BB Bold :: 9900 Randomly Stops Responding On Different Applications
Jul 16, 2012
My Blackberry randomly stops responding on different applications, and then i have to hold the menu button and switch to a different application, and i won't be able to use the un-responsive application until the blackberry is given a hard reset. Also during this time, my BBM will mess up, It won't show me peoples display pictures, it will show that their there when im in a conversation or over their name, but as soon as i go onto their profile or enlarge their image it will freeze, it will not let me send or recieve BBM messages during this 'phase' either, I've tried reloading the OS but that won't work either for some reason.
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Jul 14, 2015
All of my applications randomly closes, it says""xperia keyonboard has suddenly stopped working.......etc". I have already sent my phone to the service center and i just received it from the center. It indicated in the receipt that they fixed it and have done check ups manualy but my phone has the same problems. I just started my phone after receiving it and in the set up guide and i couldn't even use the keyboard to type the needed information, all it said was that the keyboard suddenly stopped working.
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Nov 22, 2012
The navigation app simply stops updating the GPS location after a while. It's not frozen, everything is working, but it just doesn't do anything.Then I've learned that if I switch off both the wifi and Bluetooth, it starts working again. Can repro it on two Nokia 920s. Nokia, the GPS app was the main reason I got this phone.
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Mar 27, 2012
I recently got a 9790 and it was working fine for about a month or so however recently I've noticed that the touch seems to stop responding. I have to do a physical battery pull and then it starts working again. I thought maybe it is a software issue and upgraded to the official 7.0.0.592 yesterday however the problem still remains the same.
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May 1, 2012
Its been just 2 months since the purchase and the touch screen has started acting up. It stops responding to touch and the phone has to be shut, battery taken out, phone restarted and then the touch screen starts responding. This happens atleast once a day and I'm getting fed up of this.
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Aug 9, 2012
My one year old phone was sitting on my table half charged on stand by mode. Half an hour later I tried to check something but phone won't turn on anymore. No red light or anything.. Tried plugging the phone to a wall charger with and without battery for extensive amounts of time. Tried hardware button combos for resetting the phone but nothing works.. Phone just does not power on. Checked the google results and I've seen lots of posts about simmilar issues but without a solution. What's going on, did $600 I payed got wasted? Is there any solution to this, is it hardware or software issue? I wanted to post here on official forums.
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Mar 3, 2012
I have a BB9900 and in the beginning it was able to respond and go into sleep mode when its place inside the holster. However, recently it started to stop responding to holster.
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Aug 29, 2012
At the moment I have 7.1.0 but does 2061 on orange, recently updated, I did a battery pull but no change, and all my apps are up to date. Before the update I was having trouble with my Trackpad, so I deleted the social feeds and blackberry messenger as an attempt to improve the battery, the battery did improve and so did the problem with the trackpad. But when I did updated my phone software blackberry messenger had come back and I was unable to delete it and then the trouble with the Trackpad started again. If that is the trouble how can I delete it so I can use the trackpad again?
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Jan 5, 2012
my trackpad on my bold 9900 is not responding to swipes at all, i have adjusted the sensitivity, tried many battery pulls, tried wiping it with paper (suggested by someone on Internet) but nothing is happening, i would say that it is a hardware issue as nothing has been changed in relation to the software and the touch screen is still responding fine.
i can press the pad down and it works, but not to any swipes
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Aug 15, 2012
Why is it when im typing in either sms or BBM I keep getting random full stops appearing within the text?This just makes the following letter a capital letter and the text looks awful. I have tried changing between predictive and standard input but it makes no difference at all.
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Nov 1, 2011
I am facing the same issue on my 5 day old 9900. The touch screen just stopped working on the 2nd day & it has come up since then. I have tried the following to correct the issue but, no success:
1. Cold Reboot (Pull battery when device is on)
2. Simple Reboot (Pull battery when device is OFF)
3. Remove battery then, SIM & SD Card, plug in battery then pull it again & put everything back in
None of these worked, my OS version is v7.0.0.261 Bundle 1346 Platform 5.0.0.464 Should I update my phone software? Each time I try to check for an upgrade it says you have the latest one.
