My first post to a message board ever! I love my BB, but not being particularly tech savvy, I have been slow going. I have a few questions I was hoping someone could help me with.
1. I set up my personal e-mail address and have that working great. Today I set up my work e-mail address via the enterprise server. My question is can I get those work e-mails to go into a specific e-mail folder rather than the catch-all message folder (which drive me nuts and is hard to read)?
2. I thought that once I set up the enterprise system it would automatically download my work-base calendar and contacts (Microsoft office) to my phone. Is that not the case? Is there something I'm missing? Am I supposed to download the bb software to my work computer as well and sync?
3. Is there a way to get my sent e-mails to go into a sent e-mail folder for the respective e-mail accounts? Or is there a way to format the look differently?
I use a Curve 8310 as my work BB (through an enterprise server) and recently acquired a Bold 9700 for my personal email accounts. I used the "Switch Device" option on my BB Desktop Manager, to trasfer contacts from my work BB to the 9700. All this was a breeze. Unfortunately what this also did was transfer my work email folders (all archive folders) on to the 9700. So in the email application on the 9700, if I select "View Folder" from the menu key, I see a whole bunch of archive folders. I have no use for these folders on the 9700 but cannot find a way to delete them.Is there a way that I can delete all these redundant email archive folders from the 9700?
Since this month, I have not been able to sync my BB calendar and contacts with my Yahoo account using the BB desktop manager. The process starts, but it never passes the address book part (it freezes and eventually crashes). I contacted Yahoo and they referred me to their Yahoo Intellisync. Which they don't support. I would switch to Google, but I recently changed my e-mail account; doing so one more time would be bad for business.
There was this app called Xcontact which was an excellent way to insert any contact info from the address book into emails/sms.. but it doesn't work on my bold 9700 .. can anyone suggest anything similar for it?
Randomly a few days ago, when composing emails I noticed my address book doesn't seem to be 'looked up'i.e. when I type in the To: box, the letter A or Ada...'Adam Smith' doesn't appear in the suggested contacts. None of my contacts appear at all!
This 'lookup' functions works fine for SMS but not email emails.I've updated with the latest software already
Carrier: Etisalat (UAE) Model: BB 9700 Software: v5.0.0.593 (Platform 5.1.0.147) Battery pull didnt work Loads of free file space on device and media card
Saw another thread about this but it was useless (thread=234574 but I can't post a url to it)Anyway, I got a BB 9700 recently. It's unlocked (orig from AT&T) but seems to be an enterprise version. Is there any way I can mod it so that I can use it with my IMAP email? I'm not much of a BB guy normally so I don't really know what tools are out there, etc. (I did find MFI Multiloader but I see that thing doesn't work for 9700).
I transferred contact data from my wife's BB9000 to my new BB9700 using BB desktop software 5.0. As a result in my new 9700 bold I got transferred old email account from original BB9000. I could Hide buy I could not delete it and every time I try to send email my BB9700 giving me option to use both new and old email address
How to get the option to activate the Enterprise Service on my BB9700 ? My company has the Enterprise Server App installed and working for most of there employees. My issue is that on my particular BB, if I go into Options/Advanced Options there is no menu item for activating the Enterprise app. Do you know if there is a download or something I need from my service providers (AT&T) to allow me to see/have this option on my phone?
Just out of the box but I cannot seem to find the ICON or this option (Enterprise Activation) under advanced options. A coworker did do a few things and I think activated the Blackberry email but I need access to corporate email and have the password for the blackberry server.
got myself into a bit of a tight spot here. i bought the bold 9700 in malaysia but want to use it in china. but apart from subscribing to china mobile's blackberry service, can i use the bold 9700 without their email enterprise service?
i have checked all the menus and options a gadzillion times, but there seems to be no way around setting up an email without going through the enterprise service.so, i just want to confirm that before i decide to either dump the phone or subscribe with china mobile's blackberry service
But heres the problem as you can see. Sometimes Enterprise Activation disappears, which then would make the perimeters 2,6,2. Which obviously won't work b/c its not set up that way.Anyone have any ideas why this happens? Or what I can do to make it completely gone forever so I can change my perimeters 2,6,2?
I acquired an unlocked T-Mobile blackberry 9700 late last year and had our IT admin guy in NY adding new user license to the blackberry server and then the besadmin had generated activation password for me. I'm using local mobile phone network in Vietnam (Vinaphone) and had installed its service book into my BB. Nevertheless, after having put in my email address and keyed in the activation password, after pressing activate for about 2 minutes of "Acquiring service connection..." my BB keeps on telling me that "Activation request failed. A service connection is unavailable" although the communication receptions signals from my local mobile carrier is strong and I can browse internet and accessing gmail or yahoo mail using my BB (which mean internet connection is available).
