BB Bold 9700 :: Deleted Service Book
Jul 15, 2010
I did the infamously foolish act of accidentally deleting the service book for my blackberry browser on my bold 9700. I checked other threads but everyones solution seems to work but for me.I think there was two icons, one was named "Browser" and the other "Internet Browser" (Correct me if im wrong.) I somehow deleted the service book for the Internet Browser. My service provider is Vodafone Qatar in the middle east and they are still new. I tried to resend service books and i get a message saying I registered my BB to the server and when I battery pull my BB, only one browser icon is still there. Is there any other way to retrieve/restore that other browser icon? I checked the setting to show all my icons and everything but its not there. (I guess I completely deleted it.
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Jun 18, 2010
Each time I reset or restart my Bold, all these service books are put on my phone automatically. Things like Facebook, AccuWeather, TeleNav, Tetris Demo, ToneMaker Demo, A BUNCH of games and other things. They are not installed but they are links that open up my browser to download them. I delete the service books so its goes away, but after i restart, BAM they are all back!!! this never happened before I got a free month of data service from t-mobile. Or is this an automatic when you get a data-plan? How can I stop or block this?
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Feb 14, 2010
If I remove a service book related to an app, say Need for Speed, will that get rid of the app all together? For some reason I can't just uninstall the app but I can hide it. That doesn't do me much good because I know it's still back there hiding and peeking back at me.
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Jan 28, 2012
My Employer allowed me to keep my corporate BB9700 after we switched to Iphones with another carrier. This corporate BB9700 was connected to the BES and had a Data Plan.
After the conversion to the new carrier I did a Secruity Wipe on the device as per the Instructions given however now my Browser Icon has disappeared from my Home Screen however I am able to click on the Browser Icon when I press down on the Menu Button. However when I click on the Browser Icon I receive the following message "Your device does not currently have any Browser Configuration Service Book Entries.Please contact your service provider to enable the Browser on your device." I called Rogers Technical Support however was not even able to get an explanation of what this message means?
My current wireless plan with Rogers does not include a data plan. Is that the reason why I see this message or do I need to reinstall the software? My BB9700 currently has OS5.
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May 11, 2010
I have 4 Gmail addresses on my BB Bold and the main account is missing the "email name [SYNC]" in the service book (I accidentally deleted it I think). Since I'm having issues with syncing already I figured I need it but I'm not sure. I resent all service books, but this particular one is still missing.
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Feb 13, 2010
So I added a new gmail email address to my phone but by accident, when prompted told it to synch my contacts with that account. The first thing it did was import all the contacts to my gmail address book, on gmail.com, effectively erasing most of them from the phone. I took it into the t-mobile store and the guy somehow managed to recover about 1/3 of the contacts. So when I took it home, I deleted that email address and just plugged it into my computer and re-synched the contacts from my address book. However, whenever I look in my address book on the blackberry now, at the top of a contact it says "Sychronize using: emailaddress@gmail.com" (Obviously insert the email address I used). But that email address is no longer on my phone, so how is it synched with that? It also I think it is creating problems with synching up my facebook contacts as their pictures no longer show as icons on my phone. It's a minor problem, and seems to be a software issue, but is there any way to completely un-sych my contacts from this deleted email address?
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Jan 11, 2012
I accidentally deleted my service book entries on my BB Pearl 8100. How can I have them back?
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Apr 27, 2010
I accidentally deleted the Device Calendar from the Service Book menu. I left my e-mail address calendar that has all of my appointments in it. Now, when I try to sync with the desktop software and outlook, it will not process any calendar appointments. I have a BB Curve 8330.
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Feb 25, 2010
I recently got a BB bold that's unlocked from ATT. I do not have the Blackberry plan, I only have T-zones. I am able to surf the web and such using opera mini. All my weather and internet radio applications work fine. The only thing I can not get to work is MMS. I can receive but not send. Says no mms service book.I found a generic T-zones service book that I installed to the phone using DM. Unfortunately the service book does not contain the MMS book. Where can I find or add this service book? There must be a way. Is is possible for someone else to send me their service book and have that work?
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Oct 31, 2011
I have blackberry bold 9900 and when I want to open an attachment (pic) in email that message will appear (more request cannot be completed service book information not found blackberry) what I do?
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Mar 25, 2010
I noticed that my bold 9700 is restarting on its own , then the screen become white with writing JVM error 503, I search the internet to find out what happen, but few second later the phone rebooted own its own.
so i cross my finger while it was doing it. to my relieve it starts ok. But after few hours when i want to call somebody on my phone book, to my horror, the whole contacts on the address book are gone, not even 1 left, it’s totally empty. bbm, notepad, email, bookmarks, sms are fine , nothing is missing only the contacts are gone, and I’m now overseas for company meeting, and i didn’t bring any backup file with me, I’ve been a maniac for smart phones, i used Symbian, IPhone, android, winMo, etc and NONE of them ever give me such a problem out of no where, my 2000+ contacts are gone. And no I didn’t install or do anything to my phone since few weeks, cause I’m on my business trip.
is there any solution to my problem? I’ve tried sending service book bust doesn’t seem to help. Seriously, if Any of RIM employee or designer happens to see this post, i got question for you. This supposed to be a business phone, and now all my business contacts are gone.
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Jan 12, 2010
So I wiped my bb bold 9000. All went well, except when I open up the Desktop Manager to sync my calendar and address book, DM gives me the following error message: The default service for your device's "address book" is no longer available. The new service for synchronization is "blahblah@wrongemail.com"
I have five email addresses linked to my Bold (yahoo, gmail, live, etc) and I want it to sync with my work address book and calendar (not blahblah@wrongemail.com). It had no problem doing this before the wipe...
