BB Bold :: Emails Being Deleted Automatically?
May 18, 2012
My emails over 30 days are being deleted automaticallyFor my personal Gmail account on my BB, under Options, Message display and Actions, Days to Keep Messages, it's set to "forever".However my emails are only kept for 30 days, anything older would get deleted. I've tried changing the "forever" option down to 180, and 90 days, restart the phone, and change it back to "forever", however emails over 30 days are still being deleted.Does anyone else have this problem?I have 2 email accounts synced, the gmail one, and another university email (which oddly enough, does not have this issue)Btw I'm on a 9900 in Vodafone UKII was on 7.1.342 and eventually updated to .391 and the issue is still here
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Sep 13, 2012
For the last few months, my sms and emails keep getting deleted automatically every few days. I am no sure if this has anything to do with blackberry protect which I have been using for sometime.
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Sep 25, 2011
I have installed the 2.3.4 update 3 days before and after that I have noticed that my E-mails are getting deleted automatically from INBOX. I have configured the default E-mail client with POP3 configuration. Everyday older mails are getting deleted from INBOX automatically. Strange thing is that older mails are getting deleted from INBOX only (not from TRASH or SEND box). With 2.3.3 I was not getting this issue. I was able to view 2-3 days older mails also in 2.3.3. But after installing 2.3.4, whenever I'm opening INBOX, Older mails are getting replaced with new mails automatically. I want my older emails to be in INBOX also.
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Apr 21, 2011
My text messages are now automatically deleted even though my memory is not full. The weird is the names of the senders are still on the list but when you open them one by one the messages are gone. The ones automatically deleted are not even old text messages, they are just 4 days old. The names are also in color green. I hate deleting important text messages. Tried backing up my sms and restore them but when backing up, the ones deleted are ofcourse gone, so obviously I cannot restore anything that is gone.
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Mar 19, 2012
What are the other possibilities why my browser history got deleted other than deleting it?
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Jul 12, 2011
My text messages are now automatically deleted even though my memory is not full. The weird is the names of the senders are still on the list but when you open them one by one the messages are gone. The ones automatically deleted are not even old text messages, they are just 4 days old. The names are also in color green. I hate deleting important text messages. Tried backing up my sms and restore them but when backing up, the ones deleted are ofcourse gone, so obviously I cannot restore anything that is gone.
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Oct 18, 2012
My gmails are all automatically deleted at random times throughout the day. This only occurs on the blackberry, not on my computer. Brought device to sprint tech support and they did a hard reset, but problem still occurs.
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Jul 14, 2012
I have a BB bold 9780 and my text messages are being automatically deleted after a certain amount of time. I don't seem to have the option to set how long my device stores messages. i.e. options --> message display and action----> days to keep message
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Aug 6, 2012
My company BB Bold 9780 synchronises agenda's between MS Outlook and my device calendar. Some time ago an daily recurring Outlook calendar entry was deleted, but it still shows on my BB calendar. When I delete this recurring entry from my BB it comes back one day later. I therefore want to reset my calendar, but when I connect via BB Desktop Mgr it does not allow me to delete my calendar entries. I do not know what to do anymore and I find it rather frustrating to delete the entry every day or leave it in my BB calendar.
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Jul 18, 2011
First of all, this is not my blackberry - it's a customers device.what is happening is when they recive an email on there BB, it is automaticly marked as being read on outlook when downloaded, regardsless if it has been read on the BB or not.
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Sep 15, 2011
I have a BlackBerry Bold 9000 smartphone and using the Blackberry desktop software version 4.2 to sync contacts And outlook emails. But I realized that new contacts added to my blackberry are being deleted automatically.
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Aug 15, 2010
why do my e mails get deleted on its own?. its a new phone &all settings are correct.
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Feb 17, 2010
I have my gmail account set up ages ago and was able to delete an email and it would ask me whether I wanted to delete it from the mailbox and handheld or handheld only etc .Recently , that option disappeared , the only option would be "delete" and "cancel" . My other email account is still running fine . I tried deleting and adding the email account again , sent service books , battery pulls , nothing is working . I made sure that the circle is shaded in when it says "sync deleted items."
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Aug 13, 2011
Recently I have been getting old deleted emails pushed to my handset. I always the same emails all the time. It is always all the emails from the 7th August 2011. I always delete from handheld and computer, but don't know why it keeps appearing. It happens atleast 3 times a day. Gets a little annoying.
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Sep 15, 2010
is there any possibility of retrieving lost or deleted emails from my blackberry account? I tried RIM support & they said they have no way of doing this as the emails do not stay on there server at all. I have lost emails from Oct of 2011 that I had kept on my device. They were on my device as much as a few days ago, & now simply have vanished! I have not deleted them myself at all either?
Unfortunately, I have not backed up my device for more than 3 months ago & I had not saved the messages as I was n ot experiencing any email issues before. My email management settings are set to hold "Forever" as well? I am extremely puzzled with this situation that I could have prevented.
I am with Bell Mobility in Canada (province of Ontario) & I was wondering if there is any other solution that any of you techies out there might now of? Is there any software or company that any of you might be able to recommend to assist me?
