BB Tour 9630 :: Small Flower Red Asterix Near Ringtone Indicator?
Mar 22, 2010
This morning when I turned on my phone I had my usual email indicators, but also there was a really tiny one near the ringtone indicator. Its a small flower (five pettaled) with the red asterix indicator (like when you have a new mail/sms). I have looked at all my apps and message folders and I have no clue what this is for!
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Apr 15, 2010
This is an unusual situation. I have this ringtone that is a song about a cartoon character. Some kids texted it to me and I saved it in my ringtones folder. Later I tried to text it to a couple family members. On one of the attempts, it didn't attach because I hit the wrong selection (not sure what).Anyway, ever since, the song comes on constantly and plays all the way through. For example, if I receive a text, the normal text alert sound goes off. But afterwards, the song starts to play and I can't stop it until it has played through. If I receive an instant message from someone on Blackberry Messenger, the normal message alert sound goes off, but afterwards the song starts and again plays all the way through.If I make a call, after I hang up the song goes off and plays all the way through. If I send an email, as soon as I hit send button, the song goes off and plays all the way through. Nothing I have tried seems to work.I have checked all my ringtone and contact settings. I have deleted the ringtone/song from my ringtone file and deleted the few messages and emails on phone where I forwarded it to myself or a family member. Putting the phone on silent doesn't seem to work. Once the song starts, I cannot stop it until it plays all 30 seconds. Anyway, I still have the same problem and the song will not quit playing. So, I think you can see my dilemma. Anyone have suggestions on how to fix this problem? I thought maybe it had a virus, but no one that I know who has the ringtone has the same problem as me. I did recently install a new update/upgrade of the Blackberry operating system. Do you think it is a problem with the update?
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Mar 8, 2010
Id like to turn off the LED indicator light just for voicemail messages.Is this possible?
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Jun 6, 2010
I have an envelope that indicates I have two new messages but I do not. I verified all my message were read, non unread. I did a battery pull twice and it still will not go away.
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Jan 28, 2010
My call log shows missed calls, but never tells me I have a new voicemail, nor is there any icon on the screen that indicates there is a new voicemail waiting. Can someone please tell me how to get notified that I have new messages? Presently I'm having to call my voicemail just to see if there is a message.
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Apr 21, 2010
I have an unread message icon that cannot be deleted. This has only started happening since I downloaded the newest VZW 5.0 patch. I know this thread has been done for multiple reasons but I have tried all the normal fixes.
*Mark all prior unread.
*Search saved
*Multiple battery pulls
*etc etc etc
None of this is working. Anyone know of any other fixes?
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May 26, 2010
My missed call indicator will not go off. I have cleared the call logs, I have cleared the missed calls folder, you name it. I pulled the battery, not once but twice,and it is still there.
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Jan 4, 2010
I have the BB Tour for Verizon. I am pretty new owner of a BB. I have never had one before so I am not sure how to get the new message indicator off the top of my home screen. The thing is I don't have any new messages. I had deleted all the messages in all of the folders. I did a battery pull and it still won't turn off.
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Apr 11, 2010
I have a status indicator on the Home Page of my Tour, but do not know what it is. It looks like a phone with a yellow/orange button on the left of the icon.
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Apr 10, 2010
The new email indicator on my Blackberry Tour will not go away. I have no unread messages or missed calls. I've tried a battery pull, a reboot, marking prior messages read, and changing the message count settings. It won't go away.
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Feb 16, 2010
I'm new to Blackberry and just learning. I've noticed that some of my SMS texts that are sent have a "D" in the check-mark. Can someone let me know what it indicates? I have not changed any settings and not all my outgoing messages contain the "D."
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Mar 10, 2010
I got my tour about 6 weeks ago, and am learning something new everyday. I lovingly call the phone "my smarter than me phone" I have used this forum alot to answer questions, and for the most part am pretty comfortable with the phone now.
The message indicator on the home screen sometimes displays to the left of the time, and sometimes to the right. I thought at first it was an am/pm thing, but 10 minutes ago (8:41 ayem now) it was on the right, and now it just jumped to the left.
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May 10, 2010
I recently downloaded the new update for my Blackberry Tour, and I have noticed that my phone is not remembering its settings (im assuming). When I have my phone holstered, it only vibrates twice and does not ring (though I have it set to Always for the ringtone) for my MMS/SMS messages. When its out of holster, it will only do the default text messing sound. I am not sure how to fix this though I have rebooted it twice in attempts for the settings.
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Aug 11, 2010
I can get all of my ringtones to change (phone, email, mms, etc) but I cannot get my SMS ringtone to change. I'll click the sound icon in the upper left hand corner, go to Set Ring Tones/Alerts>Messages>SMS Text and change the ringtone and then save it, but once I look in my phone book to verify it all of my ringtones are stuck on "Sanguine". The only way I can change my ringtone for my whole phone book is to go through and individually change the ringtone for each person.
