BB Torch :: Remove Old Email Account?
Jul 28, 2012
An old gmail account shows up on my Torch 9800 in Setup-->Email Accounts as an Enterprise Account. It also appears as an Enterprise Activation icon on my Torch screen. Finally, it appears on Contacts-->Select Contact List. This gmail account was once on my Torch as an Internet Mail Account, but I deleted the account (from gmail and from the Torch). It no longer exists as far as Google is concerned. It never was and never should never have been an Enterprise Account, and I don't know how it became one. How can I completely wipe this gmail account from my Torch?
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Mar 24, 2012
I have recently synchronised my old Blackberry curve with my new Blackberry torch and unfortunately an old defunct email account has been transferred across - there was no way of removing this prior to the transfer.I have created a new email account and receive emails to this address, however, when I try to send an email, I have the option of chosing which account I use to send this from. I can cope with this, but what I cannot do is forward a received email onto someone else as my phone just appears to automatically select the old email address as the default one and I no longer have this email account. I cannot remove this from my phone as when I have tried to "delete an email address" the old address is not shown anywhere no matter where I have looked.
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Jul 14, 2011
I am having trouble deleting the icon for my personal email account from my (work) Blackberry Torch 9800.
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Jan 31, 2012
When I set up my DroidX, I set up my e-mail account using my Verizon.net email account. I would like to remove this account, but can't find how to do this under the e-mail app settings, nor does the Verizon account show up under Accounts
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Aug 6, 2011
I wish to remove an e-mail account from my phone.
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Dec 14, 2015
Just got my XL and started setting up my email. Somehow now I have two identical email accounts: one is my gmail account, another is Outlook that actually points to the same gmail account. How can I get rid of the outlook one? also I am trying to setup a corporate email and it's just not taking it.
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Apr 1, 2015
I am new to Android, I have a Samsung Galazy S5, recently upgraded the software. I have 2 email accounts that I use 2 different icons to access. in Gmail app, i can have both email addresses appear, I added 2nd email address, but don't like the way it works, and want to go back to how I had it before, but I am unable to delete the 2nd email address within Gmail. They say from Gmail, go into Settings, Accounts and Import, Check mail from other accounts, and delete the one I want to remove. I don't have the Accounts and import option. I have gone into my Email through settings and removed the 2nd email all together, but it still appears in my Gmail app..how do I get rid of it from Gmail? I want to have to apps, 1 for Gmail and another for 2nd email address.
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Sep 9, 2010
I set up my earthlink.net account on my phone so I could send one pic to my PC and now I cannot get it off! I cannot find any option on my Curve to set up an email account. I deleted my login and password for my email account on my phone; I deleted the CIMIME from the Service Book and deleted something called BIS 5 from somewhere. I'm still getting emails on my phone. I sync my calendar with Outlook and the same email address so I haven't gotten rid of CICAL in the Service Book.
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Sep 23, 2011
How can I remove my mail account from my email option. I am using android 2.1 .
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Jun 27, 2014
I have been trying for months to sync my iPhone mail, contacts and calendars with Microsoft Outlook (Office Standard 2007). Now I find a new "Outlook" account in my iPhone email. I need to remove that Outlook (a new Microsoft email program?) and start over. As long as that new Outlook account is on the phone, my iPhone icon is useless.
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Jun 1, 2010
I recently upgraded to the Tour from the 8830 at work. My IT dept transfered all my information and there is a gmail email account icon, but the account doesn't work. I set it up again in the Email Setup section, but its not working. I removed what I did and the gmail icon is still there, but doesn't work. Can anyone help? My IT dept rep is an absolute ***** and has done nothing to help me with this problem besides telling me "well, I guess you just can't use Gmail on this phone", which is absurd since I could use it on the old one, so I know BB supports it.
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Jan 3, 2016
I'm afraid to delete one of the accounts because the warning that comes up states that pressing delete will remove the account and all saved files on all my devices. This would be thousands of stored emails on my laptop. I just want to remove the duplication of the account not marked default on my s6.
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Jun 24, 2011
I can't remove my email account on my Bold 9780. I have read through a few discussions but can't find anything that works. "Options" has no option for disabling any account.
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Oct 2, 2011
know if i can remove an email account without resetting the phone ? I accidently got my gmail account wrong when i registered for the samsung hub, now in my samsung account the email is wrong i tried to remove it but it says i have to reset my phone wich will lose everything i have took days to install
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Sep 21, 2012
I have a second hand blackberry curve. The previous owner thought everything had been cleared but I started receiving his emails the other day. I took the phone into a phone shop and they cleared the phone again but I am still receiving his emails. When you go to email setup the only address/account showing is my email, so I can't just disassociate the phone from his account that way.
