BB Bold :: Yahoo Emails Get Deleted From Device Despite "Days To Keep Messages"
Oct 11, 2011
My email messages get deleted or simply disappear from Blackberry device within 10-15 days despite the fact that "Days to Keep Messages" option is set to 180 days. Free memory under device information is currently listed at 12,981,073 bytes. All messages are kept and evailable on Yahoo email server.
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Sep 6, 2011
Received an email regarding my yahoo address access via BlackBerry, indicating I have to verify my password to continue receiving emails via my device.However, despite multiple re-boots, cannot access email settings in the Setup menu.When I click email settings, it says "connecting to email settings" for several minutes. Eventually an error message indicates that "Your device had a problem connecting to the server."Retry or Cancel.Retry produces the same result.Can't get my yahoo emails via my device now.
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Sep 13, 2012
For the last few months, my sms and emails keep getting deleted automatically every few days. I am no sure if this has anything to do with blackberry protect which I have been using for sometime.
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Jan 1, 2012
A few months ago, I purchased a BlackBerry Bold 9780 for personal use, with T-Mobile service. I'm on OS 6.0 Bundle 1879, using BlackBerry Desktop Software v. 6.1.0.35. I set up six email accounts on the BB device; each is a web-based, POP account hosted by GoDaddy, and each is also set up on my desktop computer Outlook (with messages for all six accounts set to be deleted from each host account upon download to Outlook). I am not using BlackBerry Enterprise Server or MS Exchange Server.For a couple of months, everything worked fine. Email received by any of the six accounts was received at about the same time on Outlook and my BB device. Synchronization of Calendar appointments for my BB-device default account worked fine in both directions. (I understand that BlackBerry Desktop Software is incapable of synching appointments from email accounts other than the account set as default on the BB device, which is a significant limitation but not the subject of this post.)Since BB's disastrous outage in October, I have experienced major problems with email received and appointments related to my BB-device default account (only):
1) Email for my BB-device default account that is received in Outlook takes at least two days to push through to my BB device, and is usually never received on the BB device. This problem does not effect the other five email accounts set up on my BB device; all six accounts are hosted by GoDaddy and are owned by me.
2) Calendar appointments do not synchronize in either direction between Outlook and my BB device.
3) Calendar appointments sent from my BB device are frequently not received by recipients.
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May 31, 2010
Hi, wasn't sure if this was the best forum to post this issue in or not. I have yahool email through BIS on my Storm 2. Recently, my blackberry fails to sync with messages deleted in my yahoo inbox. I have to go on the device and delete the email a second time. Has anyone else had this issue or can you offer any advice to fix the issue?
I have tried waiting an hour or more to see if the blackberry will reconcile and remove the messages. Also, I go into my email and select reconcile now. These things did not work. I have not changed any of my email sync settings from when the blackberry was syncing fully. They are still set to inbox wins. Also, I even tried resending service books and deleting/reinstalling the yahoo email. None of these have worked so far!
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May 22, 2010
my AOL email account keeps sending me emails although i have deleted the app and the service books! and the BIS thing wont work either!
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Jun 5, 2010
How can i change the weekend days to other couple of days rather than Saturday and Sunday?
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Jul 26, 2012
I use my BB Curve 9300 for work (Outlook 2007) and for personal use. My emails are being deleted after they are 7 days old and then when I scroll thru my emails it goes to weird dates with only 1 email there. Also, my texts are being deleted after only a few days...so frustrating!!! I have to be able to go back thru my emails. I went and looked at my memory thinking I was out of memory, but I have 3.0 gb of memory avaliable.
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Nov 4, 2015
When this happens, it never makes it to my outlook on PC, which is where I address my email.Most fixes will say go to settings on "incoming mail" and check "never" delete from server, S6 does NOT have this option.
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Nov 6, 2012
I have restored my blackberry 9900 bold backup last night and sincd then i am unable to use my yahoo account on bb, i can receive the emails but cant reply it .... when i try to reply a new window open but on blackberry menu there is no option of send.... and its only happening in Yahoo.... I can use my gmail account and Mail Xchange accounts but the problem is only with yahoo.
