i bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi
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Anyone used or using Drive First?I installed it, was using it, but just too much for me, I already use a car dock, motospeak and bluetooth.(Yes, trying to be safe).It just does not intrgrate well with Google Voice.Anyway, it seemed to install an app when I signed up for it, the app is called Smart Device Manager.After cancelling Drive First it continues to lock my screen when the car moves.I figured out which app is is, but the only available option is "uninstall updates" and it keeps wanting to re-update the app after I uninstalled updates. I have uninstalled updates and reinstalled a few times, but it seems that app is dug in there, and won't leave.Because Sprint customer service has NO CLUE (after 4 reps) how the app works, or how to get rid of it?
View 1 Replies View RelatedI have read the discussions to date and it seems there is no answer for this install update problem or I missed it. what the fix is for this and if there isn't one is Motorola working on one.
View 2 Replies View RelatedSo now I still cannot use MMS or carrier internet and the latest software update will not run, it can be downloaded but after running it 12 times it indicates update was unsuccessful. Is there anyway of reflashing the whole phone to start from scratch.
View 6 Replies View RelatedI am on my 3rd Photon - Sprint is ordering another one as each has been defective. I am tired of the hassle - are other people experiencing this? I have sworn by HTC, and the specs on the phone were excellent, but it's been a nightmare! How can 3 phones all be defective? I live is San Diego and work in Los Angeles.
View 15 Replies View Relatedurl..Sprint is doing away with their Premiere Program (for Gold Members) and if you don't use it by Dec 31, you loose it. They also will only give you 14 days to try phones instead of 30, ETF's are now $350. Unlimited Data will soon be gone replaced by Data Caps and Bandwidth Throttling.What's funny is I just spoke with a Retentions Manager and he told me that the e-mail came out 30 minutes ago and how did I know about it already. I told him the Webz is a Blaze with the news already. They want to be Verizon and AT&T with lesser service (Data Speeds), their 3G is a Joke compared to the other 2 and 4G (WiMax) is no where near LTE. He claimed they will have LTE, but that will take forever and a day. I have had a Tower down by my house for 2 months now and need an Airwave just to get 3G service in my house.
This is what happens when you get the Darn iPhone. It's the Carrier Killer. They think their Crap does not stink now. I HATE the iPhone and wish it stayed far away from Sprint.Looks like the Bionic is in my near future. I just bought the Photon too. Guess I will eat the OLD ETF as I am still Grandfathered into that one and go with Verizon.
It rebooted itself once and was fine. Then the screen flashed to a sprint logo and its stuck with the yellow word 'NOW' (like advertisement) on the screen. I've tried plugging in and toggling the power button. I just got this phone and still am figuring it out. Also the notification light is flashing a pink color as well.
View 1 Replies View RelatedI used Sprint Motorola photon 4G MB855 cell phone at United States.I currently use SKtelecom in Seoul South Korea.But, I using RSD lite......[(1FF-sunfire-user-2.3.5-4.5.1A_SUN_USC_19.0-19-release-keys-signed-USC-US.rar523.712kb) (1FF-sunfire-user-2.3.5-4.5.1A_SUN_USC_19. 0-19-release-keys-signed-USC-US.sbf 2.382.906kb)]
This file is UScellular firmware.I was upgrade wrong to above files.Was changed from Sprint to the UScellular. (From MB855 to MB853 was changed)My phone Is currently dead.To revert to a Sprint(MB855) cell phone, what should I do?Do you have this photon 4G MB855 Sprint SBF firmware?his file [(4.5.1A-1_SUN-254_13.Sprint.en.US) (45.4.13.MB855.Sprint.en.US)]Where can I find the MB855 SBF firmware files?
I am not sure if any of you are as upset by this as I am, but it does not appear that I will ever be able to use WiMax in my home area (Directly north of Indy). The only possible redeeming possibility is if the Photon can be upgraded to LTE via software fix (similar to the Xoom). I have heard talk from multilple forums that it may be compatible since it has a sim card and that there is LTE in the build.prop file.
View 14 Replies View RelatedSo i bought a motorola photon 4G from ebay 5 days ago and had it shipped here to New Zealand. I'm loving the phone but there are a few problems.
When i first switched on my phone (i got it today) it said contacting network, faor quite a while. I was patient and thought this was becuase it was the first time switching on this device. Then it said it couldn't activate the device (sprint). Fair point, because the network was not setup.
So after a while i was able to setup New Zealand's vodafone settings and got my 3G connection working and had data working too. I then swithced off the phone ad turned it back on again. This time it still could not connect to the network and now my settings don't work. Calls and txts work but my data doesn't... not anymore.
Also is there a way for me to get rid of sprint's activation process when i boot up the phone?
use the photon on a non-sprint network eg. in another country.......if yes.....do you experience the Sleep of Death and Random Reboot problems.....??becaose as far as i have read the threads i think the problems are seen while connected to sprint's network or while returning to sprint's network after roaming i.e. while switching networks.......
