BB Bold :: 9790 Reboots Randomly - How To Stop It
Apr 23, 2012
I got my Bold 9790 and update it from 7 to 7.1 as soon as I got it.Since the beginning, I had been having random reboots over and over without any clear reason. It happens suddenly while texting, using BBM or WhatsApp and sometimes after a phone call, it even reboots when I am not using it at all (during the night when I'm asleep).
carrier: STC Model info and OS version: Bold 9790 - 7.1 Bundle 2039 (v7.1.0.714, Platform 9.16.0.158)
Apps and free space
App free space: 189.5 MB
Built-in free space: 4.8 GB
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Oct 18, 2012
I have already flased it to 7.1 and erased it.Ill be using it after charging all day then suddenly it reboots and the batt is super low, then it may reboot again and the batt with be at half.I appear to not be the only one having this problem, is there an actual solution or is the solution to get a non rim device?
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Nov 27, 2012
My blackberry bold 9900 randomly reboots and I cannot seem to determine a root cause. The only applications that I have installed outside of the factory installed are iHeart Radio and Google Maps.
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Oct 19, 2012
My observation is that REBOOT issue some how related to battery level reader s/w or something. because as soon as battery level goes below 80%(approx), device start rebooting and after some reboots it shows battery level in "red'.
Remove battery put back and 80% cases reboot cycle stops and battery level is normal. However it remains for some time only. try to make/recv call and it starts rebooting again.
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Sep 30, 2012
I'm having a scary problem, which my friend had, which lead to her phone being a complete destruction. Basically, the battery is full, yet drains very easily, and then suddenly reboots and the battery power is gone back up etc. The random reboots are worriying me, as well as the battery.
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Sep 10, 2012
I've only had it a couple of weeks and it has now started turning itself off during calls. So far this hasn't happened at any other time, only during calls.
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Jun 12, 2012
I want to stop for sometime forwarding the emails to my handheld. Is that possible? How to do it? I am on BSNL carrier, using 399 plan (email + internet).
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Jan 28, 2010
I am on my 2nd blackberry 9700 bold on tmboile and have the same issue where it randomly reboots during the day. I don't have any third party apps and have wiped and reinstalled operating system and tried reinstalling the bbm messenger. I primarily use the blackberry group chat on bbm messenger during the day for the phone and am not sure if thats causing the issue because other members of the bbm group chat are not having any issues. The network is 3G for tmobile in chicago, so I doubt if coverage is issue.
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Nov 22, 2012
out of a sudden..my bold 9790 switch itself off...then when i tried to switch it on again, it won't start..i've tried charging the battery and few attempts to switch it on by pressing the power button, it just would not start...then i tried to connect it to my Pc usinf blackberry desktop, i would not detect.
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Jun 4, 2012
I just upgraded my x8 to the 2.1 version. After the upgrade im experiencing reboots a lot of times. What can I do?
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Jul 10, 2012
My 808 reboots itself randomly and without any user input. This happens every now and then. Sometimes goes a couple of days without problem, sometimes it restarts couple of times a day. This mornig, for example, I was using Maps and Public Transport apps to find my way to work. When I got to office, I put the phone avay for a few minutes and during that time it had restared itself, while being in my pocket and screen lock on. All I managed to see was the white dot animation, which is shown at early stages of the startup, followed by home screen icons loading one by one.Device had and still has no third party apps or background services running. In fact, only apps I had used recently were offical release versions made by Nokia and downloaded from Nokia Store.Nokia should really get their act together and improve software quality of the both firmware and utilites running on top of it.
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May 7, 2012
Ok so basically, I have owned this phone since new, it's never been Jailbroken and the only "modification" that has ever been done is I've had the back glass replaced with a custom one I had made up.
The last 3 months or so, the phone during standard use tends to just reboot, the screen goes black, I get the little spinny wheel then it will either turn back onto the lock screen and behave, or it will continually do this.
I've also noticed that if it does automatically go back to the lock screen, some apps do not re-open, even after they have been closed properly from the home bar, they open then just close almost instantly which forces me to reboot the phone.
The worst case scenario is I have to do a full reboot - hold down home and power buttons till the screen goes black, then turn it back on, this can take upto 10 minutes sometimes which in my experiance is rather long..
Info:
iPhone 4, iOS 5.1, 32GB Custom Ed Hardy back glass
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Jan 17, 2012
My torch 9850 reboots seemingly randomly. However, It actually seems to reboot during times of inactivity such as just lying on the table.
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Nov 12, 2011
My 4G reboots randomly
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Jan 26, 2012
The phone reboots on few occasions at random While in the middle of conversation, Access internet/data through mobile service provider, Present in an area with very low signal strength. I changes the sim card twice with different service providers but the issue is not resolved. None of the sim cards I used are marked with N5 or N3 or such tech details.