I have tried to reboot by pulling up a battery.... Have registered my blackberry device Have Deleted and Sent Service Book Have received the emails that your account has been activated and you will begin to receive emails in next 20mins. Infact i have deleted my Yahoo Account and tried to set up again but its still a same problem....
When i open my Yahoo account on the centre top of the screen its written Gmail, although its yahoo account...
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Jun 5, 2015
Same old song - I accidently deleted text messages from my Sprint Samsung Galaxy s5. I see a post from 2011 saying this cannot be done with Sprint. Now in 2015 has anything changed? I'm waiting on hold forever with Sprint, got disconnected, now on hold again.
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Aug 4, 2010
I want to Synchronize my device address book with yahoo's
After experiencing some problems I decided to start from cero and deleted all contacts of my yahoo address book. I then synchronized with the Blackberry desktop manager (arrow pointing out in both directions) and loaded all data from the device (address book) to yahoo.
When I do changes using my PC directly in yahoo and then sync with device all works apparently OK, e.g. if I modify a name adding a surname that will be synchronized correctly in the device, however the changes I do in an existing record in my device with the sync won't be done in yahoo.
What shall I do to have all changes done to my device's adress book in the yahoo account.
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Jun 25, 2010
I did a search throughout the forums to see if others were having this issue or knew how to resolve it. I'm new to the Blackberry so any help would be greatly appreciated. For some reason my device is not letting me download previous emails. It does download new incoming messages but that's it.
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Apr 29, 2010
Since installing os 5 on my Verizon 9630, my text messages are being deleted after 2 days even though I am not deleting them. Texts older than 2 days no longer appear when I click on SMS/MMS on my home screen. Is there a setting I dont know about? When I was running 4.7 all my text messages appeared until I manually deleted them.
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Feb 10, 2012
I own a Bold 9930.I've noticed that my device doesn't completely sync with Yahoo email.If I read an email on my device, it is marked as read on Yahoo.However, if I read the email on Yahoo, it doesn't sync with the device - the device copy of the email is never marked as read.I used to have full 2-way sync.I contacted Yahoo, and was advised by Yahoo support that 2-way email sync between my device and Yahoo is not possible.
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Feb 14, 2012
Ive had the Blackberry Bold for 3 months--had no problem getting my personal email in the Messages Icon. 3 days ago, it stopped showing up there. I can only get to those emails by selecting "View Folder", then "Inbox"...I can then see all my email. However, if I close the Messages then and reopen, it shows my email as of 3 days ago.
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Aug 15, 2010
why do my e mails get deleted on its own?. its a new phone &all settings are correct.
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May 18, 2012
My emails over 30 days are being deleted automaticallyFor my personal Gmail account on my BB, under Options, Message display and Actions, Days to Keep Messages, it's set to "forever".However my emails are only kept for 30 days, anything older would get deleted. I've tried changing the "forever" option down to 180, and 90 days, restart the phone, and change it back to "forever", however emails over 30 days are still being deleted.Does anyone else have this problem?I have 2 email accounts synced, the gmail one, and another university email (which oddly enough, does not have this issue)Btw I'm on a 9900 in Vodafone UKII was on 7.1.342 and eventually updated to .391 and the issue is still here
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May 28, 2012
Can i save or lock text messages so that they cannot be deleted by accident? is it possible to recover deleted messages?
Info:
iPhone 4S, iOS 5.1.1
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Aug 29, 2010
From 5 days now, I can't use yahoo messenger. I have a Bold 9000 and when I'm sending messenger to computer PC / MAC the person doesn't receive, on other telephones it does. I have friends with other models of blackberry and they have the same problem. Do you have a solution? I delete the application, I update... It's still working yahoo messenger on blackberry or not?
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Sep 12, 2011
I updated my phone to the recent software update (2.3.4). Since then, every few days, my call log gets partially deleted. It happened again just today! I even tried completely deleting the call log the last time it happened. I even had the service center process a softeware update as the phone was running a bit slow last month.
