Motorola Webtop Docks :: Touch Pad Stops Responding?
May 4, 2011
This happens to me every time I use my laptop dock on wifi at home. I use it about 3-4 times a week for about 1-2hrs each time.
After about 30min-1hr of usage the touch pad stops responding. The light is on in the top left hand corner and when I double tap that area the light stays on (normally it goes off to disable the touch pad). After a few seconds of moving my finger around while trying to tap the light, eventually it starts responding, but not everytime. I've had numerous instances where it never started to respond even with the light on. I've had to undock the phone and redock it.
Also I've had issues where the red Motorola logo would not go away and stayed on the screen until I undocked and redocked.
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Oct 13, 2011
When I connect with the Standard Dock or Webtop travel Adaptor and sometimes with usb to my computer: The touch screen does not respond. Even stranger, I found out by accident while on a call to Motorola that if I use my finger nail it will work, just not smooth. I did not think a finger nail was supposed to work. Motorola told me to go to the Verizon store and see if any other device had the issue. Verizon said they could not connect to webtop and as expected the usb did not have any issues.Is this my phone only or are there any others with the same issue?I was thinking of getting a replacement, but they said I could only get a referb He told me a finger nail would not work, so I demoed it for him.He told me to wait for the Nov updates, but I don't see anything like this on the list.Is anyone using the Webtop travel adaptor with desktop PC. Mine is Windows 7.
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Dec 5, 2011
I recently bought the Webtop travel adapter for use with my VZW Droid RAZR and 1080p TV. I have a probelm with the Status Bar atop the display. About once per second it will disappear and then a second later reappear. If a window is maximized, it will be resized back/forth. It is truly annoying. It is happening with multiple TV's so it's not an HDMI issue. During the time the Status Bar is visible, nothing within it is clickable. I am speculating that it is loading then crashing then loading again but never fully initalizes to where anything is clickable and the service is caught in a restart loop.
Fireforx and the mobile view both work just fine on their own so long as they don't cross into the status bar area and their windows will get bumped up/down as it appears/disappears. I had considered a lapdock but can't justify the money, especially if it doesn't work properly. I'll try using aLogcat to see if I can glean anything form it and ship some logs off to Moto support.
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Jun 9, 2011
How do I get the latest Citrix Receiver installed on my webtop? I have updated the citrix receiver on the phone via the market and it works fine with our corporate Citrix server. But the webtop appears to be a different install of the receiver and it does not work with our Citrix servers. When starting the application the receiver modal appears the windows start song plays then it just goes away.
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Sep 23, 2011
I just got my laptop dock and love it. I was reading the online guideand saw the about adding web apps to the dock compared to adding a bookmark to the dock from this page: http://www.motorola.com/hc/5871/global/wt/en-us/help.aspx?id=d1e89 in the Using Web Apps sectionI don't know if it has changed since Gingerbread came out but when I try to add an app/bookmark to the dock there is no option to set it as a web app or bookmark seems they all get added as bookmarks.
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Sep 16, 2011
Using the Netflix app, going full screen makes movies very laggy. I also notice going full screen causing game emulator apps to lag real bad as well. Is there any way to stop the full screen lag without watching everything in a tiny window?
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Oct 31, 2011
But atrix users still use Jaunty with Firefox .what i concern is the low memory for web top make me crazy.i have both Lap dock and HD dock. but crash frequently.
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Jul 23, 2011
I searched for an answer but couldn't find one. I prefer docs to go over quickoffice but firefox in webtop mode never asks but open docs in quickoffice in phone window.Is there a way to default to docs to go in webtop mode? BTW, is there a way to open docs to go in webtop mode
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Sep 11, 2010
I have purchased xperia x10 mini pro one week back. whenever i keep my phone idle on table for few minutes, its screen stops responding (if i keep it in my hand or pocket then it works ).So, i need to take out battery every time and restart it again. I don't know what is the problem(may be setting).I have updated the software but problem is still there.
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May 1, 2012
Its been just 2 months since the purchase and the touch screen has started acting up. It stops responding to touch and the phone has to be shut, battery taken out, phone restarted and then the touch screen starts responding. This happens atleast once a day and I'm getting fed up of this.
