I tried to download the new update via wi-fi but it has frozen on backing up data and I cannot access my phone, tried connecting to blackberry desktop but wont connect either.
View 1 RepliesI got the notification on my phone telling me to update so I clicked yes, it started backing up my data (or so the screen says) but then got stuck at 11% for AGES. I tried to exit out of it or do anything but it wouldn't let me so I removed the battery, but then when it rebooted it just went back to the 'backing up your data' screen, and is now stuck at 7%. I tried removing the battery again and leaving it for a while but still no luck.
View 7 Replies View RelatedI've tried to update to 2.1 twice (once via PC Companion and once via SE Update Service) but have had problems with the new 2.1 after each attempt. Part of contacts list was missing even after backing up data. Font display is noticeably larger. Words on various apps are cut off. Also lost the user guides. Is it possible for me to revert back to 1.6? How to try and successfully install 2.1?
View 2 Replies View RelatedAT&T and iPhone data use charges - WiFi and cellular link options Many people have complained about unusual data usage charges on their AT&T iPhone bills -- often 10s of megabytes in one transaction, posted in the middle of the night. Here are a couple of updates based on the AT&T support portal: WiFi vs cellular link: Connecting to a local WiFi hotspot and turning off your cellular data connection will block cellular data transmission and related charges. (Except for SMS messages, which are very small.) There are some gotchas, however: (a) If your iPhone goes 'to sleep' (the screen goes black), it will revert to the cellular data link, unless it is plugged into a charger. (b) Even if your iPhone is plugged into a charger, it will revert to a cellular data connection if the WiFi link drops, e.g. due to a momentary glitch with your internet provider or electric power supply, so.... (c) The only way to completely ensure that your iPhone will not revert to a cellular data connection is to turn it completely off. You (obviously) will not be able to receive calls, however.
Large data transactions in the middle of the night: Unusually large 'chunks' of data that are apparently sent around midnight are a related issue. You may think that you could avoid these mystery charges by making sure you have a WiFi connection running at night. A number of 'czars' on AT&T's site stated, however, that this is are simply an artifact of AT&T's billing system, which "aggregates" transactions that occur throughout the day into one summary charge, which is posted in the middle of the night. If this is accurate, the data connection(s) you use throughout the day will determine how large this 'summary' transaction will be.
Note: Our bill does not appear to square with AT&T's explanation. For example:
39 04/06/2012 09:36PM phone Data Transfer 7 KB 0.0040 04/06/2012 10:35PM phone Data Transfer 7 KB 0.0041 04/06/2012 10:41PM phone Data Transfer 369,759 KB 30.00
If all of the data from 6 April was 'rolled up' into the massive 369.8 megabyte transaction at 10:41pm, why are there two small transactions at 9:36pm and 10:35? We installed Onavo to try to get to the bottom of this;; I will post the results at the end of the current billing cycle.
Info:
iPhone 4S, iOS 5, iPhone and AT&T unusual data usage
My blackberry 8520 has been working for a long time now and I have downloaded an app called kik. Ever since I downloaded it my phone is not working. My signal is still coming through but I cannot receive anything. I press any button and still nothing works, it just comes up with the front page! I've been told to do a reset without taking my battery out and I've tried doing that and taking the battery out and nothing has happened. I've even tried looking for a reset button as I've been told there is one but I cannot even find that!
View 3 Replies View RelatedMusic says it downloading but is frozen have tried redownloading but doesn't work.
Info:
iPhone 4, iOS 4.3.3
My daughter was downloading a new 'theme' from an APP. It asked her to reboot and she selected 'now'. She now has a box frozen at the front of her screen and even taking the battery out has no effect.
View 1 Replies View RelatedI have connected it to iTunes and it asks me whether I want to back it up from the date I last synced it and I said continue but it isn't putting my music, apps or videos back onto it.
