BB Curve :: Email Setup - Only Providing Enterprise Server Option
Jul 22, 2011
Email setup? When I go to the Email Accounts setup page, it explains that I can activate my enterprise account by entering my email address and activation password. I'd be happy to do that, if I had an enterprise account, which I believe (cld. be wrong) is what companies use. I'm just an ordinary user, not using the phone via my company - but I can't see any other option on the setup page. Is there another way I can setup email?
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May 22, 2012
Somehow I do not have the "I want to create or add an email address" option but only the bb enterprise server option. Thus am not able to setup my gmail account as my address on my bb.
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Apr 24, 2012
where or how do I get an Enterprise Activation Password from Blackberry Enterprise Server to set up my email?
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May 8, 2012
I recently had to get a new blackberry curve 8530 through a warranty, and am not able to set up my email because I only have the enterprise server option. I did not have this issue with my old phone, which was the same model, and no changes have been made to my plan.
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Nov 6, 2012
I have jut received the blackberry 8520 from my mum who security wiped the phone just before I received it, now when I go to set up an email account only the enterprise server option is mad available and I am looking for the phone to be personal Internet aolution how do I change this.
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Jun 24, 2011
I bought a Blackberry Torch 9800 from a reseller and tried to setup email but the only option available is Enterprise. THe carrier, O2, can't help. How do I get all the email setup options back?The Torch was to replace a Bold stolen the day before. It was PIN protected but not backed up, nor did it have recovery or tracking software. Is there a way to trace it if it used again?
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Aug 2, 2012
I am renting a phone for holiday. The set-up option for e-mail only shows Enterprise Activation, which I acnnot use.
How do I get regular e-mail accounts set up?
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Oct 11, 2011
Blackberry Bold 9900
I have recently done a device switch to my new BB and two email accounts were part of the switch transfer.
One works fine, however my gmail acount has not been receiving messages. When I go into setup email I constantly get 'Cannot connect to server' and then it exits back to the setup menu. This means I cannot edit any email profile I have. Removing the battery and restarting has no effect.
Any way to delete the offending email account and re-add or getting it working.
Email Setup app 7.11.0726.1505
All apps ar eup to date
Free Memory:176963477 bytes
OS7.0.0 Bundle 1465
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Jul 30, 2011
I recently got my bb 9300 on a 29 BYO plan with optus.When I attempt to set up my mail account the only option i get from the set up wizard is "I want to use a work email account with a Blackberry Enterprise Server". get the other option which allows me to add my gmail accounts?
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Nov 14, 2011
what the pop and smtp settings are for Enterprise Email, or Blackberry Email?
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Jun 3, 2011
I just bought a used blackberry curve and I went to go set up the email when i came to find out that the only option is to use an enterprise email. How do I change this to a personal?
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Nov 23, 2011
I cannot setup email in my curve 8520 as it doesn't have email setup option
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Aug 19, 2010
I did a search, and I seem to be having the opposite issue many others have had. I am trying to setup a Blackberry Enterprise Server email address on my Blackberry 8530, but I only have the option to setup a personal one in the Email Setup Wizard. I do have a black berry data plan setup, my personal email is working fine on the blackberry, but I need the enterprise option to work with my work's email. I cannot find any support to detail why this is happening.
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Apr 21, 2010
I have had my curve for over a year now on my Orange contract. I have just been given a new Sim Card by my company. This Sim card is with Vodafone. I got my phone unlocked and the new Sim card is working fine for everything but emails. There isnt even an option to set-up the email accounts!!
I contacted Vodafone and they said that the phone had already been registered with an email server. Which it has beacause i was using it with my other Orange contract. All they could suggest was buying a new handset!! But surely that means if anyone sells their blackberry handset, the new owner wont be able to use email, this cant be right.
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Jun 24, 2011
I'm trying to set up my Exchange email with the Enterprise Server, but when I go into the Setup Wizard and then email setup, I get a screen that says: Status: Initializing service (Desktop) with the word "Cancelling" above that. I can'tget past that screen to input my password. Any ideas how to correct and move past this screen?