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Sep 26, 2011
1. When connected directly to HDMI port (using any of the modes ..ie. mirror, gallery..) if I unplug it, the screen will not time out.
If I go into the settings and switch to another time length..back out to Home and then switch it back to my original timeout setting and backout to Home..The screen will time out properly.
2. If connected to the Webtop Adapter and I'm in Webtop mode and just unplug the adapter, the screen will not timeout. My above fix does not work either...BUT..
If I go from WebTop mode to say, Mirror Mode and then Unplug the adapter..and then apply my fix above..the screen will time out.
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Feb 7, 2013
I wanted to verify this was another part of the disabled functionality of Webtop 3.0 vs. 2.0. In 2.0 there was a Settings button for the lapdock that allowed the touchpad's sensitivity to be adjusted. In Webtop 3.0 the only settings adjustment I can find takes me to the phone's Settings which has no category allowing for touchpad sensitivity adjustment. A quick chat with a Motorola "support" person online here suggested there was no longer such an adjustment available, and that they didn't work for Motorola, but would "pass my comment along" to them.
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Apr 12, 2012
When connecting my Atrix 4G to my lapdock, (which I just received today), I get the picker on my phone, which indicates that only HDMI is being seen by the dock, and no USB. I have no aftermarket cover on my phone, have tried removing the Motorola battery cover from the phone and fit plate from the lapdock to get a better USB connection, but just can't get a USB connection, or so it seems. I know when I plug the phone in and open the lapdock it should just go right to Webtop, but I get the red M screensaver till I select an option on the phone. The when I select Webtop I get the touchpad on the phone which works. Also get no audio from the lapdock speakers if I play music, but when I unplug the phone the music starts playing from the phone speaker. One time out of many, maybe 50+ now, I saw a USB devices detected message on the lapdock screen, but only the one time.
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Jun 19, 2011
I had an issue yesterday when using the WebTop. Firefox became completely unresponsive when browsing this forum. I was able to close the app by clicking the X at the top right. WebTop continued to work, and if i loaded a link defined as a web app it worked, but if i tried to load Firefox or a link defined as a bookmark i got an error message indicating the Firefox was already running and had to be closed.
It occurred to me that there was no WebTop task manager that I could use to Force Close a process. I tried a few things including force closing the WebTop connector in Mobile View but nothing worked. I ultimately had to reboot the phone to get it operational again.
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Aug 3, 2012
More than a month ago my Razr Maxx upgraded to ICS and converted my Lapdock 500 from a machine I could use for business to a poorly functioning keyboard and magnifying glass for my phone. Motorola's support site still has NO support documents for Webtop 3.0. The support site still has all documentation for 2.0 - describing how to use Firefox, file manager, etc - all the functionality that I lost. WHY is there not even any support for 3.0?
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Mar 26, 2012
Ok what did I miss? I have two files which are QuickTime and I need to play them for a client tomorrow. When I have trhem dl using my Lapdock and a Raza Maxx I get cannot open.
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Apr 1, 2012
just trying to figure out a way to put my music on my phone or if i need to purchase a computer to make it happen... dont know the extent of the lapdock (which is all i have.. no computer) can i usb a cd/dvd drive and a hard drive and rip cds to my phone??
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Jul 3, 2012
I have a droid razr maxx and a motorola lapdock. Everything was fine until I just recently upgraded to the ice cream sandwhich on the droid phone. Out on stories my photographer records video on a sd card. I plug the sd card into the usb port in the lapdock. No problem there. I can watch the video she shot. The problem is I need to write the verbatim of what people say in interviews and I need my email screen up at the same time I am watching the video she shot and the lapdock with the new ice cream sandwhich upgrade wont allow me to look at video in one screen and then minimize it or make it small and then bring up my email so I can listen or watch video and also write what the people are saying at the same time...
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Mar 23, 2012
have the Lapdock 500 and Razr Maxx. Together they were working fine until today when the mousepad stopped working. When connecting an external (bluetooth) mouse, the prompt bringing me to the mouse settings page appeared and the box to turn off the trackpad was unchecked. What can I do to reenable the mouse?
