Xperia Z2 :: USB Connection Is Not Detected (after Attempting Lollipop Update)
Jul 3, 2014
I was excited to receive my e-mail yesterday regarding my available Lollipop Z2 update availability. Sat down, opened PC Companion on my Windows 7 laptop, made a backup for settings (no photos or apps), and then proceeded to receive the update.
PC Companion asked me to keep phone disconnected and that it would notify me when to connect (nice too)...
I started the download, but apparently the laptop went into sleep mode (not plugged to wall), which was another reason not to have phone connected (battery drain due to Z2 charging until 100%)
The rest is blurry, but when I woke the laptop up, it stopped downloading at 51% and kept extending the duration timer.
Proceeded to restart the laptop, but when I attempted to connect the phone... nothing. It charges fine, but is never detected by laptop. The Wireless Media Transfer option was still working, but it would refuse to download Update (as if USB connection was needed). Tried installing on another PC (with admin priviledges) and no go.
Phone never started update... works perfectly with that exception. MTP, MSC, USB Debugging, nothing works). Helium doesn't work. Nothing!!!
The Lollipop update was not destructive (no erasing of phone data), but it seems that I will probably need to reset phone.
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Jul 7, 2014
Since the last update (17.1.1.A.0.402) headphones are not detectend when connected to the phone.
It applies to the noise cancelling and standard headphones.
Headphones work just fine (tested on a different audio player).
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May 20, 2012
I avoid installing all kinds of software but recently upgraded to BBM v7. Since then I have been getting the followin message whenever I connect to WIFI:you are attempting to open a secure connection but the server's certificate chain is invalidCert belongs to *voip.blackberry.comI have tried all the options including saving the cert in my truststore. Still happens.
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Apr 17, 2015
I just update my xperia Z2 to Lollipop. But after update, why my Z2 won't vibrate at all (call, typing, etc). The vibrate button is already turned on.
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Dec 14, 2014
When the lollipop came I stayed for 1 month waiting the update and it doesn't appear to me, so I update manually. Now the update to 5.1 came and I can´t update because "the software is modified". Now where I can find the software of the last version of the lollipop to update manually again and if how?
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Oct 3, 2015
I have recently updated to Lollipop 5.1.1 and I am experiencing many issues (heats up, battery consuming, etc.) but the main one is that I can't hear anything (neither the person I call hears me) during the calls. Seems the mic/speaker are blocked.
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Apr 8, 2015
Yesterday I updated my Z2(D6502) to lollipop through PC Companion. I use 3g connection. If I restart the phone with 3g enabled i get message there is no service. If I switch to 2g and 3g it starts working.
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Jul 8, 2015
Since 3 days when I am using my phone it suddenly reboot and yesterday. I updated to lollipop 5.0 it rebooted again what is the problem....
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Nov 25, 2014
What is the correct procedure or guide to calibrate the battery of Xperia Z2 after Lollipop update?
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Jan 18, 2014
I can't open my messenger app after lollipop 5.0.2 update ....
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Apr 9, 2015
How to reset the option of calling either via the phone or skype or other app?Since the update calling numbers go directly to the phone, no choice is possible. I searched many forums for the right answer but no luck yet. Resetting to standard settings is not possible as not active. In the phone account for SIP changing to "for all calls" doesn't work (I don't have SIP account).
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Nov 27, 2014
So my phone just lost cellular connection. No bars no nothing. When i put my sim to other phone everything works . So i want to know is there any way to test if my nexus 5 hardware is failing or is there any other bug/fix what can i do to get this work. My phone detects sim card, it detects services but says cannot connect to this network right now, try again later.
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Jul 10, 2013
After I updated my Z2 to lollipop today, I moved some app's to my sd card. I was not aware that it was not working properly.
Later I saw that the app's I moved cannot be opened or even deleted and when I reinstall them again they don't even show up. I have attached a screenshot also.
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Nov 22, 2014
So, T-mo finally released Lollipop last night. I've downloaded via Wifi this morning and attempted to update. The update failed with no reason given. My phone is encrypted and it didn't ask to unencrypt before applying the update, so I assume this is the reason it failed. So, installed the latest PC Companion on my Windows 7 laptop, it tells me that I'm on the latest version (connected via USB)... so... what now?
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May 8, 2015
My Xperia Z3 Dual with KitKat had 2 buttons on the dialer app, one for dialing with SIM#1 and one for dialing with SIM#2. Now with the Lollipop update the dialer app no longer has this 2 buttons, and when I dial a number and then tap on the "send/dial" button it does not ask me to choose the SIM I want to use, it automatically uses SIM#2.
