BB Storm 9500 :: Support With Resetting Voicemail Count?
Jul 25, 2010
I recently moved from US to India and brought with me my favorite Storm 9530. In US I had Verizon as my carrier and I switched to Vodafone in India. Before I switched to Vodafone, there were 5 unread/unheard voice messages and hence my Storm was showing 5 o_o on home screen. After I switched to Vodafone, this count did not reset. I tried all over the web for a solution to remove this notification from my device, but did not find any workable solution.According to my understanding, I thought the count will automatically reset once I activate my Vodafone voicemail, but after I signed up, I realized that Vodafone India does not use "Device Notification" method for voicemails, but sends a SMS everytime you have a VM. With the result, the older count that has been set in my device never gets reset or reinitialized.Is there someone who can give me a solution to reset this? Is there a way/software that will let me access the internal data structures of the device and reset it. My carrier, Vodafone India has already informed me that they cannot help me with this.
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Jan 10, 2010
i have a blackberry storm on o2 in the uk on pay as you go, i have no blackberry tarriff, all i want to do is to be bale to find the facebook.axl file and Internet.axl file, so i can tranfer them through desktop manager, and also bolt browser, because i cant do ota i need to just tranfer them through the computer, can anybody help me please
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Apr 21, 2010
Has anyone purchased the Jabra CRUISER and actually got it to work with Voice Commands on the Storm II 9550? I can answer calls but it will not respond to placing a voice command. I receive no "Say a command" prompt.
Any replies would be appreciated as I am on the second one and I do not think it's the Jabra now...The Jabra CRUISER does support Voice Dialing
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May 4, 2012
Problem Description: My device did a sw update last night. This morning when I went to put on the device, Steps Count was at Zero (As Expected) and Calorie Count was at 3500. I would tyically see a count of 500 - 600 in the morning. When I took off the device last night it was at 3100. So i am assuming that the unit did not reset the calorie counter at midnight.Any Thought MOT Guys?HW: MOTOACTV 8GBSW: MA 1.6.13 N8
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May 2, 2010
For some reason I have ended up with the unopened message count showing one unopened message. There are no unopened messages on my device. I have cleared the Messages database using the desktop software but the device is still showing one unread message despite there are no messages on my device at all.Any idea how to reset the counter to zero?
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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May 4, 2010
My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.
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Apr 5, 2010
If I have my phone stolen or I lose it, will Verizon replace my Storm 1 with a Storm 2, using my insurance?
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Apr 17, 2010
I recently updated the software on my Blackberry Storm 9500 to version 5.0 and now i cannot send mms (though I can still receive mms).I have spent over 4 hours on the phone with my carrier (Vodafone) and they have no idea why I can no longer send mms. I tried downgrading the software and found I could send mms again.Is there any way of fixing it so i can have the newest version of software on my Blackberry and still be able to send mms?
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Feb 24, 2012
My phone keeps on resetting itself over and over again. How do I stop it??
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Jan 18, 2010
i have a unlocked blackberry storm for tmobile i can send and recieve texts and the internet works fine, however when i try to call it says no channel/circuit avaliable. i went to india for a few weeks and calling worked just fine there is there any way to fix this problem?
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Jan 23, 2010
I'm having is when I go to send the service books to activate email I keep getting update failed I tried the diagnostic test and manually sending the books. I was wondering if I can replace the verizon email service books with att's books also if that is possible what books will I look for in crackutil any help is appreciated
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Feb 11, 2010
Has a Storm and it just shut off on. When I pull the battery, the red light comes on for a few seconds and the screen and buttons light up. Then, it starts over. 20 minutes later and it's still in that same cycle.
It's rocking Verizon's official 5.0 and she doesn't do anything to modify or hack it. I've never encountered this before.
I'm wondering if the OS became corrupt, but we're @ Red Lobster and there's nothing I can do now.
