My friend is in pieces, she has tried to update to 5.1.1. She wanted to sync beforehand to itunes but it told her to update to 5.1.1 so she did and now the phone is frozen. It's telling her to restore her phone. If I tell her to do a hard reset (home+sleep button) will she lose her data that's on her phone right now?
View 14 RepliesI just tried to update my phone to 7.2.1 and it frozen half way through.Â
I have tried to push the lock screen button and the Home button but nothing is happen.
whilst updating my iphone 3gs my laptop died and my phones been stuck on an apple sign with a loading bar underneath and ive tried restarting but nothing is working.
Info:
iPhone 3GS
I was trying to update software for my iPhone 5 from 7.1.1 to 7.1.2 but it froze on the apple logo and loading bar. I haven't backed up anything on my iPhone so would I loose all my contacts, photos and other important data? I can not restore my iPhone 5 unless there is a way to back it up. I don't know what to do.
Info:
iPhone 5, iOS 7.1.1
I answered yes to update my iPhone 5s, but now its Frozen on the image of iTunes and a cable connection. How can I stop this upgrade? I need my phone to work know...
Info:
iPhone 5s, iOS 7.1.1
Today, I signed up for Blackberry Email Service with T-Mobile. I got a message that an update was available, so I downloaded and installed it. However, when the Blackberry rebooted after the installation, (which seemed to take much longer than normal), the screen reads "Blackberry Platform 6.6.0.195" followed by a listing of all of the programs and apps on the Blackberry. There's also an error message that reads, "Uncaught Exception: java.lang.Null Pointer Exception". When I click "OK" there is another message reading, "Uncaught Exception:ApplicationRegistry.wait For(0xbfca09409ffe99e5) timeout. Then I get another reading, "Uncaught Exception:java.lang.Error" Every application on the list seems to have an error, and nothing will open. But I can't even shut the phone off. I have tried all of the four different reboot methods, but nothing seems to work.
I am wondering if I were to sync the Blackberry with the Blackberry Desktop Manager on my lpatop if it would reset the OS to the way it was before the update.
My Curve keeps freezing while updating at about 60%, with the black screen and BB logo and white bar. I've tried battery popping and letting the battery die, but it keeps getting to 60% and then freezing?
View 1 Replies View RelatedMy Torch has been wirelessly updating the OS for 8.5 hours. The screen shows:
Software Updates
Restoring Your Data
BlackBerry Messenger 0%
Overall Restore Progess 37%
Is my phone frozen?
My S6 is rooted. So I was going through a root app called lucky patcher and accidentally deleted the file com.google.processes.gapps. I couldn't fix it so I just assumed I would factory reset. Now the phones is stuck on the first updating page. I tried to factory reset again but still dose the same thing wen it reaches the page again.
View 3 Replies View RelatedIn process of downloading new updates to Torch 9800 it stopped with instructions to:unplug device,go to Control Panel .... Device Manager/USB Root Hub/allow computer to turn off device ...plug in device...It then repats the same process again and again with same instructions. I've turned everything else off on computer, but now BB is frozen and still no upgrade complete.
View 2 Replies View RelatedHow do I get out of frozen screen that says "updating games"?
Info:
iPhone 4, Windows Vista
I'm having an issue with my HTC One. I received notification of an update which I downloaded. The phone switched off and I then restarted it. The white start up screen showed, followed by a progress bar of a download, but now my phone is stuck on a black screen with two green arrows forming a circle with another one in the middle pointing down at a mobile phone. The phone is NOT charging. I can't turn the phone off.
View 5 Replies View RelatedI TRIED updating my nokia 5230 by using OVI suite and during update my nokia 5230 suddenly turned off and updating stopped. I disconnected usb cable and tried to turn on the set but it wont turn on. I tried to recharge it and restart it but it also didnt work. Now its still off and I don`t know what to do anymore.
View 4 Replies View RelatedI have a model N900 and the problem is.Four days ago I was updating software for my N900 on Nokia.com site and, when the updating was finish my N900 goes to restarting again and again, until I remove a battery! I tried to turn on the phone but PROBLEM was same!RESTARTING constantly.Please does anybody know, how to fix this PROBLEM and is it maybe a factory error?
View 21 Replies View Relatediphone 3g is frozen while i updated the OS. iam unable to restore it. now it is showing the usb cable picture only
Info:iPhone 3G, iOS 3.1.2
My iPhone 4S is frozen after using iTunes. I tried a soft reset which did not work.
Info:iPhone 4S, iOS 5.0.1
Twitter was not working so I unistalled it from Iphone. Reinstalled it but the phone then froze. Turned phone off but now it will not switch back on and is frozen on the apple screen.
Info:
iPhone 4, iOS 5.1
I had to to a restore because several apps including the phone were not working (phone was not receiving calls, would call out but I couldn't hang up, other apps would start and then automatically close, etc). I did a restore and then used the backup from my icloud, but the screen is now frozen with apps "waiting" (for over 10 min). ???? When I enter the settings>icloud>backup on the phone it tells me that the phone is currently restoring. Restoring from my itunes causes an error that the backup is corrupt for doesn't match the device that is being backed up.
Info:
iPhone 4
new to the iphone and all was working fine, but if I tap an app nothing happens. I have tried turning my phone on and off but to no avail.
Info:
iPhone 4S, iOS 5.1
Why is my phone frozen? Can't turn on or off.
Info:iPhone 4S
i bought a new i phone on the 3rd,was learning how to use it and turned on voiceover,now cannot get it off the phone,its like frozen.i cannot use apps
Info:
iPhone 4S
I recently updated to 5.1.1 and now my phone has been stuck with just the apple logo for 4 hours. Has anybody had this problem/know a solution?
Info:
iPhone 4S, iOS 5.1
I updated the software on my Iphone 3gs using I tunes. When it gets as far as restoring it only gets to about 30% then freezes and wont go any further. I have been trying all day and have been unable to use my phone as it just shows the connect usb screen.
Info:
iPhone 3GS
We started upgrading this morning and 3+ hours later it hasn't move. The iphone is on the apple icon with a sliver of the progress bar filled and it's not moving. Itunes is frozen on the Updating iPhone Software, again with only a sliver of the progress bar moving
First, what can we do to get it moving?
Second, we are actually going away for the weekend and not sure what we can do. Can we disconnect the phone and just restore it?.
Info:iPhone 4, iOS 5.1.1
My iPhone 3GS screen has frozen. This is the 2nd time it has done this but I cat remember how to fix it.
View 1 Replies View RelatedMy reminder app seems to be frozen, I can't add new reminders or scroll
Info:iPhone 4S, iOS 5.1.1
my iphone is not working it is frozen what can i do
Info:
iPhone 4S, iOS 5.1.1
tell me how to restart mi iphone 3g.There is just an apple logo on the screen
Info:
iPhone 3G
I am trying to restore my iPhone 3GS and it has frozen, what should I do?
Info:
iPhone 3GS, Windows Vista
when i updated it went first good 2 final install it went all most finish and it stop around %80 for 30mins and keep going
View 14 Replies View Relatedreceived automated message re latest update to iOS this morning via iTunes. Connected iPhone, downloaded update, started to load to 'phone then it stopped with the status bar (below apple logo) on 'phone ~85% complete.
View 3 Replies View Related