BB Bold :: Unable To Restart And neither the Desktop Manager Recognizes The Set?

Feb 17, 2012

I am getting error 102 on my bold 9900. Not able to restart and neither the desktop manager recognises the set

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BB Bold 9000 :: Desktop Manager Unable To See Bold On Windows 7 64-bit

Jul 11, 2010

I have been going through this forum for a while and have tried all of the fixes that I can find to no avail. I have a brand new Windows 7 64-bit machine, that never had the Desktop Manager installed. I have installed version 5.01 off of the web site. Windows is able to see the Blackberry in the Device Manager just fine and I can also see the internal storage available under My Computer and I can access all folders. The Virtual Ports (COM3 and COM4) are also available in Device Manager.

I went through and followed the clean uninstall and reinstall instructions and various other suggestions that I have already seen. For whatever reason, the Desktop Manager still won't see the BB. When going into Options in the Desktop Manager, it shows that USB is selected but still nothing under PIN.I am connected to the straight USB port on the back of the computer and have tried several there.

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BB Bold 9000 :: Reload Software 513 - Unable To Detect Phone Through Desktop Manager 4.6

Aug 24, 2010

I've got a blackberry 9000 device that I cant seem to reload. My computer (2 of them) have not been able to detect it through Desktop manager 4.6. Some things I've tried were detecting it with Javaloader's USB wipe, but that didn't work as it would not detect. I've tried two separate batteries, still to no avail.

It seems for some reason this blackberry cannot be detected. The device is relatively new, not used for more than a month. I'd love to get this issue resolved with some help.

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BB Desktop Software :: Unable To Load Desktop Manager

May 26, 2010

I just loaded up the Desktop Manager from Blackberry's website but when I click on the icon to start it I get the attached message. I also loaded the software from the CD in the box with the same result.I can't do anything from here. Saving the file Desktop doesn't fix it. If I click on Find I get a message saying the filetype htmlfile is not found.

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BB Curve :: Unable To Get Desktop Manager?

May 10, 2011

i have a blackberry curve 9320 i have the desktop software could you tell me where i get the desktop manager

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BB Curve :: Unable To Update OS 7.0 To 7.1 Using Desktop Manager?

Nov 13, 2012

I have bb 9380 curve which has 7.0 OS, i want to update it to 7.1. I have downloaded 7.1 device software and installed it in PC but when i try to update this through Desktop Manager it shows me " There is no update available for your divice" ...how can i update?

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BB Curve :: 8520 Unable To Access Desktop Manager?

Nov 6, 2011

Am unable to access Desktop Manager, I get the message 'B. Desktop Manager has stopped working' I have uninstalled the programme and downloaded it again from this site. Have just tried again and getting the same message.

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BB Torch :: Unable To Connect To Desktop Manager After Update

Jul 20, 2012

i am using att branded unlocked 9810 on t mobile. recently i updated it to 9810jAllLang_PBr7.1.0_rel998_PL5.1.0.230_A7.1.0.284. it worked fine for a hour after that i uninstalled one of the app from my BlackBerry Desktop Software the phone restarted and since then it is stuck on att welcome screen i pressed the phone button and i can see my contacts even make and receive calls switch between 5 default application but the phone wont go home screen. also i am unable to connect to my desktop manager.

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BB Curve :: 9350 Unable Toconnect To Desktop Manager?

Oct 29, 2012

Phone has the white screen of death! Won't connect to desktop manager so I can't reset it or use the 7 step JVM 102 process.

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BB 8800/8820 :: Desktop Manager / Unable To Communicate With Phone

Feb 19, 2010

I just bought a BB 8820 unlocked, it's made on Hungary and it shows on the screen a battery with a red line crossed, I know what the symbol means BUT the battery is OK, it's the right model C-X2 and I already tried it on a different phone and it's working fine. PLUS, the desktop manager cannot connect to the device,the application loader neater. I download the 4.2.2 device software and had the VENDOR file erased too, I start running the "loader" from C:Program FilesCommon FilesResearch In MotionAppLoader. and it loads the JVM and system software but when it is initializing the device I get the connection error and that's it. FROZEN AGAIN. The screen with the crossed battery is the only one I'm able to see.I try to replace the USB cable and the soft reset too with no results.What can I do, help me please!

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BB Desktop Software :: Desktop Redirector Error After Update / Desktop Manager 5.0.1

Mar 29, 2010

After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.