Info:
iPhone 4S
I need to factory reset my wife's Iphone 5. I followed the instructions that suggested I sync via Itunes. In the process of doing so the sync acted funny during the sync. So I repeated the process. Now my wife's phone has pictures back on it that she had uploaded to you Macbook Pro to create space on her phone. It also downloaded back to the phone all the categories she created on her Macbook Pro for her pictures.
Before I factory reset her phone I need to be confident I backed up her data correctly. Especially her contacts and most importantly her pictures.
As soon as I bought my mini-pro I got messages saying that the software needed updating (why, its a brand new phone?) I have tried updating via the PC Compnanion but that is useless and and I get absolutely nowhere. When I queried this with Sony they said its a common problem ( ! ) and I should update the software online. They did warn that this might cause loss of data and so I should back-up the data on the phone first. When I asked them how I do this no-one bothered to reply. Is there anyone out there who can tell me how to do this as Sony aren't interested.
View 9 Replies View RelatedI connected my blackberry curve 9360 to my computer via blackberry desktop software for the first time today and it asked if I wanted to update my device.
I clicked yes, then it started the first stage of updating and it has frozen backing up 'Database: Options (3 of 21 items)'
Is there a way to unfreeze it or would it be safe to eject my phone and try again?
I have both wifi and mobile date turned and my Verizon galaxy s5 with lollipop turns my data on and starts to perform an update. I go to my quick data button and it shows that data is off, but on the top of the phone it shows data is on. The only way to stop the download is to turn on airplane mode.
View 1 Replies View RelatedFor about a week now I've had an alert pop up on my phone stating that my "Storage Space Is Running Out". Â Today is the first chance I've been able to connect my phone to the PC. Â I'm trying to export my photos from the phone to my PC so I can clear some of the memory ... how I go about this?
Â
The second issue is that with my phone plan, I have a 1GB data limit a month and I have a widget on the home screen telling me how much I've used etc. Â The other day I got a "Data Usage" alert on my phone, which I have set to 1GB and to warn me when I'm near my limit (I've set to alert me when I have 100MG remaining).
Â
I don't want to turn mobile data off. Â I have my phone automatically connect to wifi when at home.
I back my photos up using the Google photos app on my nexus 5, in fact I've disabled the gallery app and use the Google photos app to view all my photos. When my phone is on the WiFi and charging it backs up all my photos except one!! it always says "backing up... 1 left" but there is no photo awaiting backup.
View 9 Replies View Relatedwhenever i go onto a website in a place where i am connected to free wifi, it says i am on a service plan that requires a wifi connection to use the application and need to update my data plan. The only website that works is facebook. What do i do?
View 7 Replies View Relatedi have a 2 gb per month data plan, and never used more than ~500 mb. a few days ago i all of a sudden started getting notices that i was approaching my data limit. after some digging i found out i had apparently used 445 mb on 5/13 and 929 mb on 5/12. i have no idea what it was. i did play the iphone game hunters2 and stream some music for a while using the rixfm swedish radio app, but the game is not online and the radio was only for maybe an hour total. i watch the occasional Internet video but never video chat or download movies.
View 4 Replies View RelatedI recently bought an iphone 5c (3-4 months ago). Up untill about a week ago, everything was working fine but now I can't download applications over cellular data.
On wifi, i can dowload things fine and my data is working fine (i can use safari, email, imessage, whatsapp ect. without any issues) but when i click on install, i see this circle turning. When i go to my springboard, i can see an icon but it has no image on it and says "waiting" under it, and after about a minute it dissapears...
My iphone IS running the lastest version of ios (7.1.2, non-jailbroken) and apart from a few battery issues, no other problems with the iphone.
Info:
iPhone 5c, iOS 7.1.2
I would like to download podcasts onto my phone when at home (set time) and then listen to them later when away from a data connection. There seams to be a number of possible ways of doing this on the N97 and I don't know which is the correct way. I have only managed it successfully once. My main problem is finding where the file has been saved. I would like to download the BBC Chris Moyles weekly round up. There is an enhanced version (with pictures) which I have not managed to get working on my phone. Does anyone have that working on an N97? Can I download the radio show from iPlayer to my phone and play later?
