BB Bold :: 9780 Keeps Switching Off Randomly?
Jan 17, 2012
Two months ago my Bold 9780 started switching off randomly, even if battery was still charged. I bought new batteries, original ones and it kept doing it. I use it quite a lot and while I write an email or on BBM it just dies completely and then I have to restart it by battery pull. It's not doing it all the time, every 5 minutes. So the batteries are new, the device has the latest update and I don't know what to do. I badly need the phone and have no time to take it to the repairs and all that?
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Jun 27, 2012
I have had a Bold 9900 for a little over a week now, whilst the battery is not that great on it (even with auto power off turned on and screen brightness right down) my major issue seems to be with the it switching off and rebooting randomly. Some days it will go the whole day without doing it, others it will do it three or four times during the day, sometimes during a call, sometime when it is just sat in my pocket.
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Sep 9, 2010
My Blackberry bold 9780 keeps turning off randomly when the battery reaches under 50%. I brought a new battery, but still the same problem still happens. I cannot update the phone as the charging port in my phone has broke?
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Jun 1, 2012
Phone is getting switched off while using camera and browser .
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Jul 26, 2011
My blackberry bold that's a little over 5 months old Keeps randomly shutting off.. I looked at other peoples posts about theirs turning off and theirs manages to reset itself. Mine will just totally go black screen and that's it.. You can press all the buttons you want and try turn it on it wont do anything. You need to do a battery pull. And its getting worse, it does it about 6-15 times a day now.. Very very annoying cause the darn thing takes 5 miss to turn on! I notice it mostly does it most often whenever IM sending a a text, or browsing the web. Already reset the phone and nothing helped.
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Mar 4, 2012
My 9780 has twice now over the last couple of days starting playing files from my music library. They tracks are muted and will actually play simultaneously under other tracks. They don't show as playing, and the only way to stop it is to pull the battery.
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May 2, 2012
I have a 3Gs model that after doing the update to IOS 5 and later versions, now just randomly switches from 3G to Edge network whenever I'm using random applications. It'll just shut off the 3G network, go without coverage, and then kick back into Edge network. After thinking about it for a couple of minutes, then the phone will randomly switch back to 3G.
Why is it that the new IOS 5 causes our 3G phones to run like a pile of fail? I find that I have to shut my phone off every other day to kill background applications to ensure that the processor doesn't get jammed up.
Info:
iPhone 3GS, iOS 5.1
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May 30, 2010
So I am switching from the Boost Curve 8330 to the AT&T Bold 9700.
Besides the service, could somebody tell me the cons and pros of this choice? As I will be paying a pretty penny for the phone each month.
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Nov 7, 2011
Why does my camera keep switching on? When my phone is in sleep mode - and I wake it up, the first screen I see is the view through my camera's aperature..
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Oct 11, 2012
This problem just started this week- it has happened 3 or 4 times a day, but today it has happened a lot more including in the middle of a call ?? I have tried taking the battery out & leaving it 5 mins any other
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Mar 5, 2012
i have a Bold 9900 and i bought it second hand. used it for two weeks and the phone started misbehaving. if im not playing music on it, or connect it to the laptop or not charging it, it goes off in a split second. i have tried reloading the OS and wiping it all with BBSAK app for another reloading. but this hasnt helped, could the problem be with the software?
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Aug 9, 2011
How can I delete all contacts from the phone memory on my Bold 9780? I've only seen options to delete single entries but not all in the list.
I noted that under contacts, there are email, phone, facebook entries. How can I configure the contacts to only display phone contacts?
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May 27, 2010
How I can switch off my email and then switch on again when I need to? The help screen on the phone has a topic saying "Stop forwarding email messages to your device" but it says to change Send Email to Handheld field to No, but I do not get that option at all!
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Dec 16, 2011
I finally decided to use my Bold 9000 back again (fyi the battery was in the phone the entire time for the duration that I didn't use it) but now, ever since I've been charging it, the red thing lights up but soon disappears when I connect it to my wall charger. I've made sure I removed the SIM and Memory Card but still nothing appears and it's been hours now but the Bold just won't switch on.
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Jun 2, 2012
Device info
Carrier: MTN
Model Info: Bold 9900
OS Version: 7.1 Bundle 1149 (v7.1.0.342, Platform 5.1.0.276)
Apps and free space
Free Space: 172222060 bytes
Did a battery pull fix your issue? NO
Phone switches off by itself, the red LED light flashes once and goes off completely and then the phone reboots. It does this randomly whenever I use it. Its started when I went on Facebook. I hardly ever go on Facebook. I've had the phone for 8 months and its never done this before.
I had a problem with the BB protect automatic back up but that seems to have been resolved after the OS upgrade.
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Jul 28, 2011
I've previously backed up my Old BOLD. How do I get that data onto my Replacement Device.When I go to "Switch Devices" It tells me to connect current Device.Well It's Dead (and ready to be burried) so what can I do?