I have gone in to options/advanced options/default services and changed both options (CICAL and CMIME) to my work email address, but I still get the error message. I even went so far as to delete all five email addresses and start adding them from scratch...making sure that I added my work email address first...figuring that may set it as default.
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Apr 21, 2011
I use my default calendar and either randomly or everytime I restart my phone the facebook calendar)reappears in the service book. I only use one calendar I don't need two. I turned off FB calendar sync and it still reappears. I double changed and my default is what is should be.
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Oct 25, 2012
How do i transfer my address book on blackberry 9700 bold to a samsung S3? I went to m.google.com/sync on BB browser but there was no 'Download' icon
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May 12, 2012
my Berry Bold 9700 phone book could not be edited or add new entry. I've no idea why.
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Aug 23, 2011
I have a problem to sync my contact list using Blackberry Desktop Software. the problem is only 29 out of my 300+ contacts are synced. In my BB phone i noticed that in "Contacts/Options" there are two Contact Lists both with the name "Desktop". the first one has 29 entries and the "Wireless Synchronization" option is available but for the second contact list which has the rest of my contacts, the "Wireless Synchronization" is not available ! it seems that Blackberry Desktop Software can not sync with the second Contact List because of this.
I use:
Blackberry 9700
v5.0.0.321
Blackberry Desktop Software 6.1
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Jan 23, 2010
Can't get Activity Log to pick up any results. Use feature heavliy with 8350 model and can't get it to work on the 9700. AT&T is carrier and current software is V5.0.0.405 and software is enterprise server based. Any suggestions here?
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Oct 18, 2010
I recently have wiped my BB clear completely (making a back up before ofcourse) cause I had to reinstall my email accounts (changed carrier).When I wanted to restore my data it copied everything but it left my contacts out. When I tried to individually add data I noticed that the option to choose Addresses/Contacts was grey (I can't tick the box).
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Aug 24, 2011
have 6.0 on my Bold 9700 and am using Desktop 6.1.0.35. In the organizer it saysAddress book, calender, memo, and tasks are not installed. Will not let me sync. I have wiped the BB several times and retried. nothing seems to work. I have read many posts but can not find anything to work.
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Dec 12, 2011
is it possible to copy my address book presently on my bold 9700 into the multimedia card in there. Target is to back up such addresses to be re inserted into another BB
NB: no synchro with any PC at present
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Mar 10, 2010
I read where there is pretty much no way to reassign different names to the number in the address book of the curve but can this be done on our 9700? for instance, my friend has way too many phone numbers for his job and they are all mobile numbers. Is there any way for me to label one like nextel or somehting and one personal cell and one work cell? Or have one contact for mr and mrs such and such with both cell numbers in the contact but label one his and the other hers? Am I making any sense here?
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Mar 6, 2010
Can I create a short cut or icon for my home page that points to a specific web page?
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Jan 25, 2010
Bold 9700 - O.S. 5.0.0.344 (platform 5.1.0.96)
When entering a new contact the software will not allow me to enter a Canadian style alpha-numeric postal code -- in that field the keyboard is set to only use the number pad. Even if i show the contact's country as canada the field does not change.I can, however, enter contacts in Contact Manger in Outlook then synch the address book -- and the postal code shows up properly.
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Aug 4, 2010
I want to Synchronize my device address book with yahoo's
After experiencing some problems I decided to start from cero and deleted all contacts of my yahoo address book. I then synchronized with the Blackberry desktop manager (arrow pointing out in both directions) and loaded all data from the device (address book) to yahoo.
When I do changes using my PC directly in yahoo and then sync with device all works apparently OK, e.g. if I modify a name adding a surname that will be synchronized correctly in the device, however the changes I do in an existing record in my device with the sync won't be done in yahoo.
What shall I do to have all changes done to my device's adress book in the yahoo account.
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Feb 11, 2010
I just went from the 8310 to the 9700 and right off noticed that I can no longer hold the talk button and pull up the address book while in the recent call list. From the home screen you can hold the talk button for a couple of seconds and it pulls up the address book but if you just tap the talk button it opens the recent call list. If you hold the talk button from there it tries calling the last number. Anyone know if I can change this to be like the 83xx?
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Jan 31, 2010
I am brand new to Blackberry and am trying to edit my address book. All the telephone numbers from my old Mobile Phone have been imported to my Bold, but it’s labeling them all as “Work” contacts, which isn’t true.
How can I manipulate these numbers easily on my Mac computer? I downloaded Blackberry Desktop Manager for Mac and have backed up the contacts (as a bbb file, I think). But still finding it difficult to actually see the phone numbers and manipulate them on my computer.
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Mar 11, 2010
I just bought The Blackberry Bold, but when I get texts from contacts in my address book, it doesn't identify them by name, just by phone number. This was never a problem with my old Curve. Is there way to fix/adjust this?
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Feb 28, 2010
I sold my at&t bold 9700 and bought a t-mobile version, unlocked it and am using it on at&t and I don't have to pay the ridiculous price of 30 per month for internet service on my phone. really I only need the phone for texting, phone calls listening to music and taking some pictures anywayz. Till phone carriers lower their prices. I will never pay 30 a month for smart phone internet again.
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Jun 15, 2010
I cant figure out how to get it back..o t mobile w .656..tried everything i read on here... When i try to open it says no service book. Ideas? t mobile tier 2 is braindead and annoying so i hung up
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Mar 24, 2010
Is it me, or BIS service for blackberry 9700 that makes surfing to the internet so slow?
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