BB Bold :: 9900 Had Crashed Suddenly During A Wipe Operation
Jun 23, 2012
My Blackberry Bold 9900 had crashed suddenly during a wipe operation, it shows a black screen and keeps in an endless reboots, with the Red LED blinking !I've tried the following steps, but didn't come up with any positive results - Hard reset (over 10 times).- Software upgrade, (via Desktop manager) OS 7.0 and OS 7.1 with:- Battery installed into device, device connected to desktop via USB cable.- Battery removed, device connected directly to desktop via USB cable.- Online software upgrade (from blackberry.com website directly).- BBSAK (didn't see the device).- CMD, to open the Apploader with and without the JVM.- Followed the steps mentioned into article: KB10144And the only feedback and result I've received while performing any of these steps (on desktop) is:(Error: Reconnecting to JVM)And the Blackberry device keeps in an endless reboots and never shows the Blackberry black-loading screen with the white indicator
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Jan 4, 2012
My bb 9900 is not opening. this happened when my phone's battery got drained completely and I tried charging it back. Since then it is showing error 102. how to counter the problem. As it is very urgent to keep my phone on. the guidlines to be followed to make by bb work again.
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Jul 28, 2011
I know there is Blackberry Protect come with the device after Blackberry OS7. And the device will be asked to wipe its data if I change to another SIM card (without data access). Is there anyway that I can change the SIM card bypassing that if the SIM card does not have any internet connection?
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Jun 24, 2012
i bought a blackberry bold 9900 but suddently stoppedwhat can I do? the phone is out of garanty, can i send the device directly to blackberry Canada?? is this possible?? or definitly i lost my money?
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Jul 5, 2012
whilst i am using the phone, suddenly the screen goes black, but i cant still see the screen is on. i can carry on using the phone by making a call, so i assume the phone still works normally. i have to wait a long time for my phone to be back to normal. i leave it for about 15 minutes, and it starts working but this happens again. this also happens when i make a call and the screen goes dark,and also when i lock it?BB BOLD 990, OS 7.1?
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Jun 26, 2012
My battery suddenly died in my 9900. Would love to talk to a person in customer service the old fashioned way instead of the electronic self diagnosis. Any numbers in the UK answered by humans who don't charge for their time? how do I get a replacement battery?
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Oct 8, 2011
My 9900 is only a week old but has started behaving strangely. Sometimes it would stop ringing when a call comes but would show the name of the caller on the screeen. Picking up the call would result in the caller not hearing my voice. Once this happens , it would remain this way till I pull out the battery and restart it again. When in this situation , any outgoing call would also not work.
I've checked and I'm at the latest available update. (7.0.0 bundle 1346)
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Oct 24, 2011
Couple weeks ago randomly stopped getting anything. It only comes through if I refresh them myself. It is driving me mad and I dont know what to do. I have battery pulled, deleted and reinstalled to no avail?
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Oct 18, 2012
I've suddenly stopped receiving emails on my Bold 9900 (3 accounts: Hotmail, Gmail and a school email). I'm not too sure when exactly it happened, but if i'm not mistaken it was soon after I set up my email accounts on my Playbook. I've tried all the common solutions like sending the service books etc.
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Sep 23, 2012
The text message icon on my blackberry bold 9900 disappeared suddenly. Perhaps, it must been inadvertently deleted or moved to another folder. However, I've tried searching for it without any success. how to get the text message icon restored?
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May 1, 2010
So tooday i caame home from wokr, the battger was around 95%. i put it to charge, and i went on my laptop for a few seconds, i pick up my bold, it almost dropped, but i had it in my hands, open up msn to chat, then my bold freezes, turns white, then shuts off, and isnt turning on :$ tried removing the battery on and off, nothing. tried plugging in with and without battery nothing...
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Jan 5, 2012
my blackberry has crashed and is showing an error 606??
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Oct 7, 2012
My blackberry crashed and I can't get anyone to tell me how to retrieve the info from my Desktop Manager Software.I got BB to tell me how to save it as a zipped file, but they (and Verizon) will tell me how to convert it so my laptop can read it. I'm looking for my memo lists and pictures, mostly.My calendar, if possible, but I have a hard copy of that.I upgraded to an I Phone 4, which is why I don't have a working BB to just plug into my laptop.
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Jul 25, 2011
Software update has remained motionless for 1hr at Loading module "net_rim_bb_phone_resource.cod"
Don't know what to do & worried about killing the program as I don't want to destroy my device.
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Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
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Apr 14, 2010
I'm currently using OS 5.0.0.464 on my bold and planning to upgrade to .592. Is it actually necessary to wipe the device before installing the new OS coz when i installed .464 i didn't wipe my bold.
