Motorola Photon 4G :: It Constantly Freezes
Sep 8, 2011
i just recently got my phone about a week ago and now it freezes continuously and have multiple errors (messaging, camera, contacts, applications, etc.) every time i try to load a launcher it freezes including the motoblur launcher. would the weather temperature have an affect on this or is the phone defective?
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Jul 3, 2012
I have a Photon that is at best qurky. I did a full factory reset about a month ago. the last couple of days the phone has been freezing with the alarm. the alarm will go off and I might get one or two snoozes out of it then the display freezes and is unresponsive. O can push the power button to get the power off menu but the screen will not respond to allow a power off, I must remove the battery to reset the phone.and as anyone who has a Photon knows how much fun putting the back on is. Any ideas.again this is a pretty fresh reboot and I do not have near as many apps running as before the reboot
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Oct 15, 2011
My 2 month old phone, started to freeze two weeks after I got it. Sprint is aware. Now my phone shuts off. Before I could take out battery, now Its just 100% stuck on Motorola screen. Its been charging, Ive tried everything! Its going on day two.... my Droid HTC started this way. Service fixed it, for a bit then back to same problems. I upgraded to this phone, Sprint said since its past my 30 days, more $ out of my pocket. for just a refurbished one. I just want to turn it on and have my touch screen work and receive what Im paying for. I need my phone at all times for my child!
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Aug 30, 2011
Have noticed that my Photon can't seem to hold a WIFI connection. I can be sitting right next to my router, and it will drop the connection and start scanning again. Have noticed the same thing with other wifi connections at work. Also the WIFI connection sometimes goes dormant/gray and won't wake up on its own. The only solution is to turn the wifi connection off/on, or to cycle the power on the router. Not sure if its a setting that kills the connection after a period of inactivity, have looked in the settings but can't seem to find anything. I have had this problem pre and post update, but am frustrated as I've just passed my 30 days to return the phone easily if something is wrong with the phone.
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Nov 8, 2011
Everytime I use my Amazon Cloud Player on my Photon, the phone freezes up completely after playing a few (~3 ish) songs. The only way to get functionality back is to take the battery out.
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Aug 9, 2011
Everytime I open my contacts my phone freezes and prompts me to force close or wait. When I try to set up a group the point where you add contacts the screen is black and when you press the option button on the phone sends me to the keyboard but doesnt do anything and lags.
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Feb 18, 2011
I am on my third Blackberry 8520 and keep having the same problem. Every two or three days it freezes. The only way to "fix" this is to take the battery out and put it back it. Two or three days later, it will freeze and I have to do it again. This process also drains my battery life. I don't have many applications installed and the ones I do have come only from Blackberry App World. I also receive an App Error 523 message. I have called my carrier and gone through the different steps they recommend to solve this problem. None work. I am very dissatisfied and have come to the conclusion that the 8520 and all Curves are garbage and I am seriously considering leaving Blackberry. This also happened to me and other friends owned 8300.
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Jan 8, 2012
My device constantly freezes up, a timeclock appears on the screen and remains for a few minutes. This happens almost every time I use it.
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Feb 5, 2010
My friend has this phone and it freezes up on him constantly.
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Apr 19, 2012
My phone takes forever when I touch something to open it to open. I have to repeatedly touch the same icon until it opens. Sometimes I have to restart my phone just to get it to open. And my app close out for no reason at all and i have to keep reopening them.
Info:
iPhone 4, iOS 5.1
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Nov 17, 2011
I have a Bold 9700 upgraded to OS 6 about 1 year ago, in the last 2 - 3 months my phone seems to freeze constantly and the only way to stop it is to pull the battery. Another issue I'm having is that I get an "application memory low" message about twice to three times a day asking me to delete applications, I am now down to two applications on my phone....a banking app and a music app....and I'm still getting the message.
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Jan 7, 2012
I am with Rogers and I started with the Curve-an awesome phone with no issues- then I bought the Playbook and it wasn't able to bridge so I upgraded to the Torch in August. The phone was such a pain, everytime I talked on it it would hit the speakerphone, so I gave it to my daughter a few months ago and bought the New Bold 9900 because I heard it was much better. So wrong. I am on my second Bold phone because it heats up and the battery doesn't last long at all.
Now I have had it freeze when I am typing, turning it on, scrolling, etc. It has now started erasing my emails on me, which I need for work and have now lost!!!! It randomly puts up this RIM error message. Rogers says it needs a task killer but I have no clue. I have bought Blackberry hones and Playbooks for my family and have been a loyal Blackberry user- laughing at my father and his inferior fruit phone and pad but I am starting to wonder. Is there something I can do
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Apr 13, 2010
I have the Storm 2 9550 with Verizon.Since the latest update (v5.0.0.607), my phone freezes constantly to the point where the phone is really unusable. I spend a lot of time looking at the mini clock spinning in the middle of the screen, while I try desperately to kill my phone.I did not have this problem at all before the update.
