BB Bold :: 9700 Crashed During Software Update?
Jul 25, 2011
Software update has remained motionless for 1hr at Loading module "net_rim_bb_phone_resource.cod"
Don't know what to do & worried about killing the program as I don't want to destroy my device.
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Oct 26, 2014
I was downloading an update on my HTC One via the mobile network when it just hung on me. When I tried to restart it , it just hangs and the screen goes white and then it can't be turned off until the battery fully runs out. I've tried a factory reset but to no avail.
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May 12, 2012
iphone 4s crashed during update. phone frozen on black screen w white apple til battery fully drains. phone not detected by itunes.
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Aug 3, 2010
I was updating my Orange ROM from the HTC site to the most updated one using windows 7 and it needed to install a driver to my pc for the phone halfway through. After this it stopped updating and told me i needed to reset my pc, i did this and afterwards the update stopped running, i hate to reset my phone and reinstate factory settings to get it to work.
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Dec 11, 2014
Last night I decided to update my phone and after it was done my phone hasnt been the same. I am prompted to put in my passcode and wbsn doing so, my dash appears blank and the screen turns black. I am very confused. I've tried resetting the phone many times as well.
Info:
iPhone 6, iOS 8.1.2
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Jun 12, 2010
I just updated my mobile phone and all my messages was gone.So I did a restore all my messages and setting and now the phone cannot start.how can I fix this?
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Mar 19, 2012
I tried updating software to 5.1 on 4s phone, now cant get phone to work. Asks to unlock sim then gets stuck on a page saying that it is ready to use then apple logo comes on followed by original page with slider stating to slide to configure phone, never ending loop, tried resetting phone - no change. I tried to sync phone with desktop but no change. I don't want to restore factory settings on the sync page because? Will I be able to retrieve backed up data somehow after resetting?
Info:
iPhone 4S, iOS 5.1
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Feb 4, 2011
My calender crasched after the update, ( com.android.calender" failed") How to do to get it back ? How to make MW600 + mediascape to work together ( start/paus, fwd , bck will not work )
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Oct 15, 2011
Last night I did the update to my phone as i kept getting a msg in the drop down tab telling me to do so.Anyway half way through the update i got a msg saying an error has occured pls restart update.......however the phone is now not working at all.When it comes on i get the sony ericcson across the middle and it then goes to a half black, half green (with slight pattern on the green section) screen and turns itself off after a few seconds.I am LOST without my phone. Have tried connecting it back again, but once it automatically turns on and this strange screen appears it turns off.
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Jul 1, 2014
I updated through iTunes and it had an error at the end. ( forgot the error code). It told me to reboot which I did and now all the phone say is connect to iTunes. I connect to iTunes and the computer chimes like it was plugged in but iTunes does not read it. Everything works fine when I use my iPad, which I updated through Wifi. I have rebooted computer and phone many times. iTunes won't even launch if phone is plugged in first. Windows 8.1 up to date. iTunes 11.2.2. iPhone was 7.1.1. Tried a few troubleshooting trick but still same.
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Sep 12, 2010
Plugged my 9700 into desktop manager today & was prompted to update software, which I did. Device now at platform 5.1.0.175, app version: 5.0.0.862 on Vodafone UK. I've noticed that the 'wireless update' option is no longer there.
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Jul 14, 2012
Attempted to upload software update and upon reinstalling I get the message "Application loader was unable to connect with your device" Phone is completely dead. Have tried removing battery but get same message. As someone who is past his 60's and not too techno savvy
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Jul 13, 2011
My Driod X crashed. I lost most of my contacts and all the installed apps. Is there anywhere to recover the apps installed instead of going to market one by one?
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Aug 24, 2010
As the title said, my ovi suite crashed during the installation process of the new software ( 31.0.005 ). I did a backup of my phone, but don't know if this and how this is accessible? My phone wont start now.. I don't know what to do.
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Jan 24, 2013
Today i tried to do a firmware update with odin. My phone crashed and odin failed. I now have a message on my phone saying firmware upgrade encountered an issue. Please select recovery mode in kies and try agan.
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Jun 8, 2010
As I was updating my N900 to the newest firmware, my computer crashed (not because of the install, I was running other hardware intencive programs.) and I'm 100% sure it wasn't finished installing the firmware when it had crashed.
But when my computer crashed the phone seemed to running normally and when it was finished installing it worked fine. Is it possible that it didn't finish?Either way just to be on the safe side, how do I reinstall the update to be 100%?
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Jul 25, 2015
My xperia z3 was a little low on battery while attempting an update (said it would only be 9 minutes...) and phone died in the process. Â Now the software update failed message appears and i cannot boot the phone. Â cannot charge sufficiently because this continuous boot process. Â tried the power+volume up to stop booting but that didnt work. Â tried to repair through PC companion. Â Told me there was no update available. Â what do I do now!
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Mar 6, 2011
I am trying to find out how to reformat or fix my blackberry (bold 9700) after my power went out during an OS update. My phone just shows App Error 200 and when I view the threads (see links below) I find the answer but it is in another link. Each time I click the link I get the message:
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May 1, 2010
So tooday i caame home from wokr, the battger was around 95%. i put it to charge, and i went on my laptop for a few seconds, i pick up my bold, it almost dropped, but i had it in my hands, open up msn to chat, then my bold freezes, turns white, then shuts off, and isnt turning on :$ tried removing the battery on and off, nothing. tried plugging in with and without battery nothing...
