BB 8800/8820 :: Desktop Manager / Unable To Communicate With Phone

Feb 19, 2010

I just bought a BB 8820 unlocked, it's made on Hungary and it shows on the screen a battery with a red line crossed, I know what the symbol means BUT the battery is OK, it's the right model C-X2 and I already tried it on a different phone and it's working fine. PLUS, the desktop manager cannot connect to the device,the application loader neater. I download the 4.2.2 device software and had the VENDOR file erased too, I start running the "loader" from C:Program FilesCommon FilesResearch In MotionAppLoader. and it loads the JVM and system software but when it is initializing the device I get the connection error and that's it. FROZEN AGAIN. The screen with the crossed battery is the only one I'm able to see.I try to replace the USB cable and the soft reset too with no results.What can I do, help me please!

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BB 8800/8820 :: 8820 How To Remove IT Policy?

Apr 3, 2010

I have a 8820 which was my office BB but I got a new official bb so the company let me have the 8820 but will not provide any support for it. How do I remove the IT policy from my 8820 to be able to use it as my personal bb? I read in another forum that you need OS 4.3 or greater to remove the IT policy. The OS on my 8820 is v4.2.2169 (Platform 2.4.0.67). Also read that you need desktop manager and some other stuff to backup and perform some other tasks, then install OS 4.3 and then remove the policy. Since this is now my personal bb I don't have any software or CD for it except the instrument itself. I am guessing I need to install some software on my pc, backup to be able to remove IT policy.

Where can I get the software for what I have to install it on a PC. This might also be a dumb question but what is the connection with a pc and a blackberry to install/ backup etc?If there is some intro doc that explains this it would be great.

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BB Desktop Software :: Desktop Manager 6 Compatability With 8820

Aug 31, 2010

Does this latest version of DeskTop Manager 6.0+ also work with an 8820?Does this latest version of DT Manager also support Lotus Organizer 6.1 as a standalone organizer on the Torch like Desktop Mgr 4.2.212 did on the 8820?Want to upgrade from DT Manager 4.2.212 and 8820 and buy a Torch.

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BB Torch :: 9800 Unable To Update Os Via Desktop Manager As Phone Keeps Rebooting Itself

Feb 21, 2012

My Torch appears to be a little bit poorlyI got an update to BBM which I installed, then it asked for a reboot, which I did Now its stuck on a reboot cycleI tried to enter safe mode (to uninstall the problematic application) to no effect.Then reading this wonderful site, tried the fix here url...yBut am unable to do so(When I plug in the phone I do not get the option of USB-PIN: UNKNOWN Its either blank, or I have my phone with its PIN number listed.Either way when I try to enter the app loader, the reboot sequence has started again and I'm again unable to get into the phone.unable to update os via desktop manager as phone keeps rebooting itself

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BB Curve :: Desktop Software Can't Communicate With Phone Connected

Oct 17, 2012

i've been noticing some problems with my controls on my keyboard. In fact, I was not able to use the red button, de back button, the q,a,w,s and z buttons either. I decided so to restore my blackberry. But, when I was restoring it, my sister unplugged it and since then, I am not able to do anything with it. It loads (where it's written blackberry with a loading bar) and right after, there is a white screen with error 200 on it. Now, when I replug it into my computer, it says : Blackberry desktop software can't communicate with the phone connected. There is no way I can restore it again or do anything.

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BB Bold 9000 :: Reload Software 513 - Unable To Detect Phone Through Desktop Manager 4.6

Aug 24, 2010

I've got a blackberry 9000 device that I cant seem to reload. My computer (2 of them) have not been able to detect it through Desktop manager 4.6. Some things I've tried were detecting it with Javaloader's USB wipe, but that didn't work as it would not detect. I've tried two separate batteries, still to no avail.

It seems for some reason this blackberry cannot be detected. The device is relatively new, not used for more than a month. I'd love to get this issue resolved with some help.

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BB Desktop Software :: Unable To Load Desktop Manager

May 26, 2010

I just loaded up the Desktop Manager from Blackberry's website but when I click on the icon to start it I get the attached message. I also loaded the software from the CD in the box with the same result.I can't do anything from here. Saving the file Desktop doesn't fix it. If I click on Find I get a message saying the filetype htmlfile is not found.

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BB Desktop Software :: 8530 Cannot Get Desktop Manager To Detect Phone?

Feb 27, 2010

I've spent a week trying to get the desktop manager to detect my curve 8530 to no avail My pc windows xp professional detects it but not the manager Ive tried what i could find on blackberry forums as well as my providers support forums and nothings worked is there anything else i can do.