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BB Torch :: 9800 Unable To Update Os Via Desktop Manager As Phone Keeps Rebooting Itself

Feb 21, 2012

My Torch appears to be a little bit poorlyI got an update to BBM which I installed, then it asked for a reboot, which I did Now its stuck on a reboot cycleI tried to enter safe mode (to uninstall the problematic application) to no effect.Then reading this wonderful site, tried the fix here url...yBut am unable to do so(When I plug in the phone I do not get the option of USB-PIN: UNKNOWN Its either blank, or I have my phone with its PIN number listed.Either way when I try to enter the app loader, the reboot sequence has started again and I'm again unable to get into the phone.unable to update os via desktop manager as phone keeps rebooting itself

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BB Bold 9650 :: Desktop Manager For Mac

Aug 3, 2010

Hopefully someone can help I'm trying to add apps with DM. When I click the App button I get a popup screen that says I need the latest version of DM and click to update. The link takes me to the BB site for software, but it directs me to the same version of DM I already have. I've even uninstalled and installed again hoping that would help.I read in the BB troubleshooting forum that the most current is 1.0.3 build 23, but the one I'm using is build 19. Which is also the one that is linked to on the site I'm just lost how do I get to build 23?I also posted this in the Mac section a couple days ago, but no response.

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BB Bold :: Can't Connect To Desktop Manager

Mar 9, 2012

I have a BB Bold 9000, and I can't seem to connect to BB Device Manager. It's recognized on my computer as mass storage mode, but it won't connect to Device Manager, and just says Connect your Blackberry device.

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BB Bold :: Desktop Manager Cannot Detect?

Mar 23, 2012

My laptop used to be able to detect my blackberry, it now will charge it but it does not give me mass storage options anymore and desktop manager can not detect it. Mass storage mode is turned on. I've uninstalled and re-installed desktop manager but still no luck.

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BB Bold :: Desktop Manager V6 Cannot Start At All

Aug 26, 2010

I recently updated my dekstop manager to v 6.0.1.13, but since then it would not start at all. the blackbery screen comes up and then it shows the eror message and asks me to report to microsoft. I have tried uninstalling and installing again, but nothing seems to work. I have xp sp3 installed on my laptop.

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BB Bold :: See Contacts On The PC Desktop Manager?

Jan 5, 2012

How do I see my contacts on the PC desktop Manager...

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BB Bold :: Sync To Desktop Manager?

Sep 16, 2012

When I try to sync my contacts the desktop manager reads all the contacts on the blackberry and on Outlook but when it finally comes to syncing up it says 'unable to access local folders. If your outlook profile uses a hotmail connector, you much create a local data store.' I do not use a hotmail connector so I don't know what to do to make this work.

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BB Bold 9700 :: Not Recognized By Desktop Manager

Mar 12, 2010

I am with T-mobile with a Blackberry 9700 v5.0.0.330 (Platform 5.1.0.91)

I am having difficulty syncing my device to my computer.

I am running Vista 32 bit on a Dell Inspiron 1525.

I have downloaded Desktop Manager 5.0.1 B49 MultiLanguage - Without Media Manager successfully and downloaded the latest version (I have seen elsewhere that this version is suggested for the bold 9700).

My computer recognizes the device but from the Found New Hardware prompt as a RIM Composite Device but In the desktop manager it says that there is no device plugged in.

I have also turned on media card support and mass storeage mode.

I cannot find the appropriate driver through the device manager either.

I did a couple battery pulls and connection re-tries in different usb ports.

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BB Bold :: 9700 Desktop Manager Error

Jun 29, 2011

When i run the desktop manager setup file, the installation process begins, and shows me a dialogue box that says 'pending .net framework' and i hit install to let it start. It goes through a couple of dialogue boxes and after like 5 mins, an error appears saying 'this requires that .net 3.5 sp1 shouild be installed' and i hit finish and it is exited.

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BB :: Desktop Manager Does Not Recognize My Bold 9780

Aug 2, 2011

I see there are some other threads about this point, and recomended links for reading articles on the knowledge databases (some links are not working). In my case, may be, the problem is my Windows Vista is not using the Blackberry USB driver; instead, it uses a standard usb driver. I tried to update it in the Device Manager, by selecting the ones that is found in program FilesCommon FilesResearch In MotionUSB Drivers, but the process always finishes telling me the driver is up to date. The result is, Windows recognices the unit, even if I connect it as a USB unit, and if I connect it for Multimedia sincronization; but BB Desktop Manager does not see it.

