BB Bold 9700 :: Cannot Sync Emails / Network Not Shown
Mar 3, 2010
I have a new 9700 and have had a nightmare trying to get my work outlook to sync with the phone. Even if I use the manual sync via USB cable I still cannot see my emails. I can however see Calender events. I cant set up a Blackberry Account. Then accessing the BlackBerry Internet Service web site screen because my network is not shown and after choosing all of the networks shown and entering IMEI and PIN details I get a failure screen.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Jun 13, 2010
I am receiving these emails (sometimes 20-30 a day). I have uninstalled and re installed the desktop manager using the BIS option. I also have referenced these forums and have checked advanced options to delete any service books the say 'desktop' (I didn't have anything that said this). What now?
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Feb 17, 2010
I have my gmail account set up ages ago and was able to delete an email and it would ask me whether I wanted to delete it from the mailbox and handheld or handheld only etc .Recently , that option disappeared , the only option would be "delete" and "cancel" . My other email account is still running fine . I tried deleting and adding the email account again , sent service books , battery pulls , nothing is working . I made sure that the circle is shaded in when it says "sync deleted items."
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Sep 10, 2010
my screen often fails to show the number or identity of the current incoming caller, and instead i get the number/ id of a previous caller - and not necessarity the immediately previous one. Anyone suffering similar and /or got a solution?
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Jan 28, 2011
When browsing certain sites from the BB Bold 9700, we are getting a problem which shows "The number of redirection has exceeded".I need to know the reason of this. As for the initial info, there is only 2 internal redirection in server(IIS 7) when the BB accesses the site and it encounters any server side error. But in case for general, there is only 1 redirection when accessed from BB.When I accessed from any other devices, the same URL is opening fine. Please let me know for any possible solution for this.
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Sep 22, 2011
I have set up email on my BB and receive OK however the BB emails do not update when I have read or deleted them on my laptop and visa versa. I also keep getting email messages that say " This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server" and a load of code. I get loads of these in one day/night. My work email is being accessed via MS Webmail as far as I understand.
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Jan 6, 2010
I'm running .400 and I cannot figure out why my Gmail doesn't forward to my BB emails sent to myself. If I'm on my PC and I compose a message to the same email address I'm writing from, which is connected with my BIS, the email doesn't appear on my BB ever.In Gmail, I have forwarding disabled but POP enabled.
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Oct 28, 2011
I have started getting hundreds of emails everyday with Network@etp address. First time it happened I had turn the phone to silent for a movie and when I came out to check my phone I had 450 new emails! I have checked everything on the web I can find, I wiped my phone and set up my emails for internet, uninstalled Blackberry Desktop Manager and made sure I'm NOT on the enterprize system. I have removed the Service Book items. I have made sure my email does not do any auto-replies.
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Oct 24, 2011
When ever I open my BB emails only old emails are shown then I need to go to options filter and say all then all new messages are shown and once I revert back it goes back to the old state and shows only old once how do I rectify this problem.
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Jun 27, 2014
When I turn my WiFi on, no networks are displayed, I've reset my phone numerous times. The phone's version is 7.0.4, I have no intentions on updating.
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Apr 18, 2015
My new phone z3 shows me no information about new emails. How can I change this settings?
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Mar 17, 2010
Soo I could only find out how to do this on older phones (the options must have changed), but I have 2 gmail accounts set up on my Bold and I want to be able to differentiate emails from them without scolling up after I open the message. A color coding system would be ideal, where messages from one email would be a different color or something.
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Feb 6, 2010
I keep getting OLD emails on my BB since this morning. I have hotmail and gmail two email accounts registered on the BB. The old emails I keep getting are from my hotmail account only. Some emails went as far back as 2007! I wonder if this has something to do with the BB server.
I also noticed that my BB stopped synchronising with my hotmail acc anymore since I'd upgraded to 9700 from 9000. For example, the emails in my hotmail acc used to get deleted when I choose delete "on mailbox and handheld" on my 9000, but this doesn't work on the 9700 anymore. I have to log on to my hotmail acc from my PC to delete read emails. what's wrong with my BB?
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Sep 15, 2010
Have only had the phone a few months and all I do so far is talk, text and email. I have the software on my computer but have never used it. I'm sorry if this has been posted already but I don't have time to wade through the threads. I have to leave the computer right now but will be back in a couple of hours.
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Aug 6, 2011
I have been given a new handset by Blackberry as the old one died on me, But what is happerning when i try to get my emails it asked me to validate them whit the passwords, which i do and it tells me thats fine, but i still cannot get them?I have a Blackberry Bold 9700 with software v6
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Mar 30, 2012
My company is using gmail as our new email provider and I cannot get emails that I have deleted in either my gmail in box or outlook inbox to sync up and be removed from my Droid. I only want to see what is in my inbox now, not what was in there from 6 says ago.
