HTC One M7 :: Why Has Phone Crashed When Doing Update
Oct 26, 2014
I was downloading an update on my HTC One via the mobile network when it just hung on me. When I tried to restart it , it just hangs and the screen goes white and then it can't be turned off until the battery fully runs out. I've tried a factory reset but to no avail.
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May 12, 2012
iphone 4s crashed during update. phone frozen on black screen w white apple til battery fully drains. phone not detected by itunes.
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Aug 3, 2010
I was updating my Orange ROM from the HTC site to the most updated one using windows 7 and it needed to install a driver to my pc for the phone halfway through. After this it stopped updating and told me i needed to reset my pc, i did this and afterwards the update stopped running, i hate to reset my phone and reinstate factory settings to get it to work.
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Dec 11, 2014
Last night I decided to update my phone and after it was done my phone hasnt been the same. I am prompted to put in my passcode and wbsn doing so, my dash appears blank and the screen turns black. I am very confused. I've tried resetting the phone many times as well.
Info:
iPhone 6, iOS 8.1.2
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Jun 12, 2010
I just updated my mobile phone and all my messages was gone.So I did a restore all my messages and setting and now the phone cannot start.how can I fix this?
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Mar 19, 2012
I tried updating software to 5.1 on 4s phone, now cant get phone to work. Asks to unlock sim then gets stuck on a page saying that it is ready to use then apple logo comes on followed by original page with slider stating to slide to configure phone, never ending loop, tried resetting phone - no change. I tried to sync phone with desktop but no change. I don't want to restore factory settings on the sync page because? Will I be able to retrieve backed up data somehow after resetting?
Info:
iPhone 4S, iOS 5.1
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Feb 4, 2011
My calender crasched after the update, ( com.android.calender" failed") How to do to get it back ? How to make MW600 + mediascape to work together ( start/paus, fwd , bck will not work )
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Oct 15, 2011
Last night I did the update to my phone as i kept getting a msg in the drop down tab telling me to do so.Anyway half way through the update i got a msg saying an error has occured pls restart update.......however the phone is now not working at all.When it comes on i get the sony ericcson across the middle and it then goes to a half black, half green (with slight pattern on the green section) screen and turns itself off after a few seconds.I am LOST without my phone. Have tried connecting it back again, but once it automatically turns on and this strange screen appears it turns off.
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Jul 1, 2014
I updated through iTunes and it had an error at the end. ( forgot the error code). It told me to reboot which I did and now all the phone say is connect to iTunes. I connect to iTunes and the computer chimes like it was plugged in but iTunes does not read it. Everything works fine when I use my iPad, which I updated through Wifi. I have rebooted computer and phone many times. iTunes won't even launch if phone is plugged in first. Windows 8.1 up to date. iTunes 11.2.2. iPhone was 7.1.1. Tried a few troubleshooting trick but still same.
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Jul 14, 2012
Attempted to upload software update and upon reinstalling I get the message "Application loader was unable to connect with your device" Phone is completely dead. Have tried removing battery but get same message. As someone who is past his 60's and not too techno savvy
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Jul 25, 2011
Software update has remained motionless for 1hr at Loading module "net_rim_bb_phone_resource.cod"
Don't know what to do & worried about killing the program as I don't want to destroy my device.
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Jul 13, 2011
My Driod X crashed. I lost most of my contacts and all the installed apps. Is there anywhere to recover the apps installed instead of going to market one by one?
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Aug 24, 2010
As the title said, my ovi suite crashed during the installation process of the new software ( 31.0.005 ). I did a backup of my phone, but don't know if this and how this is accessible? My phone wont start now.. I don't know what to do.
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Jan 24, 2013
Today i tried to do a firmware update with odin. My phone crashed and odin failed. I now have a message on my phone saying firmware upgrade encountered an issue. Please select recovery mode in kies and try agan.
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Jun 8, 2010
As I was updating my N900 to the newest firmware, my computer crashed (not because of the install, I was running other hardware intencive programs.) and I'm 100% sure it wasn't finished installing the firmware when it had crashed.
But when my computer crashed the phone seemed to running normally and when it was finished installing it worked fine. Is it possible that it didn't finish?Either way just to be on the safe side, how do I reinstall the update to be 100%?
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Jul 25, 2015
My xperia z3 was a little low on battery while attempting an update (said it would only be 9 minutes...) and phone died in the process. Â Now the software update failed message appears and i cannot boot the phone. Â cannot charge sufficiently because this continuous boot process. Â tried the power+volume up to stop booting but that didnt work. Â tried to repair through PC companion. Â Told me there was no update available. Â what do I do now!
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May 21, 2010
I'm still pretty confused and with some of them out of date I'm not sure where I stand. The phone crashed yesterday and I need to try and rescue video of my godson's first steps which wasnt backed up!
It had half battery at the time. It has rebooted by itself in the past but dunno how often as I dont keep watch on it. I did notice over the course of the day that the widgets/shortcuts on the desktop had seemed to stop working, but didnt take the time to restart it.
Got a new battery (another 35Euro!) and had them both charged just in case. Here's whats happening. Dunno if anybody can decipher it:
- when I switch it on with the battery, I get the NOKIA logo, backlight and steady blue status indicator, goes dead after 30secs
- Battery out, usb in: status indicator one flash orange. Thats it until I put the battery in again and I get a vibrate and NOKIA logo without backlight. After 30 secs it dies and repeats this cycle automatically
- if I switch it on with the battery in and plug it in while the backlight is on, it again vibrates and has dark logo, except now orange light stays steady every second cycle. If I take the battery out, the orange indicator stays on.
I dunno what firmware is on it, but I dont remember updating it in about two months. I wonder if flashing is a suitable thing for me to try or is my phone a gonner?