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Jan 29, 2010
Can anyone tell me how to do this? How to wipe and Reload OS?
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Sep 15, 2012
Is there a way to wipe JUST the contacts in my Bold? I am using a new IT company and I don't want duplicate contacts when they migrate my business computer to my phone.
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May 20, 2012
I did a security wipe on my Blackberry Bold 9900. I have managed to restore everything, however I cannot seem to set up my email address (which is a Yahoo address). I keep getting the error message that it has not been possible to connect to the server.
I have also foun a problem with my BBM, I am able to send messages, but no one can send any to me. This problem has also come about after the security wipe.
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Jan 3, 2010
Does it do the same thing as say, jlcmdr? Upgrades would be a lot easier if I could do half the work on the phone itself.
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Jul 12, 2010
was hoping I could live with this issue until 9700 hits the UK, but now seeing as its probably going to be 2011 before this happens, I need some help with my current 9000.It's on OS 5.0.0.592 and has 12452390 bytes (is that about 12MB?) file free. The main problem is, the phone is barely saving a week's worth of phone calls/emails/texts and I really need them all to be saved for at least a month. I'm a guitar teacher and I check what the craic is with my sutdents by going to their text number and reading back on the message history. But now, a week later and everyone's text logs are blank. I remember for the longest time, I could go back to the first message I ever sent, and I must have had about 10 apps installed. Now I only have GMaps, Viigo, Facebook, Google Sync and IM+, what I would consider essential to my daily workflow. I've tried MaxMem to clear memory, and that's after using that swiss army knife thing to brick the device first to make sure I really cleared the memory. All the tweaks I've read on this site were done as well.This is starting to get pretty frustrating, don't want to see that low memory screen every day, begging me to delete apps!
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Aug 23, 2010
I want to wipe my device because it won't let me delete the previous email addresses that were added by the user.I got this blackberry from ebay and I dont know if i'll have problems emailing if i do a complete wipe of the device?
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May 29, 2012
I wiped my BB earlier today in order to disconnnect it from my former employer's BES (I own the BB) per the instructions from their IT staff. I was successfully able to restore all of my contact info, apps, etc., but have not been able to fully restore my personal emails (I can send from my BB, but can't receive any emails).
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Jun 28, 2011
If I am to do a master reset wherein it will delete my emails, contacts, messages, third party apps and memory card data and restore my blackberry to factory settings, will it also change my phone from being unlocked to a locked phone again?
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Jan 27, 2012
My BlackBerry Bold 9900 has been giving me some problems lately, so I backed up all my data and attempted a security wipe.
After erasing all the contents, my phone's screen just turned white without any error message.
Even after performing a hard reset, my phone still turns white.
how can I restore my phone back?
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Nov 16, 2010
I've created a group on BBM, after wiping my device I didn't find it back. I did ask someone to invite me, but my join request is pending (waiting probably for my approval). What can I do?
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Sep 30, 2011
Before I start, I want you to know a few things about me. I am an IT Professional with lots of experience so please note that I am not a novince when replying to this message. I have the following certifications:Microsoft Certified IT Professional (Windows 7, Server 2008, Exchange 2007)Microsoft Certified Solutions Associate (MCSA),MCDST, MCSE, Network +, Security + That said, my loyal Bold 9650 keeps hanging. I first went to 'Options' and did security wipe after backing it up. the same issue persist. I did this again for like four times but still the same thing. Then I proceeded and used BBSAK to do a complete device wipe and the problem persists. Usually the phone behaves well after the OS is installed but shortly after then, the same problem surfaces again even before connecting my BIS data.The OS installed on it is 6.0 Bundle 3084 (v6.0.0.719, Platform 4.4.0.560)
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Aug 22, 2010
I once did the memory wipe out for emails, Contacts, ect. Now every time i take out my battery, the contacts and emails all delete. And there is a message that pops up when it turns on This Handheld Device Includes software that is Proprietary And Confidental to Research Motion Limited ("RIM") And/Or Its Affiliates And Suppliers. Except to the extent that RIM is expressly precluded by law from prohibiting you from doing so, ect. what is the Problem?
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Aug 16, 2010
How do I wipe my devide before upgrading or downgrading? Is wiping better? why or why not? I want to downgrade from 862 to 680
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Oct 3, 2011
How can I preform a factory reset or wipe? My bold intermittently has cell coverage and hoping that restoring to factory defaults will fix issue.
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Jan 8, 2012
Is there a way to get back the contact information after a secure wipe?
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