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Jan 5, 2012
my blackberry has crashed and is showing an error 606??
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Jun 1, 2012
I got a Blackberry Bold 9700 for Chritstmas, I dowloaded Desktop Manager and trying to update my Blackberry 9700 to OS 6 but it keeps saying the following message
"This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. [URL]
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Mar 2, 2012
I purchased a second hand BlackBerry Bold 9700, i wanted to upgrade the software to OS 6. I downloaded the Required Software (OS 6) from T-Mobile UK "Provider" and installed it on my pc, then i opened the Blackberry Desktop Software, "It Should Show that there is a new update for the phone software". but the problem that i am suffering from it gives me a messege that there is no software available. the current device software is App Version : 5.0.0.344 (541), and what i downloaded from the provider (T-Mobile UK) is App Version 6.0.0.570. I alsow Tried to download from many providers like AT&T, SK-Telecom, T-Mobile UK. i tried removing them all from my pc and instaling them one by one, but still no progress. i followed all the instructions on how to remove the file named "Vendor" from the path (C:Program Files (x86)Common FilesResearch In MotionAppLoader). if i removed this file it should show me that there is an update, but still no hope i gives the same messege that there is not software update available.
i tried another methode by using a software called BBsak. And it askes me to set a password then i Wiped the device the phone screen turns white like a system error, i go back to (C:Program Files (x86)Common FilesResearch In MotionAppLoader) to the file "Loader" and execute it, it show that every thing is fine and the software is being installed is 5.0.0.344 (541) even though i was installing (6.0.0.570 T-Mobile UK).
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Dec 12, 2011
I try to update my bold 9700 to OS6, but I can`t.
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Nov 16, 2011
I have got several email that say I can update my Blackberry Bold 9700 to the new OS 6. I currently have v5.0.0.602. I use at&t as my service provider. To update I hook up my Blackberry to my PC and go to the update page on the Blackberry website. I click on the check for updates button on the website. It searches for about 30 seconds and says that I have no updates available. I really want this update so why it says I don't have updates when I am not up to date.
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Mar 8, 2012
I have been trying to upgrade my BB Bold 9700 to OS 6. Ive been having difficulties doing it. I have upgraded a similar defice prior, however this specific unit cannot be upgraded. Are there any reasons why a specific device cannot be upgraded to OS 6?
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Jan 4, 2012
My bb 9900 is not opening. this happened when my phone's battery got drained completely and I tried charging it back. Since then it is showing error 102. how to counter the problem. As it is very urgent to keep my phone on. the guidlines to be followed to make by bb work again.
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Oct 7, 2012
My blackberry crashed and I can't get anyone to tell me how to retrieve the info from my Desktop Manager Software.I got BB to tell me how to save it as a zipped file, but they (and Verizon) will tell me how to convert it so my laptop can read it. I'm looking for my memo lists and pictures, mostly.My calendar, if possible, but I have a hard copy of that.I upgraded to an I Phone 4, which is why I don't have a working BB to just plug into my laptop.
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Jun 14, 2010
With all the problems we are having with AppWorld and the update tip coming from crackberry. You would think we would have some kind of an explanation or at least tell the members who are having issues (there are many) what is going on and have they talked to rim about this problem..
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May 19, 2010
while i was hoping for the new os software .586 to be available through OTA i didnt mind using the comp & dm as well. It was actually pretty easy just plug and play & follow directions sorta thing, and it only took less than 30mins. So far id say the new software is ok, it seems a bit faster & for most people i say the 3G is good but i guess it depends where your at.
Now for the few things that are annoying me haha... If there is a way or option to fix these please help.
1. There is no more Standby Mode (top right button/mute button)? People are saying the Lock button (top left) is also now the new standymode. So this a 2 in 1 sort of thing? Now what can i do with my top right button? id like to use it for something...
2. Ok this is really annoying me. Whats the point of having a password when it doesnt work when you Lock the phone? like the above for example, i lock the phone & it directly goes to a black screen (standby mode?) and if i want to unlock it the following says: keypad is locked. press the lock button to unlock seriously annoying, now anyone can get into my phone. The weird thing is that if you lock it, black screen shows, then wait a few mins and the password feature is now working. Basically this password feature should be working right away once we lock it...
3. This is a litte bit annoying or maybe its just one of those things i gotta get used to if there isnt an option to fix it. But another thing i noticed is that when someone is calling my phone it now shows their number as well w/ the name. I liked it when it just showed the name, no need to show the number with it...
4. The app "my account" for t-mobile which lets you check your minutes, check your bill, update stuff, etc is no longer working? its been down even when i had the previous software .330 Whats up with that?! its a very usefull/helpfull app & hopefully it will start working again.
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Apr 5, 2012
How i can update my software it's a bold 9700 !!!!
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Jun 29, 2011
i buy the blackberry from australia telstra and now i m in india and i want to update my blackberry bold 9700 from os5 to os6 and no one can help me out and when i try to update my blackberry online then the error message was shown that. check ur internet connection or try again later pls help me now can i update my blackberry bold 9700
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