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Jan 25, 2012
a bold 9700 and it is unlocked but orig from rogers. i am using it on fido and i have called them many times in the past 2 days to fix the problem i am having. i stopped using the phone for a few months as i was using an acer liquid phone. now i am back using the bb bold for various reasons and all i seem to be having is problems. the phone works when i am at work no problem but when i am at home all it does is search for a network. fido has tried adding an imei number to my account settings and we reset the phone from my end. this still has not fixed my service loss i have been getting. what settings should i have on the phone to stop this from happening? one of the reasons i had started to use this phone again was the fact that for some reason i had waken up in the am to look at my acer phone and it had told me that i had no service. so i took out the battery and the sim card and put it back in the phone and still i got no service. i put the sim card in the bb and i got the same thing. so i put the sim card into a non smartphone celly that i got and it worked fine now why would this be?
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Feb 27, 2010
im not getting all of my emails to my BB 9700, is there something i need to do, setup wise from my laptop or my BB. I look at my emails on my laptop and i had 24 but i never get them all to my BB,
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Jul 2, 2010
I have been trying to figure this one out for a while. I have two email accounts link to my berry. Both are AOL email accounts. The problem is that when I try o send an email and select from which one to send it from I now have four choice, they are doubling up. For example for email one it shows up as xxxx@aol.com and then xxxx@AOL.com. The same thing happens for my calendars. Each account shows up twice, so in essence it splits them up and I have 4 separate calendars. What can I do to get rid of the extra accounts that show up and correctly show only the two emails(and associated calendars)on my berry.I am at a lost with this one.PS. Went to the blackberry BIS website to make sure I did not type each email in twice when I registered them and it correctly only shows the two emails that are registered.
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Aug 10, 2010
I just got a Bold 9700. With an OS v5.0.I have a corporate email set up through "Enterprise Activation" and I have set up my personal emails through the Email Wizard.The problem is: all the emails go to the Main Inbox. So in the Main Inbox, I have a mix of corporate emails and personal emails.The wizard also created different inbox for my personal emails, so I can access them individualy. But there is no way for me to get the personal emails out of the Main Inbox. Or creating a new Inbox for the Corporate emails.
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Aug 15, 2010
why do my e mails get deleted on its own?. its a new phone &all settings are correct.
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Mar 1, 2010
I recently got my first blackberry bold 9700 and have started experiencing problems with the emails. When I receive a new email I go to click into the message but when its loaded it from a previous email and not the email I am trying to access. Then if I know I do not want to open the email and just delete when I click to delete it deletes a previously saved email or bbm message.
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Feb 24, 2010
Lets say I get a new email into my gmail account.I got a notification on my blackberry, but i open it on my laptop.Does the notification of a new email go away? and if so, how long does it take?
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Jun 26, 2010
My only option on the setup wizard menu is "i want to use a work email account with a blackberry enterprise server" which I don't think I'm able to set up. I presume I would need option 2, but it's not showing up and I'm unsure what to do now to set up my emails?Any help would be greatly appreciated!
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Dec 16, 2011
I have two web based emails, which are working fine on my laptop. I stopped receiving emails last night and haven't received any since. They were working fine for several months until last night. I can also not install updates as the desktop manager says there's a 'fatal error'. Might these be related? I get bbm and text fine.
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Apr 17, 2012
i used to have email's set up on my bb 9700, ive been using a different bb for 2 weeks to which i registered my email accounts to, now im back to using this one it no longer lets me register the accounts!Ive gone into the service book and deleted the accounts, but when i go onto set up emails i click it, it just brings up the spinner thing for a second and goes away and does nothing what can i do!
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Aug 21, 2010
hey guys as you can tell from the title that i got a foreign 9700 but it's not working on tmobile's 3g network! is there a way that can make it work on it ? and by the way I got a flexpay account on it.
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Mar 22, 2010
Title explains it all. I want to know if there is a way to get my BB 9700 branded AT&T to work on T-Mobile 3g network.
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Mar 24, 2010
My Wifi works fine at home(WEP protected router also), but when i enter the right WEP password to school's network, it gives "Failed to associate with the network message"? School's instruction for mobile devices to connect is simple, simply scan and connect with the case-sensitive WEP.I checked and checked and checked i have entered the right WEP, theres just no go.anyone else experieced this? how do I solve this?
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Aug 18, 2010
I'm looking to buy the Bold 9700 on Orange basically due to the UMA feature. However, I have a couple of questions which I hope someone can help with
-regarding the branding/software - have Orange added loads of their own software i.e orange world icons etc? And do they cause phone to be compromised in any way compared to O2, Vodafone etc?
- how is Orange overall as a network for 3G coverage?
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