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Apr 7, 2011
Why are photos and videos taken with my incredible S deleted from the phone after a couple of days?
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Dec 3, 2014
My iPhone 6+ deletes my emails after 5 days. I have checked settings and can't see a solution.
Info:
iPhone 6 Plus, iOS 8.1.1
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Feb 17, 2010
I have my gmail account set up ages ago and was able to delete an email and it would ask me whether I wanted to delete it from the mailbox and handheld or handheld only etc .Recently , that option disappeared , the only option would be "delete" and "cancel" . My other email account is still running fine . I tried deleting and adding the email account again , sent service books , battery pulls , nothing is working . I made sure that the circle is shaded in when it says "sync deleted items."
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Aug 13, 2011
Recently I have been getting old deleted emails pushed to my handset. I always the same emails all the time. It is always all the emails from the 7th August 2011. I always delete from handheld and computer, but don't know why it keeps appearing. It happens atleast 3 times a day. Gets a little annoying.
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Sep 15, 2010
is there any possibility of retrieving lost or deleted emails from my blackberry account? I tried RIM support & they said they have no way of doing this as the emails do not stay on there server at all. I have lost emails from Oct of 2011 that I had kept on my device. They were on my device as much as a few days ago, & now simply have vanished! I have not deleted them myself at all either?
Unfortunately, I have not backed up my device for more than 3 months ago & I had not saved the messages as I was n ot experiencing any email issues before. My email management settings are set to hold "Forever" as well? I am extremely puzzled with this situation that I could have prevented.
I am with Bell Mobility in Canada (province of Ontario) & I was wondering if there is any other solution that any of you techies out there might now of? Is there any software or company that any of you might be able to recommend to assist me?
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May 17, 2011
For the past 2 days, I have been unable to receive any of my Outlook emails to my phone. I have 5 different email addresses that go to my phone and the only ones that are giving me problems are my 2 Outlook emails. I am able to send messages from them, but am not able to receive any. I am getting all of my messages in Outlook, so I think there is some kind of incoming server issue with Outlook and Blackberry.Here are the things that I have tried (with no success):1, I have tried to send my Service Books several times2. Tried deleting and recreating the email addresses on the phone.3. Tried several battery pulls for a rebootDDED INFO:Your carrier: T-MobileModel info and OS version (Go to Settings, then Options, then about): Blackberry 8900, v5.0.0.900
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Jul 22, 2010
After I've deleted emails from my accounts on the computer, BB still shows all those unread emails. How can I refresh the BB so it matches? I don't want to delete everything twice. My wireless synchronization is definitely on.
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Jan 7, 2012
I am with Rogers and I started with the Curve-an awesome phone with no issues- then I bought the Playbook and it wasn't able to bridge so I upgraded to the Torch in August. The phone was such a pain, everytime I talked on it it would hit the speakerphone, so I gave it to my daughter a few months ago and bought the New Bold 9900 because I heard it was much better. So wrong. I am on my second Bold phone because it heats up and the battery doesn't last long at all.
Now I have had it freeze when I am typing, turning it on, scrolling, etc. It has now started erasing my emails on me, which I need for work and have now lost!!!! It randomly puts up this RIM error message. Rogers says it needs a task killer but I have no clue. I have bought Blackberry hones and Playbooks for my family and have been a loyal Blackberry user- laughing at my father and his inferior fruit phone and pad but I am starting to wonder. Is there something I can do
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Feb 18, 2012
All my emails and text messages call logs get deleted after 30 days. however the SMSs stay forever. It was happening to me on OS7, I upgraded to OS 7.1 and its still the same.I tried the following,1. Setting the keep messages option in Messages > Options > message display to 'forever' , 180 days , 90 days etc.2. Battery pull for quite number of times3. Installed newer build of the OS.
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Jun 25, 2012
My Blackberry Torch 9800 is unable to access or send emails nor can i access email settings. The problem started 3-days ago. Rebooting makes no difference. Why would this suddenly start happening?
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