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Oct 31, 2011
It has been a month since I bought my 9900. Lately I have noticed that it randomly shuts off. I think the problem is with the hardware because any slight taps on the back made it restart. Has any of you heard of this before?I really like my 9900, but this is just stupid. The phone is brand new. Is there any way I can exchange it (in seattle) for a new one, even though I bought back in Saudi Arabia?
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Jun 27, 2012
I have had a Bold 9900 for a little over a week now, whilst the battery is not that great on it (even with auto power off turned on and screen brightness right down) my major issue seems to be with the it switching off and rebooting randomly. Some days it will go the whole day without doing it, others it will do it three or four times during the day, sometimes during a call, sometime when it is just sat in my pocket.
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May 10, 2012
Brand New Blackberry only a few months old. ATT Bold 9900. All of a sudden in the last couple of days, it has been shutting down randomly. It starts right back up but within a few hours it will shut down again. Also can u back it up without plugging into computer?
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May 21, 2012
My smartphone is shutting down and resetting randomly. Sometimes it doesn't restart automatically, I'm obliged to force the restart by taking the battery off and replug it.
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Aug 21, 2012
All of my buttons have randomly stopped working on my Bold 9900. How this can be sorted?!
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Nov 27, 2012
My blackberry bold 9900 randomly reboots and I cannot seem to determine a root cause. The only applications that I have installed outside of the factory installed are iHeart Radio and Google Maps.
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May 31, 2012
My 9900 scrolls fine until I'm in any application, then it will not scroll at all. Everything else appears to be working fine.
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Feb 19, 2010
Sometime the phone just stops responding to any command. The present application i working but I am not able to terminate it, or switch between applications. The whole phone get irresponsive and slow.
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May 29, 2010
I recently added a few new cydia programs including infiniboard and infinidock. Now the bottom half of my keyboard totally stops working, but the problem can be fixed by respringing or restarting the device. I restored the device to its original settings and I have not been able to recreate the problem, so I assume it lies with something I recently installed. Does anybody know what program might be causing this?Ok, so on my totally clean device where I have only jailbroken and installed infiniboard and infinidock, I now see the following when I go to the search page on the springboard. This is definitely messing with the keyboard some way:
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Apr 13, 2015
After updating to the latest version (23.1.A.1.28), sometimes during using the phone it suddenly stops responding starting from the home button then the desktop icons & the app drawer also don't respond and can't even switch to other home screen pages.
After restarting the phone, it works fine for some hours and then it happens again. This happens at least twice a day.
I tried repairing by pcc and the same problem returned again. This never happened on Kitkat. Is this a common issue (should I flash kitkat to solve it)?
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Jun 13, 2015
This happens without me even using the app. In fact I think it only happens when I'm not using the app. Is this a know issue with the app and the S6? I'm on AT&T carrier.
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Sep 11, 2010
I have purchased xperia x10 mini pro one week back. whenever i keep my phone idle on table for few minutes, its screen stops responding (if i keep it in my hand or pocket then it works ).So, i need to take out battery every time and restart it again. I don't know what is the problem(may be setting).I have updated the software but problem is still there.
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Jan 11, 2012
I have two folders shared on my home PC (Intel C2D 3.0 / Win7 / 4GB RAM / 768kbps upload DSL). When I login to the web interface and try to play various things I notice a couple problems.
Fast forwarding through videos sometimes (even on the same file) doesn't work (and once displayed some cryptic error if I see it I'll update this post) Going to > Music > Songs sometimes loads all of my files (5,000 files) or sometimes loads 400 initially and stops. Clicking on another tab like Music > Files shows the PC is offline, then clicking back it is back online again. The zumocast.exe client on the PC stopped responding. I had been trying to play files on a remote PC when it stopped working then I came home and tried to go to the configuration to see if it was responding but it wasn't.
It seems like the client gets lost when trying to buffer things, it needs some sort of reset command when activity slows or maybe the web interface should be able to send a stop/start to the client. It seems like a TCP/IP issue with the host program. Perhaps the web interface should prompt the user when loading large directories. E.G if files are more than 500, show a pop up prompt in browser "show more?"
