BB Torch :: When Click On It, get The Information "Version 6.0 Bundle 2391. Perform Update"?
Mar 23, 2011
I have a red star on the "Software updates" icon on my BB Torch screen. When I click on it, I get the information "Version 6.0 Bundle 2391. Perform Update". But when I go to update, I get the message "This update includes enhancements to your Blackberry Device Software. If you download it over the wirlesss network, charges may apply." hat is this update and do I need it and why are there charges?
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Aug 23, 2012
I am trying to upgrade my BB torch 9860 OS version to 7.1.0 bundle 1646, But unable to do.I try to upgrade using the aploader as well bb desktop manager.
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May 29, 2012
I have a message asking me to Install the Version 7.1.0 Bundle 1133 software update. Priority: Critical. 95.4MB. It says it will take 2 hours with no phone use. That's fine, so I've clicked it to do it's thing, and nothing really happens, apart from it "Verifying update..." and occasionally the little clock face pops up on top of it. Then my phone just goes dark and restarts. On restartating it displays the following message "Uncaught exception: no application instance".My mobile is not plugged into my laptop during this process.I have deleted applications like facebook and whatsapp from my phone to give it more MBs of space. Why won't it work?
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Dec 26, 2010
When I click Setup, then go to Personal Information. The phone is showing a friend from my address book. How do I change this to Me. I click edit, and it will just let me edit my friends info.
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Jun 8, 2011
I recently updated my torch 9800. The Bb desktop successfully dowloaded all the modules. Bet when it automatically rebooted, it hangs halfway and received an error that the PC cannot communicate with the BB because of the obvious reason.
I had no choice but to disconnect the BB from the PC and remove the battery and back so it can boot properly.
It seems to be working properly with the previous software (not the 2475) I hope the download did not do anything to make it work improperly.
for sure blackberry tested this update before giving it to consumers but I am just wondering why this issue happened.
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Feb 16, 2012
I just updated my bb to the newest bundle. However all my languages have changed, I have korean thai, and bahasa indonesia. The update deleted english, french, and spanish. How can I add them back into the language section?
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May 21, 2011
I saw that there is an update to the software for my new Torch, and I tried updating the other day and did the same as a few other people I've seen on the forums, namely freezing after the phone reboots and the desktop software telling me that it can't connect to the phone.
1. Is it worth trying to make the update work? What has been changed and/or optimized between the 2 bundles?
2. Would anyone be able to give me some advice on updating the software (if it's worth it), so it doesn't end up freezing halfway through again.
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Jun 11, 2012
Given that problems are routinely experienced doing any BlackBerry device or desktop manager updates, has anyone installed this update and if so, has it created problems? And if there are problems, what are they?
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Apr 29, 2012
After updating to 2647, I can't find the password keeper, doc , PDF and spread sheet in the applications folder. Those applications are really important to me and I don't know what is the problem, is it the new software doesn't have those applications or some kind of an error during the installation of the software.I really need those apps ,degrade to the previous version or reinstall the same version again.But I don't know how to do the both. step by step instruction from where to download the so and how to install it to the phone.
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Jan 10, 2011
I tried to update my BB torch 9860 using OTA from 7.1 bundle 1149 up to 7.1 bundle 2016. After update was successfully finished, I noticed that the screen on BB has changed. All icons became very small or missing. The phone is working, I can accept calls, but cannot dial because cannot access the dial pad. I've tried to downgrade to the previous version, and after successful downgrade, at least that what's was written, the problem persist. If I try to access some applications the screen shows: uncaught exception: Bitmap invalid (null). I cannot access Application management. The phone constantly get stuck on one screen for a long time....
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Mar 1, 2012
I've bought a Torch 9810, and when I connected it to my Desktop Sotware it suggested an update (software 7, bundle 2024).
After that, my battery runs out / drains. All apps are closed properly and wifi and bluetooth off.
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Apr 19, 2011
Running version 6.0 Bundle 695 and tried to update to 6.0 Bundle 2342. Update hangs at "downloaded modules 429" and stops. Eventually, the update fails due to an internet connection failure and asks to retry. Tried using the desktop software to update and the BB website update. Both failed multiple times at the same point in the process.
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May 22, 2012
How do I perform a software upgrade to 5.0 on a phone that is presently version 4.2.1?
Info:
iPhone 3G, iOS 4.2
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May 14, 2012
I have had a notification on my BB 9900 (UK Vodafone) that version 7.1.0 bundle 1149 is available to download.When I try and download it on my BB it tried for a min or two then says "update request failed.. try again later or update using blackberry desktop manager on your computer."I then downloaded the latest version of "Blackberry Desktop Software" and clicked on "update" - it then reported "There are no blackberry device software updartes available."
