BB Curve :: Crashed After Attempting Software Update?
Jul 14, 2012
Attempted to upload software update and upon reinstalling I get the message "Application loader was unable to connect with your device" Phone is completely dead. Have tried removing battery but get same message. As someone who is past his 60's and not too techno savvy
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Jul 10, 2012
I received an e-mail to update one of my e-mail passwords. After going into "setup" , then "e-mail" the screen pops back to the main "setup" screen. When I attempt to exit the screen freezes and then I have to remove battery to reboot.
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Jul 3, 2014
I was excited to receive my e-mail yesterday regarding my available Lollipop Z2 update availability. Sat down, opened PC Companion on my Windows 7 laptop, made a backup for settings (no photos or apps), and then proceeded to receive the update.
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PC Companion asked me to keep phone disconnected and that it would notify me when to connect (nice too)...
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I started the download, but apparently the laptop went into sleep mode (not plugged to wall), which was another reason not to have phone connected (battery drain due to Z2 charging until 100%)
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The rest is blurry, but when I woke the laptop up, it stopped downloading at 51% and kept extending the duration timer.
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Proceeded to restart the laptop, but when I attempted to connect the phone... nothing. It charges fine, but is never detected by laptop. The Wireless Media Transfer option was still working, but it would refuse to download Update (as if USB connection was needed). Tried installing on another PC (with admin priviledges) and no go.
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Phone never started update... works perfectly with that exception. MTP, MSC, USB Debugging, nothing works). Helium doesn't work. Nothing!!!
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The Lollipop update was not destructive (no erasing of phone data), but it seems that I will probably need to reset phone.
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Apr 3, 2011
I have a Blackberry Curve 9330 (I think) that's about 3 weeks old. I downloaded two ringtones from Verizon and they played fine until yesterday. With no changes it now says "Invalid ringtone". When I attempt to play thru the music icon I get "An error has occurred attempting to play media." However, thru various maneuverings I can get the two songs to play but there's no way to restore them to ringtones. I've tried rebooting several times but nothing. I've searched just about every blog on this website and haven't found an answer. Interestingly, I can play UTube and just about any other media. Also, when I click "Options" in any app for info the only screen I get is to change wallpaper. Clicking "Options" from the home screen gives me the option to change ringtones, display, networks and connections, etc. but trying to change the ringtones results in the "Invalid ringtone" warning. I'm starting to hate this Blackberry!
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Jul 17, 2011
So recently I got a new phone, my first phone! Proud and all, I just recently purchased a media card to start storing and listening to music.I am now unable to play any sort of media, sound or ringtone. The media card seems to not have anything to do with it. I also don't think it is file format, because videos that I can take with my phone are not able to be viewed.I have a BB 8520.
Edit: v5.0.0.900 (Bundle 1626, Platform 5.2.0.096
Carrier: Rogers
The phone is roughly a week old
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Apr 27, 2011
My media player wont play anything! I try to listen to a song or watch a video and get the message "an error has occurred attempting to play media."
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Oct 26, 2014
I was downloading an update on my HTC One via the mobile network when it just hung on me. When I tried to restart it , it just hangs and the screen goes white and then it can't be turned off until the battery fully runs out. I've tried a factory reset but to no avail.
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May 12, 2012
iphone 4s crashed during update. phone frozen on black screen w white apple til battery fully drains. phone not detected by itunes.
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Aug 3, 2010
I was updating my Orange ROM from the HTC site to the most updated one using windows 7 and it needed to install a driver to my pc for the phone halfway through. After this it stopped updating and told me i needed to reset my pc, i did this and afterwards the update stopped running, i hate to reset my phone and reinstate factory settings to get it to work.
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Dec 11, 2014
Last night I decided to update my phone and after it was done my phone hasnt been the same. I am prompted to put in my passcode and wbsn doing so, my dash appears blank and the screen turns black. I am very confused. I've tried resetting the phone many times as well.
Info:
iPhone 6, iOS 8.1.2
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Jun 12, 2010
I just updated my mobile phone and all my messages was gone.So I did a restore all my messages and setting and now the phone cannot start.how can I fix this?
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Mar 19, 2012
I tried updating software to 5.1 on 4s phone, now cant get phone to work. Asks to unlock sim then gets stuck on a page saying that it is ready to use then apple logo comes on followed by original page with slider stating to slide to configure phone, never ending loop, tried resetting phone - no change. I tried to sync phone with desktop but no change. I don't want to restore factory settings on the sync page because? Will I be able to retrieve backed up data somehow after resetting?
Info:
iPhone 4S, iOS 5.1
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Feb 4, 2011
My calender crasched after the update, ( com.android.calender" failed") How to do to get it back ? How to make MW600 + mediascape to work together ( start/paus, fwd , bck will not work )
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Oct 15, 2011
Last night I did the update to my phone as i kept getting a msg in the drop down tab telling me to do so.Anyway half way through the update i got a msg saying an error has occured pls restart update.......however the phone is now not working at all.When it comes on i get the sony ericcson across the middle and it then goes to a half black, half green (with slight pattern on the green section) screen and turns itself off after a few seconds.I am LOST without my phone. Have tried connecting it back again, but once it automatically turns on and this strange screen appears it turns off.
