Nokia Lumia :: 920 Hangs Reboots Randomly?
Nov 13, 2012
Tried a few searches, but didn't find anything specific to the subject.Received my Lumia 920 last night, and since then it has either hung or rebooted randomly over a dozen times. It seems to happen mostly when navigating through screens or accessing apps. It will sit and stream music from the Nokia Music service fine... I have to perform a reset to recover the phone when it hangs.
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Nov 8, 2012
I have just bought a Lumia 920 today, and now have the problems described in the thread subject... Every few minutes while idle, the phone will power down and immediately power up again. This does render the phone useless to me.. When trying to shut it down to remove the SIM card I noticed I cannot even shut it off. It would instantly turn itself back on again.
Did anyone else notice this kind of behaviour from their Lumia 920 (or maybe other phones as well)? I was really looking forward to this device and this really ruins it for me
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Jun 18, 2010
I bought a new Nokia 5800 express music less than a week ago. Right from day one I got problems like auto reboot and mobile hang often. My phone came with software v 40.0.0.005. I took it to the showroom where I bought this phone and they advised me to update latest software and that will solve the issue. I updated to v 50.0.005. But within another one hour I ended up with same problem. I am seeing pink horizontal lines before reboot. It automatically reboots while messaging and when I try to do something with maps. It hangs often when I see any video file. I took it to nokia care again but they formatted my mobile and installed v 50.0.005 but am having the same problem again. How do I solve this issue.Is there any option to claim for a refund?? Any option to replace handset?? Preferably different model? I find lot of problem in using this phone which is not user friendly.
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Jul 10, 2012
My 808 reboots itself randomly and without any user input. This happens every now and then. Sometimes goes a couple of days without problem, sometimes it restarts couple of times a day. This mornig, for example, I was using Maps and Public Transport apps to find my way to work. When I got to office, I put the phone avay for a few minutes and during that time it had restared itself, while being in my pocket and screen lock on. All I managed to see was the white dot animation, which is shown at early stages of the startup, followed by home screen icons loading one by one.Device had and still has no third party apps or background services running. In fact, only apps I had used recently were offical release versions made by Nokia and downloaded from Nokia Store.Nokia should really get their act together and improve software quality of the both firmware and utilites running on top of it.
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Aug 23, 2012
my BB curve 9360 freezes for 10 mins quite regularly, bought it only 2 months back.It reboots itself automatically no. of times without any reason.I clear the cache from browser and other apps regularly, is it because of too many apps installed? I was told by someone that many people having this model of blackberry are facing the same problem, is it so? what can be done about it ?
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Sep 10, 2011
My phone seems to have a mind of its own recently. It is sometimes hangs. It also sometime reboots itself even when not touching it.
What can I do to fix this problem?
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Jan 3, 2012
I am experiencing frequent system hangs and following reboots, as many as 4 reboots during the after work surfing sessions.
I have not been able to find a pattern, in the beginning I thought that it was connected to the browser, so I installed firefox, but the problem persists.
I have seen the problem on different networks.
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Sep 9, 2012
I am not talking about my experience of my phone. Right now, I have an issue of my Lumia 710's camera. It freezes when I shoot a picture in ISO 200 (Which I manually tune on the settings). After the hangs, I am able to exit the camera application but, pressing the shutter button won't open the camera anymore until I reboot my phone. And opening the camera from the application list (After the freezes) will only lead to the blank screen.I have already reset my phone thrice, reinstall my software and reset the camera, but the issue won't disappear.
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Aug 3, 2012
When i receive an Incoming call i press the slide up and then both the Answer and Ignore buttons do not work. And there is no touch response on these button, they are simple greyed out.
Lumia 710
OS Version: 7.10.8773.98
Firmware Version : 1600.3031.8773.12121
Zune Software Version : 4.8.2345.0
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Nov 19, 2012
I have the Lumia 920 - and it's AWESOME.
I had the Focus prior to this using Office 365 for our corporate mail. When I got the new phone for some reason deleting mail on Office 365 locks the phone for probably 5-10 seconds per mail item. This probably happens 8/10 times, and then the other 2/10 times it goes lightning fast like it did on the Focus. I thought it was a connection issue but I tried enabling and disabling the Wi-Fi so it forces it to go off 4G LTE, and it also the reverse so it goes off Wi-Fi, but for some reason it still does the same thing.
I can delete like 5 emails hanging on each of them, then on the 6th for some reason, runs really fast, then 7th-9 slow and then 10 is fast all in rapid succession.
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Dec 26, 2012
My one month old Lumia 510 reboots automatically?
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Nov 23, 2011
I would like to share this problem i'm having with my lumia 800, and possibly see if someone has a solution to it.After buying this phone from Orange in France a few days ago, it has been making random reeboots 10 to 15 times a day. It could be when I'm writing a sms or using any app at any time, the phone just suddenly goes "au revoir" and reboots! Sometimes it does it twice or 3 times successivelyHard resetting the phone so far hasn't done any good...
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Jun 4, 2012
I just upgraded my x8 to the 2.1 version. After the upgrade im experiencing reboots a lot of times. What can I do?