We're running BB Pro Software, version 4.1.4.17 in an exchange environment. We've been using 8900 handsets in the UK, over Vodafone for some time, and tyey work great... ...but now we have a new user who's bought a 9700, again over Vodafone, but this time in Germany. When he attempts to use enterprise activation he (eventually) receives "enterprise server has not responded to your activation request"
We've checked that his data plan is compatible with BES. So - how do we get this working? Do I need to upgrade to BES Express 5.0?
I am not able to receive emails after a security wipe. I am not receiving emails on my enterprise mailbox and when I am trying to configure the mailbox, it says unable to contact the server and every time i try to configure enterprise email a mail comes to my enterprise id with following message "This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server" and nothing happens after that. Even the other mailbox like yahoo etc are facing the same issue. After security wipe, I am not able to configure any of my mailbox on Bold 9780. I having been using this phone for last 8 months and it was working fine until last 3 weeks.
9700 Rogers wireless V5.0. The only option available for e-mail in setup is "I want to use a work email account with BES" and it's pre-checked. I've searched through the knowledge base and deleted CMIME and CICAL from the service book. However I'm running Desktop 6.0 (latest version) on Windows 7, and the knowledge base instructions for change at the desktop are only for versions 3 through 5. I can't find any for V6. So far no change to the device setup menu.
I went to set up my email for the first time I selected the enterprise server option by mistake. Now when I go back to email setup that is the only option that I have available for setting up email on my BB Bold 9700. Is there a fix that will allow me to get my hotmail and yahoo email accounts set up on my BB without having to take it to a service provider? I just updated my software on my phone today and that did not fix my problem.
Blackberry Bold SW version 6.0?How do I remove the message placed on bottom of my Entreprise email that say " Sent from my Blackberry"?Under EMAIL PREFERENCES: I've tried to clear the message under Auto signature. Also, I unchecked the use of auto signature. None of these actions took careof the problem.
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'. In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
I bought a second hand Blackberry Bold 9000 on ebay and I would like to setup my email account, but it ask for an Enterprise Activation password which I don't know where to find? It also says: "Contact your system administrator to find out wether an Enterprise Activation password will be provided, or if you need to install the BlackBerry Desktop Software. Who would be my system administrator and what steps should I take next to ensure the email is setup?
I have six email accounts and want to know if it is possible to move calendar entries to my default calendar from the other five. Well, I like my calendar to appear on my today screen but not just the default calendar entries, I want to truly capture my day on the today screen. With my limited BB knowledge I think this may be the easiest way to achieve what I am loooking for. Any suggestions would be greatly appreciated.
When I try to verify my password the setup email account shows the internet and enterprise accounts as it should. When I press the internet mail management icon, it just throws me back to the setup screen. It is in a loop.
I bought my gf a BOLD 9700. I live in Singapore and bought an officially unlocked BB. I ust bought the model only, not with a contract from any carrier.My gf uses her simcard but doesnt have a data plan. We dont intend to use the email functions.But we do want to have WIFI on my home network. Been already busy for a few days and have seen several sites and seems that a lot of people have problems with this issue.Inside my router I see there is an IP adress assiged to the blackberry and I see the mac adress of the BB. But the blackberry keeps saying Failed to obtain an IP adress.Other laptops and my IPhone connect instantly to this router.And how to contact the blackberry technical support? Or can I return the phone under warranty?Im not so familiar with blackberry's.I also tried it with my own simcard which does have a data plan with it. But the same problem exists.Already reset the router a thousand times and removed battery from the BB a dozen times..on the BB screen I also see the WiFi is connected to my home network router but the wifi logo doesnt light up.
I have just purchased the new blackberry but when i add a new appointment to my calendar and want to invite someone, I can't figure out how to add that contact.
I have activated three email account on my Blackberry 9900 (two outlook accounts and one yahoo account).I have activated one of the Outlook Email account via enterprise activation BES service on my Blackberry 9900.Another Outlook account have been synchronized from my Blackberry desktop manager.Yahoo account is configured with BIS service activation.When I go the Email Account management only the Accounts activated via BES and BIS service from device are visible but not the account synced from desktop.
I'm not sure if anyone else has had this happen but I keep having to add a contact twice when trying to start a new SMS thread.Here's what happens.Click Messages app>menu>compose SMS.I type the name of the person and click the center button.I have to hit the OK button twice for whatever reason to make it work.This results in me sending the same message twice.