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Oct 3, 2012
I just got a Curve 8520 and I can't find the option to set up my email account. I just get the enterprise activation option in the set up.
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Jul 8, 2011
Brand new 8520 on vodafone PAYG UK. email setup wizard says select option "I want to create or add an email address" but the only option available is "I want to use a work email............" which I don't. Have not setup WIFI yet could this be the cause?
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May 12, 2011
Can I set up email on the 7100g without the enterprise server activation?
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Dec 19, 2011
I want to setup email connection. On this 9360 I do not have any Connection Assistant so I use "setup" mode and "mail accounts" options. Usually (as on my previous Curve 8520) I used to have two options when entering there :
- Use my own email address (personal address) or create a new one
- Use my Enterprise email address
But when I launch Email setup on my curve 9360, I have only the Enterprise option so that I Cannot setup email! My 9360 runs under OS 7.
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Dec 21, 2011
I am not able to receive emails after a security wipe. I am not receiving emails on my enterprise mailbox and when I am trying to configure the mailbox, it says unable to contact the server and every time i try to configure enterprise email a mail comes to my enterprise id with following message "This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server" and nothing happens after that. Even the other mailbox like yahoo etc are facing the same issue. After security wipe, I am not able to configure any of my mailbox on Bold 9780. I having been using this phone for last 8 months and it was working fine until last 3 weeks.
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May 8, 2015
Yesterday my LG G3s requested an update where everything seemed to change a bit. My buttons changes to triangle, square and circle. Some other animations as well. I then used the YouTube app and realized there was no 1080p option anymore. Not only that but videos that have only 1080p quality (yes there are some of those) are suddenly "unavailable on this device".
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Jun 29, 2011
I went to set up my email for the first time I selected the enterprise server option by mistake. Now when I go back to email setup that is the only option that I have available for setting up email on my BB Bold 9700. Is there a fix that will allow me to get my hotmail and yahoo email accounts set up on my BB without having to take it to a service provider? I just updated my software on my phone today and that did not fix my problem.
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Mar 12, 2010
I bought a second hand Blackberry Bold 9000 on ebay and I would like to setup my email account, but it ask for an Enterprise Activation password which I don't know where to find? It also says: "Contact your system administrator to find out wether an Enterprise Activation password will be provided, or if you need to install the BlackBerry Desktop Software. Who would be my system administrator and what steps should I take next to ensure the email is setup?
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Jun 7, 2011
My wIFI now works and has for a few days now but my Blackberry Enterprise Server is still not connected.
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Nov 3, 2011
How do I add my mailbox to the Blackberry Enterprise Server?
I am trying to get my Outlook email on my phone, and when I go to Device Options, under Enterprise Email, it says that Enterprise email services are currently unavailable because my administrator has not added my mailbox to the BlackBerry Enterprise Server.
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Oct 18, 2012
I am struggling to find out how to deactivate my Enterprise Accounts. I made a mistake in setting this up and now I want to remove the accounts, but I dont know how to.
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Feb 22, 2010
I have a phone from my company that I no longer use. Seems like the enterprise server hijacked the phone. How can I get it to where it was before? Or unlock it.
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Aug 20, 2010
Out of no where, all my connection is lost. I go to service status and it says my blackberry internet service, enterprise server, active profile, ssid, type are all "not connected" how do I connect them?
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Oct 16, 2012
When I try to verify my password the setup email account shows the internet and enterprise accounts as it should. When I press the internet mail management icon, it just throws me back to the setup screen. It is in a loop.
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Mar 31, 2010
I have a new-to-me device, after my original Curve 8530 had to be sent back to the carrier. I restored old settings from a backup re Desktop Manager, but now there are messaging problems. One, my setup folder doesn't have an e-mail setup option. Two, in "Email Reconciliation" option, only chloice I have is to change the e-mail account on "Message Services" drop-down. Related to that, if I'm in "messages," my Options screen lacks "Reconcile Now."
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Jan 5, 2012
In attempting to set up my email on my new (first timer) 9300 I only getting the option of setting up an enterprise account.
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