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May 21, 2012
keypad light is not switching off even aftr keypad lock,,, model 9700..
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Apr 19, 2010
I have a 9700 Bold with ATT and the OS is v5.0.0.405. Alright so a couple of weeks ago my blackberry has started developing an annoying problem. When in a call, most of the time (not all) it starts switching between the headset icon and the normal speaker. When this happens, you can hear the phone switch between the two through the speaker, and it makes it so i cant hear anyone and they cant hear me. I'm out of my 30 day warranty from ATT but i think im still well within the RIM warranty. I have admittidly dropped it, but this still shouldnt be happening. Nothing like this has happened to any other phone I have owned. Is there anything i can do to get some sort of replacement?
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Aug 22, 2012
My phone just switch on and off and my battery gets very warm. I haven't download any new stuff and the phone is just 2 months old
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Jun 7, 2011
This just started two days ago. (the day after the 1 yr warranty expired grrr. Happens on phone calls and video. You only catch about 1 word out of six. Makes phone calls impossible. No, there are no headphones connected to the device. Discovered if I do, then at least I can hear what people are saying because it stops flipping back and forth between headphone and speaker function. Remove the headphones and away it goes again. Keeps doing it for about a minute after the call ends with an audible click each time it switches to speaker mode for a fraction of a second.
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Feb 5, 2011
I had a blackberry bold 9700 and took out the sim card to use it in a blackberry tour both phones which are locked onto the bell mobility network and now it won't work. The blackberry tour recognizes that there has been a simcard inserted in the phone but doesn't allow me to make calls or anything. why my sim card wont work in the Blackberry tour?
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Sep 6, 2011
my 9780 bold keeps rebooting for no reason , and it has dropped varies times , so i dont know if it could be cause of that.
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Jan 16, 2012
My 9780 Bold restarted after I deleted an app, but won't reboot fully. The white loading bar stalls at about 2/3 in, even when I try to start it up again after a battery pull.
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Aug 1, 2010
When I make a call and I want to turn on speakerphone I just usually press the speaker or "$" button. Now if I do it just gives me the headset icon not the speaker icon. This started to happen when I use my BB as my mp3 player using an ipod earphone.
And sometimes when I make or answer a call, the phone keeps switching from handset to headset icons nonstop! I did a batt pull and it didn't help.
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Aug 14, 2010
I can't switch back to my "WAP 2.0 Browser(CSL)" anymore. I did a battery pull, and after that when it switched but when I tried to load a page it said "This is a wifi service".I have the service books:
Wap Push config
Wap BrowserConfig
WAP transport
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Feb 10, 2010
Is anyone else having problems with dropped calls when switching from UMA to 3G? Where I work I do not have a signal in the building, so I keep my WIFI on so I can both make and receive phone calls while inside.
The problem occurs when I'm on the phone and step outside. I lose my connection with the router, and instead of switching from UMA to 3G, my call is dropped, and it takes my phone about 10 seconds to find the 3G signal.I was hopping that upgrading the .442 would solve the problem, but it has not
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Apr 7, 2010
My Bold 9700 all of a sudden started rapidly switching from handset to headset which makes it impossible to make or receive a call since you can't hear. You can hear it doing the same thing even when you're typing in a phone number....is there a fix? I have tried battery pulls etc....
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Nov 21, 2012
I am not able to use my phone because after switching it on the screen is giving me this error application error 523.
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Oct 10, 2011
My Bold 9700 is loading less than a quarter then switching off and starting again.
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Jan 12, 2011
(Posted incorrectly in the 9780 forum, so posting here)Blackberry 9700v5.0.0.296 (Platform 5.1.0.83) FolksHave started having this very weird problem, make that problems.#1: I get a call.. i start the call.. phone keeps on switching between headset and handset mode. Cannot have a conversation at all. I have to use the headset.I tried manually selecting handset, speakerphone but nothing. I have to resort to using the headset, then it stays in headset mode.#2: I remove the headet pin, re-insert it. This somehow activates music. I have to always go in and stop it.I had this problem a few months ago and then a few days ago. Both the times i managed to make it go away. I believe I did the following:- Headset in- Power down- Remove battery- Power back up- Remove headsetMy guess is that sometime when you remove the headset, it does not understand it 'cleanly'. First time (few months ago) I was just listening to music via headset. 2nd time (few days ago) I had it connected via my AUX connection to the car stereo.
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Aug 1, 2010
Purchased the new Bold 9650 from Verizon the other day and am having trouble with the device switch wizard when I try to switch from my Storm to the Bold. When I get to the Device Selection Screen at the bottom it says "The device does not have enough space for your selections. Select fewer applications." The only things selected are default things. I've tried deselecting everything possible and I still get this message.
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