In process of downloading new updates to Torch 9800 it stopped with instructions to:unplug device,go to Control Panel .... Device Manager/USB Root Hub/allow computer to turn off device ...plug in device...It then repats the same process again and again with same instructions. I've turned everything else off on computer, but now BB is frozen and still no upgrade complete.
View 2 RepliesMy Torch has been wirelessly updating the OS for 8.5 hours. The screen shows:
Software Updates
Restoring Your Data
BlackBerry Messenger 0%
Overall Restore Progess 37%
Is my phone frozen?
whilst updating my iphone 3gs my laptop died and my phones been stuck on an apple sign with a loading bar underneath and ive tried restarting but nothing is working.
Info:
iPhone 3GS
My friend is in pieces, she has tried to update to 5.1.1. She wanted to sync beforehand to itunes but it told her to update to 5.1.1 so she did and now the phone is frozen. It's telling her to restore her phone. If I tell her to do a hard reset (home+sleep button) will she lose her data that's on her phone right now?
View 14 Replies View RelatedToday, I signed up for Blackberry Email Service with T-Mobile. I got a message that an update was available, so I downloaded and installed it. However, when the Blackberry rebooted after the installation, (which seemed to take much longer than normal), the screen reads "Blackberry Platform 6.6.0.195" followed by a listing of all of the programs and apps on the Blackberry. There's also an error message that reads, "Uncaught Exception: java.lang.Null Pointer Exception". When I click "OK" there is another message reading, "Uncaught Exception:ApplicationRegistry.wait For(0xbfca09409ffe99e5) timeout. Then I get another reading, "Uncaught Exception:java.lang.Error" Every application on the list seems to have an error, and nothing will open. But I can't even shut the phone off. I have tried all of the four different reboot methods, but nothing seems to work.
I am wondering if I were to sync the Blackberry with the Blackberry Desktop Manager on my lpatop if it would reset the OS to the way it was before the update.
My Curve keeps freezing while updating at about 60%, with the black screen and BB logo and white bar. I've tried battery popping and letting the battery die, but it keeps getting to 60% and then freezing?
View 1 Replies View RelatedI just tried to update my phone to 7.2.1 and it frozen half way through.Â
I have tried to push the lock screen button and the Home button but nothing is happen.
My S6 is rooted. So I was going through a root app called lucky patcher and accidentally deleted the file com.google.processes.gapps. I couldn't fix it so I just assumed I would factory reset. Now the phones is stuck on the first updating page. I tried to factory reset again but still dose the same thing wen it reaches the page again.
View 3 Replies View RelatedI was trying to update software for my iPhone 5 from 7.1.1 to 7.1.2 but it froze on the apple logo and loading bar. I haven't backed up anything on my iPhone so would I loose all my contacts, photos and other important data? I can not restore my iPhone 5 unless there is a way to back it up. I don't know what to do.
Info:
iPhone 5, iOS 7.1.1
When updating my phone all of the bbm name symbols turned into a black box rather then the symbol.
View 5 Replies View RelatedI answered yes to update my iPhone 5s, but now its Frozen on the image of iTunes and a cable connection. How can I stop this upgrade? I need my phone to work know...
Info:
iPhone 5s, iOS 7.1.1
I'm having an issue with my HTC One. I received notification of an update which I downloaded. The phone switched off and I then restarted it. The white start up screen showed, followed by a progress bar of a download, but now my phone is stuck on a black screen with two green arrows forming a circle with another one in the middle pointing down at a mobile phone. The phone is NOT charging. I can't turn the phone off.
View 5 Replies View RelatedI TRIED updating my nokia 5230 by using OVI suite and during update my nokia 5230 suddenly turned off and updating stopped. I disconnected usb cable and tried to turn on the set but it wont turn on. I tried to recharge it and restart it but it also didnt work. Now its still off and I don`t know what to do anymore.
View 4 Replies View RelatedHow do I get out of frozen screen that says "updating games"?
Info:
iPhone 4, Windows Vista
It would seem that the ALT function is stuck because I can only access the numbers and not the letters on both the physical keyboard and the virtual keyboard.