N97 Firmware Version 20
I just upgraded my Samsung Galaxy S2 to ICS (XEU version) and since then the Android email application has been constantly downloading data in the background. It's used 500mb in 24 hours, although it's only downloaded a few hundred kb of emails.
Samsung want me to take it to a service centre to flash ICS off and re-install it, but the nearest place is miles away. how I can stop this because it's now gone over my data cap on my phone contract? I've no idea how to uninstall ICS myself!
I've gone into the "app info" and force stopped, cleared the cache, and turned my phone off and back on; it just starts right back up again.
View 24 Replies View Relatedhow do I disable data completely avoid data usage and only keep wifi. I have Background Data in Off and wi-fi connected, but I still getting charged for data usage.
View 1 Replies View RelatedI recently moved to android phones and I don't know the OS yet.I have an issue with my new S5. When I am connected to wifi at work, it's constantly downloading something (30kb/s~70kb/s - from Internet Speed Meter), with everything turned off - sync, auto update, back up...
The interesting thing is that only happens when I am connected to wifi at work. Transfer rate is down to zero when I am on LTE and at home, wifi transfer is within normal range. I mostly have download and very little upload recorded by the speed meter. I checked the OS update and it is up to date, so no OS download. I installed battery doctor, clean master and cm security and with everything turned off manually and by these apps, I still have this constant internet traffic over wifi.
Just to make an idea about what I am talking here: over weekend I had 135mb (wifi at home) and only Monday I had 731mb (wifi at work) and 50mb (wifi at home)
When I look at Data Usage, first line is Android OS.
What can I do to stop this transfer? Can it be something from work? Can it be something from my phone? I am thinking to do a factory reset, but the phone is just 1 month old.
My Iphone 4 has been synchronizing for 4 hours and seems to be stuck on step 6 of 6 (Downloading Safari safe browsing data). It was taking a very long time before, and I had to stop the syncronization before it was finished. Now all of my music is greyed out. Is this normal?
Info:
iPhone 4, iOS 5.1.1
When I connected my blackberry to the desktop software, I noticed that there was an update from version 7.0 Bundle 1672 to 7.0 Bundle 2395. I selected Update and now the update appears to be frozen. however I am told that if i disconnect, it could render the device unusable. See screenshot.
View 3 Replies View Relatedwhen i updated it went first good 2 final install it went all most finish and it stop around %80 for 30mins and keep going
View 14 Replies View Relatedreceived automated message re latest update to iOS this morning via iTunes. Connected iPhone, downloaded update, started to load to 'phone then it stopped with the status bar (below apple logo) on 'phone ~85% complete.
View 3 Replies View Relatedmy iphone 5 has frozen during ios 7 update. I cannot turn off. how do i restart
View 1 Replies View RelatedIs there a way to leave the cell data feature on and have the phone use WiFi (first) and not cell data when a WiFi signal is available?
View 4 Replies View RelatedI am attempting to update the OS on my BB Bold 9700, as suggested by the BB Deskyop Sofware. The update started and seemed to be progressing but about 3/4 of the way through it is frozen at "Loading module"net_rim_speech_data_en_US.cod".
What should I do? The system warns "do not disconnect your device or stop this process as it could make your device unusable"
Later: I solved this problem by disconnecting the phone from the PC and downloading the OS6 package from the Blackberry.com/Downloads site, re-installing the Blackberry Deskop Sofware and re-starting the update process, this time with all power saving on the PC turned off.
My son has a blackberry curve 9360 and was doing an update. The phone was trying to restart to complete the process and has got stuck. It keeps trying to restart over and over again. We don't even get to the menu. We have tried removing the battery and tried to restart by pressing the alt, aA(arrow) and del button together but it doesn't work.
View 1 Replies View RelatedMy Torch froze whilst updating software and is stuck on 14% and has been for the last 3 hours. I have taken the battery out a few times in the hope it would re start but it just goes straight back to the same page when it loads up.
View 2 Replies View Related