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Apr 28, 2015
So I restarted my phone a few minutes ago. When it powered back up I get a warning: "Unfortunately, the process com.google.process.gaps has stopped". I hit ok, but the warning just pops back up. It stays off long enough for me to power off and back on again, but that's not working.
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Dec 6, 2015
when i plug it in it just keeps flashing the google logo. what do i do?
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Nov 27, 2015
Yesterday I downloaded a new app from the play store, and after about 10 minutes of messing around with the app, it locked up my S6. So i tried to kill the app, no luck. Did a soft reset, vibrated and powered down. Upon reboot, the screen flickered the "powered by android" splash screen and went through its normal boot with the screen black. Tried to get the screen to turn on, but now it only flickers with a green vertical line, and then turn the screen turns right back off... Everything seems to be fine on the phone, ie, i can take pictures(auto upload to dropbox), screen shots, and even answer any incoming calls. But the screen wont turn on. Waiting for the battery to drain to see what will happen, when its dead and i try to plug it in.
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Dec 4, 2015
the play store in my galaxy S5 crashed and i had to clear its data, cache and finally uninstalled it. by so doing i somehow installed an older version of the play store. how do i return to what i originally had?
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May 10, 2012
Oh no. I have no idea what's happened but my wallpaper and all my widgets and apps have disappeared on my phone. Suddenly they have disappeared. I am getting notifications and have set up a wallpaper again, but all the icons have either diappeared or changed and nothing is as it should be. How in earth do I get it back? And how can I get back the missing icons (eg the apps icon has gone)?
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Dec 16, 2015
I have had my G3 for about 2 years now, last week my phone screen went green then rebooted and when the phone turned back on it displayed a menu to either reboot or go into dload mode. If you choose to reboot the phone it would loop back to the same menu. I brought my phone to sprint and they said there was nothing they could do and that the phone had crashed. Now the phone turns on and goes to a blue screen and shuts off after the LG startup screen. I got a new phone but the issue i am having is that the phone has very important pictures and videos on it. Is there anyway to recover these?
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Sep 14, 2010
My k800i has been absolutely fine for the 4 or so years i've owned it but recently trying to start the golf game it came installed with has crashed the phone sending into an auto restart.Today instead of restarting, the phone crashed and had a few pixels on the screen in dark Grey but wouldn't change so i had to remove the battery. Now whenever i turn on the phone, the screen display is completely white and the phone vibrates once. I have tried removing the memory card, letting the phone sit for a few minutes before trying again etc all with no success. After googling this problem it seems fairly common but I didn't want to download different software that could damage it permanently. Does anyone know a good solution to this?
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Feb 1, 2016
two things are bothering me...
1) sometimes software crashes (any, not related to a specific title) , just disappears ant tile screen is back. Today the phone completely shut down in a second and only removing the battery bring it back to live.
2) In standby, there is a sound like it is switching the speaker all the time on and off.
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Sep 9, 2014
Was using my phone today and then after about 15 mins I went to use it again and the home button would not work. Had to turn off then turned back on and nothing was different. Did this a few times as I spend a lot of time on my phone and once I was in an app then I could not get back out so I had to keep turning on and off. After a few hours of this the phone crashed and made me reset on iTunes. Did this and it still doesn't work. Phone is a a couple months old as I used my insurance after the last one went swimming.
Info:
iPhone 5s, iOS 7.1.2
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Mar 22, 2010
Tonight a friend and myself were JUST talking about backing up our files on cydia, so I open cydia to look around and boom.. Phone is froze. Reset it and it has the wonderful plug into itunes..I try to jailbreak and it fails now. *Yes, its tethered because its newer.. BUT its still 3.1.2. I went to use itunes to restore and it wants to put 3.1.3 on there.. NOT good.I rely on the jailbreak to use my phone, now its dead. Is there a way I can fix this thing? I have a mac and a pc I can try things on.I hope I can get it working, or else I am totally screwed.. Just bought the phone for 750 dollars last month, and now again I am stuck with nothing. I feel sick to my stomach.
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Sep 27, 2010
Two weeks ago I bought a new Sony Ericsson Aspen for my daughter, While unlocking the phone today the phones operating system crashes. All attempts to switch off the phone failed so my daughter removed the battery and tried to restart the phone. Without success. The Sony Ericcson logo is shown accomplished with a short vibration. This continues in an endless loop. The only way to stop the phone is to remove the battery again. Pressing the rest button has no effect, the described behaviour continues.
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Jun 1, 2015
My phone was run over by a car. i brought it to a cell phone repair shop to try and extract the photos from the vacation we where on. i buy a new screen get it installed, my motherboard has crashed and phone wont turn on. I am wondering how i can get the photos off. Its a droid turbo once it fails to start up the screen remains off but it vibrated every 30sec.
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Mar 29, 2014
I opened my cam and it was just a black screen, so force closed it via multitasking menu. I then re-opened the app and its front facing only, swiping does not switch and the menu has limited options.
Have tried restarts and cache clears and force closes on the app.
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Mar 8, 2010
I hit the "Reset All Settings" button on my Jailbroken 3.0 3GS and basically it would never reboot again (the Apple sign would repeatedly keep coming on but never actually reboot). So I put it into DFU mode and had to update it to 3.1.3. Good thing my last sync was September 8th, I'm definitely doing more syncs from now on. Anyways, will I be able to jailbreak again with 3.1.3 on a 3GS? I know the dev team is always coming out with new ones but I just wanted to make sure that this doesn't mean I'll ever be able to jailbreak again (basically I'm stuck without a jailbreak and really want one back, so I'm asking when's possibly the soonest it'll come out)?
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