I have reset the phone several times. Updated with the latest software, even reset to factory setting and still nothing. My phone is locked with a password so I can't even enter my PIN because it comprises of letters. My carrier can't do anything and my warranty has expired.
I have read some of the other similar problems and my phone has no case or cover on it. On top of it all, it is stuck in SOS mode so I don't even have a signal so I can't even receive phone calls.
My phone has been frozen all day. The past couple of days it's been really slow, then today it just completely froze. I've tried battery pulling about 6 times.. same results. I don't know what to do. It won't connect to the desktop manager
View 9 Replies View RelatedWhen I connected my blackberry to the desktop software, I noticed that there was an update from version 7.0 Bundle 1672 to 7.0 Bundle 2395. I selected Update and now the update appears to be frozen. however I am told that if i disconnect, it could render the device unusable. See screenshot.
View 3 Replies View RelatedWoke up this morning to find my 9800 Torch had ran out of battery it was completely dead. When I tried to charge the phone the startup screen came up as normal but it froze when it got to a certain point, I took out the battery and replaced it after 30 seconds, the phone started to reboot and then froze at the same point.I have reinstalled the OS onto my device from Blackberry desktop and have tried this several times today but it is still freezing at the same point, after about 20-30 minutes of leaving the phone it eventually very slowly came on!t the moment my phone is completely useless to me as it has froze again.
View 5 Replies View RelatedBB torch manual keyboard not working so cannot unlock. Also keeps switching off
View 1 Replies View RelatedMy Torch froze whilst updating software and is stuck on 14% and has been for the last 3 hours. I have taken the battery out a few times in the hope it would re start but it just goes straight back to the same page when it loads up.
View 2 Replies View RelatedI just upgraded by blackberry torch from 6.0.0.246 per the blackberry desktop message to 6.0.0.600 (bundle 2647), platform 6.6.0.223.Now every time I click on the icon for the calendar, the phone seems to be frozen and I had to remove the battery to get it restarted.
View 2 Replies View RelatedMy blackberry torch was recently giving me a hard time using a few of the letter keys, I decided to let it sit overnight, this morning it's even worse I can't use the centre key to scroll or click on anything and non of my other keys work. I've only had this blackberry for about a month. Nothing that I do seems to work to reset it
View 9 Replies View RelatedI did an email update to my bb torch and now its stuck in reboot screen at about 90% i tried using my mac to restore a backup i have but as i cannot get access to m y phone i have not been able to update it.
View 5 Replies View RelatedMy blackberry froze during the backup process in the software update.It's been stuck on 19% for the last 2.5 hours.
View 4 Replies View Relatedmy blackberry torch 9810 started updating to the new software this morning, however has been frozen for the last few hours. I have removed the battery and then turned it back on, and its still frozen, ive also plugged it into the computer onto the blackberry desktop manager but it still does not work!
View 1 Replies View RelatedYea so today at around 2 pm I restarted my phone and when it restarted and new icon appeared saying an update was available so I clicked on it and said why not that would be good. 5 hours later it still hasn't completed and the screen on the phone said only 2 hours. The overall backup progress is frozen at 16%.
View 1 Replies View RelatedBlackberry torch is frozen at the startup screen. ...
View 1 Replies View RelatedMy app world app is frozen in a download of Facebook 2.0. The screen says Please Wait I am unable to close the app world app using either of the suggested methods.
View 1 Replies View RelatedMy torch is frozen on Social Feeds during my update. It is only at 9%. Am I screwed and just have to wait and hope the software updates... Or is there any way to stop it? I hope I didn't just mess up my phone!
View 6 Replies View Relatedi downloaded software and tried to install it but its been stuck on 6% backing up your data (social feeds) and i cant restart my device as it keeps going back on to the loading screen. i tried to attach it to my bb desktop but it just goes grey and unresponsive when i plug my phone into the laptop, pulled the battery and everything,
View 7 Replies View RelatedLast night I updated app world and when i rebooted this morning the icon wasnt there.after 2 minutes, the phone froze altogether - i couldntt even turn it off. After pulling the battery off and putting it back on, again the phone works for only 2 minutes and then it freezes again.how can I get it back to working properly?
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