BB Bold 9000 :: Resetting Unopened Message Count To Zero?
May 2, 2010
For some reason I have ended up with the unopened message count showing one unopened message. There are no unopened messages on my device. I have cleared the Messages database using the desktop software but the device is still showing one unread message despite there are no messages on my device at all.Any idea how to reset the counter to zero?
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Sep 6, 2011
Curve 9330 - Unopened Message count Indicator will not reset to zero - have opened, deleted all messages - also checked folders - when a new message arrives it adds on to the old number and will delete when opened returning to old number?
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Feb 17, 2010
There is one thing that drives me insane about my BB 9000 and that is when displaying the time it takes into count the time zone. When I travel my BB is also my clock. So when landing into an airport that is in a different time zone I have to take that into count. For example I live in CST, so landing into a EST city I have to go into my option and change the time zone from CST to EST. If I don't then I am am an hour slow.
Now I see there is an option in Options => Date/Time called "Date/Time Source". I have this selected to "Network". This doesn't seem to help. I do see that it updates based on the network but the time zone is still in effect. For example;
Time Zone: CST
Time: 2:30 PM
Network time: 3:30 PM
Is there a way to force the BB not to take into count time zone?
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May 4, 2012
Problem Description: My device did a sw update last night. This morning when I went to put on the device, Steps Count was at Zero (As Expected) and Calorie Count was at 3500. I would tyically see a count of 500 - 600 in the morning. When I took off the device last night it was at 3100. So i am assuming that the unit did not reset the calorie counter at midnight.Any Thought MOT Guys?HW: MOTOACTV 8GBSW: MA 1.6.13 N8
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Jan 3, 2012
On the main display 18 ( SMS and MMS) message count is displayed. However, after reading all messages, the 18 messages icon remains on the main screen . How can I re-set this to 0?
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Jul 25, 2010
I recently moved from US to India and brought with me my favorite Storm 9530. In US I had Verizon as my carrier and I switched to Vodafone in India. Before I switched to Vodafone, there were 5 unread/unheard voice messages and hence my Storm was showing 5 o_o on home screen. After I switched to Vodafone, this count did not reset. I tried all over the web for a solution to remove this notification from my device, but did not find any workable solution.According to my understanding, I thought the count will automatically reset once I activate my Vodafone voicemail, but after I signed up, I realized that Vodafone India does not use "Device Notification" method for voicemails, but sends a SMS everytime you have a VM. With the result, the older count that has been set in my device never gets reset or reinitialized.Is there someone who can give me a solution to reset this? Is there a way/software that will let me access the internal data structures of the device and reset it. My carrier, Vodafone India has already informed me that they cannot help me with this.
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Jul 21, 2010
I'm experiencing a weird glitch that no one (including tech support at Verizon) seems to be able to figure out. I have a gmail account set up on my Bold 9650 and everything works properly EXCEPT that I cannot get it to show me the message count of unread messages (which usually should show up in parenthesis when I scroll over the account envelope icon). It seems that this is an issue with the Bold 9650 in particular because I have gotten the gmail unread message count to work on other blackberry devices, but not my (or another friend's) Bold 9650.
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Jan 25, 2010
I also noticed that after i updated my software whenever I receive a message, the display message indicator at home doesn't indicate the total number of text message i receive but rather it displays the number of contacts who sent me messages. like for example contact A sent me 2 messages. It will only appear as 1 and not 2. how do i solve this problem? Do you experience the same?
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Aug 18, 2010
well my blackberry bold 9000 has the nuked berry problem, i think. so i follow the 101 guide and it works succesfully, to a point, and then fails. when the loader begins to load "modules", the blackberry resets, and my whole process is messed up. any suggestions?
it displays this msg:Unable to reconnect to the device during a multi-stage load operation.
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Mar 22, 2010
At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails
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Mar 22, 2010
At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails but I have yet to find a solution.
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Sep 11, 2010
Is it possible to turn off both the new message indicator (red asterix) and the new message count?I would like no message indicators to appear on my blackberry home screen.
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Jun 28, 2010
Blackberry 9000 Bold version 5.0.1, using windows 7, Outlook 2010 Trying to synchronize after uploading all updates but getting error message after trying to configure calendar, tasks, address book and memo pad. New computer trying to get BB to sync for the first time.
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Aug 22, 2010
I upgraded my Bold 9000 to v5.0.0.592 (Bundle 1004, Platform 5.2.0.57) to see if that would fix a power drain problem. Since then I've had an icon indicating an unopened SMS or MMS, but I can't find this phantom message to open it.Settings:Messages, Menu, Options, Inbox Settings, Email Accounts: all are ticked. Other Messages Types: SMS And MMS is not ticked.