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BB Desktop Software :: Transfering Data From Old Phone To New Using Desktop Manager

Sep 4, 2010

So I had an older Curve, and now I have a brand new Curve 3g. The older phone has malfunctioned, and I can't use the keypad, but it still recongizes the software when plugged in, and i can charge it - this is why the data couldn't be transfered from my old phone to the new one at the Verizon store. So, I want all the contacts, my to-do lists/memopads, etc transfered into the new phone using Blackberry Manager on my PC (Vista). So i selected the 'Device Transfer Wizard" from the main menu, and followed instructions - i get an error message that tells me, basically, I "need to remove some applications from my existing device because there is not enough space on the new device to accomodate them:" I don't get this - the new phone has 256mb memory compared to 32mb in the old phone, and I don't even have apps on there except facebook (I tried to delete my apps on the old phone and all it showed me as having was Facebook.So, I tried un-checking various boxes on the screen that asks what i want to transfer, and even with them all un-checked it still tells me there is not enough room to transfer.Am I doing this wrong? i just want my contacts and to-do lists transfered to the new phone - I don't know what this thing about the "applications" and such is about but I just want my data transfered.I will say that the Blackberry Manager application that I have is very slow, non-intuitive, and generally a huge pain in the **bleep** to work with - I would think that a slick tech company like Blackberry would have a far better program than this "Blackberry Manager".. I am impressed with the Blackberry phones but dread using that Blackberry Manager every time I need to (such as when putting anew ringtone on my phone).

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BB Desktop Software :: Using Desktop Manager For First Time With Broken Phone

Jun 10, 2010

While trying to fix an "App Error 523 reset" problem, I came across a (seemingly) very helpful post on this forum. However, I got stuck on step one because I have not yet used the Desktop Manager, and cannot figure out how to get past the initial DM welcome screen with my broken phone.My phone won't currently connect to DM because the phone can't properly start up. I need to get into Desktop Manager to access the Application Loader to fix my app error 523 problem.

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BB Curve :: Unable To Get Desktop Manager?

May 10, 2011

i have a blackberry curve 9320 i have the desktop software could you tell me where i get the desktop manager

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BB Curve :: Unable To Update OS 7.0 To 7.1 Using Desktop Manager?

Nov 13, 2012

I have bb 9380 curve which has 7.0 OS, i want to update it to 7.1. I have downloaded 7.1 device software and installed it in PC but when i try to update this through Desktop Manager it shows me " There is no update available for your divice" ...how can i update?

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BB Curve :: 8520 Unable To Access Desktop Manager?

Nov 6, 2011

Am unable to access Desktop Manager, I get the message 'B. Desktop Manager has stopped working' I have uninstalled the programme and downloaded it again from this site. Have just tried again and getting the same message.

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BB Torch :: Unable To Connect To Desktop Manager After Update

Jul 20, 2012

i am using att branded unlocked 9810 on t mobile. recently i updated it to 9810jAllLang_PBr7.1.0_rel998_PL5.1.0.230_A7.1.0.284. it worked fine for a hour after that i uninstalled one of the app from my BlackBerry Desktop Software the phone restarted and since then it is stuck on att welcome screen i pressed the phone button and i can see my contacts even make and receive calls switch between 5 default application but the phone wont go home screen. also i am unable to connect to my desktop manager.

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BB Curve :: 9350 Unable Toconnect To Desktop Manager?

Oct 29, 2012

Phone has the white screen of death! Won't connect to desktop manager so I can't reset it or use the 7 step JVM 102 process.

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BB Bold :: Unable To Restart And neither the Desktop Manager Recognizes The Set?

Feb 17, 2012

I am getting error 102 on my bold 9900. Not able to restart and neither the desktop manager recognises the set

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BB Bold :: Desktop Software Cannot Communicate

Jun 18, 2012

I updated the software last week. Syncs with Outlook worked for a few days, now I get this error message. Then "checking for BlackBerry device software updates, please wait" and it hangs.

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BB Desktop Software :: Desktop Redirector Error After Update / Desktop Manager 5.0.1

Mar 29, 2010

After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.

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BB Torch :: Desktop Software Cannot Communicate With The Connection?

Jan 25, 2012

My Torch 9800 has syced with the desktop and laptop with no problems since I got it in late 2010.A fe days ago the above message appeared and neither desktop nor laptop will synce. As far as I can see all software is up to date.

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BB Torch :: Desktop Software Doesn't Communicate With 9800?

Aug 4, 2011

My BlackBerry Desktop Software suddenly interrupts to communicate with my BlackBerry 9800 device. I begin to receive a massage:"BlackBerry Desktop Software cannot communicate with theconnected device"The BB9800 isn't rebooting, has full-charged battery and I havethe latest Desktop Software, but "retry" option doesn't help.I have reinstalled the Desktop Software but it doesn't help as well.I can see both device's and media-card's folders and can work with them, but cannot use any other options of theBlackBerry Desktop Software.

