about 3/4 across it shuts down and then starts all over. I removed the battery for about 10 minutes and then reinstalled it but it keeps doing the same thing.
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Aug 22, 2012
My phone just switch on and off and my battery gets very warm. I haven't download any new stuff and the phone is just 2 months old
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Jun 30, 2012
I upgraded my blackberry 9900 using my phone to 7.1.0 1149 and since then my phone kept freezing and yesterday it kept rebooting, and when I put it on charge it gets really hot, so my friend advised me to downgrade back to your old software which I did but the phone still keeps rebooting itself!
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Jun 10, 2012
My bb bold 9900 keeps rebooting, ALL THE TIME! So as soon as it turns on, 3 seconds after i see my wallpaper, it turns off and restart again... I basically don't have my phone anymore.
I noticed that it happens when it connects to the mobile network because i managed to turn it on inside the tube (underground) where there is absolutely no network, and it works, but as soon as i got out of the tube and it was looking for signal, it turned out again.
Storage: Device memory - 6.3GB
Software version: 7.1 bundle 1149
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Oct 5, 2011
I am BB 9900 user. Last week I had an update of 7.1 OS. After installing the OS I found that when ever an update comes for any software either it is BBM or any other it gets stuck while reboot. The bar stops at about 60-70 % progress and does not go further. Every time there is an update and after it ask for reboot it hangs itself. I have to pull the battery out every time and then it boots properly.
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Feb 19, 2012
My Device infoCarrier: Digicel HaitiModel info: BB Bold 9900 OS OS version: 7.0 Bundle 1672My IssueMy BB keeps restarting the reboot process on reaching less than mid way through the reboot status bar.t all started when I noticed that my BB is not responding to the press of any button or touching the screen. I immediately did a hard reset by pressing the alt+right shift+del buttons. On doing this my BB started the reboot process, the reboot status bar came up and on getting to approximately 20% completion, the phone restarts booting again. It continued doing the same thing over and over. I tried removing the battery and waited for over 5 minutes before inserting the battery and yet it continued with 20% rebooting then stops and restart booting again.
I also tried removing my SIM card and the external storage card and yet it didnāt work. I also tried Putting my BB onto a known-good wall charger (not USB via PC).With the BB powered up, I removed the battery. Wait 5 minutes, with the BB still on the charger. Then Still with the BB on the charger, insert the battery and yet it
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Aug 12, 2012
I am facing problem with my BB it's repeatedly rebooting.
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Oct 1, 2012
Ever since upgrading to the latest software 7.1.0 Bundle 1149, my Bold 9900 is consonantly rebooting. Usually after a phone call, it decides to reboot. So annoying. Its also extremely slow and the battery life is awful. Its only about 6 months old and constant problems.
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Apr 4, 2012
I live in Germany, I often roam especially into Austria - crossing the border no issue, phone switches to an Austrian network. 10 days ago I got a replacemnent phone, flew to the US, and the phone started on landing, and constantly reset - no comms possible, apart from a few minutes after 1 day - then that was it until I arrived back in Germany IT WORKED PERFECTLY WHEN I GOT BACK TO GERMANY- I swopped the phone at the weekend, for a brand new one, as I neede to fly to Jordan today, I arrived, same situation as when I arrived in the US - constantly rebooting - after it let me put in the pin and password on landing. I read thru the forUms, and took out the sim and memory card - same reboot (battery was gone in about 1 hour, from full to nothing due to this reboot process I guess).
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Oct 14, 2012
I upgraded my 9900 but since then, it hasnt stopped rebooting. its been over 3hrs of constant rebooting. I tried removing the battery it kept rebooting. At one stage it went back to the "backing up data" screen and re-backed everything up. Note that I did the upgrade on the device without using the desktop.
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Dec 11, 2012
Ever since I updated my software version to 14.78 this has become more frequent although it also happened with the previous version.
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Aug 20, 2012
My blackberry curve 8520 has not switched on after rebooting.. the red led light is continuously flashing but the device has not switched on..
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Sep 11, 2015
This has only started to happen today since I agreed to a system update. I have tried a factory reset and wiped the cache but it is still happening.
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Sep 6, 2011
i've tried everything possible.. even tried updating it but it doesn't give me a view other options at all.. the only thing that shows up is a box to fill in my email id and a message saying there are no blackberry device software updates available .. this is really frustrating i jst got my fone 2 weeks back and its just gone off now..
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Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
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May 30, 2010
So I am switching from the Boost Curve 8330 to the AT&T Bold 9700.
Besides the service, could somebody tell me the cons and pros of this choice? As I will be paying a pretty penny for the phone each month.
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Feb 18, 2010
Yesterday i installed an app from Dictionary.com called Dictionary. i already had it installed but wanted to perform an update cause u cannot copy and paste the corectly spelled word directly into wherever u originally mispelled it. Anyway i performed an update, Bold asked me to reboot, now the phone boots half way, then restarts.over and over and over and over. Im back down to my Pearl. Is there any way to salvage this situation without me having to erase and reinstall everything from scratch? Is there a"safe mode" i can boot into on the phone and manually remove the app cause i have a feeling thats what's causing the reboots.
thanx guys.
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Nov 7, 2011
Why does my camera keep switching on? When my phone is in sleep mode - and I wake it up, the first screen I see is the view through my camera's aperature..
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May 27, 2010
How I can switch off my email and then switch on again when I need to? The help screen on the phone has a topic saying "Stop forwarding email messages to your device" but it says to change Send Email to Handheld field to No, but I do not get that option at all!
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Dec 16, 2011
I finally decided to use my Bold 9000 back again (fyi the battery was in the phone the entire time for the duration that I didn't use it) but now, ever since I've been charging it, the red thing lights up but soon disappears when I connect it to my wall charger. I've made sure I removed the SIM and Memory Card but still nothing appears and it's been hours now but the Bold just won't switch on.
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Jan 17, 2012
Two months ago my Bold 9780 started switching off randomly, even if battery was still charged. I bought new batteries, original ones and it kept doing it. I use it quite a lot and while I write an email or on BBM it just dies completely and then I have to restart it by battery pull. It's not doing it all the time, every 5 minutes. So the batteries are new, the device has the latest update and I don't know what to do. I badly need the phone and have no time to take it to the repairs and all that?
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Jul 28, 2011
I've previously backed up my Old BOLD. How do I get that data onto my Replacement Device.When I go to "Switch Devices" It tells me to connect current Device.Well It's Dead (and ready to be burried) so what can I do?
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May 21, 2012
keypad light is not switching off even aftr keypad lock,,, model 9700..
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Jan 26, 2010
hey guys my bold has rebooted at roughly the same time for 3 days in a row now. At around 6:10am (withing 2-3 mins each time) ive looked at my phone while driving to work and see that its rebooting...I bought the phone a few weeks ago and dont know if it has been going on the whole time but is there a fix or known explaination for this ?
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