Messages, Menu, Options, General Settings, Display Message Count: Unread. Display New Message Indicator: Yes.From the desktop, the SMS and MMS application shows the following text at the bottom: "(1) SMS And MMS", but when I go in, there are no unopened (yellow speech bubble) messages, only 1 opened (white speech bubble) SMS (it's in the SMS SIM Card Inbox). If I choose Menu, Mark Unopened on that SMS, the icon indicates 2 unopened SMS or MMSs; I then open it and the icon shows 1 unopened message; so it's not message.There are no unread messages when doing the following search SMS And MMS, Menu, Search, leaving everything as default except for Show which is changed to Unopened Only, Menu, Search: "Search Results (0), * No Messages *".There are no unread messages when viewing the following folders: MMS Inbox, MMS Outbox, SMS Conversations, SMS Inbox, SMS Outbox, and SMS SIM Card Inbox. I also checked all the other folders, no unopened messages there either. There are also no unread messages at Menu, View Saved Messages.After shut downs or battery pulls, I always also get the white on red asterisk indicating a new unread SMS or MMS. Doing a battery pull while the BB is on doesn't fix it either, nor does rebooting by holding the alt and right shift keys and pressing the del key.Changing the theme doesn't fix it either.Since upgrading didn't fix the power drain problems, and I've read online of others with similar problems since upgrading to 5 (not all of who've been able to fix it), should I downgrade back to 4?
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May 10, 2010
I just received the "white screen of death" with the new operating system for my tour. I had to go to the Verizon store just to get access to my phone. After rebooting my phone told me that I had 35 new texts and a number of unread messages. I have tried everything short of deleting all of my messages. Does anyone know how I can fix this problem?
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Jun 13, 2010
When I upgraded to BB OS 5.0 I now have my message indicator default is 10 unread messages. I have gone into SMS, Email, missed calls and have asked to have all messages marked as prior read and it doesn't go away.
so if my day starts with 10 messages marked as unread and I get new ones thru the day it goes up and as I read these messages it goes down BUT never goes below 10.
If I have to reboot due to an app upgrade It may go up, not always but sometimes, I am now @ a steady 14 unread messages according to my message indicator. I really have NO unread messages
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Dec 14, 2015
For my work email, (Exchange) I have a tile pinned on my home screen. The message count is showing 8 on the icon. All messages have been read, but the message count is not updating. It shouldn't have anything for the message count now, but it is showing 8.
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Apr 12, 2012
On my 4S I don't get a text character count unless I turn on the text message subject field.
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Dec 23, 2011
How do I change the voice mail greeting message on my BB 9000 Bold??
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May 15, 2010
I just got a new BB 9700 and I'm pretty good when it comes to Blackberries. But I have no idea what this blue icon is. I thought that it had somethin to do with missed calls but now I don't quite think so.
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Aug 2, 2011
My little message notification icon doesn't count how many new messages I have anymore... Not that it's a necessity, but all my other notifications still count, why doesn't this one how to get it to work properly again?
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Feb 5, 2010
my new message indicator will not go away. i have no unopened items (even have used Search to try to find them). In the main menu, it always shows a (1) in front of my email address even if i delete all emails.
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Feb 15, 2012
Why is there no way to look at your phone and tell how many text messages you have with out having to go into you text message? I had a samsung charge that had this feature and it was great option. When you are getting emails all day and calendar appointments notification showing up. It is easy to miss text messages notification.
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Jul 23, 2010
A few weeks ago, my Blackberry got an error 507 screen overnight and I had to wipe the device. I am currently using the latest release of 5.0 and last night my phone was working fine. When I woke up this morning, my screen had the "App error 205" message on it. That is two failures in one month now and I have to go to work in a few minutes so I won't even have time to wipe my device to at least have a working phone for the day. Does anyone have an idea why this junk keeps happening?
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Jul 13, 2010
So obviously my text message icon is gone, i tried "show all" and going into message options and changed email/sms to seperate. But it hasent done anything! Ive changed my themese changed between theme controlled and seperate, and still nothing, i did show all atleast 10 times and it still hasent shown up.
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Jan 7, 2010
I have an unread message icon with a little red circle on my screen. Tried pulling the battery. Have checked all my messages and folders. There are no unread messages. Even updated my Blackberry Desktop.
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Aug 4, 2010
Although I have set up my emails on my Bold 9000, and I receive mail ok, when i want to reply i get a message "No message services configured. You will only be able to save draft". What have i done wrong with the setup?
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Aug 20, 2010
I upgraded the software on my bold and now I can't send or forward any email. It says that I have to set up the message service.
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Aug 13, 2010
I'm using blackerry bold 9000.every time I reboot my phone (tried a few Alt/Shift/Deletes and a battery pull) I get the error after the security check on startup."Uncaught Exception: Java.Lang.NullPointerException" this always appears everytime i restart my phone.
- the SMS and MMS icon is lost.
- i cannot find my sms outbox messages.
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Jul 6, 2010
when i try to send a text message i get a red clock and the message is attending and is never send.
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Dec 16, 2015
My live tile for Outlook was working until the update. When I get a new email, I don't get the unread message count on the live tile. This worked before the update. I also removed the email account and re-added it, but the message count does not show up on a new email.
I do get the alert sound when I get an email along with a notification, just no count on the live tile.
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