A couple of months ago I had downloaded CrunchSMS, which I read on other threads may be the cause of the problem, but I deleted it shortly after downloading it. I have also taken out my battery and media card and done a full reboot.
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Mar 22, 2010
I couldn't find a thread with this specific problem. I have certain contacts that I have specific ringtones for when they call. But I don't want to have a custom text ringer for those people. Whenever I set a custom ringer for those contacts, it automatically changes the text ringer as well. Is there any way to only give them a custom call-tone and leave all text messages as the same tone?
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Jan 18, 2010
This does not happen every time, but it does happen at least once a day.On incoming calls, my ring tone will not play, instead I hear the person on the other end of the phone waiting for me to answer!! They can not hear me though, but I can hear them either saying hey pick up the phone, coughing, drinking water, what ever you do on the phone before the person answers.
So Verizon has never heard of this before and I can't force a duplication of it when people are watching of course.Anyone heard of this and know what to do? I was hoping upgrading to 5.0 OS would fix and I am looking for that now.
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Jan 1, 2010
I plugged my bb into the wall and for a little bit it was charging fine but then the symbol disappeared. I unplugged and plugged back in which made the clock pop up so I know it connected right. But its still not charging. I turned the charging indicator led on with berrybuzz and the light didn't turn on when I plugged it in.
Meterberry says the temp is 111 degrees. I don't know what the 'normal' ranges are. I'm still under my 30day warranty so do I take it back? Is anyone else having this problem? Its done this before and it eventually charges but something is going on....
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Jul 4, 2010
Which would you all prefer?
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Feb 8, 2010
Can you replace a tour trackball with a curve one? I heard somewhere that it was possible. I changed the housing in my Tour to make it white but the trackball doesn't sit right and i have a problem scrolling down. I can't seem to get the trackball to sit properely in this housing its just not centered. If i can put a curve trackball in, which model curve do i use?
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Feb 12, 2010
I've developed a problem with my 9630 (carrier: Sprint) recently. I won't receive emails on it for quite a while, but once I open my Internet browser, all of the emails I received since the last time I opened it will come through at once. If I check my messages, they're all listed as coming through at the same time, but inside the email, they're datestamped at the actual time they were sent.
Any ideas as to what it could be? I haven't changed any settings recently, the problem started independent of anything else, from what I can tell. It seems like a problem with my phone not checking for new emails until it uses data services (internet browser).
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Sep 5, 2010
When I send pictures via BBM the receiver gets the pictures very small. When people send them to me I get the full screen. If there is a setting my phone is one to send a small picture? Or is it the phone receiving the picture that has the problem?
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Jan 30, 2010
Is this possible if so how?
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May 30, 2010
I've researched my problem on other posts, and still not completely sure if my problem is unique or not.I have an unlocked Sprint 9630 I grabbed from our IT department before a trip to Turkey. It was supposedly deactivated - turns out it is still active on a Sprint number.
I've replaced the Sprint SIM with an Avea Turkish prepaid SIM that has data and Blackberry capability. It works fine for phone and text, but no ability to register the email with Avea Blackberry. Tech support there unable to determine the problem (unable to connect to server is the error message, both with phone and online).If I can deactive the Sprint number will that help? Or am I just out of luck.
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Jan 25, 2010
I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
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Aug 2, 2010
This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)
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Aug 20, 2010
has any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?
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Jul 14, 2010
I just updated the software on my Blackberry Tour and now my calendar is behaving as it did two software generics ago! Specifically, when I change and appointment to a future date and then save that appointment, the calendar moves to that future date! This is terrible if you are moving several items out to future dates! Previously, the changed entry would just disappear from the screen (moved to the new, future date) and I would remain on the day I was working on.Secondly, when I open a future day in calendar, the “All Day Events” do not show first (as they used to). Instead you have to scroll up to see if there are any of these type events.Does anyone know of a way to change these settings/defaults.
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Mar 12, 2010
Just went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!
However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.
I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.
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Feb 10, 2010
After I installed the new operating system I lost a feature. Both my husband and I have the Tour. For example, if you highlight the Games folder and press the Blackberry options, one Tour can choose "edit folder" and pick a new Icon. The other Tour mine is missing that choice. Any fix? If I create my own folder, I have the feature, but not for my Games, Applications and other folder that were there in the old OS.
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Jun 9, 2010
I dropped my Tour and scratched up the bezel, and made the dumb decision to replace it. Long story short, I messed up switching over the buttons, and I stripped the screw putting it back in, so there's no going back to fix it. Now, when I press the keyboard lock button, it doesn't work. I figured out that I can hold down "A" on the homescreen to lock it, but now how do I unlock it?!
And PS: DON'T CHANGE YOUR HOUSING/BEZEL! I would much rather have a dinged up bezel than the situation I'm in now. Looks like I'm stuck with this Tour 'till December. I hope that people listen to my housing advice, and not be naive and ignore others like I did!
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