IPhone :: 4s Not Backing Up My Data
Apr 4, 2012
I have connected it to iTunes and it asks me whether I want to back it up from the date I last synced it and I said continue but it isn't putting my music, apps or videos back onto it.
Info:
iPhone 4S
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Jun 28, 2014
I need to factory reset my wife's Iphone 5. I followed the instructions that suggested I sync via Itunes. In the process of doing so the sync acted funny during the sync. So I repeated the process. Now my wife's phone has pictures back on it that she had uploaded to you Macbook Pro to create space on her phone. It also downloaded back to the phone all the categories she created on her Macbook Pro for her pictures.
Before I factory reset her phone I need to be confident I backed up her data correctly. Especially her contacts and most importantly her pictures.
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Mar 21, 2012
I got the notification on my phone telling me to update so I clicked yes, it started backing up my data (or so the screen says) but then got stuck at 11% for AGES. I tried to exit out of it or do anything but it wouldn't let me so I removed the battery, but then when it rebooted it just went back to the 'backing up your data' screen, and is now stuck at 7%. I tried removing the battery again and leaving it for a while but still no luck.
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Sep 8, 2011
As soon as I bought my mini-pro I got messages saying that the software needed updating (why, its a brand new phone?) I have tried updating via the PC Compnanion but that is useless and and I get absolutely nowhere. When I queried this with Sony they said its a common problem ( ! ) and I should update the software online. They did warn that this might cause loss of data and so I should back-up the data on the phone first. When I asked them how I do this no-one bothered to reply. Is there anyone out there who can tell me how to do this as Sony aren't interested.
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Oct 7, 2012
I connected my blackberry curve 9360 to my computer via blackberry desktop software for the first time today and it asked if I wanted to update my device.
I clicked yes, then it started the first stage of updating and it has frozen backing up 'Database: Options (3 of 21 items)'
Is there a way to unfreeze it or would it be safe to eject my phone and try again?
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Aug 6, 2012
I tried to download the new update via wi-fi but it has frozen on backing up data and I cannot access my phone, tried connecting to blackberry desktop but wont connect either.
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Jan 18, 2011
I've tried to update to 2.1 twice (once via PC Companion and once via SE Update Service) but have had problems with the new 2.1 after each attempt. Part of contacts list was missing even after backing up data. Font display is noticeably larger. Words on various apps are cut off. Also lost the user guides. Is it possible for me to revert back to 1.6? How to try and successfully install 2.1?
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Aug 29, 2014
For about a week now I've had an alert pop up on my phone stating that my "Storage Space Is Running Out". Â Today is the first chance I've been able to connect my phone to the PC. Â I'm trying to export my photos from the phone to my PC so I can clear some of the memory ... how I go about this?
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The second issue is that with my phone plan, I have a 1GB data limit a month and I have a widget on the home screen telling me how much I've used etc. Â The other day I got a "Data Usage" alert on my phone, which I have set to 1GB and to warn me when I'm near my limit (I've set to alert me when I have 100MG remaining).
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I don't want to turn mobile data off. Â I have my phone automatically connect to wifi when at home.
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Apr 16, 2012
I want to restore my backup from my old 3g to my 4s, however I have been using my 4s for a couple of weeks now and wondered if I restored the back up from my 3g through itunes, would this wipe off any new data that's on my 4s? Or is there a way I can restore the data without wiping off any new stuff such as pictures etc?
Info:
iPhone 4S
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Jun 23, 2012
Probably a stupid question but I am trying to restore my iPhone as the kids wiped it by entering PIN incorrectly. Last time I backed it up was on a different PC - thought i could restore from any PC with itunes, or does it have to be the PC it was backed up to?
Info:
iPhone 4
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Feb 12, 2010
Can someone tell me exactly how to back up my 3.1.2 software with cydia for a windows computer.I read saurik's site and still have no idea what to do.A quick step by step would be much appreciated
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Aug 17, 2010
Is there something to install that backs up information on my app store apps (ex: what level Im on in Angry Birds) separate from the itunes backup so if I want to restore my phone as a new phone then my app information can be restored? (and also text messages, but thats not as important)
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Apr 22, 2012
When backing up my iphone i get error -43? If i accept this and continue it will complletly wipe my phone, can things really be this difficult......please help!! I am trying to update my phone to iOS 5.What should i do?
Info:
iPhone 4, Windows XP
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May 14, 2012
how do i back up my phone?
Info:
iPhone 4, Windows 7
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May 15, 2012
When I back up my iPhone 4s, I get the following message : "iPhone cannot be synced. A duplicate file name was specified" The back up process doesn't back up from the computer to the iPhone, but does the other way around ??