I also tried downloading and installing BB USB and Modem drivers from the BB downloads, but that didn´t change anithing.I think this is the source of my problem, because most documents in the knowledge database says I have to see the BB USB driver on de Device Manager.How can I force Windows to use BB USB driver?

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BB :: Upgrade My Bold OS Without Connecting To Desktop Manager?

Jun 25, 2012

How can i upgrade my bold OS without connecting to desktop manager. As per my desktop manager there is no upgrade available, but my phone carrier launced an upgraded module in UK, but that's not launched in India yet. how can i upgrade my phone which is in india with the module launched by Vodafone in U.K

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BB Bold :: 9000 Is Not Connecting With Desktop Manager

Sep 10, 2012

my blackberry bold 9000 is not working.. i mean 2 days before it suddenly reboot and after that it wont start. its red light flash for 30 second then its tried to loading but in 10 seconds it reboots again and it is not starting. even when i tried to connect it with pc, it is not connecting with desktop manager. i am worried. i searched for all solutions but not getting any usefull information.

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BB Bold :: Connect Device Manager With Desktop?

Sep 3, 2011

My PC sees my Blackberry plugged in, but the Device Manager tells me to Connect, and I can't sync my contacts, etc.

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BB Bold :: Install Another Language Using Desktop Manager?

May 15, 2011

Hi there I LOST ALL languages I am using with my blackberry after I installed the OS it says i have to use desktop manager to install the desired language. but its all in EXE format nothing in DMG which is for mac.I really need to install other langauges and I cannot seem to have access t o windows at all?

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BB Bold :: Cannot Find OS 7.1 Update In Desktop Manager

Apr 28, 2012

I cannot find any OS 7.1 update available on my blackberry desktop manager. Is OS 7.1 already available in the Philippines for download?

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BB Tour :: Desktop Software No Longer Recognizes 9630?

Dec 30, 2010

I recently updated my sprint 9630 to v. 5.0.0.1030 (bundle 1675, platform 4.2.0.451). My desktop manager no longer recognizes the phone when I plug it in. My laptop rcognizes that the phone is plugged and it is charging the phone as well, but the software doesn't work. It keeps telling me that it is disconnected. When I run update for the desktop software it says I have the latest version installed. It still shows that my device software version is 5.0.0.983. I have turned off my firewall temporarily, rebooted the laptop, did a battery pull on the phone and nothing works. It still does not recognize the phone.

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BB Bold 9700 :: Desktop Manager Not Allow Delete Off Application

Feb 12, 2010

Why does desktop manager not allow you to delete off applications you aren't going to use? The ones I'm specifically wanting to delete are in the downloads folder-mobile video, community, music apps, my-cast weather, MobiTV, MusicID, and XMradio. I'd like to get rid of these to free up some space for other applications I will use.

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BB Bold 9650 :: Desktop Manager Error Message

Sep 7, 2010

When I am trying to add/remove applications using Desktop Manager, I get the error message:Validation failed because a module marked for update (net_rim_bb_qm_api) is not available on local disk.How do I fix this?
I am running a 9650 and have Desktop Manager for Mac.

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BB Bold 9700 :: Desktop Manager / Device Password

May 1, 2010

I have a Blackberry 9700 phone which has been working fine up until today when I decided to load the "Blackberry User Tools" software onto my P.C. at home. After successful installation and machine restart, I was asked to enter my "Device Password". Assuming this would be my password I set originally to lock my phone I entered it and found this didn't work. I subsequently attempted a number of other logical permutations but then realised that if I continued I would lock my phone. So I stopped (at 8/10 tries) and called my service provider "Orange UK" who advised they couldn't help me and that if I continued to enter the incorrect code, it would wipe my phone as it would automatically reset!When I connected via USB last time, it asked for me to enter the word "blackberry" which I did but when it then asked me to enter my password (which I assumed was the four digit numerical code I had originally set the phone with) it failed to work. I am now left with two further attempts. Please can anyone assist by advising me what I can do to overcome the problem without wiping my phone as the contents are very important to me.

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BB Bold 9700 :: Desktop Manager - Not Sync Calendars

Feb 28, 2010

Have bold 9700 - desktop manager 5.0.1 - outlook 2007

will not sync calendars - says available applications are none, ASCII, Yahoo

did sync contacts but left some out and does not update

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