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Aug 4, 2010
My X10 randomly ends calls?! It is rediculously annoying as I had a call this afternoon that laster about 20 mins and the phone decided to end the call almost every 2-3 mins. I have held it away from may face incase the prox sensor wasnt working and my face was touching it but that didnt change anything..
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Dec 30, 2012
As above on o2 had it almost a month now, had a few freezes in the first week but were few and far between. In the last week or 2 though they have been getting progressively more and more and now in the last couple of days have also been joined by random reboots.
I haven't been able to trace them to any installed app as they happen completely randomly, it also seems to be independent of any connectivity setting. o2 will exchange the phone for me but I can't make it crash to prove to them its faulty, if indeed it is.. Have looked on the site but can't find anyone with similar problems or any indication of what it may be.
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May 7, 2012
Ok so basically, I have owned this phone since new, it's never been Jailbroken and the only "modification" that has ever been done is I've had the back glass replaced with a custom one I had made up.
The last 3 months or so, the phone during standard use tends to just reboot, the screen goes black, I get the little spinny wheel then it will either turn back onto the lock screen and behave, or it will continually do this.
I've also noticed that if it does automatically go back to the lock screen, some apps do not re-open, even after they have been closed properly from the home bar, they open then just close almost instantly which forces me to reboot the phone.
The worst case scenario is I have to do a full reboot - hold down home and power buttons till the screen goes black, then turn it back on, this can take upto 10 minutes sometimes which in my experiance is rather long..
Info:
iPhone 4, iOS 5.1, 32GB Custom Ed Hardy back glass
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Jan 17, 2012
My torch 9850 reboots seemingly randomly. However, It actually seems to reboot during times of inactivity such as just lying on the table.
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Oct 18, 2012
I have already flased it to 7.1 and erased it.Ill be using it after charging all day then suddenly it reboots and the batt is super low, then it may reboot again and the batt with be at half.I appear to not be the only one having this problem, is there an actual solution or is the solution to get a non rim device?
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Nov 12, 2011
My 4G reboots randomly
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Jan 26, 2012
The phone reboots on few occasions at random While in the middle of conversation, Access internet/data through mobile service provider, Present in an area with very low signal strength. I changes the sim card twice with different service providers but the issue is not resolved. None of the sim cards I used are marked with N5 or N3 or such tech details.
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Dec 10, 2014
Iphone crashes and reboots randomly with IOS 8.1.1 and IOS 8.1.2
Info:
iPhone 5s, iOS 8.1.2
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May 16, 2012
I'm seeing a problem whereby, if the other person hangs up before I do, the call will continue on the handset - on all other phones, as soon as the other person hangs up, the handset then disconnects too.
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Nov 18, 2012
My Lumia 920 has issues disconnecting from voice calls when I hang up a fraction of a second after the person on the other line. I almost always get a call was dropped message. I had my phone reboot and get stuck on the Nokia splash screen once.
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Jan 28, 2010
I am on my 2nd blackberry 9700 bold on tmboile and have the same issue where it randomly reboots during the day. I don't have any third party apps and have wiped and reinstalled operating system and tried reinstalling the bbm messenger. I primarily use the blackberry group chat on bbm messenger during the day for the phone and am not sure if thats causing the issue because other members of the bbm group chat are not having any issues. The network is 3G for tmobile in chicago, so I doubt if coverage is issue.
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Apr 23, 2012
I got my Bold 9790 and update it from 7 to 7.1 as soon as I got it.Since the beginning, I had been having random reboots over and over without any clear reason. It happens suddenly while texting, using BBM or WhatsApp and sometimes after a phone call, it even reboots when I am not using it at all (during the night when I'm asleep).
carrier: STC Model info and OS version: Bold 9790 - 7.1 Bundle 2039 (v7.1.0.714, Platform 9.16.0.158)
Apps and free space
App free space: 189.5 MB
Built-in free space: 4.8 GB
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Apr 7, 2012
My blackberry curve 9300 keeps freezing and reboots itself randomly
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Sep 21, 2015
My Z3+ randomly reboots multiple times/day(30+). I've tried restoring with PC Companion, hard reset, factory reset, safe mode, everything. I tried running diagnostics but it's a crapshoot. Sometimes I will get a neverending loading loop and sometimes I'll get a error message, "Unfortunately Diagnostics has stopped." and then the phone will reboot iself.
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Nov 27, 2012
My blackberry bold 9900 randomly reboots and I cannot seem to determine a root cause. The only applications that I have installed outside of the factory installed are iHeart Radio and Google Maps.
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Feb 28, 2011
my storm 9530 reboots randomly while making calls.
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Apr 13, 2012
I have been through the factory reset process with sprint customer support for the issue of phone losing contact with voicemail, missing calls and forwarding messages only after a manual reboot.
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Nov 11, 2012
Just bought the 920 on Friday and I can not transfer any files to it. I have tried Windows explorer as well as the Windows Desktop App. I can see my phone in explorer and I an click to open the Music folder. When I try to copy/paste to there it just hangs and then I get an error message to stop or skip copying? I am using Windows 7 SP1. This is a deal breaker if I can't get music and photos on here.
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