BB Bold :: Unable To Sync Contact Sub-folders With Desktop 7?
Dec 12, 2011
To configure synchronization for different folders and data files using BlackBerry Desktop Software 7.0, complete the following steps:
Connect the BlackBerry smartphone to the computer.Open BlackBerry Desktop Software, and click Organizer.Click Configure... beside the data type (Contacts, Calendar, Tasks, Memos) that requires sync with an alternate folder.Click Advanced...Select the Folders tab.Select the radio button for Select different <contacts/ calendar/ tasks/ memos> to sync.Navigate to and select the specific item to be synchronized from the list and click AddClick OK.Click OK.
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Aug 27, 2010
I have a 9700 Bold.I am running Outlook 2007 on my laptop.I have been synchronizing my contacts in Outlook with my 9700 without issue, using Blackberry Desktop Manager.However, I have now split my contacts within Outlook into two separate folders; one for my personal contacts and one for my business contacts.When I try to synchronize now manually, the Desktop Manager only reads my personal folder contacts and and asks to delete all my business contacts - which have been moved within Outlook out of that folder into the new business folder.Q. How can I set up a second, business, folder on my 9700 so that both folders will be synchronized when I next connect to the Desktop Manager?
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Aug 27, 2010
I have a 9700 Bold.I am running Oulook 2007 on my laptop. I have been synchronizing my contacts in Outlook with my 9700 without issue, using Blackberry Desktop Manager. However, I have now split my contacts within Outlook into two separate folders; one for my personal contacts and one for my business contacts.When I try to synchronize now manually, the Desktop Manager only reads my personal folder contacts and and asks to delete all my business contacts - which have been moved within Outlook out of that folder into the new business folder.Q. How can I set up a second, business, folder on my 9700 so that both folders will be synchronized when I next connect to the Desktop Manager?
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Jan 13, 2010
When I try to sync the contact list from outlook I get the error "unable to read application Data". I can sync my calendar, tasks and memos from Outlook, but for some reason I have problems with the contacts.
I have a Curve 8520
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Jan 27, 2010
Since this month, I have not been able to sync my BB calendar and contacts with my Yahoo account using the BB desktop manager. The process starts, but it never passes the address book part (it freezes and eventually crashes). I contacted Yahoo and they referred me to their Yahoo Intellisync. Which they don't support. I would switch to Google, but I recently changed my e-mail account; doing so one more time would be bad for business.
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Dec 29, 2011
In "My Gallery" I can't see the folders that are linked from my desktop. I can see the files in the "Timeline" but not in "Folders". The problem is that I organize by folder, not by time. This makes it very difficult to find items in a fairly large library. When attempting to use "Folders", I either get a message saying that there are no pictures or videos, or the app force closes. The files are available in "Timeline".
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Jul 11, 2012
After my last update, I canīt configure the Sync of contact from outlook windows7 in the BB Desktopsoftware. The option can not be choosen.
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May 6, 2010
I just bought the Bold 9700 (May 5th, 2010) and have Outlook 2007 and running BB Desktop 5.0.1. How do I sync my sub-folders in Contacts, Tasks, and Notes with my BB Bold 9700?
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May 6, 2010
I just bought the Bold 9700 (May 5th, 2010) and have Outlook 2007 and running BB Desktop 5.0.1. How do I sync my sub-folders in Contacts, Tasks, and Notes with my BB Bold 9700?
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Nov 13, 2011
I have 2 Desktop contact lists on my phone. The First has all of the contacts that I really want to keep. However, I am unable to sync it either wirelessly or through the desktop application. The desktop application seems to be unable to find that list. I tried google sync, it also only finds the Second list.
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Aug 3, 2010
I'm a newbie in here and need help. So, to keep a long story....long. Recently Dell recalled my hard drive and sent out a new one. Previously I was running XP Pro/Outllook '03/with an 8820 and BB Desktop 4.6 flawlessly. Now, with the new hard drive I am running Vista Business (32bit)/Outlook '03/with a brand new Bold 9700 (T Mobile) and BB Desktop 5.0.1. I am unable to setup intellisync with outlook. When setting up sync, I get through all the motions and get a "Runtime error", "Unable to find system in table file". I searched all over the internet and did everything that I could find for this to no avail. I reset the connection in dos per the tech guide on here, it didn't work. I did the clean install with removing registry entries (with all available BB Desktop versions, 4.6 - 5.01) none worked. I need to be able to sync my contacts and calendar! Is there a BB tech line number?
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Dec 10, 2015
I've tried all sorts of fixes, but my S5 Google Calendar syncs with S Planner but not my desktop version of Google Calendar.
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Oct 5, 2012
I have a Blackberry Bold 9900, which I sync via version 7.1 of the Blackberry Desktop Software to my desktop PC, which is running Outlook 2010 with Microsoft Exchange 2007. The one area that does not sync is the calendar. Changes in my desktop sync to the Blackberry, but changes in the Blackberry will not sync to the desktop. I have checked the settings umpteen times and had others check them. i have removed all Cical entries on the Blackberry. I have completely re-set the Blackberry and settings.
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May 25, 2010
So, I just upgraded to a new Bold 9700 w/ Desktop Mgr 5.0.1.
I understand the complications some experience with this, and have diagnosed nearly everything (firewalls, virus protection, USB connection works, full/clean uninstall of old DTM, etc, etc.).
The unit is recognized by my PC and DTM. I can successfully search and download software updates, but I continue to get this error about "Your computer must be connected to the internet to perform this operation." It's maddening!