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May 3, 2011
Whenever my Atrix is in the car dock when I'm on a phone call, the bluetooth will disconnect and the phone speaker comes on. It intermittently will reconnect/disconnect bouncing between the car speakers and the phone speaker. I've tried using another car dock, another USB cable and 3 different USB car chargers.
Music works fine on the bluetooth but once I take a phone call is when all the troubles start.
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May 20, 2011
Recently purchased a car dock for my atrix and it was working fine till yesterday. Now when the phone is connected the car dock app doesn't fully launch. It flashes and almost tries to launch and then goes back to the home screen. I have tried rebooting, pulling the battery,etc.
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Oct 9, 2012
I still struggle with the lapdock after the ICS downgrade. 1. Opera seems to work better than the native browser or Chrome. Flash works well on Opera. 2. To help the jumping cursor - Disable the tap to select and use the buttons to right and left click. 3. The latest upgrade on Citrix Beta works well, and I can use Office 2010 on my server. The automatic zoom on tap - I wish I could find out how to disable that. The text select option may work on a tablet but is just frustrating on the lapdock. When I answer the phone, the person calling comes over the phone speaker, not the lapdock speaker - making it difficult to hear them. There is still no support whatsoever. I am very concerned that the update to JB will further impair the lapdock functionality. about JB and the Lapdock?
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May 23, 2011
my remote control has stopped working. it was working well at the beginning but after some days of non-using it, it does not want to work anymore.i tried to take out the battery but didn't work, i double checked whether the Bluetooth was on but it didn't make a difference.
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Jun 3, 2011
Have a new lapdock and my phone is not seeing the lapdock while 2 other phones work fine. The lapdock is fully charged and plugged in. My phone does not show the menu when docked or any indication of charging. It seem oblivious to the lapdock. The Atrix does, however, work with a multimedia dock with keyboard and mouse.The Atrix was one of the pre-release batch and is current on AT&T software. I did delete some bloatware, mostly games, some time back.
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Dec 30, 2011
When I dock my Atrix 4G (stock with 2.3.4 OTA update) with my new lapdock, I get the bouncing red logo on the lapdock and only two choices on the phone...Entertainment center and dismiss. I am able to play music, view pictures, etc on the lapdock screen if I select the Entertainment center option, but the keyboard on the lapdock does nothing. I have to use the controls on the phone to control it. And it appears that I can enable/disable the touchpad by double tapping the upper left corner.
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May 4, 2011
Is there a way to do it? QuickOffice, PDF viewer, anything???
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Aug 12, 2011
After last update to Android 2.3.4 HD dock not fully recognised:
1Problem Phone not charged once i connect your phone , only if i FIRST connect it directly to charger and after diconnect and connect to dock
2Problem After connecting to dock i have only 2 menus :entertainment center and another one, but no webtop application in phone screen and in entertainment ceneter on TV screen
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Feb 9, 2012
Purchased the Lapdock 500 a couple of days to go to use with my Razr Maxx. Very first time plugged it in and touchpad was not working.Thought it was defective but unplugged phone and plugged in and started working. It was fine yesterday and now today it was working then stopped again. The only difference today is I am using a wireless mouse as well but both were working without any issues earlier. Restarted phone also and still nothing.
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Jun 19, 2012
Charge iPod with Lapdock 100 USB?
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Jul 5, 2011
I just ordered the Atrix car dock. I know you can either install it off your windshield using the suction cup or placing it on your dashboard using the sticky tape. Based on the dimensions of my 2010 Civic's sloping windshield, I'm afraid it might be too far away for me to safely use while driving. I was thinking maybe I should mount it directly under the rear-view mirror. I was considering placing it in the storage bin just below the radio/AC controls and behind the shifter (using the sticky tape) or placing it to my left on the windshield. Of course, placing it to my left would mean that cables will be running under the steering wheel.
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Apr 2, 2012
My company is planning on purchasing a few of the lapdocks... IF we can find a good Office document editor. No, Google Docs wont work as we do not allow cloud support.We've tried Citrix apps (by linking them to office) but its not practical for a quick edit.
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