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Mar 16, 2012
I had upgraded to the new version 5.0 bundle 1168 and since then have lost some of the features from the prious version 2. The password keeper vault had a lot of information and I want to retrieve it. I have the Blackberry desktop software and have back up of the old data.Is it possible to keep the new version however have the information from the password keeper loaded into it.
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Nov 28, 2012
I keep receiving an error when trying to update the device software version from 7.1.0.391 to 7.1.0.746 Rebooted computer, turned off mass storage device, reconnected phone a number of times but still receive the following error. There was an error updating your software. Application Loader was unable to connect with your device. Restart the loading process, reconnect your device and try again.
Unspecified error encountered [A:0x00000001]The phone reboots with the old software and all works fine. I presume its best to wait for a program temporary fix or just not load the software at all.
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Apr 11, 2012
I have been sent a replacement handset via orange, they updated everything at their end with the new pin for it.I cannot access anything blackberry on the handset, checking on the balckberry pages on the internet using my pc it shows that blackberry thinks i am still using my old device.How do I update blackberry to show i have a new device/handset
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Apr 23, 2010
i have a little problem with my maps updater and N95. i recently (two days ago) updated my N95 firmware and its now 35.0.0002, and after that, i tried to install ovi maps commercial version (ovi maps 3.00 without free navigation) using maps updater but it shows cannot read enough information from N95? and closes? what can i do now? how can i find the commercial version again since N95 is not supported by free navigation version? i understand not many people use this device nowadays.
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Sep 30, 2011
Icons of Facebook,BB messenger and App.world is missing after upgradation to their latest version.how to get them back.
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Apr 12, 2012
The software is not yet released for my mini pro, and its not on the SI list, also, its not available on my Sony update service, but the thing is, I really want to do the update.
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Jan 20, 2012
BBM Disappeared after 7.1.0 Bundle Downloaded
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Nov 14, 2011
the new update Nokia store 3.16.036 is still beta or stable version...
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Jun 8, 2011
I recently updated my Bold 9700 (on T-Mobile) to OS 6.0 via a manual download beacuse when ever i try updating with my desktop software or device software they get to module 394 of 501 and it stops downloading. now i have deleted all loader cache and history and tried again and got the same result. i am using a dongle to download the update on my laptop and wondered if that could cause a problem. i downloaded 6.0 manually off another website but i was bundle 1879 and still requires an update to bundle 2534.
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Aug 24, 2011
Torch 9800 on AT&T
V6.0 Bundle 2647
Free Space 268.5mb
I recently updated to 6.0 bundle 2647 and since updating I have had several random freezes of the device while doing nothing. I keep the device locked with a short password, and then in a holster most of the time. I have had the situation happen about once a day, very random, where I would pull it out of the holster and try to access it by pressing unlock or sliding it open and nothing works. No response, just a display of the lock screen (no pwd input) and clock of the time when it froze. This is very frustrating and I'm getting ready to downgrade to the previous version.When it occurs, it's usually been idle, not running any apps.
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Jul 18, 2011
I can't connect to my car's (2008 Range Rover Sport) bluetooth ever since I've updated my AT&T BB Torch 9800's OS to the 6.0 bundle 2342. I was hoping this recent 2647 would fix the problem but it unfortunately has not. I had no problems connecting to my car's bluetooth until the last 2 updates.
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May 8, 2011
I just updated my DM to version 6.0 bundle 2949 and find that it doesn't offer me Yahoo anymore to sync in my organizer. All I'm offered is Windows Contacts, or icalendar for calendar and tasks.
The last update I installed lost the calendar sync option, but I have lived with that. But this is way more important to me. I saw forum advice to the effect that version 6.1 supports Yahoo.
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Aug 23, 2012
I have tried several times to load this upgrade by both apploader and desktop software. Apploader states that the update is not available from this server, the desktop software downloads it but hangs during the device backup. I have even tried to do a backup from the desktop software and the backup hangs too.
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Jul 8, 2012
Dear Gurus I have very big problem with my BB 9900 current version 7.0 Bundle 2395 (v7.0.0.579, Platform 5.0.0.735) UAE Du/Etisalat Carrier, i canot update to )S 7.1 there is no available update in desktop manager also downloaded firmware from carrier install manually used jl comander , crackutil, load tru aploader remove vendor all hidden files same issue. why there is no available 7.1update for my BB..
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Nov 20, 2012
I have update software bold 9780 to 6.0.0.863 and now I can't opened excel,words,ppt,how can I back to previous os 6.0 bundle 2115?or what can I do to opened excel,etc again?
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May 15, 2012
My son received message this morning on his phone saying it needed updating, he started the update. It is only on 13% now, saying it is backing up his data. Has said this now for 11 hrs. We can't do anything with the phone, it wont go off this screen. We've tried taking battery out an restarting phone but when it comes back on the same screen comes on again.
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Sep 12, 2012
I get following error message whenever I try to update software of my device the application "help" cannot be loaded, because it requires following applications that are not available:net.rim.java.browser?
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