When I tap on a contact a pop-up window ask me to choose the SIM card, but when I dial from the T9 pad this doesn't happen, it directly uses SIM#2.
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Apr 28, 2015
I've got problem after my lollipop update (I've updated my mobile yesterday), the icons are very big the same as before lollipop update. Is there any possibility to change the size? I've been searchin in the Internet and in my mobile settings, but I cannot find it. Or should I stay with my Nova Launcher forever?
My mobile: Xperia Z 2, D6503,
Android ver: 5.0.2
compilation nr: 23.1.A.0.740
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Apr 10, 2015
I run the diagnostic test on my device after the update and light sensor failed.it worked normally with kit Kat 4.4.4! Another bug?
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Oct 14, 2014
While playing a video in YouTube and Facebook I'm getting an error. This is all after updating to 5.0.2. I also did a factory reset after the update But I still get the error.
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Jul 8, 2015
When I was updating to Android 5, after 1 month my device start to lost speakers and microphone and camera,My speaker doesn't work, when I turn camera on, error come to my screen, unfortunately camera is stop,
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Sep 10, 2015
After update to lolipop 5.1.1 ... I am unable to create folder in Xperia Z3 ...
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Apr 10, 2015
I have confirmed, that proxy settings isn't working in wifi options. Any packets can't be pass.
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Dec 14, 2014
On my z2 mobile data doesn't work at all. I've update to lollipop yesterday and since then nothing. Tried factory reset, repair wit pcc, get internet setting from settings-more-internet connection, simply nothing.
:loop; start "" %0; goto loop
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Jul 14, 2012
Attempted to upload software update and upon reinstalling I get the message "Application loader was unable to connect with your device" Phone is completely dead. Have tried removing battery but get same message. As someone who is past his 60's and not too techno savvy
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Oct 5, 2015
I have sony z3 dual. My screen freezes all the time.what should i do. I applied the last software update today..was so happy that ussd code error got solved. But now this screen error.. So many errors after updates.. When I try to call screen blinks and volume is still very low and..etc ....
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Apr 4, 2015
I have got an xperia Z3 device and so far everything has been working fine. Since the latest android update however (lollipop), my phone is constantly rebooting itself, when i want to perform a simple restart. I tried the pcc repair tool twice already. it works, but as soon as i want to restart my device, it gets stuck in a reboot loop.
I also tried removing the sim card. It still gets stuck in a reboot loop.
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Apr 16, 2015
How can i create a full backup from my xperia Z2 (not rooted), include System etc., before update to Android 5.0 Lollipop and how can i rollback after Update to Android 5.x ( if i don´t like or to many problems)?
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Nov 6, 2014
Last night ı ve upgraded my phone up to lollipop. Now i can't refresh the home page of facebook. I can see my own profile ı can see the messages but I can't see or refresh the home page (news feed). I returned my phone to the factory settings and reset all data. At first it was working after a few hours it turns into same problem again.
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Sep 6, 2012
I wish Sony Mobile would revert from their stance of not offering the global equalizer setting by default to all apps. Before Lollipop landed the Clear Audio + setting applied to all apps including YouTube, Walkman, Radio Tunes etc. However, after lollipop landed this setting has been moved to an exclusive setting that App developers have to specifically code for. This situation is not acceptable as if they enabled global support for the EQ then if one simply wishes to turn the EQ off they can do so in the sound settings. Now accept for a few music apps you have no option to use Sony Clear Audio + sound enhancements which is sad. The phones output volume is not that loud which makes this EQ settings important to give that extra punch in the music. To me this decision is a deal breaker as Samsung and Microsoft have the global EQ enabled. Sony's decision makes no sense to me and it ruins what would otherwise be the complete experience on the Z2.I am considering a Lumia currently but would like to stick with my Z2 if there is hope of resolving this issue soon.
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Apr 19, 2015
Since updating to lollipop i have had no mobile signal and the nfc icon keeps switching on and off. I have tried to hard reset my phone as will as factory reset and even reinstalled the firmware but to no avail. Tried putting another sim card in and still not working. everything was working fine on kitkat.
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Apr 30, 2015
After update to lollipop, my xperia z3 can be wake up by press volume button....
Is there anyway I can disable volume button wake up?
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Jul 10, 2012
I received an e-mail to update one of my e-mail passwords. After going into "setup" , then "e-mail" the screen pops back to the main "setup" screen. When I attempt to exit the screen freezes and then I have to remove battery to reboot.
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