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Jul 31, 2010
I'm having problem with my storm phone ever since it was dropped in water. I left it to dry for a week. Since then I replaced my battery and the phone came on with the clock and then the screen showed up. and could not do anything. Then the screen went black. Now when I try to recharge it only a green light appears and nothing else. Did I kill my battery and is the phone no longer good or it's just my screen and i can replace it.
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Mar 11, 2010
I am a customer of Verizon Wireless in the USA and have recently had a brand new phone sent to me. I live in Canada so I have to manually activate my phone. I have no problems doing the manual activation to allow me to make and receive calls. However, I cannot register my phone to get my data usage set up. After hours of troubleshooting over the phone with Verizon, they've some up with the conclusion that I have to be in the US, and on the Verizon network to register the phone. I have always been on the global data plan. So, basically right now I'm with a smartphone that has zero smartphone capabilities. is another way to get this phone activated.
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Jun 7, 2010
Somtimes when reading a text or using camera my Storm will re-boot and when it comes back up it will say the battery is dead. This happens after its been on the charger all night. The only way to fix it is to use quickpull. Which i have set to re-boot everyday at 5am.. Could my battery be going bad or what?
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Jan 6, 2010
So my old, wine covered Storm is gone and I got a brand new replacement from Telus today. Hurray! I backed up the old phone and restored it backup on the new one, but all my third party apps are gone (Telus told me that they should transfer, but I was skeptical). Is there anyway to get these back without having to re-download them all? There's two or three that I actually paid for... it would suck to have to re-buy them!
I'm looking at BlackBerry Desktop Manager, and there's an option to import 3rd party apps from the old phone to the new one, but you need to have both phones at the same time I think. Not too handy!
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Jan 23, 2010
For the past 4 or 5 days I am waking up to find my 4 E-Mail accounts wiped off my Storm. I add them again and by the nex day they are all gone again. I went to a Verzon Service center and they were at a loss as what to do. They suggested I go home and call a Verizon tech to walk me through a hard reset. I insisted on calling from the store which clearly irrritated the employees there. When I spoke to the tech at the 800 number she was incredulous that they wouldn't help me at the store. She asked to speak to the supervisor there. They had a short conversation and he hung up and said I need to do a hard reset but the store policy is not to do that.
So, I went home and calle dtech support again and did the hard reset and reset my 4 email accounts. This was last night. This morning 2 of my accounts were deleted from the phone and the other two, while there were non-functional. The E-Mail setup function was gone from my phone. I had to do a restore to get it back and reset my accounts again. I'm guessing my only recourse is to go back to a verizon store again and insist on yet another replacement? I'm really beginning to hate Verizon.
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Jan 25, 2010
I'm having trouble with video playback on my Storm. I put movies on that I have used and have worked before, and now will not. When I play movie it gets the green loading alert in corner then starts to play the audio only with no video. I am on .419 shrunk, is it possible it removed something to play video. My recorded movie from camera do playback.
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Feb 26, 2010
I have had my Storm since it came out. I take great care of it, only update with official revs of the BB OS. I only have a few applications. I turned it on a few days ago and got a white screen that had a JVM error 102. Called VZ tech support and they told me I had a corrupt file in the OS and asked me to unistall and reinstall. I have done this 5 times and still I have a white screen that has reset on it. Even doing a cold boot, nothing changes.
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Mar 10, 2010
I am having trouble trying to use the Voice Dialing feature on my phone.It used to work fine, but now any time I try to access the Voice Dialing, it goes to to the Voice Dialing screen, and it starts Initializing/syncing, but it just backs out back to the main screen.I've tried using convenience keys and the touch screen to access Voice Dialing.Nothing works.
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Feb 12, 2010
I have looked everywhere and i cant seem to find any drivers. the blackberry website seems to say that they are on windows update and I can find them but i don't know how to extract them. Basically, i have a custom built pc and windows 7. All usb ports have been tested with other devices. I tried the desktop manager 5.0 and 4.7 and that doesn't recognize my BB. Windows says that i have connected an unknown device.
I tried rebooting the device and pc and removing the battery from the device. All to no avail.