Info:
iPhone 4S
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May 16, 2012
how to backup iphone on itunes
Info:
iPhone 3G
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Jun 20, 2012
I have recently changed computers and want to update my ipod music however the itunes on the new computer wants me to erase the content currently on my ipod and sync to the new itunes. If I do this I will lose everything. How can I back up my ipod before erasing....i.e songs / photos / apps / contacts etc?
Info:
iPhone 4, Windows 7
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Jun 26, 2012
My hard drive on my iMac crashed. I used it to sync and back-up my iPhone 4s 64GB. Since all those back-ups are gone, will I have to back-up my iPhone 4s to icloud now. Also, will backing up with icloud back it up the same as iTunes did on my iMac? I will have to purchase the $100.00 a year storage, but I guess it's worth it to save all the info on my iphone.
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Nov 30, 2014
My iPhone 5S has stopped backing up to iCloud, I have enough storage space so that is not a the issue. I have tried to do a iCloud backup via PC, still having the same issue i can only backup iPhone to my laptop, iCloud was last backed up on the 9th NovÂ
Info:
iOS 8.1.1
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May 10, 2010
anyone know how to back up contacts from iphone without using iTunes?I deleted all contacts on accident trying to back up, restored from my sim, but some werent there. added some i was missing but would like to back them all up some place.
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Mar 30, 2012
Does anyone know a free software or program that can be downloaded and not purchased like TouchCopy to back up text messages?
I'm just looking to backup text message conversations I've had with one friend. I'm not looking to back up every text message i've received.
Info:
iPhone 4S, iOS 5.1
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Apr 24, 2012
I only have an iphone.(No other devices). If i back up to the icloud will this save my contacts in the icloud? Will I be able to restore them from the icloud?
Info:
iPhone 4S, iOS 5.1
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Apr 25, 2012
lost all my contacts when backing them up.
Info:
iPhone 4, Windows7
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Apr 26, 2012
I have an Sprint iPhone 4 and a Macbook. I use a USB to Sync, charge and backup my phone. If I close the lid to my computer while the phone is plugged in to the USB port it locks up my computer. The screen goes black but I can sort of see stuff behind the black screen. I press the power button to turn it off but nothing happens (maybe I have not waited long enough) so I end up taking the battery out, pressing the power button, putting the battery back in and then powering my computer back on.
This just started happening about 2 weeks ago and nothing has changed with my phone or my computer. There is a guy on another message board who just started having the same problem. He has an iPhone 4S, Sprint, a Macbook pro but he has Snow Leopard and I am still using Leopard.
Info:
iPhone 4
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May 6, 2012
I am taking my phone to a genius bar so needed to back it up first. When I plugged it in it says backing up and syncing step 1 of 4 etc etc Does this mean now that everything is saved onto my computer?? Including my apps and data?
Info:
iPhone 4
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May 12, 2012
When I choose "back up to this computer" it defaults to "backup to iCloud".I cannot get it to stay on backing up to computer.
Info:
iPhone 4, iOS 5.0.1
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Jun 3, 2012
How can I backup my iPhone address book? I have OS v 4.2.8 & a pc with Windows 7.
Info:
iPhone 3G
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Jun 12, 2012
how do i authorize my computer to use it for backing up my iphone?
Info:
iPhone 3GS, Windows7
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Jun 20, 2012
I have recently changed computers and want to update my ipod music however the itunes on the new computer wants me to erase the content currently on my ipod and sync to the new itunes. If I do this I will lose everything. How can I back up my ipod before
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Mar 19, 2012
I upgraded my iPhone to iOS 5.1 recently, and reinstalled OS X this weekend, and now that I'm trying to back up the content of my iPhone on my Mac, I can't seem to find the music and photos (among other things) that are supposed to have been saved from the iPhone onto my computer. The iTunes library is empty. What should I do to actually back up the content of my iPhone. Has never happened before...
Info:
iPhone 4, Other OS, Running iOS 5, not on the list...
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Apr 26, 2012
I've an iPhone 4s 64gb iOs 5.0.1 for 3 weeks now, but still can't sync it w/ iTunes at all, I've tried iTunes version 10.5.3.3 and version 10.6.1.7 but both of them stuck on backing up (step 2 of 6).
I'm using win7 64bit. Reseting the iPhone and reinstall iTunes doesn't help at all.
And when I plug the iPhone4s to the laptop the lockscreen slider (where it used to say 'slide to unlock') didn't change to 'slide to cancel sync' or something like that (if it should have been that way) but there's two arrow circling on the upper left of the screen tho.
Info:
iPhone 4S, iOS 5.0.1
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