View 1 Replies View RelatedSince I purchased my Photon a couple weeks ago, I have had this issue. Whenever someone sends me a text message including a photo, I receive a text from '9000' indicating that the person (phone number only-no name) has sent me a picture message, and prompts me to click on the Sprint picture mail website link to view the photo. Once I click the link, and the site finally opens, the picture is visible. Because the text is sent from 9000, I can't reply to the sender of the message by hitting 'reply,' because I would be replying to 9000. I called Sprint about this MMS issue, and they told me it's because this is a GSM phone. I'm hoping there is some setting or configuration that needs to be adjusted to allow my incoming picture messages to appear properly
View 9 Replies View Relatedusing Photon 4G with Airtel prepaid sim with system version 45.3.6.MB855.Sprint.en, Whenever I run short codes (USSD codes) like *123# to check my prepaid GSM balance or interact with service provider by *121# it takes long time showing USSD code running.. and after few mins either shows MMI successfully complete or MMI failed but doesnt actually show the text which is shown in my other GSM phones; to query balance or activate some service. Tried forums but no concrete solution.
View 1 Replies View RelatedAny use the Motorola Date and Time Widget? Mine seems to hang at night (seemingly about 20min after I plug it in for charging) and stays on yesterdays date and time until somehow it corrects itself the next day. There is no way to "activate it" or make it correct itself. All other clocks and calendars are correct.
View 15 Replies View RelatedI have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
View 15 Replies View RelatedThat's basically it. I don't want to keep getting e-mail (at my gmail account) that I have no events on a given day. How do I stop the Photon calender app from doing this?
View 4 Replies View RelatedI have a major issue with my corporate exchange calendar. If I accept an invitation to a meeting, the phone makes me the organizer of the meeting. This syncs back to my corporate calendar. This is obviously completely wrong. If I delete the meeting on my phone, or on my computer, it sends out a message to everyone that was on the meeting saying that it was cancelled. If I need to adjust the meeting only on my calendar, it sends out an update to everyone. It has caused a lot of confusion for me and my work colleagues.
View 3 Replies View RelatedHas anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
View 1 Replies View RelatedI noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
View 1 Replies View RelatedI have just moved from a windows phone and got this photon phone. I listen to music from the web, like 181.fm/mobile. These stations require a windows media player to work. The windows media player is not on my photon phone or in the android market place.
View 3 Replies View RelatedIf I have 5 or more all-day events on one day, the calendar doesn't display the text of the events, which also makes the lines very skinny and difficult to select.
View 3 Replies View RelatedI have a Photon that is at best qurky. I did a full factory reset about a month ago. the last couple of days the phone has been freezing with the alarm. the alarm will go off and I might get one or two snoozes out of it then the display freezes and is unresponsive. O can push the power button to get the power off menu but the screen will not respond to allow a power off, I must remove the battery to reset the phone.and as anyone who has a Photon knows how much fun putting the back on is. Any ideas.again this is a pretty fresh reboot and I do not have near as many apps running as before the reboot
View 1 Replies View RelatedWill we ever see an unlocked bootloader for the Photon 4g?
View 4 Replies View RelatedTried to update yesterday, downloaded and tried to install. Phone reboots and I get an android guy with an exclamation mark. When phone restarts, a notification pops up saying the update was not installed.
View 4 Replies View RelatedHave tried may times in the last two weeks and everytime I get an error that the update failed to install. Below is the error logged when pushing up vol+down vol at the update screen.
Finding update package...
Opening update package...
Verifying update package...
[Code].....
There has been alot of activity in a post that shows answered so I am starting a new thread as this has not been resolved.
Today is my 13th day of Sprint's 14 day return policy and I will be returning first thing in the morning for a Galaxy S II if not resolved.
I was curious to see if there was an update for it and went to its page in the market and it says its not available for my carrier?I kept getting the little yellow triangle.
View 15 Replies View RelatedI woke up today to find a download in the notification list on my Photon.It was stuck at 14% for a good amount of time, so I powered it off and on again.I came on here and found out that an update had been released so I went into my Settings About phone and tried to update the Motorola Software, and now I'm getting the message in the subject.I've tried Googling the problem, tried clearing caches, etc, but I still can't download the update manually.
View 15 Replies View RelatedI have noticed that the volume is low after last update, when i first got the phonw it was loud and clear. After the update i can hardly here the alamr anymore. My ringtones are low as well, even playing back music. Is anybody else having this issue, any suggestions?.
One more thing, i also tested it out, by going to the sprint store checking the floor model and comparing it to mine, it was way louder and didnt have the latest update.
After the last update to 45.3.6.MB855.Sprint.en.US (4.5.1A-1_SUN-198_6) my 4G signal does not stay active but for a minute then it ZZZ out and/or I lose data. Have to revert to 3G. One time I could not turn it on at all until a reboot. No error messages no other issues.
I guess I'll await the next update but it is annoying. a 4G phone that rarely runs as 4G lately.
in the other thread it was asked that we make individual threads for each ota update error. The one i am experiencing is for the file/system/app/AccountAndSyncSettings.apk failing validation. It claims that the "assert failed" at this file.I just bought this and haven't modded anything or even know how too. I did however buy the lapdock and it will be at my door in a couple days, i really want this update so it works.also it fails with status
View 4 Replies View RelatedI've tried installing the official Motorola update 4 times and every time it is unsuccessful. The update says it is available for download, then downloads and asks to be installed. I choose to install it and the phone reboots. It then goes to the progress screen, gets to about 40%, and then shows the triangle with exclamation mark inside of it. Then the phone reboots and pops up a message saying update failed.
I have done 2 full factory updates (erased all memory), called Sprint, talked to a Motorola level 2 tech, and gotten nothing. No one has even tried to troubleshoot this issue or recommend anything.