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Jul 1, 2014
I updated through iTunes and it had an error at the end. ( forgot the error code). It told me to reboot which I did and now all the phone say is connect to iTunes. I connect to iTunes and the computer chimes like it was plugged in but iTunes does not read it. Everything works fine when I use my iPad, which I updated through Wifi. I have rebooted computer and phone many times. iTunes won't even launch if phone is plugged in first. Windows 8.1 up to date. iTunes 11.2.2. iPhone was 7.1.1. Tried a few troubleshooting trick but still same.
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Jul 18, 2010
when i am on Internet i can no longer view media files?? not sure why , it was working before? not sure if i changed a setting or what? it says" an error has occurred attempting to play media.
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Oct 15, 2012
I'm trying to access the internet and am getting the following error message: "the selected server returned an error when attempting to fulfill your request" My service provider told me to update my software, which I did via my desktop. Its still giving me this error message. I can't access facebook, whats app etc., I do however have BBM.
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Jul 25, 2011
Software update has remained motionless for 1hr at Loading module "net_rim_bb_phone_resource.cod"
Don't know what to do & worried about killing the program as I don't want to destroy my device.
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Jul 13, 2011
My Driod X crashed. I lost most of my contacts and all the installed apps. Is there anywhere to recover the apps installed instead of going to market one by one?
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Aug 24, 2010
As the title said, my ovi suite crashed during the installation process of the new software ( 31.0.005 ). I did a backup of my phone, but don't know if this and how this is accessible? My phone wont start now.. I don't know what to do.
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Jan 24, 2013
Today i tried to do a firmware update with odin. My phone crashed and odin failed. I now have a message on my phone saying firmware upgrade encountered an issue. Please select recovery mode in kies and try agan.
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Jun 8, 2010
As I was updating my N900 to the newest firmware, my computer crashed (not because of the install, I was running other hardware intencive programs.) and I'm 100% sure it wasn't finished installing the firmware when it had crashed.
But when my computer crashed the phone seemed to running normally and when it was finished installing it worked fine. Is it possible that it didn't finish?Either way just to be on the safe side, how do I reinstall the update to be 100%?
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Jul 25, 2015
My xperia z3 was a little low on battery while attempting an update (said it would only be 9 minutes...) and phone died in the process. Â Now the software update failed message appears and i cannot boot the phone. Â cannot charge sufficiently because this continuous boot process. Â tried the power+volume up to stop booting but that didnt work. Â tried to repair through PC companion. Â Told me there was no update available. Â what do I do now!
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Aug 9, 2010
During a device software update- the phone died and now all I get is a black screen and a red flashing light. Ii have tried to reconnect to desktop manager to restore but it will not find device on USB connection.Tried rebooting windows but just keep getting general windows error "USB device not recognized".
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Mar 6, 2011
My daughters curve 8520 has crashed and will not reboot. All it does now is loads up to a white screen with an icon in the middle and the text "reload software: 552". The desktop software will not connect to the phone either.
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Nov 11, 2012
this morning I took my phone off charge and it crashed like I'd taken the battery out but I hadn't.It got stuck on the O2 loading page and wouldn't turn on so took the battery out and it did the same thing getting stuck on the O2 screen. I found that if you turned it off and on with the power off button it would turn on.After it turned back on lots of the icons were missing, BBM, Browser, Facebook, Emails, Profiles icon (for changing from vibrate to silent etc) and other things that I can't remember just know there's more than that missing as the folders and menu are very empty.I can now get to BBM and the browser using the switch applications menu and they work fine so the applications don't need reinstalling the icons have just disappeared.
I've looked for them in the folders and checked the 'show all option' and changed the theme back to the original and still nothing. Also done lots of restars taking battery out and waiting etc. I haven't upgraded anything recently so can't have been that changing any settings.Also I don't have the cable to attach phone to the computer to back it up and reset to factory settings
Really hoping there's a different way as the applications are there and work fine just need to find the icons?
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Aug 23, 2012
my blackberry froze yesterday and came up with a white screen so i took the battery out to reset it and now it wont turn back on. it comes up with the loading bar but gets 3/4 of a way through and turns off. iv left it off all night and tried again this morning and its still doing the same thing. is there anyway it can be fixed?
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May 29, 2012
The disk you are attempting to use is full.This message not described in the help.
Info:
iPhone 4, iOS 5.1.1
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Jul 31, 2012
My Bold 9790 keeps turning off if I click to take a photo or if I try to start making a call, anyone got any ideas why this could be, I have wiped the phones and reinstalled the OS numerous times but still no luck.
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Apr 18, 2012
It was working but signal from etisalat carrier was not so I turn it off until the apple logo appear but it cannot reboot it. Then I restore and updated the phone with itunes but know this message appear " There is no SIM card installed in the iPhone you are attempting to activate." The Man who sold me this iPhone told that this phone is from America and I thought it would work here like any other phone but in this case it doesn't work at all.
Info:
iPhone 4, iOS 5.1
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Mar 8, 2011
Out of no where, I noticed that my phone rebooted itself without me initiating a reboot. The progress bar makes it around 60% or so then the screen goes dark and starts the reboot process all over again. I might add, the phone was working fine all day today inside of my home with no water damaging environment
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