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Apr 5, 2012
I'm at the end of my tether! My iPhone4 drops calls for absolutely no reason at all, at least 50% of the time.It doesn't matter how strong my signal is, or whether the call is outgoing or incoming. The person on the other end doesn't sound like they are breaking up either - it just goes suddenly silent.Then, when I press 'end call'the phone freezes on 'call ending' - the only way out of this is then to reboot the phone.I've been back to the Apple Store in Glasgow twice, and to their credit they have replaced my handset twice within the last year;
however despite my THIRD handset doing exactly the same, they have told me that no more replacements will be given.I have tried doing a master reset and setting up again as a new phone to eliminate the possibility that something within my back-up is corrupt, but the end result is the same.I have five different Apple devices at home and am a huge fan, but I'm afraid this is making me envious of my friends who have Android phones (sorry, didn't mean to swear
Info:
iPhone 4, iOS 5.1
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Apr 25, 2011
My Torch freezes constantly...like every time I use it. I end up waiting for it to unfreeze. I get a small black box with a timer and it's been happening more and more. What the reason for this might be?
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Apr 12, 2012
the phone was purchased 4 months ago and regularly freezes and crashes when using it. The software also sometimes will perform the wrong function when an icon or button on the phone is pressed. I have tried updating the software to see if that would help but for the last 2 weeks I have been told that the Update Centre is overloaded and I can't download the new software.
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Aug 24, 2011
9810 torch the screen constantly freezes or has the little black square with the dial going around like its updating. It's very frustrating that every time I go to do anything on my phone either the screen is frozen or its updating. It wont even let me turn the screen on unless I open the keypad - freezes and updates when trying to hang up a call- takes two minutes to prep phone for every use.
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Mar 4, 2015
Facebook often freezes however the device is working properly and I have to clear it from the most recent apps list and open it again and it becomes alright.....however it happens frequently so I became annoyed
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Jan 24, 2012
using Photon 4G with Airtel prepaid sim with system version 45.3.6.MB855.Sprint.en, Whenever I run short codes (USSD codes) like *123# to check my prepaid GSM balance or interact with service provider by *121# it takes long time showing USSD code running.. and after few mins either shows MMI successfully complete or MMI failed but doesnt actually show the text which is shown in my other GSM phones; to query balance or activate some service. Tried forums but no concrete solution.
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Aug 11, 2011
Any use the Motorola Date and Time Widget? Mine seems to hang at night (seemingly about 20min after I plug it in for charging) and stays on yesterdays date and time until somehow it corrects itself the next day. There is no way to "activate it" or make it correct itself. All other clocks and calendars are correct.
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Oct 12, 2011
i bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi
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Sep 19, 2011
That's basically it. I don't want to keep getting e-mail (at my gmail account) that I have no events on a given day. How do I stop the Photon calender app from doing this?
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Jan 9, 2012
I have a major issue with my corporate exchange calendar. If I accept an invitation to a meeting, the phone makes me the organizer of the meeting. This syncs back to my corporate calendar. This is obviously completely wrong. If I delete the meeting on my phone, or on my computer, it sends out a message to everyone that was on the meeting saying that it was cancelled. If I need to adjust the meeting only on my calendar, it sends out an update to everyone. It has caused a lot of confusion for me and my work colleagues.
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Oct 28, 2011
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
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Aug 14, 2011
I noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
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Aug 19, 2011
I have just moved from a windows phone and got this photon phone. I listen to music from the web, like 181.fm/mobile. These stations require a windows media player to work. The windows media player is not on my photon phone or in the android market place.
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Aug 19, 2011
If I have 5 or more all-day events on one day, the calendar doesn't display the text of the events, which also makes the lines very skinny and difficult to select.
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Oct 7, 2011
Will we ever see an unlocked bootloader for the Photon 4g?
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Oct 16, 2011
So now I still cannot use MMS or carrier internet and the latest software update will not run, it can be downloaded but after running it 12 times it indicates update was unsuccessful. Is there anyway of reflashing the whole phone to start from scratch.
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Sep 16, 2011
Anyone used or using Drive First?I installed it, was using it, but just too much for me, I already use a car dock, motospeak and bluetooth.(Yes, trying to be safe).It just does not intrgrate well with Google Voice.Anyway, it seemed to install an app when I signed up for it, the app is called Smart Device Manager.After cancelling Drive First it continues to lock my screen when the car moves.I figured out which app is is, but the only available option is "uninstall updates" and it keeps wanting to re-update the app after I uninstalled updates. I have uninstalled updates and reinstalled a few times, but it seems that app is dug in there, and won't leave.Because Sprint customer service has NO CLUE (after 4 reps) how the app works, or how to get rid of it?
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