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Dec 10, 2014
Iphone crashes and reboots randomly with IOS 8.1.1 and IOS 8.1.2
Info:
iPhone 5s, iOS 8.1.2
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Nov 13, 2012
Tried a few searches, but didn't find anything specific to the subject.Received my Lumia 920 last night, and since then it has either hung or rebooted randomly over a dozen times. It seems to happen mostly when navigating through screens or accessing apps. It will sit and stream music from the Nokia Music service fine... I have to perform a reset to recover the phone when it hangs.
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Apr 7, 2012
My blackberry curve 9300 keeps freezing and reboots itself randomly
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Sep 21, 2015
My Z3+ randomly reboots multiple times/day(30+). I've tried restoring with PC Companion, hard reset, factory reset, safe mode, everything. I tried running diagnostics but it's a crapshoot. Sometimes I will get a neverending loading loop and sometimes I'll get a error message, "Unfortunately Diagnostics has stopped." and then the phone will reboot iself.
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Nov 8, 2012
I have just bought a Lumia 920 today, and now have the problems described in the thread subject... Every few minutes while idle, the phone will power down and immediately power up again. This does render the phone useless to me.. When trying to shut it down to remove the SIM card I noticed I cannot even shut it off. It would instantly turn itself back on again.
Did anyone else notice this kind of behaviour from their Lumia 920 (or maybe other phones as well)? I was really looking forward to this device and this really ruins it for me
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Feb 28, 2011
my storm 9530 reboots randomly while making calls.
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Apr 13, 2012
I have been through the factory reset process with sprint customer support for the issue of phone losing contact with voicemail, missing calls and forwarding messages only after a manual reboot.
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Sep 6, 2012
Two weeks ago I received a new Xperia Active which replaces my previous one which 'died'. With the new phone I experience random reboots. Approximately 3 times a week.I already reinstalled the software via the Sony update software. But the problems still exists. Does somebody has any idea to solve the issue?
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Sep 14, 2011
My Bionic was just sitting on the table beside me with a full charge and the screen off and out of the blue it just rebooted! What is up with that?
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Jan 2, 2012
I've had xyboard 10.1 since Christmas and I absolutely love it but I am starting to get a lot of random reboots, at first it was just when I was doing a lot of tasks all at once but now even mundane tasks like just running the browser will cause it to freeze for a minute then just randomly reboot?
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Jul 15, 2012
My blackberry curve 8520 only reboots half way then stop.
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Apr 15, 2010
i am now on the 3rd Storm in as many weeks. Each one suffered the same problem. Random reboots/restarts.Phone 1 was the worst - I purchased it as a 2month old used unit. I wiped it clean at purchase and setup for my use. I did not enable Blackberry services with Vodacom for 2weeks. In that time it behaved with no problems. A day after enabling BB Services with service provider the random restarts would happen. It was primarily during BB Messaging, but was not limited to that. It would restart during calls. Other times i would pick it up off desk and see that it restarted. (pin was requested).There were times that it would restart 3 to 4 times in succession before eventually "stabalising"i visited Vodacom and was told that all Storm 2's before Mar 2010 were recalled" I was given a replacement unit.Phone 2 - Service Provider configured phone for me and restored only contacts. emails and messages. Next day restarts began. Display goes white and error message displays for a few seconds. Then phone restarts. It would reboot totally randomly. Taken from pocket. whilst driving, during a call, laying on desk. Vodacom gave another unit after testing it for a few hours.Phone 3 - Only contacts restored. Original OS and settings used. Random restarts 3 times in one day as with phone 2. It however seemed to be "worse" at certain location "my office".A technincian suggest setting to 2G only. This worked okay for 2 days and then i took from pocket and it had restarted.Event log just said powered off and powered on. No error message.This is a day later and no more reboots. But phone still on 2G.I see that restarts/reboots are common place with the Storm2 and wonder if it is a design fault.i am gonna re-enable 3G and watch again.
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Apr 7, 2015
I have an S5 and periodically it stops updating my email. I have 3 accounts + gmail [which updates fine], and all of them are set to auto sync every 15 min. If I power down and restart, all emails sync to current time,
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May 8, 2015
Twice in the past week I got my phone out and it was off and unresponsive. I had to do soft boot with power volume down to get the phone working. This is something that I have not experienced with other android phones. I am on Verizon with stock Galaxy S6 running 5.0.2.
Is this a defective phone or some application causing problems. What steps can I take to troubleshoot the problem. Having my phone randomly stop working is unacceptable as this is my primary line. I can't afford to miss calls.
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Sep 13, 2015
I have a Chronus clock and an Accuweather widget that wil randomly stop updating. The only way to resolve this is to reboot the phone. The Chronus clock works ok, but the battery meter will randomly stop updating. The Accuweather wigdet will also stop. If I remove and re-add the Accuweather app, all I get is the "Loading" screen.
I am on a Nexus 6 on the T-Mo network. Currently running OS 5.1.1, build LYZ28J.
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Aug 18, 2015
My S5 will simply stop playing mp3's whether stored on the sd card or internally. I have tried limiting the number of background apps, tried three different player, and installed an app that is supposed to keep music playing. None of these things have worked. It will randomly shut down at any time on any track and sometimes restart minutes latter. Random stops when playing music?
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