I had a message from Blackberry asking me to verify my email 3 days ago while all these problems with Blackberry were happening. When I go into email account I'm asked for my user name and paassword. Blackberry doesn't seem to recognize these any more, so now myemail has completely disappeared from my Blackberry (Torch 8900 with latest 6.00 update on it). I've spent over 2 hours trying all sort of things, including the '3 steps' thingy, but I can't do step 2, and it's still asking me for my username and password which it doesn't like!
I have been sending and receiving emails with my bold 9900 for months with no problems. A couple of days ago I got an email from blackberry asking me to verify my password. I have since done this and reset my password but still get the message 'unable to log in' when I try. I have done a battery pull, but still can't login or receive emails.
I'm creating an email account on 4S, iOS 5.1.1 and when it comes to pop-up verifying SSL part (Below) and it require to verify 2x inorder for the email account to be set up.
Cannot Connect Using SSL
Do you want to try setting up the account without SSL?
Does anyone knows why? Need advice urgently, thank you.
I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.
After a short time on an Android device (which I quickly got rid of) I am now back on a BlackBerry. I used to have a Bold, now I have a Torch.Now the problem is the following: on the Bold I had one BES email (I am the IT Manager of my company) and three BIS accounts (private mails).I moved the BES account on the Torch, no problem, but the three BIS accounts do not move for some reason.
I go to Setup=>Email accounts and the device reports correctly that "A new BlackBerry device has been detected. you mustmove email account(s) to resume email delivery to your BlackBerry device. Email delivery to your old device has been stopped."Following the list of three email accounts I want on the Torch.
I click "Move" and for any single email I have a screen that says "Device change successful. Validate your email account"I type email password for each account, click "continue", receive the message "Your password has been successfully validated.", click OK and exit setup and nothing happens.I still have the BES account but there is no trace of the three BIS accounts.I go back to Setup and the procedure starts again from the beginning.I am on Vodafone UK and the three email accounts are on Apple MobileMe (@me.com)
Last night my phone kept rejecting my password which caused a security wipe out on my phone. Surprisingly my 2 email addresses were still on the phone when I tried to set up my email account via the set up option. everytime I entered the passwords to my email accounts I keep getting a message saying "sorry, unable to continue your session it does not give ne the option to delete these accounts and re-enter them and now I am unable to use my email on my phone.
It would seem there is a bug in 6.0 Bundle 2647. I go into setup/email ccounts/internet email. After selecting internet email, it simply returns o the setup dialog. I cannot seem to get to a screen where I can delete my gmail account
It was working fine earlier but all of the sudden my sms's had started to come up in the email account set. How do I remove that, I have not even checked the show text messages icon in the inbox management. I am using bb torch.
An old gmail account shows up on my Torch 9800 in Setup-->Email Accounts as an Enterprise Account. It also appears as an Enterprise Activation icon on my Torch screen. Finally, it appears on Contacts-->Select Contact List. This gmail account was once on my Torch as an Internet Mail Account, but I deleted the account (from gmail and from the Torch). It no longer exists as far as Google is concerned. It never was and never should never have been an Enterprise Account, and I don't know how it became one. How can I completely wipe this gmail account from my Torch?
I used the 'arset' command recommended on this forum 2 weeks ago to delete an old gmail contact list from my Torch 9800. It worked. I had already deleted the gmail account itself from the Blackberry. While I was at it, I used arset to delete a couple of other old contact lists. It all worked beautifully until I realized there were some contacts on one of those old lists that I needed. So this morning I did a restore of my device from prior to using arset. The problem now is that the old email address I had deleted is back on the device home screen but does not appear in the list of email accounts on my device, even though in Setup it shows "Email Accounts (3)", Only two are in the actual list. So how can I delete the account if it doesn't appear in the list of email accounts?
I cannot connect to my email account on my Torch. To do so I need to log in. I keep getting a message that I cannot connect to the server. It is possible that I am using the wrong username or password. Is there anyway I can access this info from my computer?
Blackberry sent a message it could not authenticate account password and e-mail. It is same account, password and e-mail as it has been for last two years. IT guy says change to Iphone or Android - less interface problems.
Have followed directions to a "T" and it still says "invalid e-mail address or password." IT guy confirms both still same and I can still access e-mail by laptop. In putted server host etc'' just as requested.At a loss as to how to set up e-mail FYI - yahoo and Google set up seamlessly just not with outlook. Have not had issue for past two years.
I have recently synchronised my old Blackberry curve with my new Blackberry torch and unfortunately an old defunct email account has been transferred across - there was no way of removing this prior to the transfer.I have created a new email account and receive emails to this address, however, when I try to send an email, I have the option of chosing which account I use to send this from. I can cope with this, but what I cannot do is forward a received email onto someone else as my phone just appears to automatically select the old email address as the default one and I no longer have this email account. I cannot remove this from my phone as when I have tried to "delete an email address" the old address is not shown anywhere no matter where I have looked.
I have set up a new email account on my phone but the old one still appears as an icon etc. I have read forums about deleting the old email by going to:Options ---> Device ---> Advanced System Settings ---> Service bookBut somehow the old email has a padlock icon next to it and cannot be deleted. It says, 'The service record cannot be deleted due to your Firewall settings. Contact your wireless service provider for more information.'Could somebody advise me further because
I cannot set up a particular email which is a yahoo email. I was successfully able to setup other yahoo emails. I remember that this particular email was linked to a former blackberry which was stolen about 19 months ago. Now I have another blackberry on another network service provider and it keeps saying update failed. I am starting to suspect that perhaps the email is still linked to that blackberry ....
I have a blackberry that belonged to my wife and I am now going to use it. I have reset the factory settings and tried to register my email account on the phone. When doing this I get an error message that says, 'the user names is invalid. A user name must be 4 characters or more'. I wasnt provided with the email company providers to select from as usually happens and my username is more than 4 characters.
I can't setup email function in my new Torch. When I press Setup--> Email Accounts-->Internet Mail Account, the device just jump back to the Setup screen. But it allow setup for Enterprise Account.
I have an email account on my BB Torch 9800 that has been deleted yet still appears on the menu. Have removed battery twice to refresh but still appears. It is interfering with another account.
I'm not receiving any mail anymore from one of the two email addresses I have on my Blackberry Torch. I recently changed the password online for that email, but not on the blackberry website yet because I fail to log in. when I enter my username, or PIn, it says it will send the info to my device, but that obviously doesn't work. How to proceed?
All of a sudden I stopped receiving emails ona specific account on my BB, however, I can send emails from the same account and are received and are received on my PC.I have send testing messages from all my other accounts and all are functioning weel, however, this specific account, does not received email on my BB, and this happened all of a sudden.
Have tried to go to the message /setup icon and clicked menu to open the Internet Mail Account ,but its not responding or opening so that I can change the password.
My email accounts are getting hacked continously from past 5 days. I have accessed my email accounts from 2 pc's, one from my home pc and one from my office pc, and this are hotmail and yahoo email account. I have also configured my email account on my blackberry 9800 torch. Surprisingly, when first time my email account was hacked I received information about my account from alternate email id, and I safely reset my hotmail password but am still able to receive email on my blackberry. So, if I had reset my email address then in my blackberry 9800, shouldnt it ask for password to login to the email, since i reset it. The same incident has happened for past 3 times and I dont have clue whether its the blackberry (RIM) service problem or the Vodafone carrier that I am using, since vodafone might be getting all the information related to my email account and its password, when I login on blackberry?