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Feb 16, 2010
i have firmware 40.0.005 installed on my 5800. While playing radio all of a sudden radio stops responding. I can kill the radio application but have to restart the phone everytime. Otherwise radio doesnot work.
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Jan 11, 2012
I deleted the last calendar entry on my Nokia E72 phone and then my phone keeps hanging on the screensaver which says "No calendar entries for the next 22786 days". I have to remove my batteries and reset my mobile to sort this out. When I reboot the date changes to 29/12/2011 - 9:00 am.
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Jun 20, 2012
i bought a sk17i about a week ago and after reading another user's post of telling about the bad quality of SK17i i'm abit worriedwhen i kept my phone power on for more than about two days its "Menu key" stopped responding. but it was fine after i restarted it. and two days after that the same thing happened to the "Back key". but it also became normal after restarting it.i saw in a forum, they say to restart the phone once a day to refresh the memory. but that's a big ****. i had nokia c5-03 earlier and it didn't gave me such trouble.
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Sep 5, 2014
This has happened several times lately. Green 1520 less than a month old. Sometimes when I wake up the phone, the screen simply won't respond to touch. It's not a matter of it lagging on waking (which also happens), it flat out won't respond period. I would rather not have to go through getting a replacement already.
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Apr 28, 2012
My Droid 4 intermittently stops responding to AVRCP (audio video remote control profile) commands such as play, pause, FF and REW while listening to music through a Bluetooth wireless stereo headset. When I start playing a song, the AVRCP commands work for a while, then the Droid 4 stops responding to them. The headset volume continues to work, but I don't think the phone needs to respond to volume commands because they operate locally at the headset. Here is a list of things I have tried that do NOT solve the problem:Three different music players: factory loaded music player, Power Amp, and DoubleTwist Three different Bluetooth stereo headsets: LG Tone (from Verizon store), Sennheiser MM200, Sony DR-BT100CX Hard reset of the phone Got a new replacement Droid 4 from the Verizon Wireless store "Allow Bluetooth bypass" in the Location & security settings both checked and unchecked.Pin/password/pattern protect both enabled and disabled WiFi turned on and off Screen locked and unlocked.(Toggling between locked and unlocked and vice-versa seems to get it responding to commands, but then wait another minute and it stops responding again.)Installed System Update 6.13.219.en.US on 4/28/12? I listen to a lot of music, so the phone is useless to me if this is not fixed. I'm within Verizon's 14 day return period, so this will be the second Droid 4 I'm returning if the problem is not fixed.
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May 4, 2011
This happens to me every time I use my laptop dock on wifi at home. I use it about 3-4 times a week for about 1-2hrs each time.
After about 30min-1hr of usage the touch pad stops responding. The light is on in the top left hand corner and when I double tap that area the light stays on (normally it goes off to disable the touch pad). After a few seconds of moving my finger around while trying to tap the light, eventually it starts responding, but not everytime. I've had numerous instances where it never started to respond even with the light on. I've had to undock the phone and redock it.
Also I've had issues where the red Motorola logo would not go away and stayed on the screen until I undocked and redocked.
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Jul 31, 2012
Having issues viewing web pages that are not setup for mobile applications. I figured out to change the font settings so I can reed print, but adjusting and readjusting the touch screen by pinching and zooming in is not practical, each time I click on a link, I lose the setting Ibrowsing just adjsusted, and I have to do this all over again. By doing this 9 times out of ten My phone goes to a ling I have no intrest in viewing, my BB curve was a lot better at browsing web pages than this model of phone.
1. Can I turn off the touch screen?
2. How I do adjust my browser settings so that pages load with having to zoom in or out?
3. Having issues with the phone locking up while texting and viewing web pages, the cell bar (strength ) freezes up at the same time as the phone, i suspect its the battery, but pulling it each time the phone locks up will leed to the phone flying, never to return.
4..Im tired of viewing the hour glass app as the phone decides if its going to worl or not, I have two weeks warenty left and ruuning a up to date black berry operating system.
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