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Jul 21, 2011
The changes made to the email account mechanism is causing me grief. Who thought it would be a good idea to remove the functionality to assign each email account their own notification ringtone? I use this as a tool to know when an email is from my personal account or from my work account. Now I have to pick the phone every time to find out which it was. That was dumb of Motorola. It need to be returned to it's previous level of functionality. I speaking of the corporate email accounts specifically.
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Feb 20, 2012
how do i set up an e-mail account to be a default account if i have multiple e-mail accounts on my blackberry(torch 9800)?
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Nov 10, 2011
I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.
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Aug 2, 2011
After a short time on an Android device (which I quickly got rid of) I am now back on a BlackBerry. I used to have a Bold, now I have a Torch.Now the problem is the following: on the Bold I had one BES email (I am the IT Manager of my company) and three BIS accounts (private mails).I moved the BES account on the Torch, no problem, but the three BIS accounts do not move for some reason.
I go to Setup=>Email accounts and the device reports correctly that "A new BlackBerry device has been detected. you mustmove email account(s) to resume email delivery to your BlackBerry device. Email delivery to your old device has been stopped."Following the list of three email accounts I want on the Torch.
I click "Move" and for any single email I have a screen that says "Device change successful. Validate your email account"I type email password for each account, click "continue", receive the message "Your password has been successfully validated.", click OK and exit setup and nothing happens.I still have the BES account but there is no trace of the three BIS accounts.I go back to Setup and the procedure starts again from the beginning.I am on Vodafone UK and the three email accounts are on Apple MobileMe (@me.com)
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Jun 17, 2011
When I try to set a email account on my torch the phone crash
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Apr 13, 2012
Every time I touch the email icon to add another email account my phone freezes up completely
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Dec 3, 2011
Last night my phone kept rejecting my password which caused a security wipe out on my phone. Surprisingly my 2 email addresses were still on the phone when I tried to set up my email account via the set up option. everytime I entered the passwords to my email accounts I keep getting a message saying "sorry, unable to continue your session it does not give ne the option to delete these accounts and re-enter them and now I am unable to use my email on my phone.
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Dec 8, 2011
It would seem there is a bug in 6.0 Bundle 2647. I go into setup/email ccounts/internet email. After selecting internet email, it simply returns o the setup dialog. I cannot seem to get to a screen where I can delete my gmail account
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Oct 13, 2011
I had a message from Blackberry asking me to verify my email 3 days ago while all these problems with Blackberry were happening. When I go into email account I'm asked for my user name and paassword. Blackberry doesn't seem to recognize these any more, so now myemail has completely disappeared from my Blackberry (Torch 8900 with latest 6.00 update on it). I've spent over 2 hours trying all sort of things, including the '3 steps' thingy, but I can't do step 2, and it's still asking me for my username and password which it doesn't like!
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Apr 26, 2011
It was working fine earlier but all of the sudden my sms's had started to come up in the email account set. How do I remove that, I have not even checked the show text messages icon in the inbox management. I am using bb torch.
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Feb 27, 2011
My hotmail account (which I use it to register BB ID) just got blocked I want to know if I can change my registered email related to my BB ID?
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Feb 3, 2012
i need to change the email account on my phone but cant figure out how
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Jul 28, 2012
I used the 'arset' command recommended on this forum 2 weeks ago to delete an old gmail contact list from my Torch 9800. It worked. I had already deleted the gmail account itself from the Blackberry. While I was at it, I used arset to delete a couple of other old contact lists. It all worked beautifully until I realized there were some contacts on one of those old lists that I needed. So this morning I did a restore of my device from prior to using arset. The problem now is that the old email address I had deleted is back on the device home screen but does not appear in the list of email accounts on my device, even though in Setup it shows "Email Accounts (3)", Only two are in the actual list. So how can I delete the account if it doesn't appear in the list of email accounts?
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Nov 2, 2010
I need to access my email settings but can't remember my username or password. What do I do?
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Jan 3, 2012
I cannot connect to my email account on my Torch. To do so I need to log in. I keep getting a message that I cannot connect to the server. It is possible that I am using the wrong username or password. Is there anyway I can access this info from my computer?
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Nov 28, 2011
Blackberry sent a message it could not authenticate account password and e-mail. It is same account, password and e-mail as it has been for last two years. IT guy says change to Iphone or Android - less interface problems.
Have followed directions to a "T" and it still says "invalid e-mail address or password." IT guy confirms both still same and I can still access e-mail by laptop. In putted server host etc'' just as requested.At a loss as to how to set up e-mail FYI - yahoo and Google set up seamlessly just not with outlook. Have not had issue for past two years.
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