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BB Bold :: Desktop Software Cannot Communicate With The Connected Device?

Dec 6, 2010

The Desktop software comes up with the message: "Blackberry Desktop Software cannot communicate with the connected device." So I cant sync or backup.

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BB Curve 8350i :: Desktop Manager Not Recognizing Phone

Feb 3, 2010

When I plug in my USB cable bb desktop will not reconize my blackberry

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BB Storm 9530/9500 :: OS 4.7.0.148 Unlocked / Desktop Manager Not Recognizing Phone

Feb 16, 2010

I downloaded crack utility and desktop manager 4.6 , 4.7, etc. nothing works. My computer will not recognize my phone and it seams I have tried everything. My OS is 4.7.0.148 and its unlocked and now with TMobile. Desktop manager wont recognizing phone.

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BB Desktop Software :: Desktop Redirector With Desktop Manager 6?

Aug 10, 2010

A client of ours had upgraded his version of Desktop manager to 6 from 5.something.There is no more link for the Redirector under START - PROGRAMS - BLACKBERRY..The icon for the redirector still shows up in his start menu, however, it says that it's not started.Where can I find the software with the new desktop manager? I've tried reinstalling the desktop manager already but still cannot find it, nor were there any options during the installation to include it.

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Nokia :: 8800 Real Vs 8800 Carbon Fake

Jun 8, 2010

I bought a real 8800 original a while back and decided to upgrade. I got online the 8800 carbon arte, but when I got it in I realized it is a fake (a nice fake, but a fake).Now I'm not sure if I should keep it and sell my old 8800, or send back the 8800 carbon fake? I cant afford a new carbon as they are well over 1grand.
features on the fake seem to be all except no pc suite option (USB gives me com port, mass storage, webcam) and no touch option. Im also assuming that the screen isnt durable.Other than that, the firmware seems to be the same (from what I gathered online)What would you do? Keep the original 8800, or use the newer 8800 carbon fake?

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BB Curve 8500 :: Phone Not Compatible With App World - Updated It To Latest Software Using Desktop Manager

Mar 15, 2010

I dont understand why my blackberry is not compatible with the app world iv updated it to the latest software using desktop manager and nothing works also blackberry messenger doesn't work aswell can anyone help me out?

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BB Desktop Software :: Desktop Manager 6 / Incorrect Last Sync / Backup Time

Aug 22, 2010

I've been using DM6 for the last week or so and am very disappointed. It does not seem to remember the last time that I synced or backed up. The only time it remembers is the first time I synced my BB with it. Not such a big issue for syncing, but I like my BB to backup weekly...so once a week has passed after the first sync, it wants to back up every time.

DM 5.0.1 worked flawlessly, but since I am using Outlook 2010, I can't go back.Come on RIM, you can do better than this.Any suggestions on how to get DM to remember when it actually backed up or synced?

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BB Desktop Software :: Desktop Manager Is Forced To Close When Device Is Connected

May 22, 2010

Some bacis information:

Device: Bold 9700 v5.0.0.593
Device PIN: 2228EE7B
PC OS: Windows Vista Home Basic 32bit SP2
Desktop Manager Version: 5.0.1.18 (installed from CD)

Installation of the DM went through fine. When it is started up, the following message is displayed:

"Before you begin, verify that your current Blackberry device is connected to your computer."

When I connect the device to the computer via USB cable, DM is forced to close.

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BB Desktop Software :: Stopping Incoming Emails / When Connected To Desktop Manager

Aug 12, 2010

I, stupidly, recently upgraded to the new DM v6 when prompted to do so.Since then, I have not been able to prevent emails arriving wirelessly when my BB is plugged into the software.I WANT THAT ABILITY BACK! Ok, I realise I may be weird in not wanting to have to deal with emails twice (desktop AND on my BB) but I have been happily using my BB for untethered email only. So, the question is: how do I stop my BB receiving emails while it is plugged into the DM? (I've not yet tried rolling back to the previous version of DM as that kinda offends my sense of progress.

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BB Desktop Software :: 8300 Desktop Manager Fails To Synch With Yahoo Address Book

Jan 25, 2010

I have been synching both Yahoo Address Book and Yahoo Calendar successfully for months.Suddenly, Address Book no longer synchs.Yahoo calendar still works.The problem occurs aftew Desktop reads all the contacts.It halts while "Synchronization Progress reading from Yahoo Address Book" displays.That message has displayed for up to an hour with no progress.I then disconnect and halt Desktop.I can still synch Yahoo Calendar.I have not updated desktop or device software.

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BB Desktop Software :: Automatic File Upload Using Desktop Manager!!

Apr 12, 2010

i just wanted to know if its possible to set up their blackberry manager in such a way that it automatically uploads files to to a computer once connected to a network?

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