I use a stand alone PC running XP and using Outlook 2003. I'm not on any network. Don't use BES. I transferred all data from an old 8130 to this with no problem, I just can't get the initial sync to happen.
The only remaining solutions I've read about (although don't really understand) are:
1. ensuring COMM ports 80 and/or 443 are open to the device. How exactly do I do this? Really, I have no clue what that means.
2. Finding an old version of Destop Manager (4.2 and earlier). Got a URL handy?
3. changing my bberry router configuration. This sounds drastic, but at least it's a workaround.
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Nov 5, 2010
I upgraded my Bold 9700 and when I try to sync I get:Intellisync cannot log onto exchange server. Please check server access or provide a valid password?I tried to uninstall the new desktop 6.0 and it says there is some kind of error so it will not uninstall.I reinstalled over the 6.0 and that didn't[t work either?
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Oct 28, 2012
I cannot sync itunes to the blackberry desktop software. it has worked in the past but just stopped working. I have tried deleting both items several times then reloading but it just shows no lists to sync. I can load the music by downloading onto the SD card but it is so annoying as it has worked, I think it may be a microsoft problem blocking but Im not sure.
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Dec 16, 2011
When i am try to sync mobile through desktop, it is disconnected autometecelly and ask to connect device.
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Sep 16, 2012
When I try to sync my contacts the desktop manager reads all the contacts on the blackberry and on Outlook but when it finally comes to syncing up it says 'unable to access local folders. If your outlook profile uses a hotmail connector, you much create a local data store.' I do not use a hotmail connector so I don't know what to do to make this work.
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Jul 17, 2012
If I add an apppointment in my BB 9900 it does appear in my desktop calendar but if I put one in the desktop calendar it automatically appears on the BB. How can I get the appointments entered on my BB to appear on the desktop?
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May 1, 2012
We are receiving sync issues in our environment. Contact and calendar sync issue to be specific. Our mail system is Exchange 2007.
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Nov 20, 2012
My screen is broken so I can't see my contacts. When I connect my BB to the desktop and try and sync the address book-it does not allow me to do so. When I syn my BB to my desktop (a general sync) It shows up as an adobe doc which says is damaged. I just would like to print my contact list
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Jul 14, 2012
I have just come back to Nokia from Galaxy Ace but i an stuck with new folder option although the 701 is a better on gps and memory and brighter screen but still not fully convinced Some things seem a lot harder to do!!
1) I have a created a New folder and want to drop PDF time time tables in it " No problem ! But how do I put it on the desk top or create a short cut to it
2) The same thing applies to notes how do you put the notes that you have created on to the desktop or shortcu I have put the note app on the desk top but needthe ntes i have created t
The shortcut or wiget option on the desktop does not go to anything except installed apps And the Options on folders only show copy or move but not to desktop.
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Aug 12, 2010
Amazing feature...now..not only can you backup your contacts as a BB file but you can save them on your PC as normal contacts which have full details (email, numbers, etc.)
You can download version 6 here >>> https://www.blackberry.com/Downloads...247A852FAD3647
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Feb 28, 2010
Have bold 9700 - desktop manager 5.0.1 - outlook 2007
will not sync calendars - says available applications are none, ASCII, Yahoo
did sync contacts but left some out and does not update
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Mar 23, 2010
I used to be able to sync my calendar from outlook to my Bold no problem. Now, the sync routine within the Blackberry Desktop application just skips calendar sync completely, nothing in the log file, just gives a little beep. Tasks, contacts, memo all sync fine. I have updated all device SW (5.0.0) and desktop versions. I have done hard resets, combined all calendars to one, etc.
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Dec 2, 2011
Tried to install the desktop software for the Bold 9700 on a laptop with Windows XP. Receive an error stating that the operating system is not compatible. Is there a fix or a version of the Desktop Software that will work with Windows XP Home Edition operating system?
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Feb 8, 2012
having issues with the drivers for my 9900 in windows they wont let me install and keeps cutting in and out wont sync with desktop manger
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Jul 11, 2010
I have been going through this forum for a while and have tried all of the fixes that I can find to no avail. I have a brand new Windows 7 64-bit machine, that never had the Desktop Manager installed. I have installed version 5.01 off of the web site. Windows is able to see the Blackberry in the Device Manager just fine and I can also see the internal storage available under My Computer and I can access all folders. The Virtual Ports (COM3 and COM4) are also available in Device Manager.
I went through and followed the clean uninstall and reinstall instructions and various other suggestions that I have already seen. For whatever reason, the Desktop Manager still won't see the BB. When going into Options in the Desktop Manager, it shows that USB is selected but still nothing under PIN.I am connected to the straight USB port on the back of the computer and have tried several there.
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Aug 18, 2010
Can I sync my g mail contacts with my blackberry via desktop manager?
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Aug 22, 2010
I downloaded Desktop Manager version 6 per a prompt from version 5 to update my software. Now everytime I sync my BB, it erases my wallpaper and sets it to the default. Totally irritating!My phone is a 9000 Blackberry Bold, my service provider is AT&T.
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Apr 8, 2010
I'm running v5.0.1 of the DM.Memory/Storage card options are all set to on. When I click Media Sync, the BB momentarily flicks then reverts back to the previous display. Media Sync, animates with the left and right arrows, then eventually times out with the 'did not recognize device' message.The device does not appear in Windows 7 Explorer.
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