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Jul 22, 2010
After I've deleted emails from my accounts on the computer, BB still shows all those unread emails. How can I refresh the BB so it matches? I don't want to delete everything twice. My wireless synchronization is definitely on.
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Jan 7, 2012
I am with Rogers and I started with the Curve-an awesome phone with no issues- then I bought the Playbook and it wasn't able to bridge so I upgraded to the Torch in August. The phone was such a pain, everytime I talked on it it would hit the speakerphone, so I gave it to my daughter a few months ago and bought the New Bold 9900 because I heard it was much better. So wrong. I am on my second Bold phone because it heats up and the battery doesn't last long at all.
Now I have had it freeze when I am typing, turning it on, scrolling, etc. It has now started erasing my emails on me, which I need for work and have now lost!!!! It randomly puts up this RIM error message. Rogers says it needs a task killer but I have no clue. I have bought Blackberry hones and Playbooks for my family and have been a loyal Blackberry user- laughing at my father and his inferior fruit phone and pad but I am starting to wonder. Is there something I can do
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Feb 18, 2012
All my emails and text messages call logs get deleted after 30 days. however the SMSs stay forever. It was happening to me on OS7, I upgraded to OS 7.1 and its still the same.I tried the following,1. Setting the keep messages option in Messages > Options > message display to 'forever' , 180 days , 90 days etc.2. Battery pull for quite number of times3. Installed newer build of the OS.
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Jun 24, 2012
How do I get my deleted emails to go to the deleted items in Outlook and not the archived folder?
Info:
iPhone 4S, iOS 5.1.1
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May 31, 2011
Is there a way of highlighing all or numbers of emails so blocks of emails can be deleted rather than one by one?
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May 17, 2012
When I delete an email on my computer, in Outlook, it does not delete it on my iPhone. However, if I delete an email on my iphone, it will be deleted on my computer's Outlook. When I open an email, in either place, it will show up as read in both. This is whole issue is also taking place with my iPad. I have reset my Outlook on my iPhone several times, yet it is still not sycning.
Info:
iPhone 4S, iOS 5.1.1
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Oct 11, 2011
My email messages get deleted or simply disappear from Blackberry device within 10-15 days despite the fact that "Days to Keep Messages" option is set to 180 days. Free memory under device information is currently listed at 12,981,073 bytes. All messages are kept and evailable on Yahoo email server.
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Mar 29, 2011
I recently plugged for first time my Blackberry Pearl on PC, and before the backup all my SMS have been deleted, I had only 7 sms. but i need to find them (that's why i plugged the phone to the PC!)I did not click on buttons or select on any option. they deleted automatically
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Dec 22, 2010
I Had updated my xperia x10 about a month ago. Since then i am facing troubles with contacts. The contacts got deleted itself. Then i tried to sync my account but then also the contacts did not show up although they are present in my account at sony ericsson site. Even after using backup and restore application my contacts werent restored. My contacts have got deleted automatically more then two times.
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Nov 4, 2011
I am using blackberry Perl 8120 model.My sms got deleted automatically even the have set "forever" for "Keep Messages" option.ecause of this i had lost many important sms etc. Can somebody suggest how to resolve this.
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Jul 6, 2010
I am using e72 since 1 month. My phone call logs gets deleted automatically as the day starts. I have set the call log duration to 30 days. My phone software version is 031.023 date31/03/2010. Please provide the solution
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May 1, 2011
Ever since I had it, it automatically and for no reason deletes all call logs. Blackberry could never give me any way to prevent this from support while it was under warranty. My Motorola Pebble didn't do this, and my iPhone 4, which was stolen a month ago, never did this. since I have a month to go before I can upgrade my phone, meaning I can get a decent phone without paying a small fortune for it?
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Apr 15, 2012
My texts seem to get deleted after about 2 weeks and I want it to stop .. how do i do this? also .. is there any way i can get back messages that have been lost? like are they stored anywhere else?
also, i used to be able to type in somones name on the homepage and it would come up with all the texts from them, my facebook interaction with them e.t..c and now this has stopped too .
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Oct 11, 2012
I am using blackberry 8520 . i was having around 300 phone no. in my cell phone in first title got deleted automatically then again i saved title with name. Second time most of no. deleted from my cell now only 100 phone no. is there in my cell. retrive my no. i dont have any back up also. earlier i was not using BBM service in my phone but one of my friend is using that so i inserted his sim in my cell and set up my gmail and yahoo account in my phone. Now wats hapning to my phone that i dont know.
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May 3, 2012
Am using BB curve 9300 3G, and OS 6.0.Around 2 months back, i was having issue with my BB so sent it to service center. When it came back, the OS was upgraded to 6.0 from 5.0.all is fine except now the text messages are getting deleted after few days...what remains is the name of the sender in green with no message in it. Even in settings, I have kept "forever" in the tab "Days to keep messages" Looking forward for a reply.
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May 10, 2011
I have the 8130 pearl and realized my memory was low so i had been losing all my recent messages including texts i never had a chance to read. i fixed the memory problem and everything is coming in fine now but is there a way to read the text messages i haven't seen yet?
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