BB Bold :: Unopened SMS/MMS Icon, How To Get Rid Of It
Aug 22, 2010
I upgraded my Bold 9000 to v5.0.0.592 (Bundle 1004, Platform 5.2.0.57) to see if that would fix a power drain problem. Since then I've had an icon indicating an unopened SMS or MMS, but I can't find this phantom message to open it.Settings:Messages, Menu, Options, Inbox Settings, Email Accounts: all are ticked. Other Messages Types: SMS And MMS is not ticked.
Messages, Menu, Options, General Settings, Display Message Count: Unread. Display New Message Indicator: Yes.From the desktop, the SMS and MMS application shows the following text at the bottom: "(1) SMS And MMS", but when I go in, there are no unopened (yellow speech bubble) messages, only 1 opened (white speech bubble) SMS (it's in the SMS SIM Card Inbox). If I choose Menu, Mark Unopened on that SMS, the icon indicates 2 unopened SMS or MMSs; I then open it and the icon shows 1 unopened message; so it's not message.There are no unread messages when doing the following search SMS And MMS, Menu, Search, leaving everything as default except for Show which is changed to Unopened Only, Menu, Search: "Search Results (0), * No Messages *".There are no unread messages when viewing the following folders: MMS Inbox, MMS Outbox, SMS Conversations, SMS Inbox, SMS Outbox, and SMS SIM Card Inbox. I also checked all the other folders, no unopened messages there either. There are also no unread messages at Menu, View Saved Messages.After shut downs or battery pulls, I always also get the white on red asterisk indicating a new unread SMS or MMS. Doing a battery pull while the BB is on doesn't fix it either, nor does rebooting by holding the alt and right shift keys and pressing the del key.Changing the theme doesn't fix it either.Since upgrading didn't fix the power drain problems, and I've read online of others with similar problems since upgrading to 5 (not all of who've been able to fix it), should I downgrade back to 4?
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May 15, 2010
I just got a new BB 9700 and I'm pretty good when it comes to Blackberries. But I have no idea what this blue icon is. I thought that it had somethin to do with missed calls but now I don't quite think so.
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May 2, 2010
For some reason I have ended up with the unopened message count showing one unopened message. There are no unopened messages on my device. I have cleared the Messages database using the desktop software but the device is still showing one unread message despite there are no messages on my device at all.Any idea how to reset the counter to zero?
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Jun 24, 2010
I have BB mail, POP3 mail, SMS. None of them have unread messages. There are no missed calls. I went into each message service, clicked on the very top and told it to mark all messages read, on the chance that somewhere in there is a oddly dated message. I did a battery pull. This happened after I updated to the latest OS this morning.
Facebook is caught up. No notifications showing for it. I sent myself a message and then read and deleted it (yup, I am reading the forums looking for this problem). The icon is a gold envelope with a red asterisk in its top right, under the battery indicator. It has a 2 to the left of it.
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Jun 19, 2011
Can I list all unopened e mails together.
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Jan 20, 2012
I used to be able to press the blackberry button (think thats what its called) when in my inbox and get various options including mark as unread (as well as forward, reply to all, etc). I now seem to be able to only do from this from in the email itself as if I am in my in box and press the button I need to hold it down and then I get a shortcut menu appearing. Have I accidently created this or has blackberry changed this as I recently upgraded one of their apps (though thought it was messenger)?
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Apr 2, 2012
I am functioning on an exchange server. I am finding that e-mails opened on my bb are open in Microsoft Outlook on my desktop. However, e-mails opened on my desktop are remaining unopened on my BB. The two will not reconcile, my handheld is taking precedence over any changes made on the desktop in outlook
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Sep 6, 2011
Curve 9330 - Unopened Message count Indicator will not reset to zero - have opened, deleted all messages - also checked folders - when a new message arrives it adds on to the old number and will delete when opened returning to old number?
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Jun 17, 2014
I have a POP email account. My iPHone 4 use to only pull up unopened, unread emails, which is what I prefer. The iPhone 5 now pulls up all emails, even if I have read and deleted from on my laptop.
Info:
iPhone 5, Windows 7
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Feb 24, 2010
I don't know if this is the right forum for this, but I woke this morning to see my Yahoo email icon back on my home screen. Has anyone else gotten it back? And lastly, how do I change it back to a stock BB icon?
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Jun 13, 2010
Never noticed this one before; a tiny notification icon in the application banner.Anyone know what app this is? Can't seem to find it.