Someone please tell me where to find it, give me steps to get it working, or where to find a self extracting driver. Also I downloaded the RIM blackberry smartphone driver from the windows update site and it still says it didn't install correctly
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May 19, 2010
I recently bought Storm 2 from M1 Singapore and it was pre loaded with few premium games (can remember Tetris). Anyway after I attached the device to desktop manager it went for auto OS update and while doing the phone hanged and became unusable.I followed some forum here and managed to make it working back by downloading the default device software by M1 site installing it on my desktop and then use Loader to restore things back.
Surprisingly the phone was working fine but all my premium games were lost. I approached to M1 and they reloaded the same OS again but it was same as the one on web and my premium games were lost.
I called the hotline support and it was even more funny that after talking so long they followed up next day with some freeware site link and asking me to download it from there. It does not exist.Is there anyone here from Singapore who can list the name of games and apps which comes preloaded on their Storm 2 from M1. Can I get the OTA link?
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Mar 11, 2010
I'm looking to remove voice dialing from my storm but can't find a device software download that works. When I tried to get it from verizon's site it would not let me download the mr3 update to my computer.
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Sep 17, 2011
I forgot my password, trying to reset it but everytime I type the validation code as displayed on the screen during the resetting process the system just comes back with the error code that the vlaue I have tyuped is incorrect. I checked this 100's of time now and I know it is correct.
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Jul 25, 2010
could anyone please help me out i wanna delete all the pictures on my storm but dont want to do it one by one.Is there anyway you can delete them all at once?
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Mar 10, 2010
I successfully tethered my Storm to my Apple laptop using Bluetooth, but when I try to get on the Internet it takes me to the Mobile Broadband Connect page and asks me to subscribe to the $30 a month plan. Now I just want to be able to use my laptop about once a month when I am up in the mountains, so it is a waste to spend $30 for the Mobile Broadband plan when I will be using about 20 MB worth of data on my laptop every month. Is there any way at all to get around this screen and get on the web with my computer? I understand this is ethically dubious, but again, I pay for the data plan every month and I just occasionally would like to access data with my laptop.
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Feb 5, 2010
Bought an unlocked Storm 9530 yesterday and popped in my T-Mobile SIM card. I could text, but not place any calls. When I tried calling, I received a "No circuit/channel available". At the call screen I see a a phone number that isn't mine. After I gave up I turned off the phone for a while and let it charge. Upon booting up I got an error message and my SIM refused to work at all. It says SOS at the top right and even though my mobile network is on, it just doesn't do anything. I have the mode set to GSM/UMTS and 3G/2G. I can't even select a network manually. I get an error that says "Unable to acquire network."
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Feb 12, 2010
I have just bought a Storm 2 9550 that is from Verizon USA. The device is GSM unlocked, and I am using it from Hungary on a local carrier. I am in the middle of a carrier change that has Blackberry services, however I currently have 3G web access on my actual carrier. However, the integrated browser that came with the phone, does not allow me to use the 3g network, only WIFI service. I cannot even set it to 3G on the browser options tab, as it only offers "hotspot browser".
Is there any way I can find a http browser that supports the 3g network, so I could surf the web on this carrier until I complete the carrier change? Is there any on Blackberry App world? I didnt manage to find one.
Also, I would like to have a POP3 client on my device that can communicate through 3G with a pop3 mail server, as the integrated email messaging software that Blackberry device software 5 offers is only capable of having a mail account through a BB service provider.I am very staisfied with the device itself, great for managing calls, and multimedia - did not face any crashes at all (maybe once when I wnated to take a picture and it frozen when the flash lit up).
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Jan 26, 2010
Is there any way to get the keyboard to STOP popping up automatically when one opens an SMS message using the Storm 9530 running v5.0.0.328 (Platform 4.2.0.128)? I do like the threaded messages - very handy - but I'm old and my eyes aren't what they used to be. That tiny little slit with one line of text just doesn't get it for me when trying to read the SMS messages. Anyone find a way to stop that keyboard from coming up automatically?
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