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Jan 6, 2010
I just got the bold 9700 ver. 2 from ATT and don't have the phone icon. It is not hidden, I looked, and not in any other folder. All I have is a phone icon that is for Visual Voice Mail, which I am not signed up for and don't want to be. When I click the VVM icon it says do you want to sign up and I hit No and it just kicks me back to the main screen. How can I get rid of the Visual VM icon and get the Call log icon?
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Mar 17, 2010
I have the icon sayin that i have an unopened email but when i looked there was nothing that i had not read yet.. i did a battery pull (my first instinct) and then clicked marked all open in the options menu and it is still there there is no red * next to the icon just the envelope with the number 1. i also checked my vmail and deleted all vmails and it is still there please help!
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Jul 25, 2010
When I get a new SMS, it is the same as a new e-mail icon. However, this is not supposed to be so... SMS's are supposed to be a slanted envelop. I never had this problem with my old curve 8320. I've also had this icon issue since I got my phone several months ago. The icons remain the same no matter which OS version I use. I am on T-mobile.
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Apr 16, 2011
I've just noticed a 'clock icon' next to the 'battery icon'. I don't know what it is for and how to remove it.
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Jun 6, 2010
I have a Bold 9000 that keeps going to contacts no matter what icon I click on.I tried upgrading the OS and the phone worked fine for about an hour and then went straight back to only going to contacts. The same thing happens when I downgrade.I am unable to make calls or do anything from the contacts list. The phone is basically unusable.
I have tried the upgrade and battery pull and restore from back up.Does anyone have any suggestions of what this could be and how to fix it.
I'm using 5.0.0.681
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Aug 16, 2010
Does anyone know how to permanately remove the Twitter icon off the Bold 1? I updated my girl's phone and this icon appeared. I used the "hide" feature, but she hates Twitter and wants it removed.
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Apr 9, 2010
All of a sudden, the SMS icon on my home page went away.How can get it back? I was changing some alert settings and maybe changed something, but I can't figure it out.I have a 9700.Please help.
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Apr 14, 2010
This showed up on my phone after a reboot of it yesterday, what is it?I have checked Twitter, my email, App World, voicemail, and texts and it was none of those.
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Mar 5, 2012
My app world told me an upgrade was available (3.1.0.58) for my bold 9780. I am using software 6.0.0.294. Once I installed app world upgrade and bbm upgrade the icons disappeared. I've tried reinstalling them, battery pull, all the usual tricks.
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Nov 7, 2012
I did the update today, I rebooted as it said. I went to look for the icon it is not there.I checked to see if it was hidden, it was not.
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Sep 2, 2012
My bbm icon is not showing up but when I go into blackberry app world it says I have it, anyway to make it come back.
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Nov 16, 2011
My BBM icon has disappeared and i can no longer see the chats in my history.
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Oct 24, 2012
My balckberry app icon along with some others have disappeared from my home screen. How do I go about getting them back. i have downloaded them but they sitll do not appear.
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Sep 27, 2010
What is the file that give the name and the icon to the mass storage device when you connect the bb to the pc? After a wipe my is show with the name blackberry1 and the icon is the same of all HD.
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Jun 8, 2012
I have gone through the user guid of BlackBerry Bold 9700 but I couldnt get Map Icon in my BB manu. how can I get Map software in my BB manu to get direction?
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Aug 17, 2012
The bbm icon has disappeared, I have tried a hard reboot and device software update.BBM is still showing in my app world. I am running version 6 phone.I cannot seem to find it hidden anywhere.
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Aug 10, 2011
hi in my Bold 9000 the sms icon is disapeared. i cant get messages an.
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Jul 17, 2012
my bb 9700 i have blackberry map in it (options-device-application managment) but there is no icon of blackberry map . I search of the every in the mob . I even downloaded the icon from WWW.BlackBerry.Com/BlackBerrymapsbut its notworking and the icon not even there.
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Nov 8, 2011
Regarding search icon can't perform like bold 2, when I type something like I have wrote on the contact note but wont appear on the search,
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Dec 20, 2011
I have a BB 9700 Bold and its a little over a year old. Yesterday my phone went dead. When I tried to turn it back on, the loading thing comes on. After about 4 seconds the screen turns white for a couple of seconds, and then a battery icon with a red cross appears. This happens everytime I try to turn it back on - so now I can't use my phone..
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